Hotel Kristal
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Summary of reviewsHotel Kristal enjoys a prime location in the heart of the town, making it an ideal base for visitors keen on exploring the local scene. Guests benefit from the hotel's proximity to a variety of eateries, markets, shops and essential services like pharmacies and supermarkets, along with the bus terminal. Despite some remarks about the property being a bit aged, the consensus praises its superb location, cleanliness and excellent value for money.
The rooms at Hotel Kristal are frequently lauded for their spaciousness and cleanliness, comfortably accommodating families or groups. Guests appreciate the clean and well-maintained rooms with fresh towels and bedsheets. The room design strikes a balance between simplicity and uniqueness, offering a comfortable ambiance and essential amenities such as hair dryers, mini-fridges and toiletries. While some guests noted minor issues like lighting and soundproofing, overall, the rooms are seen as a highlight.
Cleanliness is a strong point across the hotel's premises, from rooms to common areas. Guests noticed the thorough maintenance, free from unpleasant odors or significant dirt and the provision of an array of amenities, enhancing the overall comfort and hygiene.
The hotel staff receive mixed reviews; many guests commend their friendliness, helpfulness and efficiency during check-ins. However, improvements are needed regarding uniformity in customer service, as some reviews noted lapses in professionalism and welcoming demeanor.
Wifi availability is inconsistent with some guests experiencing poor connectivity on certain floors, affecting streaming and app access. However, not all guests faced these issues, suggesting variability in the wifi service.
Hotel Kristal is particularly well-suited for families, offering spacious rooms and ample facilities to accommodate larger groups comfortably. The hotel's family-oriented accommodations, combined with its proximity to dining and transportation options, make it a convenient choice for those traveling with children, despite occasional noise concerns.
Overall, beds at Hotel Kristal are generally perceived as comfortable, ensuring a good night's sleep, though a few guests mentioned preferences for firmer mattresses and issues with bed frame noise. The consensus is positive regarding bedding comfort and room cleanliness.
In conclusion, Hotel Kristal is highly recommended for its strategic location, cleanliness, spacious accommodations and overall comfort, making it an excellent choice for both individual travelers and families, despite some areas needing minor improvements.
Categories
The rooms at Hotel Kristal are frequently lauded for their spaciousness and cleanliness, comfortably accommodating families or groups. Guests appreciate the clean and well-maintained rooms with fresh towels and bedsheets. The room design strikes a balance between simplicity and uniqueness, offering a comfortable ambiance and essential amenities such as hair dryers, mini-fridges and toiletries. While some guests noted minor issues like lighting and soundproofing, overall, the rooms are seen as a highlight.
Cleanliness is a strong point across the hotel's premises, from rooms to common areas. Guests noticed the thorough maintenance, free from unpleasant odors or significant dirt and the provision of an array of amenities, enhancing the overall comfort and hygiene.
The hotel staff receive mixed reviews; many guests commend their friendliness, helpfulness and efficiency during check-ins. However, improvements are needed regarding uniformity in customer service, as some reviews noted lapses in professionalism and welcoming demeanor.
Wifi availability is inconsistent with some guests experiencing poor connectivity on certain floors, affecting streaming and app access. However, not all guests faced these issues, suggesting variability in the wifi service.
Hotel Kristal is particularly well-suited for families, offering spacious rooms and ample facilities to accommodate larger groups comfortably. The hotel's family-oriented accommodations, combined with its proximity to dining and transportation options, make it a convenient choice for those traveling with children, despite occasional noise concerns.
Overall, beds at Hotel Kristal are generally perceived as comfortable, ensuring a good night's sleep, though a few guests mentioned preferences for firmer mattresses and issues with bed frame noise. The consensus is positive regarding bedding comfort and room cleanliness.
In conclusion, Hotel Kristal is highly recommended for its strategic location, cleanliness, spacious accommodations and overall comfort, making it an excellent choice for both individual travelers and families, despite some areas needing minor improvements.
Hotel with Free Wi-Fi
Hotel Kristal offers free Wi-Fi for guests. It is a conveniently located hotel in Bentong.
Cheap Hotel
Hotel Kristal is strategically located in Bentong, Pahang. It offers affordable accommodation with essential amenities, making it a practical choice for budget-conscious travelers. It is located near points of interest in Bentong Town.
Accessible Hotel
This hotel offers comprehensive accessibility, with the entire unit being wheelchair accessible. Specific features include toilets with grab rails and access to all floors via a lift or elevator.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Hotel Kristal boasts an enviable location in the heart of the city, making it a prime choice for visitors. It is strategically situated near an array of eateries, markets and shops, providing easy access to food and other conveniences. The hotel's central position allows guests to explore the town and its attractions on foot with morning and night markets, busy streets and popular eating places all within walking distance. Convenience extends beyond food, as the hotel is also close to pharmacies, supermarkets and the bus terminal. Despite some remarks about the property being a bit run-down, the overall consensus highlights its superb location, clean environment and excellent value for money. With its central and accessible setting, Hotel Kristal ensures that guests can easily enjoy the vibrant local scene while having comfortable and spacious accommodations to return to.
Hotel Kristal offers rooms that are highly commended for their spaciousness and cleanliness. Guests frequently noted the generous room sizes with many describing the rooms as large enough to comfortably accommodate families or groups. The rooms are not only spacious but also very clean with well-maintained amenities. Towels and bedsheets are mentioned as exceptionally clean and fresh.
The design of the rooms, including the bathrooms, received positive feedback for being both simple and unique, providing a comfortable ambiance. The presence of essential amenities like hair dryers, mini-fridges and fully stocked toiletries adds to the convenience.
Many guests appreciated the hotel's location, which is near markets, eateries, the bus terminal and the taxi company, making it easy to explore the surroundings. Also, the hotel staff's flexibility in allowing early check-in was a plus for many.
However, there were occasional mentions of areas needing improvement, such as lighting in some rooms and soundproofing. Despite these minor issues, the overall experience at Hotel Kristal is positively highlighted for its room comfort, cleanliness and convenient location.
Many guests of Hotel Kristal find the beds comfortable with several highlighting that they felt clean and tidy. Several reviews mention the beds being quite cozy and providing a good night's sleep. However, there are repeated mentions of the beds being too soft for some guests' preferences and a few found the mattress somewhat hard or noted that they could feel the springs. The bed frames, being made of metal, occasionally caused noise, which could disturb sleep when turning over. Despite these issues, the overall consensus leans towards the beds being comfortable and the rooms being clean and spacious.
Hotel Kristal has garnered positive feedback for its impressive standard of cleanliness, contributing to an overall comfortable and hygienic experience for its guests. The rooms are described as extremely clean, spacious and equipped with basic amenities such as fresh towels, bedsheets and pillows with no unpleasant odors detected. The hotel provides a range of amenities, including disposable bedroom slippers, shavers, combs, toothbrushes and toothpaste and very white and clean towels in three sizes, which is particularly notable for a small town hotel in Bentong.
Guests appreciated the hotel's prime location in the town center, which adds to its convenience. The premises, including the floors and toilets, are noted to be well-maintained and free from any significant dirt. The attention to cleanliness extends to the overall environment of the hotel, creating a comfortable atmosphere ideal for relaxing, especially important in the context of Covid-19.
While a few reviews pointed out minor issues such as a moldy smell and occasional insects, the general consensus is that the hotel's cleanliness is above satisfactory level. The combination of clean rooms, complete facilities and friendly staff makes Hotel Kristal a dependable and pleasant choice for visitors.
Reviews about the staff at Hotel Kristal reveal a mixed experience for guests. On the positive side, many guests appreciated the friendliness and helpfulness of the staff. Words like friendly, considerate and attentive frequently appear with a good number of reviewers noting fast check-ins and the sincere effort from some staff members to assist and make the stay pleasant. The staff's honesty and cleanliness efforts were also commended, contributing to a positive perception of the hotel's service.
However, the reviews also highlight several areas needing improvement. Some guests reported that the reception staff could be cooler and not as welcoming with occasional lapses such as failing to greet guests or explain parking procedures clearly. A few reviews specifically mentioned issues with rudeness and a lack of proper customer service training, suggesting that some members of the staff could benefit from professional development in hospitality.
In summary, while the staff at Hotel Kristal are often noted for their friendliness and helpfulness, there is room for improvement in customer service consistency and professionalism. A more uniform approach to guest interaction could enhance the overall experience significantly.
At Hotel Kristal, guests have had mixed experiences with the wifi service. While some reviewers noted that Netflix is available, accessing apps on the provided remotes can be problematic. The wifi on certain levels, particularly level 3, received complaints about poor connectivity and reliability. Despite these concerns, not all guests mentioned issues, suggesting that wifi performance may vary throughout the hotel. Overall, the wifi coverage is adequate for some basic needs but could benefit from improvements.
Hotel Kristal proves to be an excellent choice for families traveling with kids, offering spacious and comfortable accommodations that can easily fit larger groups. Guests have highlighted the generous size of the family rooms, which provide ample space for up to four adults and one child. The big rooms are complemented by large bathrooms with some featuring massive showers for added convenience.
Hotel Kristal is also conveniently located near various eateries, making it easy for families to find dining options nearby. Access to transportation is straightforward with proximity to the bus terminal and taxi services ensuring smooth travel logistics. The hotel rooms are designed with simplicity and cleanliness in mind and they come equipped with good WiFi and full kitchen facilities, making them well-suited for family stays.
While the hotel does a great job catering to families, it's worth noting that noise from children crying at night can be quite audible, which might be a consideration for some guests. Despite this, the overall comfort and practicality of the accommodations at Hotel Kristal make it a strong contender for families seeking a convenient and spacious place to stay.
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Location
Rooms
The design of the rooms, including the bathrooms, received positive feedback for being both simple and unique, providing a comfortable ambiance. The presence of essential amenities like hair dryers, mini-fridges and fully stocked toiletries adds to the convenience.
Many guests appreciated the hotel's location, which is near markets, eateries, the bus terminal and the taxi company, making it easy to explore the surroundings. Also, the hotel staff's flexibility in allowing early check-in was a plus for many.
However, there were occasional mentions of areas needing improvement, such as lighting in some rooms and soundproofing. Despite these minor issues, the overall experience at Hotel Kristal is positively highlighted for its room comfort, cleanliness and convenient location.
Beds
Cleanliness
Guests appreciated the hotel's prime location in the town center, which adds to its convenience. The premises, including the floors and toilets, are noted to be well-maintained and free from any significant dirt. The attention to cleanliness extends to the overall environment of the hotel, creating a comfortable atmosphere ideal for relaxing, especially important in the context of Covid-19.
While a few reviews pointed out minor issues such as a moldy smell and occasional insects, the general consensus is that the hotel's cleanliness is above satisfactory level. The combination of clean rooms, complete facilities and friendly staff makes Hotel Kristal a dependable and pleasant choice for visitors.
Staff
However, the reviews also highlight several areas needing improvement. Some guests reported that the reception staff could be cooler and not as welcoming with occasional lapses such as failing to greet guests or explain parking procedures clearly. A few reviews specifically mentioned issues with rudeness and a lack of proper customer service training, suggesting that some members of the staff could benefit from professional development in hospitality.
In summary, while the staff at Hotel Kristal are often noted for their friendliness and helpfulness, there is room for improvement in customer service consistency and professionalism. A more uniform approach to guest interaction could enhance the overall experience significantly.
Wi-Fi
Family
Hotel Kristal is also conveniently located near various eateries, making it easy for families to find dining options nearby. Access to transportation is straightforward with proximity to the bus terminal and taxi services ensuring smooth travel logistics. The hotel rooms are designed with simplicity and cleanliness in mind and they come equipped with good WiFi and full kitchen facilities, making them well-suited for family stays.
While the hotel does a great job catering to families, it's worth noting that noise from children crying at night can be quite audible, which might be a consideration for some guests. Despite this, the overall comfort and practicality of the accommodations at Hotel Kristal make it a strong contender for families seeking a convenient and spacious place to stay.
No, Hotel Kristal doesn't have any pool.
No, a spa isn't available at Hotel Kristal.
No, Hotel Kristal doesn't allow dogs.
No, parking facilities aren't available at Hotel Kristal.
No, Hotel Kristal doesn't have a gym.
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