The Kenilworth Hotel in Kolkata is a great choice for travelers seeking a convenient location, as it is situated within walking distance to many tourist attractions, shopping malls, business centers, foreign consulates and popular food joints. The breakfast options have received glowing reviews from guests with ample choices and a generous and varied spread. The hotel boasts a variety of dining options with mixed experiences from guests, but the live band playing local songs during the evening adds to the ambiance of the restaurant. The rooms are comfortable and well-stocked with complimentary amenities, although some guests found them to be a bit small or cramped. The hotel has been appreciated by guests for its cleanliness and the staff is definitely one of the highlights with many guests praising their efficiency, friendliness and helpfulness. The beds have received mixed reviews with some guests finding them very comfortable and others finding the bed size too small for their liking. The Kenilworth Hotel in Kolkata is a top choice for business travelers looking to optimize their time in the city with convenient facilities and excellent food and beverage options available on site. Overall, guests found the Kenilworth Hotel to be a wonderful asset to their stay.
The Rajbari Bawali is a luxurious and charming heritage property located in the middle of the Bengal countryside, just an hour's drive from Kolkata. The hotel's location is peaceful and secluded with a beautiful pond in front of the main entrance adding to its charm. The breakfast is exceptional with an amazing spread of ethnic and foreign dishes, while the dinner offers a varied dining experience with traditional Bengali food, Chinese and North Indian cuisine. The rooms are spacious and well-maintained with antique furnishings that exude old Bengal zamindari charm. The staff is friendly, approachable and eager to go above and beyond to make guests' stay enjoyable. The hotel prides itself on its cleanliness, ensuring that guests feel comfortable and safe during their stay. Although the WiFi can be poor, guests found their stay at The Rajbari Bawali to be exceptional and highly recommend it for its haveli ambience, excellent service and well-maintained facilities.
Howard Johnson by Wyndham near Kolkata Airport receives significant praise for its strategic location. The hotel's proximity to the airport makes it an ideal choice for overnight and transit travelers. Guests appreciate the quick and easy access to the airport and nearby amenities like City Centre 2 mall and Spencer's Hyper Store. Though initially hard to find due to its placement away from the main road, the locality is described as nice, quiet and enhancing the overall stay experience.
Breakfast at the hotel garners mixed reactions. While many guests enjoy the delicious and wide-ranging breakfast spread, featuring quality fresh juice and a convenient start time of 7 am, others feel the variety is lacking, some items are stale and the overall quality does not meet expectations. Despite this, the hotel's food, cleanliness and efficient staff receive positive remarks with guests particularly appreciating the room service.
Rooms at the Howard Johnson by Wyndham are generally clean and comfortable, offering a peaceful atmosphere suitable for short stays. However, many guests find the rooms very small, often describing them as suffocating and congested. Some report issues with unpleasant smells, cleanliness and minor maintenance problems, suggesting that the hotel is more suited for brief stays rather than longer durations requiring more space and meticulous upkeep.
Cleanliness is another area with mixed feedback. Many guests commend the clean and tidy rooms and the promptness of the staff. However, several issues are raised, including partially clean bathrooms, smelly towels and poor maintenance practices. Instances like unsealed complimentary items and stained toilets indicate a need for more rigorous cleaning protocols to ensure consistent hygiene standards.
The hotel's staff receives predominantly positive feedback for their excellent service, friendliness and courteous behavior. Guests frequently highlight the attentiveness and supportive nature of the restaurant and front desk staff, contributing to a warm and welcoming experience. However, a few guests report rude behavior, slow service and an occasional lack of attention to customer needs, suggesting room for improvement in staff responsiveness and attentiveness.
Overall, Howard Johnson by Wyndham near Kolkata Airport offers a convenient and comfortable stay, particularly for short-term guests needing airport access. While the hotel excels in location, staff friendliness and general comfort, some areas like room size, breakfast quality and consistent cleanliness require attention to improve the overall guest experience.