Batu Caves3.24635100,
101.65084000,
15, 15a, 15b & 15c Jalan Ps 8/2 Taman Prima Selayang Batu Caves(Show on Map)
5.6
Rated
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsSuper OYO 89363 Casavilla Hotel stands out for its strategic location, providing guests easy access to Selayang's key attractions and amenities. The hotel is conveniently situated near multiple dining options, including 24-hour mamak restaurants, and is within a short distance from workplaces and institutions like UiTM Selayang. Quick access to essential shops and Selayang Hospital further adds to its appeal. This advantageous locale makes the hotel favorable for both leisure and business travelers, offering accessible pricing and suitability for varying lengths of stays.
Guests appreciate the spaciousness of the rooms, often featuring one king-sized bed and one queen-sized bed, ensuring comfort and ample space. There is a noted improvement in room conditions, reflecting efforts towards enhancing guest experiences. Despite some occasional maintenance issues, such as with older furnishings, air conditioning, and lack of windows in certain rooms, the overall room size and cleanliness are positively received.
While cleanliness has been a point of criticism in reviews, with several guests reporting issues like unclean toilets and general lack of hygiene, the staff's friendliness and cooperation are frequently highlighted as a positive aspect. The morning reception staff are commended for their discipline, and the front desk personnel are described as friendly and helpful, contributing positively to the overall guest experience. Despite isolated comments on rudeness and misunderstandings, the staff's service quality generally enhances guests' stay at the hotel. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Small Hotel
Room Types
Superior SuiteThis air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Family SuiteThis air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Twin RoomThis air-conditioned twin room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Queen RoomThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Standard King RoomThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
5.6
Rated
Location
Nestled in a strategic position, the Super OYO 89363 Casavilla Hotel offers guests a convenient stay with its prime location being a notable highlight. Being a mere five-minute walk or even shorter drive away from key attractions and amenities, this hotel makes it ideal for those looking to explore Selayang with ease. Its proximity to multiple dining options, including 24-hour mamak restaurants, provides visitors with a range of culinary delights. For those in town for work, this location proves to be advantageous, with workplaces and institutions like UiTM Selayang within easy reach. Additional conveniences include the nearby Eco RM2 and Ninso shop, as well as quick access to Selayang Hospital. Visitors commend the strategic multiple exit and entry routes that make commuting seamless for both leisure and business travel. With its accessible pricing and advantageous locale, the hotel is well-placed for both short-term and longer stays in the area.
Rooms
At Super OYO 89363 Casavilla Hotel, guests appreciate the spaciousness of the rooms, which often include one king-sized bed and one queen-sized bed, providing ample comfort and space. Many guests note that the rooms and bathrooms are large and accommodating. There has been noticeable improvement in the condition of the rooms, highlighting the ongoing efforts towards enhanced guest experiences. However, some reviews point out areas needing further maintenance, such as older furnishings and occasional issues with amenities like air conditioning and television. Certain rooms lack windows, which may not appeal to all travelers. Despite these occasional drawbacks, the overall room size and cleanliness remain positive features frequently mentioned by guests.
Cleanliness
The reviews for Super OYO 89363 Casavilla Hotel heavily criticize the cleanliness of the establishment. Guests consistently noted various issues, including unclean toilet bowls, dirty and smelly bedsheets, and a general lack of cleanliness throughout the rooms. Reports of dust, sticky floors, unpleasant odors, and even the presence of cockroaches seem to be common experiences. The hotel's failure to maintain proper hygiene standards is evident with problems such as broken shower equipment, inadequate water pressure, and non-functional air conditioning. Guests also expressed dissatisfaction with other areas, including broken bathroom fixtures and unsafe surroundings. These reviews suggest a significant need for improvement in terms of cleanliness and maintenance to meet guest expectations.
Staff
The staff at Super OYO 89363 Casavilla Hotel receive generally favorable comments from guests, particularly for their friendliness and cooperation. The morning reception is often noted for being disciplined and good, while the front desk staff and lady are described as friendly and helpful. Visitors frequently appreciate the cooperative nature of the hotel's personnel as a positive aspect of their stay. Despite some isolated comments about rudeness and misunderstandings regarding payment processes, the prevailing sentiment is that the hotel staff maintain a commendable level of service, enhancing the overall guest experience.
No, Super OYO 89363 Casavilla Hotel doesn't have any pool.
No, a spa isn't available at Super OYO 89363 Casavilla Hotel.
No, Super OYO 89363 Casavilla Hotel doesn't allow dogs.
No, parking facilities aren't available at Super OYO 89363 Casavilla Hotel.
No, Super OYO 89363 Casavilla Hotel doesn't have a gym.