Belem-1.44582000,
-48.48377600,
Travessa Dom Romualdo De Seixas, 1560(Show on Map)
8.0
Very Good
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Summary of reviewsMercure Belem Boulevard is highly praised for its central and convenient location, making it an ideal choice for travelers eager to explore Belém. The hotel's proximity to major tourist attractions and landmarks like Doca significantly enhances the visitor experience. Guests commonly highlight the friendly staff, clean environment, modern interiors and an overall welcoming atmosphere. The diverse breakfast offerings with regional specialities like customized tapiocas and omelets, are frequently noted as a highlight of the stay, despite occasional remarks about limited fruit options and some organizational issues.
Rooms are generally spacious, clean and comfortable with many appreciating the excellent sound insulation and well-equipped facilities. Comfortable beds and pillows contribute to a restful stay, further enhanced by beautiful city views from several rooms. While there are minor complaints regarding non-functioning amenities and cleanliness issues in specific instances, the positive comments largely outweigh these concerns.
Cleanliness is another strong point with many reviews commending the well-maintained spaces and attention to detail. Although there are isolated reports of cleanliness issues like mold or dust, the general consensus is that the hotel maintains high standards in this regard. The service provided by the staff is consistently described as friendly, attentive and efficient with specific employees like Orlando receiving special mentions for their dedication.
The hotel's free Wi-Fi has mixed reviews; while some guests find it reliable, others experience issues with connectivity and signal strength. The pool, located on the 30th floor, offers stunning city views and ample sun exposure, although it is noted to be small and occasionally in need of better maintenance or cleaning.
Comfortable beds are frequently highlighted, adding to the positive review summaries. Despite a few guests needing to request additional items like face towels and some finding the mattresses too soft for those with back issues, the general reception is favorable.
However, when judged against four-star standards, some guests feel that Mercure Belem Boulevard falls short. Complaints include high parking fees, lack of English-speaking staff and room quality not meeting expectations associated with the Mercure brand. Despite these criticisms, the majority of guests leave with a positive impression, appreciating the combination of excellent location, comfortable accommodations, hospitable service and standout breakfast. Show more
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Categories
Hotel for Honeymoon
The Mercure Belem Boulevard provides a comfortable stay with modern amenities in Belém. Its location near the boulevard offers opportunities for romantic walks and enjoying the city's nightlife.
Hotel with Spa
This hotel offers a spa, swimming pool, gym, and sauna, making it a great choice for relaxation and wellness. Its central location and good breakfast options are also appreciated by guests.
Family Friendly Hotel
This hotel offers spacious rooms for families, A/C, and free Wi-Fi. The Varanda Restô Café serves local and international cuisine. Guests can relax by the pool or work out at the hotel gym. It also has an arcade/game room.
Hotel near Nightlife Spots
Located on Travessa Dom Romualdo de Seixas, this hotel is near Iron Pub and offers easy access to nightlife options. The hotel itself provides comfortable accommodations and amenities.
Hotel with Swimming Pool
The pool is located on the 30th floor, offering a stunning view of the city. It receives sun exposure all day. Although not very large, it is deemed sufficient for a satisfying swim.
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
Located in Belém, this hotel offers parking and is well-regarded by guests. It offers comfortable accommodations and good service.
Hotel with Gym
The hotel description specifically mentions that guests can work out at the hotel gym, making it a reliable option for fitness enthusiasts.
4-Star Hotel
This hotel is well-regarded for its amenities, including an indoor pool, sauna, and fitness center. It is situated in a prime location near the Boulevard Shopping Centre, making it convenient for guests. The hotel also offers a restaurant, bar, and 24-hour room service.
Hotel with Outdoor Pool
Mercure Belem Boulevard features an outdoor swimming pool, a sun terrace, sauna, and a modern gym. The hotel also offers a game room and a bar.
Romantic Hotel
Skyscraper Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Standard Queen ApartmentFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, executive lounge access, a wardrobe as well as city views. The unit has 1 bed.
Superior Queen Room with Sofa BedOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, executive lounge access, a seating area as well as city views. The unit has 2 beds.
Superior Queen Suite with Sofa BedThe spacious triple room offers a seating area, a safe deposit box, as well as a private bathroom boasting a bath or a shower. The triple room features parquet floors and chocolate. The unit has 2 beds.
Standard Twin RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, executive lounge access, a wardrobe as well as city views. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Mercure Belem Boulevard offers an enviable location for those looking to get the most out of their visit to Belém. Guests repeatedly praise its central and very well-placed setting, highlighting the hotel's easy access to the city's main tourist attractions and notable spots like Doca. The proximity to key sights makes it a perfect choice for explorers. Reviewers often compliment both the friendly staff and excellent accommodations, enhancing the overall experience. Many also appreciate the hotel's cleanliness, up-to-date interiors and the diverse breakfast selections. Additionally, the hotel’s facilities, including a pool with a great view, add to its appeal. The combination of excellent location, comfort and hospitable service make Mercure Belem Boulevard a solid choice for visitors.
Breakfast
Mercure Belem Boulevard consistently delivers a satisfying breakfast experience, as highlighted by many guests. The buffet offers a diverse range of options with several praising the variety and abundance of items available. The inclusion of regional varieties adds a local touch that many guests appreciate. Some reviews specifically mentioned the ability to order customized tapiocas and omelets, which enhances the overall breakfast experience.
The breakfast is frequently described as delicious, excellent and even exceptional, contributing significantly to the enjoyment of the stay. Although some guests found the breakfast to be simpler, it generally meets expectations and is deemed good by many. There are, however, a few criticisms. Some guests felt that the fruit selection was limited and that certain dishes were not served hot enough. Additionally, there were occasional comments about disorganization and delays in setting up the breakfast or serving it in rooms.
Overall, despite a few areas for improvement, the breakfast at Mercure Belem Boulevard is a standout feature, often being noted as the highlight of the stay for many guests.
Rooms
Mercure Belem Boulevard offers a variety of room experiences with the majority of reviews highlighting positive aspects. Guests often mention the spaciousness, cleanliness and comfort of the rooms with many appreciating the excellent sound insulation and well-equipped facilities. The beds and pillows receive frequent praise for their comfort, contributing to a restful stay. Additionally, several rooms provide beautiful views of the bustling city below, enhancing the overall experience.
However, there are some areas for improvement. A few guests noted issues such as non-functioning televisions, strange smells and inadequate cleaning services. Some rooms were perceived as smaller and not up to the expectations of a 4-star hotel. Despite these occasional drawbacks, most guests find the rooms to be a pleasant retreat, especially highlighting the large, comfortable rooms and well-maintained cleanliness. The exceptional breakfast and good location of the hotel also add to the overall positive impression.
Beds
Mercure Belem Boulevard is noted for its comfortable beds, which many guests find to be very soft and inviting. The mattresses and pillows receive particular praise for their comfort, contributing to a pleasant sleeping experience. The rooms are a good size, enhancing the overall comfort of the stay. However, some reviews mention issues such as the occasional need to request face towel replacements and instances where the provided beds were smaller than reserved. While most guests found the beds extremely comfortable, there were occasional complaints about the softness of the mattresses being unsuitable for those with back problems. The bedding itself is generally considered comfortable and contributes positively to the overall guest experience.
Cleanliness
The Mercure Belem Boulevard generally receives positive remarks for its cleanliness. Guests frequently note the clean rooms, very clean spaces and well-maintained organization. The spaciousness and cleanliness of the rooms are often highlighted, contributing to guests' comfort. Reviews also mention the combination of good breakfast and cleanliness, along with comfortable beds and new furniture, which create a welcoming environment.
However, some guests have reported specific issues that detract from the overall experience, including mold spots on the ceiling, water infiltration signs, unclean bathrooms and instances of cockroaches and dust. The bathroom cleanliness, especially, seems inconsistent, as several reviews point out. Additionally, minor maintenance issues like torn curtains and sound insulation problems with the windows have been noted.
Despite these isolated concerns, the service receives praise for great cleanliness practices and well-maintained sanitation, reflecting generally satisfactory cleanliness throughout the hotel.
Staff
Mercure Belem Boulevard boasts an outstanding team, frequently highlighted by guests for their friendliness and helpfulness. Visitors consistently praise the staff for their courteous and attentive nature, noting that interactions with both the attendants and maids were pleasant. Especially noteworthy is Orlando, who has charmed many with his dedication to excellent service.
The reception service stands out for its efficiency and professionalism, making guests feel exceptionally welcome from the moment they arrive. Despite a minor inconvenience with the restaurant's billing system not being integrated with the hotel account, the overall service experience remains impressive.
Even in the face of a few isolated complaints about staff preparedness, the majority of guests leave with a positive impression of the well-mannered and polite team. The exceptional service and staff going above and beyond have left visitors eager to return and highly recommending the hotel to others.
Wi-Fi
Guests at the Mercure Belem Boulevard have expressed mixed experiences regarding the hotel's Wi-Fi. While some have experienced great or excellent connectivity, many others reported issues with instability. Several reviews mentioned that the internet tends to fluctuate, causing disruptions throughout their stay. Some guests noted that the signal can be weak with others advising that the best reception might be found closer to the room door. Despite these concerns, there are a few satisfied comments, suggesting that the quality of the Wi-Fi may vary depending on the room or other factors. Overall, it seems that the internet service could benefit from improvements to ensure a more consistent and reliable connection for all guests.
Pool
The pool at Mercure Belem Boulevard is located on the 30th floor, offering a stunning view of the city that many guests appreciate. It is described as having sun exposure all day, which enhances the experience for sunbathers. Although the pool itself is not very large and the pool area can feel somewhat insufficient for the number of guests, it is generally deemed sufficient for a satisfying swim. Amenities include a conveniently situated bathroom close to the pool area. However, some guests have noted issues with cleanliness on occasion and there have been instances when the pool was not in operation due to renovations. Overall, the combination of a nice pool area and the panoramic city view from the top floor contributes positively to guests' experiences.
4 Star
Mercure Belem Boulevard has garnered a mixture of feedback from guests with several pointing out that the facilities and services fall short of the expected standards for a four-star hotel. Multiple reviewers noted that the accommodations did not live up to the brand's reputation, expressing disappointment over the quality of the rooms and service. The hotel was also criticized for having a high daily rate for parking and for not having staff who could communicate in English, which can be challenging for international guests. These reviews suggest that while the name Mercure typically assures a certain level of quality, the Belem Boulevard location may need to make significant improvements to meet these expectations.
Yes, Mercure Belem Boulevard has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Mercure Belem Boulevard.
No, Mercure Belem Boulevard doesn't allow dogs.
Yes, parking facilities are available at Mercure Belem Boulevard.