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Summary of reviewsAlliance Palace Batumi is applauded for its prime location in the city center, close to the beach, entertainment venues and essential services, making it highly convenient for both leisure and business travelers. The picturesque views of the sea and mountains enhance the hotel's appeal.
The hotel stands out for its exceptional cleanliness with rooms often described as clean, tidy and well-maintained. The modern design and amenities, like kitchenettes, contribute to a comfortable stay. The spaciousness and beautiful design of the rooms, along with perks like large refrigerators and washing machines, cater well to longer stays. Many guests also enjoy the scenic views from the balconies, although there are occasional issues with furniture and cookware.
The breakfast at Alliance Palace Batumi receives mixed reviews. While some guests find it tasty with good choices, including halal options, others criticize it for being overpriced and lacking diversity. Dinner experiences in the on-site restaurant are generally positive, but some guests note the absence of amenities like tea or coffee in the rooms.
The staff is frequently praised for their friendliness and efficiency with specific employees receiving special mentions for exemplary service. Despite some reports of unprofessionalism at times, the overall sentiment towards the staff remains positive.
Wi-Fi service at the hotel is largely reliable with strong connections and fast speeds. However, there are occasional complaints about slow or unstable internet, which some guests find frustrating, particularly if they need it for work.
Beds at Alliance Palace Batumi are generally comfortable, although there is some variability in guest experiences. While many find the beds clean and well-maintained, a few note issues with comfort and size.
While the hotel is considered luxurious with modern decor and great views, some guests feel it falls short of a five-star rating, pointing to inconsistent service and amenities. Nonetheless, the hotel's atmosphere, cleanliness and friendly staff often leave a favorable impression, making it a recommended choice for travelers. Show more
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Dog Friendly Aparthotel
Alliance Palace Batumi is a pet-friendly aparthotel. Its apartment-style accommodations are ideal for guests who want to travel with their pets.
Luxury Aparthotel
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Romantic Aparthotel
5-Star Aparthotel
Room Types
Studio with Sea ViewFeaturing free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. A kitchen fitted with a refrigerator, kitchenware and an electric kettle is available for cooking and storing food. This studio has air conditioning, a washing machine, a flat-screen TV and a balcony. The unit has 1 bed.
Premium Studio with Sea ViewThe well-equipped kitchen has a refrigerator, kitchenware and an electric kettle. The studio features air conditioning, a washing machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
One-Bedroom SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This suite is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a wardrobe, an electric kettle, as well as a sofa. The unit offers 2 beds.
Superior Suite with Sea ViewThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a refrigerator, kitchenware and an electric kettle. The air-conditioned suite provides a flat-screen TV, a washing machine, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.
Family SuiteThis spacious suite comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The suite's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This suite is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a wardrobe, an electric kettle, as well as a sofa. The unit offers 3 beds.
Deluxe Family RoomThe spacious family room offers air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. The family room's kitchen, which has kitchenware, is available for cooking and storing food. Featuring a balcony, this family room also provides a wardrobe, a sofa and a flat-screen TV. The unit has 3 beds.
Studio Apartment with Sea ViewThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment provides a washing machine, a wardrobe and heating. The unit offers 1 bed.
Suite with Sea ViewThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite is furnished with a desk and a seating area and offers air conditioning and a washing machine. The unit has 2 beds.
Guest Reviews
Location
Alliance Palace Batumi boasts a prime location that has garnered praise from numerous guests for its convenience and proximity to key attractions. Nestled in the city center, this hotel is just minutes away from the beach and surrounded by malls, local shops and restaurants, making it an ideal spot for both leisure and business travelers. Visitors have highlighted its excellent value for money and superb views, particularly from higher floors, where the sea and the mountains create a picturesque backdrop.
Guests commend the cleanliness and tranquility of the hotel, contributing to a comfortable and relaxing stay. The proximity to the boulevard, Corniche and significant landmarks like the dancing fountains and amusement parks adds to the hotel's appeal for tourists. Additionally, its location across the road from co-working spaces and close to 24-hour shops, currency exchange offices and Batumi Mall caters well to modern-day needs.
Alliance Palace is strategically positioned, allowing easy access to essential services, entertainment venues and the waterfront, making everything one needs just a short walk away. This location is ideal for those wanting to enjoy the vibrant city life while having the serenity of the sea close by. Guests appreciate the friendly and efficient service provided by the staff, contributing further to the positive experience of staying at this well-situated hotel.
Breakfast
The breakfast experience at Alliance Palace Batumi garners mixed reviews from guests. On the positive side, many guests found the breakfast to be wonderful with very tasty and excellent options. Some appreciated the good choices and even praised the availability of halal food options. There's a sense of satisfaction among several visitors who described the breakfast as delicious and varied.
However, despite the positive feedback, there are notable concerns. Many guests felt that the breakfast is overpriced, especially considering local standards with repeated mentions of a 40 Lari price tag. The lack of diversity in the breakfast buffet and the limited options also received criticism. Some described the breakfast as simple, below average or even horrible. There were comments about needing to wait for staff to serve food, which was not well-received.
Interestingly, the breakfast is not included in the accommodation price, which was a point of contention for some. Guests would prefer more value for what they pay, suggesting that the hotel might need to re-evaluate its offerings and pricing. One striking suggestion was to try breakfast at nearby hotels for a better experience.
Overall, while Alliance Palace Batumi has its share of admirers for the breakfast provided, there's significant room for improvement to meet the expectations of all its guests.
Dinner
Alliance Palace Batumi offers a convenient dining experience characterized by its proximity to Istanbul Restaurant and the on-site Restaurant Oval, located on the ground floor. Guests have highlighted the good food available at Restaurant Oval, which enhances the overall stay. However, some visitors mentioned that certain amenities, such as tea, coffee and sugar, are not provided in the rooms. Additionally, there have been occasional issues with the availability of the restaurant and pool services. Nonetheless, the presence of a kitchen in the rooms offers an alternative for in-room dining, adding flexibility and convenience for guests.
Rooms
Alliance Palace Batumi offers a variety of room options, many of which are praised for their cleanliness and modern amenities. Guests often describe the rooms as clean, cozy, spacious and beautifully designed. Most rooms come with well-equipped kitchenettes that include necessary utensils, large refrigerators and washing machines, making long stays convenient.
The views from the balconies, particularly those facing the sea, are highlighted as a major perk with many guests enjoying the scenery during the evenings. Daily housekeeping generally ensures that rooms remain clean and organized with regular towel changes and replenishment of supplies. The beds, however, receive mixed reviews regarding comfort.
The apartments are said to be spacious and equipped with various amenities such as comfortable bathrooms, bidets and storage space. Some rooms even feature heated bathroom mirrors and ironing facilities. However, there are occasional mentions of missing furniture on balconies and insufficient cookware.
While many guests appreciate the sound insulation and good quality of the furniture and plumbing, some have noted issues like leaking shower cabins, unpleasant smells and infrequent room cleaning. There is a consensus on the benefits of the luxurious and extravagant design of the suites, often exceeding expectations compared to some high-end hotels.
In terms of space, there are mixed reviews: while many describe the rooms as spacious and well-equipped, others find them too small, especially for families.
Overall, Alliance Palace Batumi appears to offer a clean, comfortable and well-equipped living experience with beautiful views, which most guests find pleasing despite some occasional drawbacks.
Beds
Alliance Palace Batumi offers a mixed experience when it comes to the beds, but lean towards the positive. Many guests have found the beds to be very comfortable, boasting comfortable mattresses and even praising the king-size beds for their spaciousness. Some travelers particularly appreciated having the option of a sofa that can convert into a large bed. The rooms are frequently noted to be clean and well-maintained, enhancing the overall comfort.
However, it seems there are occasional inconsistencies. Some guests have expressed dissatisfaction, describing the beds as small and uncomfortable and even mentioning issues with the linens and pillows. Despite this, the positive remarks about the beds' comfort and cleanliness are recurrent enough to suggest that many guests leave satisfied.
In addition to the beds, other aspects of the hotel, such as air conditioning, soundproofing and room ambience, received high marks, contributing to a pleasant stay. Helpful staff and breathtaking views also add to the relaxing and cozy atmosphere of the hotel. With its combination of comfort, helpful amenities and a relaxing environment, Alliance Palace Batumi has many qualities that make it a pleasant choice for travelers.
Cleanliness
Alliance Palace Batumi stands out for its exceptional cleanliness with guests frequently highlighting the pristine conditions of the rooms and public areas. The hotel maintains high standards of tidiness with rooms described as clean, tidy and well-groomed. Regular cleaning schedules, whether daily or every few days, ensure that rooms are fresh and supplies are replenished routinely. The new, modern design enhances the clean atmosphere of the hotel with amenities such as kitchens, washing machines and bidets adding to the convenience of the stay. Additionally, bedding and towels are freshly laundered, reinforcing the overall sense of cleanliness. Despite a few mentions of inconsistent or poor housekeeping, the general consensus among guests is that Alliance Palace Batumi upholds a very high level of cleanliness, making it a desirable choice for travelers seeking a spotless and comfortable environment.
Staff
Alliance Palace Batumi has received mixed reviews regarding its staff, but the positive feedback often highlights their friendliness, helpfulness and professionalism. Many guests appreciated the polite and respectful demeanor of the staff, noting quick and efficient service, especially at the reception. Specific employees, including George, Nona, Salome and Yarki, were frequently mentioned for their exceptional service and hospitality. Guests praised the staff for their willingness to assist and solve problems promptly, creating a welcoming atmosphere.
However, some reviews did point out issues such as unprofessionalism and bad attitudes from certain members of the reception, indicating inconsistencies in service quality. Despite these negative remarks, the overall sentiment leans towards a positive experience with the majority of guests enjoying the supportive and cooperative nature of the staff at Alliance Palace Batumi.
Instances of excellent customer service, such as quick problem resolution and professional management, were commonly highlighted. Specific thank-you messages were directed to team members like Irakli, Zara and Beka for their outstanding assistance. This suggests that while there are areas for improvement, the hotel often leaves a favorable impression due to the efforts of its diligent staff members.
Wi-Fi
Alliance Palace Batumi offers a mixed experience when it comes to their Wi-Fi service. Many guests found the Wi-Fi to be excellent with great network connections, fast speeds and reliable service. Reviews mentioned the separate Wi-Fi for each room, which appears to be an attractive feature. There were instances where brief outages were resolved promptly and efficiently by the staff.
However, there were some contrasting opinions as well. A few guests experienced slow or poor Wi-Fi with some noting that the internet connection was unsuitable for remote work. In some instances, the internet in the room wasn't working for over a day, drawing some frustration from guests.
Overall, the Wi-Fi service at Alliance Palace Batumi is generally good and efficient, but there are occasional hiccups that guests should be aware of, especially if a stable internet connection is crucial for their stay.
5 Star
Alliance Palace Batumi has garnered mixed reviews from its guests, especially when it comes to its five-star rating and associated services. While some visitors described the property as luxurious and deserving of more than a perfect rating, others have questioned its five-star status, comparing it more to a four-star serviced apartment. The hotel's verdant appearance and excellent location, particularly for those with sea and promenade views, received praise. However, many guests were disappointed with the service, citing slow elevators, crowded reception and slow response times for housekeeping, often requiring repeated reminders.
Issues such as lack of parking and unpleasant odors from bathrooms and kitchen sinks were commonly mentioned, detracting from the overall experience. Several reviews noted that the initial rooms provided were not as advertised and daily cleaning services were inconsistent. Despite the courteous reception staff, the overall level of service was often seen as lacking.
In summary, while the apartments themselves and location were appreciated, the overall consensus indicates that Alliance Palace Batumi doesn’t fully meet the standards expected of a five-star hotel.
Luxury
Alliance Palace Batumi has received high praise for its luxurious and extravagant ambiance. Guests have highlighted its amazing sunset views and the modern, exquisite suites with fabulous balcony views as standout features. The hotel's location, cleanliness and affordability have also been appreciated, along with the high level of service provided by the professionally qualified, multilingual staff. The reception is excellent and guests rarely experience long waits for the elevator. Despite lacking a swimming pool, most reviews commend the luxury and modernity of the rooms and the hotel's beautiful, new design. However, there are mentions of the luxury suite not fully meeting expectations and the hotel being luxurious but somewhat poorly managed. Nevertheless, many guests highly recommend staying at Alliance Palace Batumi and even regarded it as the best part of their trip, emphasizing that everything is done with intelligence.
No, Alliance Palace Batumi doesn't have any pool.
No, a spa isn't available at Alliance Palace Batumi.
Yes, Alliance Palace Batumi welcomes dogs.
No, parking facilities aren't available at Alliance Palace Batumi.