Amari SPICE Penang

Bayan Lepas 5.33075100, 100.28157400 , 2, Persiaran Mahsuri (Show on Map)
8.9
Excellent


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Summary of reviewsAmari SPICE Penang receives notable acclaim for its strategic location in the Bayan Lepas area, providing convenience for business travelers, event attendees and those with airport connections. Guests appreciate the easy access to the SPICE Arena and convention center, local eateries, shops and various attractions. However, tourists aiming to explore the downtown George Town area or beaches might find the location less convenient, given the reliance on taxis or Grab rides for such trips.

The breakfast offerings at Amari SPICE Penang stand out with a varied and abundant selection catering to diverse tastes, including Western and Chinese-style dishes. The luxurious breakfast experience, complete with a spacious dining area, is often highlighted as one of the hotel's strengths, despite minor remarks on the need for more vegetarian options and occasional critiques on specific items like fruits and sausages.

Dinner experiences receive mixed reviews. While the buffet's wide and unique selection is praised, some guests note areas for improvement in food quality and service, particularly regarding the dryness of some dishes and absence of staff in certain sections of the buffet.

The rooms at Amari SPICE Penang are consistently noted for their comfort, spaciousness and modern amenities. Guests commend the cleanliness, new condition and luxurious feel of the facilities, alongside the inviting ambiance and beautiful views from higher floors. Occasional minor issues like musty smells do not seem to detract significantly from the overall positive feedback.

Cleanliness is an outstanding feature of Amari SPICE Penang with guests frequently applauding the immaculate upkeep of rooms, common areas and facilities, such as the gym, pool and spa. The hotel's dedication to maintaining a pristine environment greatly enhances its appeal.

Guest service also receives high praise, particularly for the friendly and efficient staff with special mentions for their professionalism and helpfulness. Though there are occasional remarks about check-in delays and some staff needing more training, the general sentiment is one of courteous and supportive service.

The WiFi connectivity at the hotel presents some challenges with guests reporting frequent issues of slow and unstable connections. Despite this, the hotel's commitment to improving guest experience remains evident.

The range of facilities at Amari SPICE Penang, including the gym, pool and spa, add valuable wellness and relaxation options for guests. The gym, in particular, is highly regarded for its modern and well-maintained Technogym equipment, while the pool area, despite some size critiques, is widely appreciated for its family-friendly setup and overall enjoyable atmosphere.

Parking at the hotel is convenient with ample, well-lit and secure underground parking options that guests find beneficial, even with minor concerns about quiet spots and occasional leaks.

Families find Amari SPICE Penang to be a favorable destination with spacious family rooms, kid-friendly swimming facilities and a welcoming atmosphere created by the friendly staff. Breakfast offerings add to the family-friendly experience, although there are some views on the buffet being overpriced.

Comfortable beds contribute significantly to the positive reviews with many guests highlighting the excellent sleep quality provided by clean and supportive bedding. However, there are some concerns about the softness of the beds and pillows, particularly from those preferring firmer options.

In conclusion, Amari SPICE Penang excels in creating a comfortable, modern and clean environment with excellent amenities and friendly service, making it a strong choice for travelers, despite areas that could use some fine-tuning.
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Categories
Luxury Hotel
Located near the SPICE Convention Centre, this modern hotel offers luxurious accommodation and facilities suitable for both business and leisure travelers seeking upscale amenities.

Hotel near Golf Courses
Situated just 1.6 km (7 minutes drive) from Penang Golf Club, this hotel offers excellent proximity for golfers and is included in Penang golf packages.

Hotel with Spa
Amari SPICE Penang features a spa where guests can indulge in massages and facial treatments. The hotel's spa facilities aim to provide a relaxing and rejuvenating experience for all guests.

Family Friendly Hotel
The hotel has spacious family rooms and offers swimming facilities that are fun for kids. The staff is friendly and accommodating, creating a welcoming atmosphere for families.

Hotel with Swimming Pool
Features a spacious outdoor pool with a patio and a tranquil garden setting. The pool area is well-equipped and provides a serene backdrop for relaxation, enhancing the overall stay experience.

  Outdoor Pool  


Business Hotel
This hotel is well-suited for business travelers, offering a range of meeting and conference facilities. Its modern amenities and strategic location near the SPICE Convention Centre make it ideal for large events.

Hotel with Parking
This hotel provides parking facilities, spacious family rooms, and a welcoming atmosphere, making it suitable for families with cars.

Accessible Hotel
Amari SPICE Penang offers a range of accessibility features including an accessible airport shuttle, elevator, and a stair-free path to the entrance. The hotel has tile flooring in public areas and rooms, which can be beneficial for mobility. Wheelchair accessibility is available in various areas including the business center, concierge desk, lounge, parking, path of travel, path to elevator, public washroom, registration desk, restaurant, and spa.

Hotel with Outdoor Pool
Amari SPICE Penang boasts two outdoor pools, including a 25-meter saltwater pool on the 5th floor set within a lush garden. The pool area features an Aqua Bar for refreshments and a dedicated children's pool, providing excellent options for both relaxation and family fun.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Gym

5-Star Hotel

Room Types
Deluxe King Room The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

Deluxe Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 2 beds.

Deluxe Hollywood Twin Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

Premier King Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Premier Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

Premier Hollywood Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 2 beds.

Executive King Room Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This suite is air-conditioned and has a flat-screen TV with cable channels, a minibar, a tea and coffee maker and executive lounge access.

Executive Twin Room Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The suite provides air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels.

Executive Hollywood Twin Room Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The suite features air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels.

Executive Deluxe King Room Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The suite offers air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels.

Executive Deluxe Hollywood Twin The spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 2 beds.

One-Bedroom Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite offers air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.9
Excellent
Location
The Amari SPICE Penang, situated in the Bayan Lepas area, garners much praise for its prime location from its guests. It is conveniently positioned near the airport, making it an ideal choice for travelers seeking proximity to flight connections. The hotel is notably close to the SPICE Arena and convention center, which is a major advantage for those attending events, conferences or concerts there. Guests highlight that it's within walking distance to these venues, adding to the overall convenience.

For those looking to explore local eating options, plenty of shops and eateries are accessible around the hotel, though some require a short walk. Additionally, it is near an aquatic center and various attractions. While the location is considerably new and clean, it is set away from the bustling city center and tourist hotspots of George Town, necessitating a taxi or Grab ride for those seeking to visit these areas.

Overall, the location works perfectly for visitors with business or events in Bayan Lepas and for those needing quick access to the airport. However, tourists focused on downtown Georgetown attractions or beach activities may find the distance less convenient. Despite being surrounded by major roads and some noise, the hotel maintains clean and new facilities, offering a comfortable stay for its guests.

Breakfast
Amari SPICE Penang's breakfast offerings have generally received high praise from guests. The breakfast is described as varied and abundant with a wide range of options catering to different tastes. Many guests highlighted the extensive selection at the buffet, noting the availability of both Western and Chinese-style dishes. The breakfast spread is consistently referred to as delicious with particular mentions of superb, luxurious and first-class preparations. Options range from made-to-order breakfast eggs to a selection of cheeses, ensuring there's something for everyone.

Several reviews emphasize the beautiful and spacious dining area, enhancing the overall breakfast experience. The readiness of beverages like coffee and Milo was also appreciated. However, there are some criticisms regarding the vegetarian options and a few guests felt the quality of certain items, such as fruits and sausages, could be improved. Despite these occasional shortcomings, the majority of reviews affirm that the breakfast at Amari SPICE Penang is a highlight, offering a satisfying and diverse start to the day.

Dinner
The dinner experience at Amari SPICE Penang has received mixed reviews from guests. While some diners appreciated the vast selection offered at the breakfast and dinner buffets, others highlighted significant areas for improvement. Many guests praised the variety and uniqueness of the food, noting that the offerings are different from those at other hotels. The Amaya Restaurant in particular received mentions for its diverse choices, both at the buffet and for a la carte options.

However, not all reviews were positive. Some guests found the food quality lacking with specific complaints about dry and tough dishes, such as roti canai and pancakes, as well as soggy bread and hash browns. The dryness of certain seafood items like lobsters and fried prawns was frequently pointed out and there were concerns about the absence of staff in certain sections of the buffet, such as the chicken station.

Despite these concerns, the recommendation to try the buffet due to its marvelous selection indicates there are redeeming qualities. The overall sentiment suggests that while the buffet offers a wide variety, there is room for improvement in terms of food quality and service to better meet guest expectations.

Rooms
Nestled in Penang, Amari SPICE boasts rooms that consistently receive high praise from guests. The rooms are highlighted for their comfort, spaciousness and modern amenities. Many guests noted the cleanliness and new condition of the facilities, which contribute to a luxurious and pleasant stay. The modern decor and beautiful views from the higher floors enhance the overall experience.

The beds and pillows are described as exceptionally comfortable, ensuring a good night's sleep. The room ambiance is inviting with cozy setups that often exceed expectations from photos. Several reviews pointed out the strong shower pressure and the well-equipped nature of the rooms, making them suitable for both business travelers and leisure guests.

Guests appreciated the attention to detail, such as the air conditioning and music being on upon arrival. The hotel staff also receive accolades for their kindness and efficient room service. Although a few minor issues were mentioned, such as occasional musty smells and heavy room doors, the overwhelmingly positive feedback underscores the hotel's commitment to creating a superb guest experience.

In summary, Amari SPICE Penang's rooms provide a blend of comfort, luxury and modernity, making it a strong choice for travelers seeking a high-quality stay.

Beds
Amari SPICE Penang boasts an array of comfortable beds that have garnered positive feedback from guests. Many reviews highlight the beds and pillows as being extremely comfortable and cozy, contributing significantly to a pleasant sleep experience. Guests describe the beds as clean, high quality and supportive with some appreciating plush mattresses and firm yet cozy bedding. The accommodations are frequently noted as spacious with a very inviting ambiance, adding to the overall comfort.

However, not all reviews were without critique. Several guests found the beds and pillows to be too soft with some mentioning that softer mattresses did not provide adequate support. This was particularly a concern for individuals preferring firmer bedding or those with back issues. The pillows also faced some criticism for not being sleep-friendly or supportive enough.

In conclusion, while there is some variance in personal preferences regarding bed firmness, the majority of guests praised the comfort and cleanliness of the bedding at Amari SPICE Penang, making it a generally favorable choice for a restful stay.

Cleanliness
The Amari SPICE Penang has received overwhelmingly positive feedback regarding its cleanliness and overall ambiance. Guests frequently mention that the hotel boasts new and well-maintained facilities, contributing to an impressive first impression. Rooms are consistently described as spacious, comfortable and exceptionally clean with many guests appreciating the modern design and cleanliness of the bathrooms as well. The common areas, including the lobby, are noted for their good ambiance and immaculate upkeep.

The hotel’s luxurious atmosphere is complemented by excellent facilities, such as the gym, pool and spa, which are all maintained to a high standard of cleanliness. The property’s clean, bright and new environment adds to its appeal, making it a top choice for travelers seeking comfort and hygiene.

Despite a few minor critiques about the corridor fragrance being too strong and occasional issues with bathroom floor stains, guests overwhelmingly praise the hotel for its cleanliness, including the rooms, toilets and public areas. The dedication to cleanliness is evident in aspects like clean face towels, well-arranged rooms and a dust-free environment.

Overall, Amari SPICE Penang delivers an outstanding stay experience, characterized by pristine conditions, thoughtful service and superb cleanliness. Its clean and welcoming environment, combined with new facilities and luxurious touches, makes it a highly recommended choice for travelers.

Staff
Amari SPICE Penang receives high praise for its welcoming and efficient staff. Guests frequently highlight the friendliness and attentiveness of the team, especially commending the front desk for their professionalism and helpfulness. Many reviews mention the exceptional service provided with specific accolades for staff like Ms. Fiqah in the Executive Lounge.

Despite some challenges, such as occasional delays in the check-in process and a few instances where staff seemed less familiar with their job roles or the menu, the overall impression remains positive. The restaurant staff, in particular, are noted for being friendly and accommodating, even though the breakfast menu could use more vegetarian options.

There are occasional mentions of staff not responding promptly or lacking consistent training, possibly due to high turnover rates. However, these issues do not seem to overshadow the general perception of the courteous and polite nature of the hotel staff.

Overall, guests appreciate the dependable and supportive service, contributing to the hotel's reputation as a comfortable and welcoming place to stay. The staff's willingness to go the extra mile is a recurring theme, making many visitors happy and satisfied with their experience.

Wi-Fi
The Amari SPICE Penang receives mixed reviews in terms of its WiFi connectivity. While the facilities are new and comfortable, guests have reported frequent issues with the WiFi, describing it as very slow and unstable, which affects services like TV channels that rely on internet connection. Despite these setbacks, the hotel's location is praised as good and the staff appear to be focused on improving the overall experience for guests. The large dining hall and other amenities contribute positively to a comfortable stay. Guests may face some inconvenience with menu availability and check-in issues, but these seem to be balanced out by the diligent efforts to enhance guest satisfaction.

Spa
Amari SPICE Penang boasts a variety of excellent facilities, including a gym, pool and spa, making it a comprehensive choice for travelers seeking wellness and relaxation. The spa treatment experience is particularly appreciated by guests with many noting the hotel's dedication to cleanliness and organization. Although the spa is not fully open to the public yet and some parts are still being renovated, the promise of modern facilities has generated positive anticipation. Additionally, the hotel is recognized for its very good Technogym and serves excellent breakfast options.

Gym
For travelers who prioritize fitness during their stays, the gym at Amari SPICE Penang comes highly recommended. Reviews compliment this modern fitness center for being very well-equipped, often highlighting its Technogym equipment. Guests repeatedly mention the gym's cleanliness and well-maintained condition. The gym is noted to have everything one might need with facilities that are not only modern but also comprehensive, catering to various workout preferences. Affiliated amenities, such as the pool, SPA and a lounge area, also receive positive feedback, reinforcing that the gym is an integral part of an overall excellent wellness experience at the hotel.

Pool
The pool at Amari SPICE Penang is consistently highlighted as one of the hotel's main attractions. It features a well-maintained 25-meter long swimming area, providing ample space for various activities. Guests appreciate the additional amenities like the kids pool and mini jacuzzi, making it a versatile spot for families and solo travelers alike. The pool facilities are well-regarded with many noting that towels are always available, ensuring convenience. The poolside view and the comfortable environment add to its appeal, making it a relaxing place to unwind. Although some reviews mention the pool being on the smaller side, the overall sentiment remains positive with guests frequently describing it as nice, fun and a highlight of their stay.

Experts and guests alike also find value in the adjacency of the clean gym, spa and bright lounge, offering a well-rounded leisure experience. Despite minor comments on size, the pool area generally receives favorable feedback for its welcoming and enjoyable atmosphere.

Parking
Nestled in a prime location, Amari SPICE Penang offers convenient parking solutions that enhance the overall guest experience. Many visitors appreciate the ample and spacious parking options, noting that it is both free and easy to access. The underground parking, in particular, is highlighted for being clean and well-lit, ensuring a secure environment for vehicles. While some guests mentioned minor issues like slightly quiet parking lots and occasional leaks in the basement, the overall sentiment is highly positive. Complimentary parking without any charges adds an extra layer of convenience, though it's worth noting that valet services are not available.

Family
Amari SPICE Penang has garnered rave reviews as a family-friendly destination perfect for a family trip. The spacious family rooms and top-class cleanliness make for a comfortable stay. Guests appreciate the hotel's abundant breakfast preparations, ideal for starting the day right. Kids particularly enjoy the swimming facilities, which serve as a fun activity during their stay. Friendly and accommodating staff contribute to a welcoming atmosphere, ensuring families feel at ease. Although there were some concerns about the overpriced buffet, the overall family-friendly environment and suitability for vacations make it a good place for a family stay.

5 Star
Amari SPICE Penang is a five-star hotel that delivers a blend of modern luxury and high-quality service. Reflecting its rating, the hotel features decor and amenities that exceed expectations and provide a pampering experience. Luxurious and clean rooms come fully serviced, ensuring comfort in every detail with high-quality fittings that enhance the opulent feel. Both the staff's friendliness and professionalism consistently stand out, contributing to the overall five-star atmosphere.

Guests frequently highlight the hotel's overall cleanliness, describing it as immaculate and of a very high standard. With every aspect designed to offer a luxurious experience, from the top-class food to the functional amenities, the hotel ensures its guests enjoy a true five-star stay. As a new hotel, it represents high-quality accommodation and promises to maintain its top-tier standards moving forward.

Business
Amari SPICE Penang is well-regarded by business travelers looking for accommodation tailored to their needs. Its strategic location near the airport significantly eases the logistics for those on business trips. The hotel offers a business-friendly environment featuring functional amenities and efficient supporting services, making it an ideal choice for attending functions and conducting meetings.

The hotel stands out for its professional-looking setup with functional working areas and adequate amenities designed specifically for business use. Guests have found the facilities clean and functional and appreciate the reliable connectivity and service essential for a smooth business experience. The presence of attentive meeting room staff further enhances the productive atmosphere.

Although there are minor drawbacks, such as the lack of Netflix or YouTube on the Smart TV, the hotel's focus on providing business-oriented services makes it a suitable and convenient choice for business travelers.

Accessible
Amari SPICE Penang receives favorable comments for its accessibility with guests repeatedly emphasizing that the hotel is very accessible. Its location is highlighted as particularly advantageous, adding convenience for those with disabilities. While there are mentions of accessible facilities and ease of mental navigation throughout the property, guests noted a couple of drawbacks such as the absence of shuttle bus transport and occasionally wet toilet floors. Parking availability is another positive aspect, contributing to the overall accessibility of the hotel. Despite minor issues, the hotel's clinical atmosphere and good location contribute towards making it a comfortable stay for guests with disabilities.

Outdoor Pool
The outdoor pool at Amari SPICE Penang receives favorable mentions from guests, who appreciate its inviting atmosphere and the range of amenities available. The pool area is described as nice and spacious with a patio that enhances the overall experience. Guests appreciate the gym and outdoor walking and exercise areas, which offer a comprehensive fitness environment. The surrounding gardens create a tranquil oasis, providing a serene backdrop for relaxation. Although some find the pool to be on the smaller side, it remains useful, particularly during the hot summer months. Families with children find it a fun spot to enjoy together. Additionally, guests note that all the facilities, including the technogym, are brand new and well-maintained, contributing to a pleasant stay.

Honeymoon
Amari SPICE Penang offers an array of amenities and services tailored specifically for honeymooners, making it an ideal destination for a romantic getaway. Guests have consistently praised their experiences, noting the lovely honeymoon settings and thoughtful touches that enhance their stays. Whether it's a honeymoon suite or special arrangements to celebrate an anniversary, the hotel excels in creating a memorable and intimate atmosphere. Surprise elements for occasions like honeymoons or birthdays are highly appreciated and contribute to the overall perfect experience. Such considerations make it a great choice for couples looking to start their new journey together in a romantic and special setting.

Luxury
Amari SPICE Penang offers a luxurious stay reminiscent of a premium experience but at an affordable price. This brand-new property exudes a sense of luxury, from its pristine appearance to its tastefully furnished and fully-furnished rooms, ensuring a luxurious experience. The decor and amenities align with what one would expect from a 5-star hotel, providing a high-quality facility that screams luxury. Guests can enjoy modern and luxurious facilities with the overall ambiance giving an aura of luxury. The luxurious breakfasts further complement the luxurious feeling throughout the stay, making it a perfect choice for those seeking a top-notch experience without breaking the bank.


Yes, Amari SPICE Penang has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Amari SPICE Penang.

No, Amari SPICE Penang doesn't allow dogs.

Yes, parking facilities are available at Amari SPICE Penang.

Yes, Amari SPICE Penang has a gym.

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