ITC Gardenia, a Luxury Collection Hotel, Bengaluru
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Summary of reviewsITC Gardenia, a Luxury Collection Hotel in Bengaluru, impresses guests with its fantastic location in the city center, surrounded by beautiful architecture and nature and convenience to shops and restaurants. While breakfast at the hotel receives mixed reviews with some guests applauding the excellent choices and elaborate spread, while others found the food quality and service to be poor. The dinner gets mixed feedback too with some praising the signature dish and experience, while others wished for more seafood and poultry variety. The rooms, however, receive extensive positive reviews for their luxurious decor, spaciousness, cleanliness and advanced technologies. Guests also appreciate the excellent staff and hospitality, while the pool gets mixed reviews for its cleanliness and smell. The beds impress guests with their comfort and beauty. Overall, ITC Gardenia provides an excellent five-star luxury experience with minor issues in hygiene and maintenance that can be improved.
Categories
Luxury Hotel
Part of The Luxury Collection, this hotel is known for its unique architecture and commitment to sustainability. It offers luxurious rooms, a range of acclaimed restaurants, and a comprehensive spa, providing a distinct high-end stay.
Hotel Taking Steps Towards Sustainability
Part of a hotel group committed to responsible luxury, this hotel is LEED Platinum certified, adhering to high standards for energy, water, and solid waste efficiency. It has a separate wastewater treatment plant for grey and black water, and reuses treated water for various purposes. The hotel also focuses on eliminating single-use plastics and sourcing consumables locally.
Hotel for Honeymoon
ITC Gardenia offers a luxurious and tranquil experience with its eco-friendly design and world-class amenities, including multiple restaurants and a spa. Its commitment to luxury and sustainability provides a unique and memorable honeymoon experience.
Hotel with Spa
ITC Gardenia offers a premium spa experience with a focus on sustainable and eco-friendly practices. The hotel features Kaya Kalp - The Spa, offering a range of Ayurvedic and international therapies in a serene and environmentally conscious setting.
Family Friendly Hotel
ITC Gardenia is recognized for its luxury and family-oriented services, providing a range of amenities suitable for all ages. Its inclusion in luxury collections highlights its commitment to quality.
Romantic Hotel
ITC Gardenia offers luxurious accommodations and exceptional dining experiences, making it ideal for a romantic stay. The hotel features eco-friendly designs, a serene spa, and personalized service, ensuring a comfortable and intimate experience. Its focus on luxury and sustainability provides a unique and memorable setting for couples.
Hotel near Nightlife Spots
Located on Residency Road, ITC Gardenia provides convenient access to Bangalore's nightlife. The hotel boasts several in-house restaurants and bars, offering a luxurious and diverse nightlife experience.
Hotel with Swimming Pool
ITC Gardenia features a beautifully designed pool area that provides a tranquil and luxurious escape. The pool's elegant setting, combined with the hotel's exceptional service and amenities, ensures a premium and relaxing experience for all guests.
Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
ITC Gardenia provides complimentary high-speed Wi-Fi that extends to all rooms and public areas. The hotel's robust network infrastructure supports multiple devices, making it suitable for guests with extensive connectivity needs.
Business Hotel
ITC Gardenia is a luxury hotel known for its exceptional service and extensive business facilities. It offers multiple meeting spaces, advanced technological support, and a dedicated business center to meet the needs of corporate guests. The hotel's commitment to sustainability also appeals to environmentally conscious businesses.
Hotel with Parking
ITC Gardenia offers a large, secure parking area for guests. Valet parking is available for convenience. The hotel's central location and efficient parking management make it a great choice.
Accessible Hotel
This hotel provides accessible routes from the public entrance to key areas, including the business center, concierge desk, fitness center, meeting spaces, ballrooms, pool, public restrooms, and registration desk. It also features accessible self-parking and transportation with advanced notice, along with elevators, ensuring comprehensive accessibility.
Hotel with Gym
ITC Gardenia features a well-equipped fitness center. It provides an environment suitable for maintaining fitness routines.
5-Star Hotel
Showcases a blend of luxury and sustainability with its eco-friendly design and opulent amenities. Its exquisite restaurants, grand architecture, and exceptional service provide a unique experience.
Hotel with Outdoor Pool
Offers a spacious outdoor swimming pool surrounded by verdant landscaping, creating a tranquil oasis in the heart of the city. The pool area provides ample space for relaxation and recreation.
Hotel with Children's Pool
Listed as having a children's pool, this hotel offers a swimming facility that caters to families with children.
Guest Reviews
Guests of the ITC Gardenia, a Luxury Collection Hotel in Bengaluru, rave about its fantastic location in the city center. Many appreciate the convenience of being close to shops and restaurants while others note the beautiful architecture and nature that surrounds the property. Overall, the centrally located hotel receives high marks for its perfect location in Bangalore.
The breakfast at ITC Gardenia, a Luxury Collection Hotel, Bengaluru has received mixed reviews from guests. Many guests enjoyed the wide selection of dishes, including traditional Indian and continental cuisines. The spread was said to be well thought out and had something for everyone. The excellent choice of food and elaborate spread, including organic items and fresh squeezed vegetable juice, was greatly appreciated. Filter coffee was described as amazing and the breakfast was rated as fantastic, amazing and simply superb by some guests. However, others were disappointed with the service and quality of food during breakfast with some describing it as below average. Some guests suggested that the breakfast serving area was cramped and could use a redesign. Overall, breakfast at ITC Gardenia was a hit or miss experience. To make the experience even better, some guests recommended adding more continental options like oatmeal and having staff be more attentive during breakfast.
Guests at ITC Gardenia, a Luxury Collection Hotel, Bengaluru, had mixed reviews regarding dinner at the hotel. While some complained of the lack of customization in room dining options and poor quality of food, others praised the signature dish, Dal Bukhara and the amazing food at dinner. However, there were complaints about the shortage of seafood and poultry items, as well as the absence of salmon fish. Some guests also expressed disappointment in the attitude of staff serving dinner. Despite these criticisms, overall, most guests enjoyed their dinner experience and found the food to be good or excellent. Additionally, some guests appreciated the variety of stations at the restaurant, although ordering from hot stations was reportedly cumbersome.
The rooms at ITC Gardenia, a Luxury Collection Hotel in Bengaluru, received a lot of positive reviews from guests. Many appreciated the spaciousness, cleanliness and luxurious decor of the rooms. Some even had balconies with a great view. The rooms were well-designed with advanced technologies like tablets to control everything, including the massage chair. The rooms also had comfortable beds, clean and functional bathrooms and spacious walking closets. Though a few reviews mentioned dated rooms, paint patches and poorly maintained bathrooms. Overall, guests found the rooms at ITC Gardenia to be impressive and exceeding their expectations, making their stay comfortable and the ambience simply incomparable to any hotel.
The beds at ITC Gardenia, a Luxury Collection Hotel in Bengaluru, have received praise from numerous guests. Many described the beds as beautiful and very comfortable with one guest particularly impressed with how perfect the room was. The majority of guests found the beds to be super comfortable and the towels to be great as well. However, a minority did find the beds too soft and experienced backaches as a result. But overall, the beds at ITC Gardenia are comfortable and a highlight of the hotel experience.
ITC Gardenia, a Luxury Collection Hotel in Bengaluru, offers an ensemble of serenity and comfort with superb cleanliness. While some guests noted that the open balcony and pool area could use more attention, most were impressed with the clean and spacious facilities. Rooms, bathrooms and even the bathtub were exceptionally clean and comfortable. Adequate safeguards were in place against coronavirus and the hotel is beautifully maintained. Guests also appreciated the hygienic and courteous staff, amazing hospitality and delicious food. It is worth noting that a few guests requested more supervision for housekeeping staff to ensure proper procedures for maintaining hygiene. Overall, ITC Gardenia provides a luxury stay with great service and a quiet, clean atmosphere.
At ITC Gardenia, a Luxury Collection Hotel in Bengaluru, the staff stands out for their exceptional service, professionalism and graciousness. While some guests had complaints about a few staff members, the majority of guests had nothing but positive things to say, including how helpful, courteous and friendly the staff was. Some even mentioned specific employees by name who went above and beyond, such as Mr. Rosch, Mr. Balaji and Mr. Surya. Guests praised the staff's attentiveness and described them as kind, humble and alert. Even guests who had issues with the hotel itself mentioned that the staff provided good service. The staff at reception, housekeeping and the restaurant were particularly highlighted by guests as being excellent. The hotel also employs differently-abled staff members, who guests found to be very helpful. At breakfast, some guests found the staff to be a little confused or new, but this did not detract from their overall positive experience. Overall, the staff at ITC Gardenia set a high standard for hospitality and were a highlight of many guests' stays.
The ITC Gardenia's large, open to sky swimming pool boasts a lovely view from some rooms' balconies. The hotel's staff, especially the man working at the pool, are very receptive and polite. While the pool area has received some criticism for being smelly or dirty due to birds, guests have also noted that a heater in the pool would improve the experience greatly and that the accessibility to the pool is appreciated. One guest even had the pleasure of witnessing an ex-Army swimming champ at the pool. Overall, the hotel's pool has received mixed reviews, but many guests still enjoyed their stay thanks to the luxurious accommodations and excellent dining options.
Welcome to the ITC Gardenia, a Luxury Collection Hotel in Bengaluru! This hotel offers exceptional luxury and comfort with luxurious rooms and a prime location. The staff and service are absolute classic 5-star quality and the food is also exceptional. Although some guests have noted that the hotel is overpriced for its 5-star rating and that cleanliness and maintenance could be improved. However, overall, the majority of guests have had a wonderful experience at this hotel and would recommend it to others.
Welcome to ITC Gardenia, a Luxury Collection Hotel in Bengaluru where luxury is not just a word but a lifestyle. Our guests have praised the beautifully appointed hotel with a luxurious design that boasts of an exceptional luxury and comfort. The property is absolutely gorgeous with a great pool and ambience that has everything one expects of a luxury chain. The staff is probably the best that one could ever experience providing a classic 5-star service. The food is fantastic and everything was so very very very good.
Although some guests felt that the hotel could be cleaner, their overall experience was excellent and luxurious. Some reviews have even rated us as the perfect stay and an excellent luxury hotel with a five-star deluxe rating. While some guests have described us as one of the best hotels in Bengaluru, others have suggested that we could learn from THE LEELA on how to run a luxury hotel.
There may be a few negative reviews, but they are far outweighed by the positives. Our aim is always to try and be a super luxurious hotel that provides our guests with a luxurious stay. We understand that some guests may find us overpriced which is something we regularly review to make sure that we maintain our five-star quality. Our rooms are spacious, super modern and clean providing an amazing grand hotel experience.
So if you're in Bengaluru and expect more luxury, then look no further than ITC Gardenia, a Luxury Collection Hotel for an excellent luxurious stay.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Pool
5 Star
Luxury
Although some guests felt that the hotel could be cleaner, their overall experience was excellent and luxurious. Some reviews have even rated us as the perfect stay and an excellent luxury hotel with a five-star deluxe rating. While some guests have described us as one of the best hotels in Bengaluru, others have suggested that we could learn from THE LEELA on how to run a luxury hotel.
There may be a few negative reviews, but they are far outweighed by the positives. Our aim is always to try and be a super luxurious hotel that provides our guests with a luxurious stay. We understand that some guests may find us overpriced which is something we regularly review to make sure that we maintain our five-star quality. Our rooms are spacious, super modern and clean providing an amazing grand hotel experience.
So if you're in Bengaluru and expect more luxury, then look no further than ITC Gardenia, a Luxury Collection Hotel for an excellent luxurious stay.
Yes, ITC Gardenia, a Luxury Collection Hotel, Bengaluru has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at ITC Gardenia, a Luxury Collection Hotel, Bengaluru.
No, ITC Gardenia, a Luxury Collection Hotel, Bengaluru doesn't allow dogs.
Yes, parking facilities are available at ITC Gardenia, a Luxury Collection Hotel, Bengaluru.
Yes, ITC Gardenia, a Luxury Collection Hotel, Bengaluru has a gym.
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