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Summary of reviews'ibis Styles Basel City' has garnered positive reviews across a range of categories, making it a desirable option for both business and leisure travelers. Located conveniently near main transportation hubs and just a 10-15 minute walk from Basel SBB (Central Station), the hotel ensures easy access to the city's attractions. Complimentary public transportation passes further enhance the ease of getting around Basel. Despite being in an urban setting, the hotel provides a serene environment with soundproof rooms for a peaceful stay.
The breakfast experience at the hotel surpasses expectations for a 3-star accommodation, featuring a broad array of sweet and savory options, including gluten-free alternatives. Guests appreciate the variety, quality and efficient service, making breakfast a highlight of their stay. Although vegan options and fruit selections could be expanded, the meal remains satisfying and plentiful.
Dining options at the hotel include a late-night bar with delectable snacks and a selection of wine. However, the absence of a dedicated restaurant for dinner and reliance on bar snacks or frozen pizzas can feel limiting. Nevertheless, the 24-hour free coffee and tea service adds a touch of convenience.
Rooms at ibis Styles Basel City are praised for their modernity, cleanliness and comfort, accommodating both individuals and families well. While some guests find the rooms spacious, others note that certain rooms might be on the smaller side with limited storage. Nonetheless, well-maintained amenities like separate showers, effective air conditioning and high-quality bedding contribute to an overall pleasant stay.
Cleanliness is a standout feature with numerous reviews highlighting the hotel's immaculate condition. Both private and common areas are maintained to a high standard, further enhancing guest comfort.
The hotel staff receive accolades for their friendly and helpful demeanor, often going above and beyond to assist guests. The reception team, in particular, is commended for their welcoming and efficient service.
WiFi at the hotel receives generally positive feedback with most guests finding the connection reliable and fast. However, there are occasional mentions of instability and accessibility issues.
For those traveling by car, the hotel offers underground parking, which, while convenient and secure, is noted as somewhat pricey and occasionally tight in space. Complimentary public transport passes add value, partially offsetting parking costs.
Families find ibis Styles Basel City particularly accommodating with spacious family rooms and a safe, pleasant environment. The hotel provides conveniences like free tram and bus tickets for the whole family, making it easy to explore Basel. The breakfast offerings are also appreciated by families, despite minor drawbacks such as limited fruit options.
Guests frequently describe the beds as very comfortable, contributing to restful sleep experiences. While most find the bedding and mattresses to be of high quality, some report less satisfaction with the sofa beds and pillows.
In summary, 'ibis Styles Basel City' stands out for its strategic location, exceptional cleanliness and friendly staff, providing great value for money. With its comfortable accommodations, delightful breakfast and family-friendly amenities, it serves as a well-connected and reliable choice for travelers in Basel. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is listed as sustainable and has achieved Swisstainable Level III certification.
Family Friendly Hotel
This ibis Styles hotel in Basel includes breakfast and offers family rooms and a play area. Children can stay free, making it a budget-friendly option with specific family features.
Business Hotel
ibis Styles Basel City offers practical accommodations and essential amenities suitable for short business trips. It provides a cost-effective option with a convenient location.
Hotel with Parking
This hotel offers parking for guests. It is a practical option for those traveling with their own vehicles.
Accessible Hotel
Accessible features at this hotel include disabled rooms available on request and wheelchair accessible bathrooms. The hotel is generally wheelchair accessible and has facilities for disabled guests.
3-Star Hotel
This hotel offers comfortable and well-equipped rooms. Its location provides convenient access to the city's attractions, making it a practical and value-for-money choice.
Dog Friendly Hotel
Room Types
Standard Queen RoomThis room features air conditioning and a flat-screen TV.
Standard Twin RoomThis room features air conditioning and a flat-screen TV.
Standard Twin Room with SofaThis air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Guest Reviews
8.4
Very Good
Location
'ibis Styles Basel City' boasts a remarkably convenient and accessible location that appeals to both business and leisure travelers. Set in a quiet area yet strategically placed near major transportation hubs, the hotel is just 10-15 minutes' walk from Basel SBB (Central Station). Guests particularly appreciate the proximity to tram and bus stops, ensuring easy connections to the city's main attractions and old town.
A complimentary public transportation pass provided by the hotel makes getting around Basel effortless with trams typically reaching the city center in just a few minutes. Visitors highlight the ease of access from the highway, making it a suitable choice for those arriving by car, while also noting that the neighborhood, though not picturesque, is practical for transit and hassle-free travel.
While some reviews indicate that the hotel is slightly removed from the city center, its excellent connectivity through public transport bridges this gap efficiently. Additionally, the tranquil environment paired with well-insulated rooms ensures a peaceful stay despite the urban location.
Overall, the hotel stands out for its superb value for money, cleanliness and modern amenities with a notable breakfast offering enhancing the stay experience. For visitors looking for a comfortable and well-connected base in Basel, 'ibis Styles Basel City' emerges as a favored option.
Breakfast
Surprisingly delightful for a 3-star hotel, the breakfast at ibis Styles Basel City impresses with its variety and quality. Guests repeatedly highlight that the buffet is extensive and well-stocked, providing a generous assortment of both sweet and savory options. From delicious sandwiches to freshly prepared items, the breakfast is often described as inclusive and satisfying. Many reviewers appreciate the abundance and constant replenishment of food, ensuring a plentiful start to the day.
In addition to the variety, the breakfast also caters to different dietary needs, including gluten-free alternatives. However, some reviews point out the lack of vegan options and limited fruit selection. Despite these minor drawbacks, guests seem to find the overall meal experience enjoyable, mentioning that it includes everything needed for a good breakfast.
The breakfast service is noted for being efficient with friendly staff who keep the buffet area clean and continuously restocked. The inclusion of local specialties like Bircher muesli adds a touch of authenticity, enhancing the breakfast experience.
Guests find value in the complimentary breakfast, often considering it a highlight of their stay, especially when paired with other amenities like free coffee and tea service available throughout the day in the lobby. Despite being busy at times, the variety and quality of the breakfast seem to exceed expectations for many, making a positive impression on visitors.
Dinner
The dining experience at ibis Styles Basel City seems to have a mix of offerings with some areas for improvement. Guests appreciate the possibility of having dinner until very late and the bar snacks, including pizza, have been described as delicious. There's a bar that serves an excellent selection of wine in the evenings and closes at midnight, which serves as a good spot for an evening meal or drinks.
However, there are no dedicated restaurant facilities available on the premises for dinner, which some guests found inconvenient. The dining options in the hotel are limited primarily to frozen pizzas, bar snacks and daily specials, which have been reported as either meager or expensive. For a more substantial meal, guests would have to go next door to the Novotel restaurant.
Despite these limitations, the 24-hour free coffee and tea service in the lobby is a nice touch that guests appreciate. The availability of free drinks and water adds a bit of convenience and comfort to the stay. Overall, while the dining options might not meet every guest's expectations, the hotel provides some suitable and enjoyable alternatives for a late-night bite or a casual drink.
Rooms
At ibis Styles Basel City, guests can enjoy a range of well-designed rooms that cater to both comfort and functionality. The rooms are commended for being modern, clean and stylish with soundproofing that ensures a quiet environment. Guests appreciate the contemporary furnishings and practical amenities, such as separate showers and toilets, modern bathrooms and exceptional shower pressure. The spacious nature of many rooms makes them suitable for families, while functional layouts and cleanliness are consistently praised.
However, there are some mixed opinions about room size. While many find the rooms spacious for families or groups, others note that some rooms are relatively small and may lack sufficient storage space or amenities like coat racks and kettles. Despite these limitations, the rooms are generally seen as well-equipped, comfortable and efficient with effective air-conditioning, quality bedding and functional decor.
Guests also highlight exceptional cleanliness, both in private rooms and common areas, contributing to overall comfort. A few reviews mention issues such as overly warm temperatures and problems with air conditioning settings. Additionally, some rooms lack windows that open, which can make the atmosphere feel stuffy.
In summary, ibis Styles Basel City offers a pleasant and contemporary stay with well-furnished rooms that are ideal for both short visits and family stays. Despite some minor drawbacks in terms of size and storage, the rooms are noted for their cleanliness, design and comfort.
Beds
At ibis Styles Basel City, the prevailing sentiment about the beds is overwhelmingly positive. The hotel earns high praise for its "comfortable beds," described consistently as "very comfortable," "amazingly comfortable," and even "super comfortable." Guests appreciate the "wide" and "spacious beds" that contribute to a restful night's sleep. The bedding is frequently mentioned with terms like "comfortable bedding" and "super comfortable bedding," suggesting a restful experience is nearly guaranteed.
Sofas, however, receive mixed reviews. While some guests found the "sofa bed comfy," others noted it as "uncomfortable" and in need of replacement, pointing to inconsistencies in comfort levels. Similarly, mattresses garnered mostly favorable descriptions, being termed "top notch," "well-made," and of "good quality," but a few reviews mentioned issues such as "mattress moves" and "mattress kept sliding back and forth."
Pillows and bed duvets also varied in feedback. Although some guests found the pillows "delightful," others encountered the opposite, describing them as "uncomfortable." The issue of "thin and small pillows" came up occasionally, highlighting an area for improvement.
Children's beds received some critique. While the availability of "plenty of space to play" was a positive, the "uncomfortable folding bed" for children was noted as a drawback.
Overall, what stands out is the consistency in descriptions of comfort with phrases like "fantastic beds," "great bed," and "superb" used frequently, signaling that for most visitors, a stay at ibis Styles Basel City promises a restful and comfortable sleep experience. The minor issues with sofa beds, pillows and mattresses appear sporadically, indicating areas that might benefit from attention but do not significantly detract from the overall high standard of comfort.
Cleanliness
'ibis Styles Basel City' has received strong praise for its cleanliness from numerous guests. Visitors frequently mentioned that the hotel and its rooms are very clean with descriptors like spotless, immaculate and hygienic. Many were impressed by the modern, sleek and well-maintained environment, noting that both the rooms and common areas are consistently clean and tidy. The accommodation's cleanliness contributed to a comfortable and welcoming atmosphere, further accentuated by a friendly and attentive staff. While a few isolated comments noted minor cleanliness issues, the overwhelming majority of reviews emphasized that the hotel met or exceeded expectations in maintaining high standards of hygiene. Common areas, including the lobby and breakfast area, were also highlighted for their cleanliness and organization. Overall, cleanliness is a significant strong point for 'ibis Styles Basel City,' making it a dependable choice for travelers prioritizing a pristine and comfortable stay.
Staff
The guest reviews for 'ibis Styles Basel City' paint a glowing picture of the hotel's staff. Consistently mentioned are their friendliness, helpfulness and accommodating nature. Visitors appreciated the team's professional behavior, competence and readiness to assist with any issues, even going above and beyond for their guests. The reception team frequently received high praise for their welcoming attitude and efficient service, contributing to a pleasant check-in and check-out experience. Staff members were particularly noted for being very attentive and always available to help. Some standout mentions include the extra steps taken by receptionists and bartenders to rectify errors or manage overbookings, adding to the overall positive impression. Despite a few isolated incidents of less helpful behavior and occasional understaffing, the general consensus reflected a high level of satisfaction with the exceptional service provided by the friendly and accommodating team at 'ibis Styles Basel City.'
Wi-Fi
At ibis Styles Basel City, guests enjoyed the convenience of complimentary public transport tickets, which made exploring the city a breeze. The receptionists were praised for their friendliness and helpfulness, enhancing the overall guest experience.
The hotel's wifi garnered mixed reviews. While many guests found the wifi to be good with some highlighting the fast and excellent connection, there were occasional mentions of instability and accessibility issues. Unfortunately, some reviews noted that the wifi did not work or had connection problems at times. However, the general consensus leaned towards a positive experience with the internet, especially noting that good wifi and internet were consistently available.
Despite the few drawbacks, ibis Styles Basel City's combination of free public transport tickets, a welcoming staff and generally reliable wifi makes it a practical choice for travelers seeking convenience and connectivity in Basel.
Parking
Ibis Styles Basel City offers both underground and on-site parking solutions, which most guests found highly accessible and conveniently connected to the hotel. Despite the frequent mention of parking being on the pricier side, the availability of underground parking is repeatedly highlighted as an advantage by visitors. Some have noted that the parking garage can be a bit tight, yet generally, it is spacious and well-maintained.
However, there are a few critiques regarding the clarity of parking directions and the sometimes complicated access. Additionally, limited spots can cause congestion and the parking lot size is often described as small. While signage can be improved for easier navigation, guests appreciated the secure and bright underground garage.
The cost of parking per night—mostly remarked upon as high—was a common point of contention. Nonetheless, several reviews emphasized the convenience of being able to leave vehicles beyond check-out time and the ease of unloading directly in front of the hotel.
In terms of amenities, the availability of complimentary public transport passes within city limits as part of the stay adds value and convenience, offsetting some of the parking costs for the guests. Overall, despite the higher fees, the thoughtfully maintained and accessible parking facilities were well-received by those traveling by car.
Family
ibis Styles Basel City is highly regarded as a family-friendly destination, making it an excellent choice for families traveling with children. The hotel offers spacious rooms suitable for families with amenities that ensure comfort even for young guests. Many reviews highlighted the family rooms, which can comfortably accommodate up to four people and often include a sofa bed for the children.
Guests appreciated the safe and pleasant environment, coupled with a variety of activities and seating arrangements that cater specifically to families. The hotel also offers free tram and bus tickets for the entire family, making it easy to explore Basel together.
Breakfast was another standout feature, remembered fondly by both parents and children, even offering gluten-free alternatives. However, some noted the lack of fruit as a minor drawback.
Despite a few concerns about bed configurations and the comfort of the sofa bed, most families found the rooms well-suited for their needs. The hotel staff received praise for their friendliness and the location was deemed perfect for convenient family outings.
Overall, ibis Styles Basel City stands out as an ideal city hotel for families seeking a comfortable and accommodating stay in Basel with thoughtful touches that enhance the family travel experience.
3 Star
Ibis Styles Basel City presents a modern and budget-friendly option for travelers, positioned conveniently near the Basel railroad station. The hotel's minimalist and trendy decor aligns with the Ibis brand, providing clean and efficient accommodations that meet the typical expectations of a three-star hotel.
Rooms are on the smaller side with basic furnishings and minimal amenities. While air conditioning could be more powerful and the inability to open windows might be a concern for some, the overall experience is considered comfortable. The facilities include a stylish yet simple design, embodying clean simplicity and practicality.
Guests appreciate the good value for money, particularly highlighting the all-inclusive breakfast and the overall price-performance ratio. The check-in and check-out process is uncomplicated, which adds to the ease of short or business stays. Although storage options in the rooms are limited and there's no refrigerator, the hotel is deemed suitable for brief visits.
Breakfast quality and variety are noted as satisfactory for the category, though some maintenance issues are occasionally reported. The hotel’s location is also somewhat detached from other facilities, making it more ideal for short stays or stopovers rather than extended vacations.
In summary, Ibis Styles Basel City is a clean, modern and functional three-star hotel that provides satisfactory value for money, especially for short stays and business trips. It stands out for its cleanliness, efficiency and good price-quality ratio, making it a decent choice for travelers on a budget.
Business
ibis Styles Basel City stands out as a convenient choice for business travelers, particularly those needing proximity to their workplace. The hotel's location is ideal for business trips, offering good business connections and being a practical choice for transit or stopovers. Many guests have highlighted its functionality, modernity and cleanliness, making it suitable for business purposes.
With a reputation for being business-friendly, the hotel has been described as a comfortable and practical place to stay for business occasions, trade fair events and short business trips. Visitors especially appreciate the free transport card, which adds to the overall good value for money.
However, the limited business facilities and the lack of a dedicated space in the lobby to work with a laptop may be a drawback for some. While the hotel is modern and functional, the small room size might not be suitable for an extended business stay. Despite these minor inconveniences, the reasonable price and overall practicality make ibis Styles Basel City a strong contender for business travelers looking for a functional and convenient hotel experience.
Accessible
For travelers with disabilities, 'ibis Styles Basel City' offers a generally positive experience with various features designed to ensure easy accessibility. The hotel is praised for its ideal location, being centrally situated and well-connected to numerous public transportation options, including tram and bus stations. Guests benefit from the BaselCard, which is provided by the hotel and grants free access to public transportation and discounts on city attractions and museums, further enhancing convenience.
Modern facilities and digital keys contribute to the ease of accessibility around the hotel. Handicapped accessible rooms are available, complete with adapted bathrooms, though there are mixed reviews regarding the functionality of the air conditioning and specific bathroom features for wheelchair users. Despite these minor issues, overall accessibility remains a strong point with mention of wheelchair accessible rooms and bathrooms adapted for elderly and mobility-impaired guests.
The hotel's reception is notably accommodating, being very helpful with requests pertaining to special needs or services, which can make a significant difference for guests requiring additional assistance. Proximity to the city center and major transportation hubs like the airport and train stations also adds to the convenience factor, making 'ibis Styles Basel City' a viable option for travelers seeking ease of access during their stay in Basel.
No, ibis Styles Basel City doesn't have any pool.
No, a spa isn't available at ibis Styles Basel City.
Yes, ibis Styles Basel City welcomes dogs.
Yes, parking facilities are available at ibis Styles Basel City.