Complexe El Bassatine
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Summary of reviewsComplexe El Bassatine stands out for its excellent location, which is appreciated by travelers for its accessibility and proximity to key spots in the city. Guests enjoy the stunning and quiet surroundings, complemented by the hotel's clean and safe setting. Motorcycle travelers particularly value the secure parking available. The proximity to local shops further enhances the convenience and appeal of staying at this hotel. The staff receives consistent praise for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere and memorable guest experience. Individuals such as Aziza and Rachid are often mentioned for their outstanding hospitality, making guests feel at home and encouraging them to return.
Breakfast at Complexe El Bassatine is generally positively reviewed, with guests appreciating the variety and freshness of offerings, including made-to-order options like scrambled eggs. While there is room for improvement in variety, most guests find it a satisfying start to their day. The rooms are spacious and mostly clean, with comfortable beds, although some guests have noted that certain areas, particularly bathrooms, could benefit from renovation and better maintenance.
Cleanliness presents a mixed picture, with positive acknowledgments of safe and clean surroundings contrasted by criticisms regarding room and facility upkeep. Enhanced attention to detail from housekeeping could address these concerns. The pool receives mixed reviews; while many appreciate its beauty, inconsistent maintenance detracts from its potential. Similar variability is seen in the comfort of beds, with some guests citing worn-out mattresses that hinder their sleeping experience.
Overall, Complexe El Bassatine is well-regarded for its prime location and hospitable staff, offering a generally positive stay with some areas in need of improvement to meet guest expectations fully.
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Breakfast at Complexe El Bassatine is generally positively reviewed, with guests appreciating the variety and freshness of offerings, including made-to-order options like scrambled eggs. While there is room for improvement in variety, most guests find it a satisfying start to their day. The rooms are spacious and mostly clean, with comfortable beds, although some guests have noted that certain areas, particularly bathrooms, could benefit from renovation and better maintenance.
Cleanliness presents a mixed picture, with positive acknowledgments of safe and clean surroundings contrasted by criticisms regarding room and facility upkeep. Enhanced attention to detail from housekeeping could address these concerns. The pool receives mixed reviews; while many appreciate its beauty, inconsistent maintenance detracts from its potential. Similar variability is seen in the comfort of beds, with some guests citing worn-out mattresses that hinder their sleeping experience.
Overall, Complexe El Bassatine is well-regarded for its prime location and hospitable staff, offering a generally positive stay with some areas in need of improvement to meet guest expectations fully.
Hotel with Parking
Complexe El Bassatine offers free parking facilities. This allows guests to park their vehicles without any extra charges.
3-Star Hotel
This hotel features an outdoor swimming pool, a garden, a terrace and a restaurant. The pool facility is clean and the location is peaceful.
Hotel with Outdoor Pool
This hotel features a refreshing outdoor swimming pool, providing guests with a dedicated area for swimming and relaxation.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Small Hotel
Guest Reviews
Complexe El Bassatine enjoys a reputation for its excellent location, appreciated by travelers for its accessibility and proximity to key spots in the city. Visitors find the area easily reachable, with many expressing satisfaction with its placement on their travel routes. The hotel offers stunning and quiet surroundings, which contributes to the overall ambiance of a fine stay. Despite being outside the city of Fes, guests with motorcycles appreciate the secure and convenient parking right in front of their rooms. The location is also noted for its proximity to shops, making it an ideal spot for those seeking to explore the local area. The setting is described as clean and safe, enhancing the comfort of the accommodations. Additionally, the excellent treatment by the hotel staff complements the favorable location, providing guests with a memorable experience.
At Complexe El Bassatine, the breakfast experience ranges from being a simple, adequate start to the day to a delightful highlight for guests. Many visitors appreciate the variety and freshness of the offerings, particularly enjoying the option to have items like scrambled eggs prepared fresh upon request. While some find the breakfast to be hearty, generous, and plentiful, others note that it could be improved with more variety. The positive highlights often describe it as very good, excellent, and even top-notch, with some guests mentioning a delightful inclusion of fruits. Though opinions vary, the breakfast generally leaves a positive impression, offering a satisfying start to the day for many who stay at the hotel.
Complexe El Bassatine offers a mixed experience when it comes to its rooms, with several positive aspects noted by guests. Many reviews highlight that the rooms are generally clean and spacious, with some guests appreciating the room size and comfortable beds. The grounds are also mentioned as lovely, adding a pleasant aspect to the stay. However, there are notable areas that require improvement. While some rooms have good showers and appear well-appointed, there are consistent mentions of the need for renovations, especially in the bathrooms. The condition of some facilities and the lack of comfort are points of concern, with mentions of aging and inadequately maintained equipment, as well as some noise issues. Although the rooms are mostly clean, more thorough cleaning and modernization are needed to enhance guest satisfaction overall.
Complexe El Bassatine offers a mix of experiences when it comes to the comfort of its beds. Some guests have highlighted the comfort and cleanliness of the beds, with mentions of them being very comfortable. However, there are consistent notes about the beds being worn out and dilapidated, which affects the overall comfort level. The mattresses, in particular, have been flagged as uncomfortable by a number of guests. Although there is appreciation for clean bedding, it seems the basic room equipment might contribute to a less than ideal sleeping experience for some visitors. While a portion of guests find the beds sufficiently comfortable, there is room for improvement to enhance the overall guest experience.
Complexe El Bassatine presents a mixed picture when it comes to cleanliness. While some guests note that the place is clean and the atmosphere feels safe, a number of concerns have been raised about the state of the rooms and amenities. The aging facilities, including a pool with cloudy water, indicate a need for better maintenance. Some reviews highlight that the cleanliness of linens and restrooms does not meet expectations, with complaints about dirty rooms and unsatisfactory bathroom conditions. It appears the housekeeping staff could benefit from enhanced attention to detail to address these issues. Despite the cleanliness challenges, guests appreciate the nice, welcoming staff, which positively contributes to the overall experience.
The Complexe El Bassatine boasts an impressive level of hospitality, with the staff consistently praised for their friendliness and helpfulness. Visitors frequently highlight the warmth and attentiveness with which they are welcomed, often mentioning the wonderful efforts of individuals like Aziza and Rachid, who strive to make each stay as optimal as possible. The restaurant staff, in particular, receives commendations for their professionalism and approachability, contributing to a pleasant culinary experience within a setting that's both beautiful and restful. While there are occasional remarks regarding a lack of professionalism during the welcome, these are overshadowed by numerous accounts of a friendly environment defined by attentive and available staff. Cultivating a welcoming and cordial atmosphere seems central to the service provided, leaving guests with positive impressions and a desire to return with loved ones. Overall, the dedication to guest satisfaction through personal interactions is a defining feature of the hotel's staff approach.
Complexe El Bassatine offers a pool experience that garners mixed reviews from its guests. While many appreciate the pool as a generally nice and beautiful facility, there are concerns about its maintenance and cleanliness. Some guests found the pool area and its surroundings to be well maintained, allowing them to enjoy swimming. However, others noted issues such as dirty edges and equipment needing replacement. The water itself varied in clarity, with some visitors finding it clear enough to swim in comfortably, while others were disappointed by its condition. Overall, the pool at Complexe El Bassatine has the potential to be an enjoyable feature, but it would benefit from more consistent upkeep.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Complexe El Bassatine has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Complexe El Bassatine.
No, Complexe El Bassatine doesn't allow dogs.
Yes, parking facilities are available at Complexe El Bassatine.
No, Complexe El Bassatine doesn't have a gym.
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