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Hotel Genova Centro

Barranquilla , Calle 44 No 44 - 66 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Genova Centro in Barranquilla is largely praised for its central location, though the surrounding neighborhood can be less appealing, especially at night. The hotel's position is ideal for daytime exploration but may not be suitable for evening walks due to safety concerns.

The breakfast service is well-received with guests appreciating its quality, taste and ample servings, although some desire more variety. Dinner at the hotel restaurant receives high marks for its delicious and reasonably priced food with the staff's attentiveness enhancing the overall dining experience.

Guest rooms are described as comfortable and spacious with standout mentions of the very comfortable beds and pillows. Cleanliness in the rooms is typically upheld, although some variability exists in maintenance quality and occasionally, the furnishings appear outdated or do not match promotional photos.

The hotel's cleanliness is generally praised, particularly in the pool area, which is highlighted as a tranquil and well-maintained space. However, some guests have noted occasional housekeeping lapses, including mold, dust and cleanliness issues in common areas.

The standout feature of Hotel Genova Centro is its exceptional staff. Guests consistently commend the team for their friendliness, professionalism and readiness to assist. Specific staff members like Estella, Leo and Alexis are frequently mentioned for their excellent service.

The pool is a highlight for many visitors, noted for its cleanliness, safety and the pleasant surrounding environment. Families, in particular, enjoy the pool and the hotel's green areas, despite some concerns about the neighborhood.

In summary, Hotel Genova Centro offers a comfortable and welcoming stay, highlighted by outstanding staff service, a pleasant pool area and a generally satisfying dining experience, albeit with some room for improvement in variety and certain maintenance aspects.
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Categories

3-Star Hotel

Located in the city center, this hotel offers easy access to local attractions and amenities. It provides comfortable rooms and essential services, making it a reliable choice for travelers seeking convenience and value.

Family Friendly Hotel

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Business Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Double Room An air-conditioned room with a flat-screen TV, a minibar and a private bathroom with a shower. The room features views of the swimming pool.

Triple Room An air-conditioned room with a flat-screen TV, a minibar and a private bathroom with a shower.

Quadruple Room Features flat-screen TV, air conditioning, seating area, refrigerator and private bathroom. It is fitted with 4 single bed, an extra bed can be accommodated.

Single Room This air-conditioned single room features a desk, a patio, garden views and a private bathroom. The unit offers 1 bed.

About Hotel Genova Centro

License: 9636

Guest Reviews

8.4

Very Good

Location

Hotel Genova Centro in Barranquilla presents a mixed bag of experiences regarding its location. While the hotel is centrally located, facilitating easy movement and proximity to various city destinations, the surrounding area leaves much to be desired. Guests have pointed out that the location is in the heart of a rather old and neglected part of the city with some describing it as dirty or unsafe.

During the day, the area may be adequate for walking, though there isn't much to see nearby. As night falls, however, the ambiance changes significantly with the area becoming quite deserted and potentially dangerous. Many reviews advise against going out on foot after dark, underscoring the sense of insecurity.

Despite the central location benefiting daytime exploring, the nighttime atmosphere has left a negative impression on guests. The hotel is seen as more suitable for business travelers rather than families, primarily due to concerns over safety and the uninviting nature of the neighborhood. While the hotel itself may offer a pleasant refuge, the surrounding streets do not enhance the overall experience of staying at Hotel Genova Centro.

Breakfast

Breakfast at Hotel Genova Centro garners mixed reviews from guests, but the consensus leans more toward the positive. Many praise the breakfast for being very good, delicious and plentiful, often highlighting its buffet style which is described as tasty and balanced. Some guests find the breakfast to be super complete, wanting to return specifically for it and appreciate the pleasant breakfast area, particularly noting the delight of dining in the garden.

However, there are a few recurring critiques. Several guests mention that the breakfast lacks variety with the same dishes such as eggs and arepas served daily, making it monotonous and repetitive. While some call for a continental option to be added, others describe the offering as very limited or basic.

Overall, while some improvements could be made to enhance variety, the breakfast at Hotel Genova Centro satisfies the majority of guests with its quality, taste and ample servings.

Dinner

Hotel Genova Centro's dining experience receives high praise from guests. The food at the hotel restaurant is frequently described as very good, delicious and excellent. Guests appreciate the variety of dishes offered, noting their excellent taste and reasonable prices. The quality of the food stands out with many finding it very tasty and complete. Additionally, the attentive staff enhances the overall dining experience. Some feedback suggests that extending the restaurant's hours would be beneficial.

Rooms

When considering a stay at Hotel Genova Centro, the guest rooms generally receive positive feedback for their comfort and spaciousness. Several guests highlight the very comfortable beds and pillows, making it easy to unwind after a long day. The rooms are often noted as being clean and well-maintained with modern amenities and good air conditioning contributing to a pleasant stay.

Many reviews also appreciate the professional standards of the hotel with emphasis on cleanliness and an inviting environment. Guests find the rooms particularly spacious, adding to the overall comfort and tranquility, which is a bonus for those traveling for both business and leisure.

However, there are mentions of inconsistencies in room conditions. Some guests encountered problems such as broken air conditioning units, uncomfortable and outdated furniture and rooms that appeared different from advertising photos. Additionally, there were a few concerns related to cleanliness and the need for updating certain aspects of the room, including mattresses and bathroom facilities.

Overall, Hotel Genova Centro offers a comfortable and spacious accommodation experience, although potential guests might encounter some variability in room quality.

Beds

Hotel Genova Centro boasts a variety of guest opinions on its beds with many highlighting their comfort as a standout feature. Numerous guests described the beds as very comfortable and even super comfortable, making it easy to rest well. However, some visitors found the beds hard or uncomfortable, noting that the mattresses and pillows were not in the best condition and should be replaced. There were also remarks on the dated furniture and room amenities with some guests mentioning that bed linens were occasionally delivered in poor, stained condition. Despite these negative points, the general consensus leans toward the beds being a comfortable aspect of the stay.

Cleanliness

Hotel Genova Centro offers guests a mixed experience when it comes to cleanliness. On a positive note, many reviews commend the hotel's overall cleanliness, highlighting well-maintained and spacious facilities, a clean pool area with sun loungers and a welcoming atmosphere in the rooms and outdoor spaces. Guests have also noted that their rooms were clean upon arrival, contributing to a generally satisfactory experience.

However, there are several areas where the hotel falls short. Some guests reported issues with housekeeping, citing the presence of mold, dust and hairs from previous occupants in their rooms. Stained bed linens and dirty mirrors further detract from the experience with some guests particularly pointing out the neglected appearance of the building and rooms. Additionally, common areas and bathrooms were found to be less clean than expected and there were complaints about the pool needing better maintenance.

While some aspects of Hotel Genova Centro's cleanliness meet high standards, there remain several areas in need of improvement to ensure a consistently pleasant stay for all guests.

Staff

Hotel Genova Centro stands out thanks to its exceptional staff, whose friendliness and professionalism are frequently highlighted by guests. The hotel employees are described as kind, respectful and always ready to assist. Specific mentions of staff members like Estella, Leo and Alexis emphasize their helpfulness and consistency in service, epitomizing the high standards the hotel maintains.

The reception team receives particular praise for their excellent treatment and attentive care towards guests. Employees such as Jorge in the restaurant and Lendy, the pool attendant, are commended for their kindness and professional demeanor. Across all areas - from the front desk to the poolside - the staff's commitment to providing an outstanding experience is evident.

Guests note the staff's ability to speak multiple languages, further enhancing their hospitality. Overall, the warmth and dedication of the Hotel Genova Centro team significantly contribute to the positive experiences of those who stay there, making the staff a defining feature of the hotel's agreeable atmosphere.

Pool

Hotel Genova Centro's pool has garnered significant praise from its guests. Many agree that the swimming pool is a delightful place to swim and relax, noting its cleanliness and safety. The pool area itself is considered fantastic with guests appreciating the beautiful, shaded and well-maintained environment, complete with a garden and ample open space. The pool is described as large and comfortable, featuring an excellent cleaning system managed meticulously by the pool staff.

Guests have highlighted the peaceful and welcoming atmosphere, making it an ideal spot to unwind. The poolside facilities, including outdoor tables and a terrace, have been positively received, further enhancing the overall experience. The pool's extended hours, staying open until 10 PM, add to its convenience.

Despite its many strengths, a few guests pointed out areas for improvement, such as the limited availability of showers and occasional overcrowding. Additionally, there were some concerns about the pool closing early on certain days and the need for more consistent cleanliness.

Overall, the pool and surrounding facilities at Hotel Genova Centro provide a serene and enjoyable retreat for visitors, beautifully complementing the hotel's historic charm and attentive staff service.

Family

Hotel Genova Centro has received notable praise for its family-friendly atmosphere and positive guest experiences, particularly for those traveling with children. Many guests commend the hotel's family vibe and the emphasis on quality attention from the staff. The pool area is highlighted as a wonderful spot for family time. Additionally, the hotel offers a spectacular green area that is particularly enjoyable for families looking for relaxation and recreation. Despite some concerns about the safety and appearance of the surrounding neighborhood, the overall sentiment is that the hotel itself is a great place for families to stay and rest.

Yes, Hotel Genova Centro has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Hotel Genova Centro.

No, Hotel Genova Centro doesn't allow dogs.

No, parking facilities aren't available at Hotel Genova Centro.

No, Hotel Genova Centro doesn't have a gym.

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