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Summary of reviewsThe Best Western Plus Newark/Christiana Inn enjoys positive acclaim for its convenient location, nestled just off the highway and providing easy access to a range of dining options and shopping venues. Its proximity to major roads allows for effortless travel to nearby destinations, while its peaceful and rural surroundings offer a quiet retreat. The hotel is noted for being pet-friendly, sufficiently clean, and comfortable, making it an appealing choice for both brief stopovers and extended stays.
Guests often praise the breakfast experience, which features a delicious and complete buffet with a variety of options, from eggs and pastries to yogurt and coffee. The friendly and attentive breakfast staff enhance the dining atmosphere, contributing to a satisfying start to the day.
Room reviews are mixed but generally highlight positives such as spacious, clean accommodations with comfortable beds. Guests commend the hotel staff, described as friendly and professional, for their welcoming demeanor and excellent service. However, some guests note areas needing improvement, such as outdated decor and occasional maintenance issues.
Cleanliness receives varied feedback, with many guests appreciating the tidy rooms, well-kept grounds, and inviting lobby. Staff are recognized for their efforts to maintain a clean environment, though some concerns regarding dated features and minor cleanliness issues are mentioned.
The hotel staff are consistently commended for their friendliness and hospitality, with guests frequently noting their attentiveness and commitment to satisfaction. The efficient service, particularly at the front desk, enhances the overall guest experience.
The indoor pool is a highlight for many, especially families, with its heated design and pleasant atmosphere. Some critiques point to occasional maintenance needs, but the pool remains a favorite facility. The hotel’s dog-friendly policies are highly regarded, offering spacious areas for pets and convenient amenities for travelers with dogs.
Overall, the Best Western Plus Newark/Christiana Inn provides a comfortable and hospitable stay, with notable strengths in location, breakfast service, and accommodating staff, along with room for improvement in certain areas. Show more
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Categories
Dog Friendly Hotel
Many Best Western hotels offer pet-friendly rooms and amenities, such as welcome packages with treats, toys and waste bags. Some properties offer dedicated places to walk your dog and will provide recommendations on pet-friendly parks, stores and restaurants.
Hotel with Swimming Pool
Best Western Plus Newark/Christiana Inn features a pool. This hotel provides a comfortable environment for swimming and relaxation.
Heated Pool Indoor Pool
3-Star Hotel
This inn offers comfortable accommodations and a range of amenities, including a complimentary breakfast, fitness center, and outdoor pool, providing a pleasant and convenient stay for travelers.
Hotel with Indoor Pool
Guests can enjoy a heated indoor pool and a hot tub at this hotel. It provides a comfortable environment for swimming and unwinding.
Hotel with Heated Pool
Located in Newark, this hotel offers a heated pool for guests to enjoy. The heated pool provides a comfortable swimming experience.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
King Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room has a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 2 beds.
King Suite with Sofa Bed - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite has a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 1 bed.
Queen Room with Two Queen Beds and Walk-In Shower - Disability AccessProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. This quadruple room features a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 2 beds.
One-Bedroom King Suite with Sofa Bed - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This suite features a tea and coffee maker, a wardrobe and a flat-screen TV.
Guest Reviews
6.7
Rated
Location
Nestled just off the highway, the Best Western Plus Newark/Christiana Inn boasts a highly convenient and accessible location. Guests appreciate its easy access to a variety of dining options and shopping venues, as well as its proximity to major roads, which facilitates travel to nearby destinations like Norfolk and OBX. The hotel's surroundings are both peaceful and rural, offering a quiet retreat while still placing visitors close to the hustle and bustle when needed. It's pet-friendly and well-regarded for cleanliness and comfort, with ample parking available around the facility. Whether for a brief stopover or an extended stay, this location is deemed both ideal and advantageous for travelers looking to explore the area or simply enjoy local attractions and eateries.
Breakfast
The breakfast experience at the Best Western Plus Newark/Christiana Inn generally receives positive remarks from guests. Many have praised the excellent variety and quality of the breakfast options, noting the buffet's offerings, including eggs, cereals, pastries, bacon, sausage, yogurt, and more. Guests appreciated the delicious and complete breakfast, describing it as classic and yummy. The friendly and helpful breakfast staff contribute notably to the positive experience, ensuring that guests feel welcomed and attended to.
While some reviews mention occasional issues with equipment and certain items not being hot, these are exceptions in an overall favorable impression. During the pandemic, the hotel adjusted its breakfast service with pre-packaged items, maintaining a good assortment of foods and accommodating health guidelines. The inclusion of a complimentary hot breakfast featuring items like bagels and coffee adds to the hotel's appeal. Overall, the breakfast at this hotel is characterized by a satisfying variety and a supportive dining atmosphere.
Rooms
At the Best Western Plus Newark/Christiana Inn, the guest experience varies when it comes to the rooms, but many reviews highlight positive aspects that make for a satisfying stay. Guests have often noted that the rooms are spacious and clean, with comfortable beds ensuring a pleasant rest. Numerous visitors appreciated the well-maintained and roomy accommodations, which offer a quiet and comfortable atmosphere. The staff, described as friendly and professional, contribute to a positive experience, ensuring guests feel welcome and well-cared for during their visit.
While some guests praised the cleanliness and the modern touches in their rooms, others remarked on areas needing improvement, such as outdated decor and occasional maintenance issues. The first floor is noted for being quieter, and some rooms offer easy access for guests traveling with pets. Breakfast offerings have been described as decent, adding to the overall convenience of the stay. Yet, a few reviews mentioned issues like strange smells, problems with room keys, and the readiness of rooms at check-in time that detracted from their experience.
In summary, the rooms at the Best Western Plus Newark/Christiana Inn receive mixed reviews, with many guests enjoying the spacious, clean, and comfortable environment provided, paired with exceptional service from the hotel staff. For those willing to overlook some inconsistencies, it offers a pleasant and comfortable getaway with the added benefit of proximity to local shops and restaurants.
Beds
The beds at Best Western Plus Newark/Christiana Inn receive mixed reviews, but lean towards the positive side. Many guests praise the comfort of the beds, highlighting them as a standout feature of their stay. Cleanliness of the rooms, including fresh sheets, adds to the overall pleasant experience. The presence of four pillows per bed is noted as a nice touch, enhancing the comfort for many. Despite generally positive feedback on comfort, a few guests found the beds lacking support, with some experiencing discomfort and attributing sleepless nights to the quality of the beds and pillows. Overall, while a majority find the beds comfortable, there is room for improvement in ensuring consistent quality.
Cleanliness
The Best Western Plus Newark/Christiana Inn offers a mixed experience in terms of cleanliness, with a variety of opinions from guests. Positively, many guests found the hotel clean and comfortable, with specific praise for clean rooms, well-kept grounds, and a tidy lobby area. The staff generally received commendations for their friendliness and helpfulness, notably resolving issues promptly, like the air conditioning malfunction. Guests appreciated the welcoming atmosphere upon arrival despite ongoing construction, and described the waiting area as modern and inviting amidst renovations.
However, the hotel has faced some critical remarks about its dated appearance and upkeep concerns. Some guests pointed out issues like stained carpets, mold on bathroom ceilings, and brown stains on towels. While the sheets and towels were clean, certain areas such as the bathroom floors and the lobby were noted for being less sanitary. Guests also commented on occasional lapses in staff engagement and communication regarding the hotel's rules, which some found unsettling.
Overall, while the hotel is praised for maintaining a decent level of cleanliness and providing attentive service, there are recurring complaints regarding certain outdated features and cleanliness lapses that could benefit from attention.
Staff
The staff at the Best Western Plus Newark/Christiana Inn is consistently recognized for their friendliness and hospitality, making guests feel welcomed and comfortable during their stay. Visitors frequently commend the attentive and helpful nature of the employees, with particular mentions of Tiffany at the front desk and Susan, who prepares breakfast, for their exceptional service and pleasant demeanor. Multiple reviews highlight the staff's ability to resolve issues promptly and effectively, displaying a commitment to guest satisfaction and professionalism that is deeply appreciated. The front desk staff receives praise for their accommodating and courteous service, contributing positively to both the check-in and check-out experiences. Although there are occasional remarks of less favorable encounters, the overwhelming sentiment remains positive, with the majority of guests describing the staff as efficient, polite, and even familial in their interactions. Overall, the attentive and caring staff significantly enhance the guest experience at the hotel.
Pool
The Best Western Plus Newark/Christiana Inn offers a delightful indoor pool experience that garners mixed reviews from its guests. A highlight for visitors is the heated pool, appreciated for its warmth and suitability for families seeking a fun place to gather and enjoy quality time together. The inviting pool design and aesthetically pleasing surroundings create a pleasant atmosphere, complemented by a nice hot tub which is often praised for being an enjoyable addition to the facilities.
However, some guests have noted areas for improvement, such as the occasional malfunctioning of the Jacuzzi and instances where the pool water was cold or cloudy. Some remarks also mention the need for occasional TLC and more thorough cleaning. Despite these critiques, many find the pool to be the best part of their stay, and the reservation system, though initially off-putting to some, ensures that the pool area remains uncrowded and relaxing. Overall, the pool facility is a commendable aspect of the hotel, especially for families, and offers a delightful break from the everyday routine.
Dog Friendly
The Best Western Plus Newark/Christiana Inn is well-regarded for its accommodating pet-friendly policies, making it a desirable choice for guests traveling with dogs. The hotel warmly welcomes pets and even toddlers, providing a dedicated room for guests with pets, resulting in a highly satisfying experience for many visitors. A notable feature of the property is the spacious area located behind the hotel, perfect for playing and strolling with dogs in a grassy setting. In addition to its pet-friendly amenities, the hotel offers convenient parking, clean hallways and rooms, and friendly service, contributing to an overall pleasant stay.
Yes, Best Western Plus Newark/Christiana Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Plus Newark/Christiana Inn.
Yes, Best Western Plus Newark/Christiana Inn welcomes dogs.
No, parking facilities aren't available at Best Western Plus Newark/Christiana Inn.
Yes, Best Western Plus Newark/Christiana Inn has a gym.