Novo Hotel Barro Preto

Belo Horizonte -19.91919800, -43.94868800 , Rua Dos Tupis, 1244 - Barro Preto, Belo Horizonte - Mg, 30190-062 Belo Horizonte (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNovo Hotel Barro Preto stands out for its highly strategic location, which is close to the city center and key points of interest such as the bus station, Mercadão and shopping centers. This makes it exceptionally convenient for visitors aiming to explore the central parts of Belo Horizonte. The location's ease of access and affordability make it an attractive option for short stays, although there are occasional concerns about safety and noise at night.

The hotel's staff receive abundant praise for their friendliness and attentiveness with special mentions for employees like Eva, Jucicleide and Eliana who go above and beyond to ensure a pleasant stay. Guests appreciate the quick check-ins, assistance with luggage storage and overall hospitable atmosphere created by the team.

Breakfast at the hotel receives a mixed reception. Some guests find the offerings simple but tasty, appreciating the availability of items like cake, juice, cheese bread and fresh fruit. However, others point out that the breakfast options are limited and often not replenished promptly, resulting in a less satisfactory experience for some. The addition of more varied breakfast items and better management could enhance the morning dining experience.

Rooms at Novo Hotel Barro Preto are a mixed bag. Positive feedback highlights the comfortable beds, air conditioning and spacious accommodations. Yet, issues with cleanliness, musty smells and poor ventilation significantly detract from the overall experience for many guests. Maintenance issues such as non-functioning air conditioning units, faulty TVs and signs of wear and tear further compound these concerns.

Cleanliness across the hotel is another area of inconsistency. While some guests find the environment clean and well-serviced, others report issues such as mold, dust, unclean bathrooms and worn-out bed linens. This discrepancy indicates a need for more stringent and consistent housekeeping practices to ensure a uniformly pleasant stay.

The free Wi-Fi service also garners mixed reviews. While some guests have no issues with connectivity, others experience significant problems, particularly with the Wi-Fi not working in rooms or having a terribly weak signal. Ensuring reliable and consistent internet access could significantly improve guest satisfaction.

Finally, the beds, while often described as comfortable and large, have areas that need improvement. Problems such as worn-out mattresses, uncomfortable pillows and issues with bed linen cleanliness detract from the comfort.

In summary, Novo Hotel Barro Preto has a lot to offer due to its excellent location, friendly staff and affordability. However, to enhance guest satisfaction, improvements in breakfast variety, room maintenance, cleanliness and Wi-Fi service are crucial. Addressing these areas would make the hotel a more consistently appealing choice for visitors to Belo Horizonte.
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Family Friendly Hotel

Small Hotel

Room Types
Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Guest Reviews
Location
Novo Hotel Barro Preto boasts a very good location, close to the city center and several key points of interest, making it easily accessible to commerce and transportation. It's conveniently situated near the bus station, Mercadão and shopping centers, which appeals to visitors looking to explore the central parts of Belo Horizonte. Despite some concerns over safety at night and occasional noise, many guests appreciate its value for money and the convenience it offers for short stays.

The highlight of the hotel is indeed its excellent location, often mentioned alongside the friendliness and attentiveness of the staff. The hotel delivers good service with employees like Eva and Jucicleide receiving special mentions for their courtesy and assistance. The breakfast also earns positive remarks, contributing to an overall satisfying experience for travelers.

However, potential guests should be aware that while the central location provides ease of access and cost benefits, it comes with some drawbacks, including concerns over safety and nighttime conditions. Nonetheless, the hotel's reasonable pricing and overall service make it a solid choice for those needing a central base in Belo Horizonte.

Breakfast
Novo Hotel Barro Preto receives mixed reviews when it comes to breakfast offerings. On a positive note, some guests found the breakfast to be good, simple but tasty and appreciated the availability of cake, juice, cheese bread, regular bread, coffee, milk, bananas and papayas. Furthermore, the hotel staff are often described as friendly and pleasant, adding to the dining experience.

However, many guests highlight significant room for improvement. Numerous reviews point out that breakfast options are very limited, often just bread with butter or margarine, coffee and occasionally cake. Essential items like cheese, ham, scrambled eggs and fruits are often missing and the breakfast items are rarely replenished in a timely manner. Some guests expressed dissatisfaction with the quality of coffee, describing it as weak and below expectations.

Additionally, the organization and service during breakfast seemed to falter with reports of items running out and not being replaced and breakfast service ending too early for some. A few reviewers also mentioned cleanliness issues, describing the offerings as unappealing at times.

Overall, while some appreciated the basic breakfast for its simplicity and taste, the prevalent opinion suggests that the hotel could benefit greatly from a more varied and better-managed breakfast service.

Rooms
Novo Hotel Barro Preto offers a mix of room experiences with some guests noting comfortable beds and clean, well-maintained accommodations. Air conditioning is highlighted as a positive aspect and service from the staff is generally appreciated.

However, a significant number of reviews mention the lack of windows and natural ventilation, which leads to issues with musty smells and an overall dark atmosphere. Cleanliness is inconsistent with reports of dirty rooms, bathrooms and persistent smells of cigarettes and mold. Maintenance appears to be a concern with multiple guests pointing out problems such as non-functioning air conditioning, faulty TVs and leaks.

The size of the rooms varies with some guests finding them spacious and others considering them too small. The lack of amenities like minibars and trash cans has been noted, along with issues related to noise from reception and poor sound insulation.

Overall, while there are aspects of the rooms that some guests have found satisfactory, the recurring issues with cleanliness, ventilation and maintenance significantly impact the overall experience for many.

Beds
Novo Hotel Barro Preto has received mixed reviews about its beds, although many guests have had positive experiences regarding their comfort. Numerous guests described the beds as comfortable with some highlighting their large size. Cleanliness of the bed linen was also noted positively by some.

However, there are several areas for improvement. A recurring issue mentioned by guests involved worn-out or faulty mattresses with some reporting holes or that the mattress sagged in the middle of the night. Additionally, pillows were often described as uncomfortable or weak. Incidents of a musty smell in bed linen and blankets were noted, as well as isolated instances of dirty linens and finding long hair strands in the beds.

Overall, while the comfort level of the beds generally received praise, there are significant concerns regarding the condition of the mattresses and the cleanliness of the bedding that need addressing to ensure a consistently pleasant stay for future guests.

Cleanliness
Novo Hotel Barro Preto receives mixed feedback regarding its cleanliness. Many guests appreciated the cleanliness, describing the hotel as very clean with good service and safe surroundings. However, a significant number of reviews highlight issues with the overall hygiene of the hotel. Common complaints included dirty rooms with mold, dust and spider infestations. Some guests found the bathrooms particularly problematic, indicating unclean conditions, presence of hair and even remnants like cigarette butts.

Several reviews mentioned that while the bed sheets were clean, they were worn out and the blanket sometimes smelled musty. The hotel's cleaning quality appeared inconsistent with some rooms not being cleaned daily and others having residual cleaning issues like soap stuck on walls or a dirty shower stall. In certain instances, guests reported an unbearable moldy smell when air conditioning or bathroom exhaust fans were turned on.

In summary, although some guests found Novo Hotel Barro Preto to be clean and well-serviced, there are substantial concerns about the consistency of cleanliness that the management might need to address.

Staff
Novo Hotel Barro Preto has received varied feedback regarding its staff with a significant amount of praise directed toward their attentiveness and courteous service. Guests frequently commend employees such as Eva, Jucicleide and Eliana for their excellent service, politeness and helpfulness. Many remark on the team's overall friendliness and the hospitality extended by the staff, highlighting their positive experiences with the front desk and reception, where quick check-ins and support with luggage storage are often mentioned.

However, the reviews indicate inconsistencies in customer service. While many guests describe the staff as nice, polite and accommodating, others have encountered issues such as unprofessional behavior, rudeness and a lack of responsiveness. Some guests report negative experiences, including being woken up by a receptionist knocking on the door and instances of an employee smoking inside the hotel.

Overall, while the staff at Novo Hotel Barro Preto generally provide a supportive and pleasant service experience, there are occasional lapses in professionalism that suggest room for improvement.

Wi-Fi
Guests have had mixed experiences with the Wi-Fi at Novo Hotel Barro Preto. While some found that the Wi-Fi works well, others encountered several issues. A recurring concern is the Wi-Fi not functioning in rooms with some guests indicating that the internet didn't connect at all or had a terrible signal. Additionally, there have been mentions of the internet password not being provided, complicating access to the service. Despite these challenges, there are a few positive comments about the Wi-Fi performance in the hotel. However, the overall feedback suggests that improvements are needed in the Wi-Fi services to provide a more consistent experience for all guests.


No, Novo Hotel Barro Preto doesn't have any pool.

No, a spa isn't available at Novo Hotel Barro Preto.

No, Novo Hotel Barro Preto doesn't allow dogs.

No, parking facilities aren't available at Novo Hotel Barro Preto.

No, Novo Hotel Barro Preto doesn't have a gym.

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