Nestled in the heart of Sarajevo, a few steps away from the Old Town core, Hotel Europe is a magnificent Austro-Hungarian building. Its traditional section boasts beautiful decor that has preserved the spirit of the past while the new section is designed with a modern touch. Hotel Europe has hosted distinguished guests from all over the world including statesmen, politicians, corporate executives, artists and athletes. The hotel's all-inclusive offer includes 160 luxurious rooms, 14 suites, 5 fully equipped conference halls and state-of-the-art spa&wellness facilities. Hotel Europe is home to the famous Viennese Cafe, Restaurant serving local and international culinary specialties, and Mozart's Patisserie with original sweet delicacies. Visitors can explore the city's cultural sights and the beauties of the old part of the city, the Baščaršija. The hotel is a perfect base for recreational activities, such as long walks, runs, and cycling.
Summary of reviews
Hotel Europe is a highly recommended hotel located in the heart of Sarajevo, offering a prime location for sightseeing and experiencing the city's culture and history. The hotel's breakfast buffet is highly praised by guests with many describing it as perfect and excellent. The rooms are comfortable and clean with modern bathrooms and friendly staff. The hotel's cleanliness is also highly rated, although some guests noted issues with broken amenities and dirty bathrooms. The staff is exceptional with many guests praising their helpful and friendly demeanor. However, the hotel's wifi can be unreliable and the spa facility has mixed reviews. The parking arrangements are also a mixed bag with some guests finding it expensive and others appreciating the ease of access. The hotel's EV charging stations are a plus for eco-friendly travelers. While some guests feel that the hotel falls short of its five-star rating and is in need of renovation, others appreciate its historic charm and luxurious atmosphere. Overall, Hotel Europe is a great option for those looking for a comfortable and conveniently located stay in Sarajevo.
Hotel Central Sarajevo - Gym, Pool & Spa is highly praised for its exceptional location, consistently noted for being right in the heart of the city. This central position provides easy access to Sarajevo’s historic old town, cultural landmarks and bustling markets, making it an ideal base for exploring the city. Guests appreciate the scenic views from their rooms and the proximity to diverse dining and shopping options. The hotel’s well-maintained gym and swimming pool, spacious rooms and friendly staff further enhance the overall guest experience.
Breakfast at the hotel generally receives positive feedback with guests enjoying the varied and high-quality European Continental offerings, including pastries, cheeses and regional dishes. Although some felt the selection needed improvement in terms of warmth and variety, the majority found it ample and tasty.
The rooms are lauded for their cleanliness, spaciousness and modern furnishings, though some guests suggest a décor update. While the rooms’ comfort and layout are well-received, occasional issues such as dim lighting, noise and minor maintenance problems are noted. The hotel's cleanliness receives mixed feedback with many praising the spotless condition, though some experience issues with dust and inadequate daily cleaning.
Guest interactions with the hotel staff are overwhelmingly positive, highlighting their friendliness, helpfulness and professionalism. Notable mentions include the exceptional reception service, particularly from staff member Dajana and prompt actions in handling forgotten items.
WiFi availability and speed receive mixed reviews. While some guests report reliable and fast connections, others encounter significant issues with slow or non-existent WiFi in their rooms, suggesting room for improvement.
The on-site spa is celebrated for its quality facilities, including a well-maintained swimming pool, sauna and hammam, providing a relaxing retreat. Similarly, the gym is highly regarded for its extensive, professional-quality exercise equipment. The pool, despite some concerns about temperature and lack of loungers, is a popular feature due to its size and cleanliness.
Overall, Hotel Central Sarajevo - Gym, Pool & Spa impresses with its prime location, comfortable accommodations and excellent amenities, making it a preferred choice for travelers seeking both relaxation and convenience. The few areas needing improvement do not overshadow the generally positive guest experiences.
Swissotel Sarajevo is a luxurious 5-star hotel located in the city center, offering guests an exceptional and convenient location for exploring the city. The hotel boasts stunning views from its spacious and modern rooms, which are well-maintained and equipped with all necessary amenities. Guests have praised the hotel's cleanliness and friendly staff, who provide exceptional service and are quick to solve any issues. The spa and wellness area, including a beautiful indoor pool, is highly recommended by guests for its exceptional service and skilled massage therapists. While some guests have mixed opinions about the breakfast, the hotel's facilities and services are considered excellent, exceptional and the best in all of Sarajevo. Overall, Swissotel Sarajevo more than meets guests' expectations and is a standout choice for a high-end hotel in Sarajevo.
Nestled in the heart of Sarajevo, Hotel Holiday enjoys a prime location appealing to both business and leisure travelers. Its proximity to major attractions, shopping malls and transport hubs makes it an ideal base for those eager to explore the city's rich culture. Guests particularly appreciate the convenience of being just a short walk or tram ride away from the bustling city center and the vibrant old town. The surrounding area offers abundant dining options, cafes and retail outlets. The modern rooms, praised for their comfort and stunning views, contribute to a cozy and welcoming atmosphere, complemented by the valuable amenity of underground parking.
Breakfast at Hotel Holiday earns mixed reviews. Many guests enjoy the diverse and plentiful buffet with fresh pastries and local Bosnian dishes being highlights. However, the breakfast service could benefit from improvements in variety, quality and dining room ambiance.
The hotel's restaurant receives generally favorable feedback, lauded for its delicious halal food and accommodating staff. The variety of dining options, including late-night meals, adds to the convenience for guests. Despite some inconsistency in food quality and service, the overall dining experience is positive.
Rooms are spacious, clean and comfortable, often noted for their modern decor and good views. However, issues such as poor air conditioning, inadequate lighting and occasional superficial cleaning detract from the overall experience. Despite these drawbacks, clean private bathrooms and effective noise insulation in renovated rooms are positively highlighted.
Cleanliness at Hotel Holiday is generally well-regarded, especially in rooms and communal spaces. However, some public areas require better maintenance and more thorough cleaning.
The staff at Hotel Holiday are mostly praised for their friendliness and helpfulness, contributing significantly to the positive guest experience. Instances of exceptional service are frequently mentioned, although some guests have encountered occasional inconsistencies in staff demeanor.
The hotel's free WiFi service, however, is notably lacking with many guests reporting weak signals and unreliable connections, particularly in rooms on higher floors.
The spa facilities fall short of expectations with complaints about poor maintenance, cleanliness and cold water in the pool. Similarly, the gym receives mixed reviews with some praising the equipment while others note the need for upgrades.
The pool, although intended as an appealing amenity, often disappoints due to cold water temperatures, maintenance issues and occasional closures.
Parking at Hotel Holiday is a strong point with both free and secure underground options available. Guests appreciate the convenience and affordability, despite some occasional issues with space and access.
Overall, Hotel Holiday blends a prime location with comfortable accommodations and friendly service, making it a suitable choice for travelers looking to explore Sarajevo, although there are notable areas needing improvement to fully meet guest expectations.
Pino Nature Hotel, BW Premier Collection, is nestled in the breathtakingly scenic Trebevic Mountain, offering an idyllic retreat among nature while being conveniently close to Sarajevo's city center and historic old town. The hotel is highly praised for its serene environment, perfect for both relaxation and adventure, featuring numerous hiking and biking trails and proximity to a cable car that provides easy access to explore Sarajevo.
The hotel's ambiance and decor contribute to a comfortable and inviting atmosphere with guests consistently complimenting the cleanliness of the rooms and the friendliness of the staff. The staff, often mentioned by name, are noted for their exceptional service, enhancing the overall guest experience significantly. The rooms are spacious, well-furnished and offer stunning views, creating a warm and visually appealing retreat with elegant and cozy interiors.
Many guests enjoy the rich and diverse breakfast buffet, which is lauded for its freshness and variety, although some suggest a need for more healthy options and international cuisines. Dinner receives mixed reviews with some guests finding the food delicious and of high quality, while others note it as expensive with sometimes smaller portions. The restaurant staff's excellent service is frequently commended.
The hotel's amenities such as the spa, pool, gym and parking also garner mixed feedback. The spa, while praised for its inclusion in the stay and clean facilities, faces criticism for its temperature and limited amenities. Similarly, the pool is highlighted for being clean and relaxing, though sometimes too cold. The fitness center is noted for being small with outdated equipment. Parking is appreciated for its ample space and security, although some guests experience challenges with finding spots.
Despite a few minor issues, Pino Nature Hotel, BW Premier Collection, stands out as a top choice for travelers seeking a harmonious blend of comfort, natural beauty and convenience. Its exceptional setting, friendly staff and overall value make it a welcoming retreat for nature enthusiasts and those looking to explore the rich cultural offerings of Sarajevo.
Movenpick hotel Sarajevo is a highly recommended hotel for both business and leisure travelers looking to explore Sarajevo's sights. The hotel boasts a great location, just off the prom and close to the city center with a tram stop nearby and plenty of parking options. Guests rave about the value for money and the comfortable and clean accommodations. The breakfast offers a wide selection of varied and delicious food with attentive staff continuously cleaning the area and refilling the fresh items. The rooms are spacious, clean and modern with comfortable beds and well-designed bathrooms. The hotel is praised for its top-notch cleanliness and comfort with professional and friendly staff going above and beyond to make guests feel at home. The spa area is highly recommended for a great spa experience with reasonable prices, helpful staff and excellent amenities. The pool and sauna are a great bonus for guests with the pool being warm and equipped with water jets. The hotel offers ample parking options, including a large and secure underground garage and free outdoor parking. Guests repeatedly mention the comfortable and spacious beds, making for a relaxing stay. Overall, Movenpick hotel Sarajevo is an excellent choice for a pleasant stay in Sarajevo.
The ibis Styles Sarajevo is a well-maintained 4-star hotel located outside the city center but conveniently near a petrol station, shopping mall and airport. Guests rave about the hotel's cozy and comfortable rooms with modern facilities, friendly and helpful staff and relaxing spa center with pool and sauna. The breakfast is highly praised for its great variety and selection of items. The free on-site parking is a plus with the staff being attentive to parking-related issues. While some guests noted minor issues, such as cold scrambled eggs or untidy rooms, the overall impression is that ibis Styles Sarajevo is a great value for money and a nice place to stay for a relaxing vacation or business trip.