Motel One Basel, located in the heart of Basel's historic old town, is highly regarded for its central and strategic location. Guests appreciate the easy access to major attractions, public transportation, museums, shops and cafes. This convenience is especially noted during the festive season for its proximity to the Christmas markets. Despite the bustling surroundings, the hotel maintains a quiet and peaceful ambiance, making it an ideal retreat for both short and extended stays.
The breakfast experience at Motel One Basel receives mixed reviews. Many guests praise the excellent and varied spread, which includes local and regional delicacies, fresh fruits, boiled eggs and Bircher muesli with vegan and gluten-free options available. The cozy lobby setting for breakfast adds to the inviting atmosphere, although some find the low seating arrangements less ideal. There are suggestions for more variety, especially for hot options and criticisms about pricing relative to the selection. Despite these points, the quality and service are often highlighted positively.
The rooms at Motel One Basel are lauded for their modernity, cleanliness and comfort. Many guests comment on the spaciousness and contemporary design of the accommodations. The large, comfortable beds and well-designed functional spaces are notable highlights. Though some rooms may lack natural light or views, the efficient use of space compensates for these minor drawbacks. The bathrooms are frequently praised for their modern fittings and cleanliness, though a few guests mention missing amenities like refrigerators or coffee machines.
Cleanliness is a standout feature at this hotel with rooms and facilities consistently described as spotless and well-maintained. The effective and friendly cleaning staff contribute to the overall positive impression of the hotel's hygiene and upkeep.
The staff at Motel One Basel are frequently commended for their friendliness and helpfulness, significantly enhancing the guest experience. The efficient and welcoming service extends across all interactions, from reception to bar service, ensuring a pleasant and smooth stay for visitors.
WiFi services at Motel One Basel generally receive positive feedback. The connection is described as fast and reliable with minimal issues reported. Some guests experienced occasional difficulties with device compatibility and noted the marketing email requirement, but overall, the service supports a satisfactory online experience.
For families, Motel One Basel is an attractive option. The family rooms offer ample space and comfort and the hotel provides thoughtful amenities like baby cots and stroller accessibility. The Basel Card included with stays adds extra value by offering free public transportation and discounts on attractions. Some reviews suggest that breakfast offerings could cater more to children's preferences and securing a family room during peak times can be challenging.
Guests frequently highlight the exceptional comfort of the beds, describing them as spacious, cozy and supportive of a restful sleep. While mattress firmness received generally positive comments, pillow preferences varied with some guests desiring softer options. Overall, the high-quality bedding and room ambiance significantly enhance the sleeping experience.
In summary, Motel One Basel excels in providing a comfortable, clean and well-located accommodation with modern amenities and a friendly staff. Its central location, comfortable beds and cleanliness make it a preferred choice for visitors exploring the charms of Basel, despite minor areas for improvement in breakfast variety, room amenities and seating arrangements.
Categories
Free Wi-Fi
Family
Sustainability Journey
Accessible
Room Types
Single RoomThis air-conditioned single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Single Room with King Size BedThis air-conditioned single room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Superior King RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Deluxe Room (2 Adults + 1 Child)This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Review Summaries
Summarized by AI
Location
Located in the heart of Basel, Motel One Basel boasts an unbeatable central position that places guests right in the middle of the city's vibrant activity. The strategic location in the old town makes it an ideal starting point for exploring the city on foot with many major attractions, public transportation links and popular dining and shopping options just a stone's throw away.
Visitors have praised the hotel's proximity to key sites such as the train station, various museums, shops and cafes. During the festive season, guests particularly appreciate its location amidst the Christmas markets, providing convenient access to all the holiday excitement. The easy accessibility to public transport from the hotel's doorstep allows for hassle-free travel around the city.
The hotel's central yet quiet setting offers a peaceful retreat despite its bustling surroundings. Modern, clean facilities coupled with friendly and attentive staff make it a preferred choice for both short getaways and extended stays. Whether for sightseeing, dining or shopping, Motel One Basel's location is perfectly suited for any visitor looking to explore Basel's charms.
Breakfast
Motel One Basel offers a breakfast experience that generates mixed reviews from its guests. On the positive side, many guests commend the breakfast for being excellent, delicious and varied with a fantastic spread of local and regional options. The breakfast buffet is described as abundant, rich and complete, offering high-quality, fresh products including fresh fruits, boiled eggs, jams, sliced cheese and Bircher muesli. Vegan and gluten-free options are mentioned, though some guests feel that more variety in dietary-specific choices could be added.
The breakfast location in the lobby offers a laid-back and cozy atmosphere, though some guests find it less than ideal due to the low tables and seating arrangements, which can be cumbersome and uncomfortable, especially for those with mobility issues. Despite these seating concerns, the breakfast service is often praised for its quality with kind and helpful staff enhancing the overall experience.
On the downside, several guests express that the breakfast is too expensive, considering the modest variety and occasional insufficiency of seating. Instances of items running out and not being replenished were noted and some guests feel the breakfast is not extensive enough for the price, suggesting that additional items like scrambled eggs, whole wheat bread or more hot options would be welcome improvements.
All in all, while the breakfast at Motel One Basel garners a lot of praise for its quality and presentation, the pricing and seating arrangements leave room for improvement. Nonetheless, it remains a convenient and worthwhile option for many guests, particularly those who appreciate regional offerings and a cozy atmosphere.
Rooms
Located in the heart of the old town, Motel One Basel offers a blend of modernity and comfort in its rooms. The majority of guest feedback emphasizes the cleanliness, spaciousness and contemporary design of the accommodations. Rooms are noted for being clean, functional and equipped with modern amenities, making them suitable for both short and extended stays. Many guests appreciated the large, comfortable beds and the cozy atmosphere created by the thoughtful design and functional furnishings.
Noise insulation is praised with guestrooms often described as quiet despite the hotel's central location. However, there are mentions of some rooms being smaller or lacking natural light, particularly those without a view. Despite this, the efficient layout and ergonomic use of space in these smaller rooms received positive comments, highlighting the practical design ethos of the hotel.
The bathrooms are frequently commended for their modern fittings, spaciousness and cleanliness with ample hot water and good shower facilities. Some guests noted the absence of certain amenities like a refrigerator or coffee machines in the rooms, but overall, the rooms are seen as well-equipped for the needs of most travelers.
The pleasant, modern design of the hotel extends to its common areas, which are described as stylish and welcoming. The lobby is particularly praised for its cozy atmosphere. While there are some remarks about the hotel being more on the expensive side or rooms being a bit basic, the general consensus is that Motel One Basel provides a good balance of affordability, comfort and contemporary style in a prime city center location.
Beds
At Motel One Basel, guests frequently highlight the exceptional comfort of the beds. Reviewers consistently describe the beds as comfortable, spacious and incredibly cozy with positive mentions of both the mattresses and bedding quality. Guests were particularly pleased with the size of the beds, often noting that they are big enough and very accommodating.
Many reviews praised the firmness of the mattresses, stating that the firmness contributed to an overall restful sleep experience, though a few guests found them too soft or too hard for their liking. Personal preferences aside, the general sentiment remains highly favorable with many guests reporting that they had the best sleep of their road trip at this hotel.
The pillows, however, drew mixed reactions. While some found the pillows to be the perfect complement to the comfortable beds, others described them as too firm or too high, suggesting that softer or more varied pillow options could enhance the sleeping experience further.
The bedding quality was another highlight, earning comments about its comfort and luxury, in many cases contributing to the coziness of the rooms. Although a few solo travelers mentioned the preference for double duvets, the overall feedback on bedding remained positive.
Cleanliness and room ambiance also received commendations with many guests finding the rooms to be comfortable and inviting, adding to the delightful sleeping experience.
In summary, Motel One Basel seems to excel in providing comfortable beds that cater to a wide range of preferences, ensuring guests wake up refreshed and ready for the day ahead.
Cleanliness
Motel One Basel consistently impresses guests with its high standards of cleanliness and functionality. Reviews highlight that the hotel is not only very clean but also well-maintained, offering a neat and modern atmosphere that contributes to a comfortable stay. Rooms are frequently described as spotless, bright and quiet, ensuring a pleasant environment for all guests.
The hotel’s accommodations are both clean and functional with clean bathrooms and nicely furnished interiors. Reports consistently note that rooms are tidied efficiently with many guests appreciating the effective and friendly cleaning staff. Additionally, the hotel facilities maintain the same level of cleanliness and are very well-kept, contributing to an overall clean and organized ambiance.
Whether staying in a spacious room with a view or a quieter courtyard-facing room, guests note the cleanliness and comfort of the accommodations. The functional design of the rooms does not detract from their cleanliness, making Motel One Basel a strong choice for those valuing hygiene and practicality in a stylish setting.
Overall, the excellent standards of cleanliness extend throughout the entire hotel, from common areas to individual rooms, ensuring a consistently hygienic and comfortable experience for guests.
Staff
The reviews for Motel One Basel highlight the exceptionally friendly and helpful staff as a standout feature. Guests frequently mention the team as welcoming, polite and attentive across all interactions, including check-in and check-out processes which are consistently described as efficient and hassle-free. The front desk team, in particular, receives praise for their professionalism, dedication and cheerful demeanor. Several guests also note that the hospitality extends beyond the reception with bartenders and baristas being notably accommodating. Overall, the staff's friendliness, competence and willingness to assist contribute significantly to the positive guest experiences at Motel One Basel.
Wi-Fi
The WiFi experience at Motel One Basel stands out positively in general. Guests frequently mention good WiFi with great speed and a strong, reliable signal. The connection process is straightforward and the service is available throughout the rooms and public areas. Many appreciated that the WiFi was fast and easily accessible, contributing to a positive overall stay.
Some minor issues were noted, including occasional trouble getting the WiFi on specific devices and a login process that requires an email address for marketing purposes. Additionally, a few reviews mentioned that the WiFi is based in Germany, which may cause some Swiss-specific connections not to work. Despite these occasional challenges, the majority of guests found the internet service adequate and efficient, enhancing their overall stay experience at the motel.
Family
Motel One Basel presents an appealing choice for families looking to stay in the heart of Basel. The hotel's family rooms are praised for their suitability and convenience, providing ample space and comfort. Its family-friendly atmosphere includes stroller accessibility and the welcoming gesture of offering a baby cot at no extra charge. Guests repeatedly highlight the inclusion of the Basel Card with their stay, which offers free public transportation and discounts on numerous attractions, making exploring the city both easy and economical.
Cleanliness and maintenance of the hotel are generally well-regarded, ensuring a pleasant stay. However, some reviews mention limitations such as the challenge of securing a family room during peak times and the lounge area posing difficulties for elderly guests to find seating. Additionally, the complimentary breakfast might not cater extensively to children's preferences and there could be additional costs for children over six years old. Despite minor drawbacks, Motel One Basel remains a solid and welcoming option for families visiting the city.
FAQ
No, Motel One Basel doesn't have any pool.
No, a spa isn't available at Motel One Basel.
No, Motel One Basel doesn't allow dogs.
No, parking facilities aren't available at Motel One Basel.
