Grand Mercure Bengaluru at Gopalan Mall - An Accor Brand
Bangalore
12.99260700,
77.66058900
,
Opposite Rmz Infinity Techpark, Swamy Vivekananda Road
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Summary of reviewsGrand Mercure Bengaluru at Gopalan Mall - An Accor Brand is highly praised for its convenient and accessible location, adjacent to Gopalan Mall and close to the Central Business District, making it ideal for business travelers and providing easy access to shops, dining, and local attractions. Guests appreciate the serene yet vibrant ambiance, complemented by spacious rooms and generous amenities like a gym and swimming pool, ensuring superb value for money.
The breakfast experience is lauded for its excellent buffet and a la carte menu, offering a rich assortment catering to both local and international tastes. Guests consistently highlight the delicious dishes and excellent service, making it a recommended aspect of the stay. Similarly, dinner options are celebrated for their variety and warm hospitality, despite some opportunities for improvement in service speed and menu diversification.
Rooms are described as welcoming, spacious, and impeccably clean, with modern decor and comfortable beds providing a restful retreat. Beautiful views from the rooms enhance the tranquil atmosphere. Cleanliness throughout the hotel is upheld to a high standard, with housekeeping earning recognition, though there are occasional notes about slow service.
The staff is commended for their exceptional service and warm hospitality, contributing to a positive atmosphere. Known for their helpfulness and professionalism, the team receives praise for maintaining a cheerful demeanor even during busy times. The pool area, albeit smaller than expected, is satisfactory for most guests when combined with other appealing offerings like breakfast.
Lastly, the beds are considered exceptionally comfortable, often cited as one of the hotel's highlights, providing a restorative night's sleep with king-size options available. While some aspects of the hotel may not fully align with typical five-star expectations, particularly regarding some elements of cleanliness and upkeep, the overall service quality remains a key recommendation for visitors seeking a reliable and enjoyable stay at Grand Mercure Bengaluru at Gopalan Mall.
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The breakfast experience is lauded for its excellent buffet and a la carte menu, offering a rich assortment catering to both local and international tastes. Guests consistently highlight the delicious dishes and excellent service, making it a recommended aspect of the stay. Similarly, dinner options are celebrated for their variety and warm hospitality, despite some opportunities for improvement in service speed and menu diversification.
Rooms are described as welcoming, spacious, and impeccably clean, with modern decor and comfortable beds providing a restful retreat. Beautiful views from the rooms enhance the tranquil atmosphere. Cleanliness throughout the hotel is upheld to a high standard, with housekeeping earning recognition, though there are occasional notes about slow service.
The staff is commended for their exceptional service and warm hospitality, contributing to a positive atmosphere. Known for their helpfulness and professionalism, the team receives praise for maintaining a cheerful demeanor even during busy times. The pool area, albeit smaller than expected, is satisfactory for most guests when combined with other appealing offerings like breakfast.
Lastly, the beds are considered exceptionally comfortable, often cited as one of the hotel's highlights, providing a restorative night's sleep with king-size options available. While some aspects of the hotel may not fully align with typical five-star expectations, particularly regarding some elements of cleanliness and upkeep, the overall service quality remains a key recommendation for visitors seeking a reliable and enjoyable stay at Grand Mercure Bengaluru at Gopalan Mall.
Family Friendly Hotel
Located adjacent to Gopalan Mall, this hotel offers convenience for families with easy access to shopping and entertainment. It provides comfortable accommodations and family-friendly amenities, ensuring a pleasant stay.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Grand Mercure Bengaluru at Gopalan Mall boasts an excellent location that melds convenience and accessibility with vibrant city life. Perfectly situated, the hotel offers close proximity to the main Central Business District (CBD), making it an ideal choice for business travelers, especially with offices nearby. Guests benefit from the hotel's direct connection to Gopalan Mall, providing easy access to various shops, dining options, and a host of local street food, which enhances the overall experience of their stay.
The property's strategic position ensures that popular attractions and restaurants are within easy walking distance, while also providing a serene ambiance that complements the bustling urban surroundings. While opinions on the interest level of the location vary, many reviews highlight it as fantastic and great, underscoring its centrality on a main road and its advantageous position for exploring the city.
Residents are treated to spacious rooms and a palatial-looking building that offers more than just accommodation, with amenities such as a decent gym and swimming pool adding to the property's allure. Overall, the Grand Mercure Bengaluru at Gopalan Mall delivers superb value for money, combining a great price with its prime, convenient setting right next to a thriving shopping center.
The breakfast experience at Grand Mercure Bengaluru at Gopalan Mall, an Accor brand, is an absolute treat for guests. Offering an excellent buffet and a la carte menu, the variety of options ensures there is something for everyone. The breakfast spread consistently impresses with its rich assortment, catering to both local and international tastes. Guests particularly appreciate the delicious, well-prepared dishes, with special mention of its inclusion in the room rate contributing to an overall great value. The buffet is described as amazing and fantastic, showcasing a superb quality that pleases diverse palates. Service during breakfast is noted as excellent, with staff being polite and attentive. While most reviews highlight the admirable variety and taste, there are minor suggestions for improvement, particularly in providing more international options. Overall, the breakfast at this hotel is highly recommended, leaving guests satisfied and ready to start their day.
Dinner at Grand Mercure Bengaluru at Gopalan Mall offers a multitude of experiences, primarily characterized by delicious dishes and excellent service. The restaurant often impresses with its delicious and varied buffet, featuring a blend of Indian and Chinese cuisines. Guests frequently commend the warm hospitality of the staff, particularly singling out individuals like Prashant, Komal, and Rajib for their outstanding service.
However, there are a few areas for improvement. Some patrons found that the dinner options, especially the North Indian selection, could benefit from greater variety. Additionally, there were occasional delays in service, with food sometimes taking up to an hour to arrive and a couple of mishaps with orders. Despite these minor issues, the overall dining experience tends to be positive, with a substantial selection whether choosing from the buffet or a la carte. The hotel’s commitment to ensuring a memorable culinary experience largely shines through, making it a notable choice for guests seeking a pleasant and satisfying dining experience.
The rooms at Grand Mercure Bengaluru at Gopalan Mall offer a welcoming and relaxing retreat for guests. Visitors consistently appreciate the spaciousness of the accommodations, with many highlighting the large room sizes and generously proportioned suites. The rooms are described as impeccably clean, well-maintained, and tastefully decorated with modern touches. Comfortable beds contribute to a restful stay, while amenities are thoughtfully appointed to meet guests' needs. Many guests are also impressed by the beautiful views available from the rooms, which add to the tranquil atmosphere. With friendly service enhancing the experience, the hotel provides a comfortable and enjoyable environment for travelers. The positive feedback on room comfort and cleanliness consistently underscores the care taken in maintaining these guest spaces.
The beds at Grand Mercure Bengaluru at Gopalan Mall have received widespread acclaim for their comfort and quality. Guests consistently describe them as dreamy and supremely comfortable, making it one of the highlights of their stay. Whether in a standard room or a spacious suite, the beds are noted for providing a cozy and restful experience. With king-size options available, they offer ample space and support, contributing to their reputation as some of the best hotel beds in the country. The slightly elevated design adds to the overall comfort, ensuring guests enjoy a restorative night's sleep.
The Grand Mercure Bengaluru at Gopalan Mall maintains a high standard of cleanliness, with guests frequently noting the spotless condition of the entire hotel. Rooms are described as very clean, spacious, and comfortable, providing a modern and polished atmosphere. The cleanliness extends throughout the hotel, creating a welcoming and well-maintained environment. Guests commend the housekeeping staff for their dedication to maintaining these standards, although there are occasional mentions of slow service and room cleaning falling short. The dining room staff are highlighted for their kindness and attention, though a few discreet notes suggest room for improvement in clearing food trays from corridors. Overall, the hotel offers a super clean and comfortable stay, aligning with travelers' expectations for an Accor brand establishment.
At Grand Mercure Bengaluru at Gopalan Mall, guests consistently praise the hotel's staff for their exceptional service and warm hospitality. The team, described as incredibly helpful, caring, and friendly, ensures a positive experience from check-in to check-out. The front desk and reception staff stand out for being particularly accommodating and supportive, always striving to meet guests' needs with professionalism and a courteous demeanor. Visitors highlight the staff's ability to maintain genuine smiles and positive attitudes even during busy periods, contributing to a welcoming atmosphere. With a reputation for going the extra mile, the staff leaves a lasting impression of kindness and efficiency, making guests feel at ease and well cared for throughout their stay.
The pool at the Grand Mercure Bengaluru at Gopalan Mall presents a somewhat limited experience for guests seeking a spacious swimming area. Descriptions from visitor reviews frequently highlight its small size, likening it to a large tub positioned at the back of the hotel. This compact design results in a lack of sufficient lounging space around the pool, and there are no sunbathing options available. Additionally, the pool's appearance in person may not live up to expectations set by promotional photos, leaving some guests feeling disappointed. Despite these limitations, most guests mention that the pool area is satisfactory, especially when complemented by the hotel's delicious breakfast offerings. However, travelers anticipating a more expansive pool experience for relaxation or exercise might find the facilities less than ideal.
Grand Mercure Bengaluru at Gopalan Mall offers a service that many guests describe as 5-star, with some highlighting a flawless and highly commendable experience. The quality of the hotel itself is noted as making it a desirable choice for visitors. However, opinions on the overall 5-star experience are mixed, with some expressing disappointment over aspects such as cleanliness and upkeep, which didn't meet typical 5-star expectations. Despite these criticisms, the hotel remains a recommended option for its high-quality service.
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Location
The property's strategic position ensures that popular attractions and restaurants are within easy walking distance, while also providing a serene ambiance that complements the bustling urban surroundings. While opinions on the interest level of the location vary, many reviews highlight it as fantastic and great, underscoring its centrality on a main road and its advantageous position for exploring the city.
Residents are treated to spacious rooms and a palatial-looking building that offers more than just accommodation, with amenities such as a decent gym and swimming pool adding to the property's allure. Overall, the Grand Mercure Bengaluru at Gopalan Mall delivers superb value for money, combining a great price with its prime, convenient setting right next to a thriving shopping center.
Breakfast
Dinner
However, there are a few areas for improvement. Some patrons found that the dinner options, especially the North Indian selection, could benefit from greater variety. Additionally, there were occasional delays in service, with food sometimes taking up to an hour to arrive and a couple of mishaps with orders. Despite these minor issues, the overall dining experience tends to be positive, with a substantial selection whether choosing from the buffet or a la carte. The hotel’s commitment to ensuring a memorable culinary experience largely shines through, making it a notable choice for guests seeking a pleasant and satisfying dining experience.
Rooms
Beds
Cleanliness
Staff
Pool
5 Star
Yes, Grand Mercure Bengaluru at Gopalan Mall - An Accor Brand has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Mercure Bengaluru at Gopalan Mall - An Accor Brand.
No, Grand Mercure Bengaluru at Gopalan Mall - An Accor Brand doesn't allow dogs.
Yes, parking facilities are available at Grand Mercure Bengaluru at Gopalan Mall - An Accor Brand.
Yes, Grand Mercure Bengaluru at Gopalan Mall - An Accor Brand has a gym.
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