8.3
Very Good
From C$95
From C$95
Info
Amid tropical rainforests in the Berjaya Hills, the hotel is 5 minutes' walk from Berjaya Hills Resort French amusement park.
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Summary of reviewsThe Chateau Spa & Wellness Resort is a luxurious five-star resort that guarantees an unforgettable and magnificent stay experience. The location is nestled in the lush tropical forest, offering a serene and tranquil ambiance perfect for a short weekend getaway. The surroundings are beautiful and peaceful with stunning views of the mountains and lovely scenery. The hotel and staff are excellent, offering a good and peaceful place for retreat. The spa and wellness facilities are exceptional with guests praising the massages, treatments and expertise of the therapists. The rooms are comfortable and spacious, some with breathtaking views of the forest and mountains. Guests rave about the cleanliness and friendly staff. Although some guests were dissatisfied with the breakfast and dinner, others enjoyed the scrumptious choices and good buffet spread. Despite being a high-end resort, it is a great place for families who are looking for a quiet and peaceful time together with spacious and comfortable rooms accommodating big families. The Chateau Spa & Wellness Resort is a beautiful and luxurious resort that offers an exclusive feeling and promises to pamper and rejuvenate guests.
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Resort with Swimming Pool

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Former Castle Resort

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Colmar Tropicale
Resort in Bukit Tinggi
7.7
Good
From C$55
From C$55
Info Categories
Resort near Golf Courses

Resort for Honeymoon

Family Friendly Resort

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Resorts World Awana
Resort in Genting Highlands
8.1
Very Good
From C$75
From C$75
Info Summary of reviewsResorts World Awana, nestled in the scenic Genting Highlands, offers guests a tranquil retreat with lush hillside surroundings and spectacular views. Its strategic location provides easy access to Genting Premium Outlets, Awana Skyway and Awana Bus Terminal, ensuring convenient transportation and shopping possibilities. Shuttles connect guests to key spots, adding to the ease of movement.

The resort's family-friendly environment, cleanliness and comprehensive facilities, including a pool and golf course, make it an attractive option for families. Guests appreciate the serene ambiance away from the busier highlands while also enjoying proximity to local food stalls and greenery. This blend of convenience, comfort and tranquility creates a favorable location for a peaceful getaway.

While breakfast offerings receive mixed reviews, many praise the delicious pastries and wide range of beverages. Suggestions for improvement focus on expanding the variety to cater to diverse tastes. Dinner options, however, garner substantial praise for their quality with standout dishes like Burgers, Gulai Kawah Tulang and good coffee and sandwiches. Lunch and dinner at the on-site restaurants generally deliver excellent service and tasty meals despite occasional issues with food variety and temperature.

Rooms at the resort vary from newly renovated to older types, but the consensus highlights clean, spacious and comfortable accommodations with beautiful natural views. Modern features like large bathrooms, cozy beds and even Netflix enhance the experience, although some guests note minor cleaning inconsistencies. Overall, the spacious, well-appointed rooms provide great value for money.

Cleanliness across the resort is generally appreciated, though some areas require more consistent housekeeping standards to improve guest satisfaction. Nonetheless, the resort maintains a good level of tidiness and hygiene overall.

The staff at Resorts World Awana significantly elevate the guest experience with their friendliness, helpfulness and accommodation. Positive interactions with the staff, from receptionists to shuttle drivers, are frequently highlighted, reinforcing the resort's welcoming atmosphere. Despite minor critiques, the majority finds the staff contribute positively to the enjoyable stay.

The fitness room and pool facilities also enhance the guest experience with the gym being well-equipped and the pools well-maintained. The heated pool is particularly appreciated, although it is only heated on weekends and public holidays.

While the free Wi-Fi receives criticism for being slow and unreliable, which could be a drawback for those needing a stable internet connection, it does not overshadow the hotel's main selling points—comfort, scenery and excellent service. Parking, considered expensive and somewhat inconvenient, could benefit from better signage and accessibility improvements.

Although currently not fully operational, the resort's golf facilities add another layer of appeal for guests, showcasing future potential. The commendable bed comfort ensures a restful night's sleep, rounding out the positive aspects of a stay at Resorts World Awana.

Overall, Resorts World Awana offers a serene and scenic retreat with excellent service, comfortable accommodations and various facilities, making it a desirable choice for families seeking relaxation and convenience in Genting Highlands.
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SCAPES Hotel
Hotel in Genting Highlands
8.0
Very Good
Info Summary of reviewsSCAPES Hotel boasts a range of positive features that enhance guests' experiences, making it a favorable choice for travelers seeking a comfortable and enjoyable stay.

The hotel is situated in a tranquil area close to useful amenities and entertainment options like Genting Premium Outlets, providing both seclusion and convenience for guests with vehicles. Though the road conditions and remote location can be challenging, the quiet and clean environment is ideal for a peaceful retreat.

Guests frequently praise the breakfast offerings with a variety of fresh and delicious food options that cater to all tastes. The selection includes local specialties and baked goods, ensuring a satisfying start to the day. Some minor improvements could be made to menu variety and service efficiency, but overall, the breakfast experience is highly rated.

Dinner at SCAPES Hotel also garners positive feedback, particularly for its pleasant atmosphere and well-presented dishes. The complimentary tea and notable desserts like chocolate moss are highlights. However, the à la carte options could be fresher and the variety expanded.

The rooms at SCAPES Hotel are a significant draw, consistently described as spacious, clean, modern and well-maintained. Comfortable beds and tasteful decor contribute to a restful and cozy environment. Though noise insulation and availability of certain toiletries could be improved, the accommodations are highly regarded.

Cleanliness is a strong suit for the hotel with well-maintained rooms and communal areas. The staff's hospitable nature is frequently mentioned, contributing to a welcoming atmosphere. Some occasional minor cleanliness issues are noted but do not detract significantly from the overall positive impression.

The staff receives widespread acclaim for their friendliness, professionalism and helpfulness. Efficient service at the reception and room service enhances the guest experience, despite some occasional slow service during peak times.

Wi-Fi generally meets guests' expectations for speed and reliability, though some have experienced connectivity issues. The gym is well-equipped and clean, offering a satisfactory workout environment with minor improvements needed in accessibility and cleanliness.

The pool is appreciated for its size and cleanliness, particularly among families, though it can be cold and occasionally overcrowded. Parking facilities are excellent, offering ample, secure and convenient spaces, which is a significant advantage for those traveling by car.

SCAPES Hotel is especially noted for being family-friendly, providing connecting rooms and amenities that cater to families. The pool and spacious rooms contribute to a positive stay for families, supported by warm and reliable service from the staff.

Overall, SCAPES Hotel excels in providing a comfortable, clean and hospitable environment, making it a top choice for a peaceful retreat, family trip or traveler seeking modern comforts with a touch of seclusion.
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Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool  

Business Hotel

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6.3
Rated
From C$28
From C$28
Info Summary of reviews'Resorts World Genting - First World Hotel' is highly praised for its strategic location in the heart of Genting Highlands, providing guests with unparalleled convenience to numerous attractions such as the SkyWorlds Theme Park, shopping malls and the renowned casino. This central positioning coupled with interconnected pathways makes it an ideal hub for exploring the area's diverse offerings, all within walking distance. The pleasant highland weather adds to the hotel's allure, making it a favored choice for vacationers looking to maximize their enjoyment of the region's attractions.

The breakfast experience at the hotel is generally positive with guests appreciating the variety and taste of the buffet offerings. However, some logistical issues such as breakfast not being included in all reservations and limited availability during early morning hours present minor drawbacks. The dining options receive mixed reviews; while variety and convenience are noted, food prices can be high and late-night options are lacking.

Rooms at the hotel receive mixed feedback. Guests appreciate the budget-friendly nature and some rooms being clean and comfortable with mountain views. However, issues such as small room sizes, outdated furniture, poor lighting and cleanliness concerns detract from the overall experience. Enhancements in room amenities and maintenance are needed to improve guest satisfaction.

Cleanliness across the hotel is inconsistent with some praising clean and comfortable rooms while many others highlight issues like dirty and dusty rooms, musty odors and unclean bathrooms. The hotel's common areas and parking facilities also receive similar criticisms, indicating a need for substantial improvements in cleanliness and maintenance.

Staff experience is varied with some guests finding the team friendly and efficient while others report unhelpful, rude and unresponsive behavior, particularly during check-in. Long wait times and understaffing at the check-in counters exacerbate these issues, suggesting a need for better staffing and customer service training.

The hotel’s WiFi service is a common point of criticism with limited coverage and weak connectivity often requiring extra payment for access, detracting from potential guests' positive experiences.

Parking facilities receive mixed reviews, where availability and convenience are noted positively, but costs and some logistical challenges present drawbacks. The expense and navigation difficulties can affect the overall convenience for guests.

The bed experience also shows a mix of comfort and discomfort with some guests praising the bed setup while others report issues with hard mattresses, dust mites and cleanliness, indicating areas for improvement in bedding maintenance to ensure a consistently pleasant stay.

While the hotel provides good value for money with its affordability and central location, it is recommended primarily for budget-conscious travelers who prioritize location and cost over luxurious amenities. The hotel's proximity to the casino and family-friendly attractions provides additional appeal, making it a practical choice for a variety of visitors despite certain areas requiring improvement.
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Casino Hotel

Hotel with Parking

3-Star Hotel

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6.8
Rated
From C$68
From C$68
Info Summary of reviewsThe Grand Ion Delemen Hotel, perched atop Genting Highlands, provides a tranquil mountain escape with breathtaking views and clean air, attracting guests looking for serenity and natural beauty. The hotel's strategic location is close to key attractions but requires a car due to transportation challenges such as a difficult, winding access road and limited nearby amenities. While its secluded nature appeals to those seeking solitude, it might be less convenient for guests desiring easy accessibility.

Breakfast offerings earn mixed reviews. Guests appreciate the reasonable prices, good selection and tasty signature dishes such as roti canai and nasi lemak. Some also find the breakfast area’s scenic view delightful. However, issues like limited variety, repetitiveness, food not being warm enough and occasional stale quality detract from the experience. Overcrowding and slow food replenishment further hamper satisfaction.

Dining experiences are similarly mixed. The poolside bar, authentic Thai cuisine and steamboat dining receive praise with some enjoying the North Indian dishes at the Tavern restaurant. Conversely, the limited variety, high prices, fluctuating food quality and slow in-room dining service leave others disappointed.

Rooms at the hotel are spacious and offer picturesque views, particularly from balconies. Guests value the comfort, cleanliness and minimalistic design, making suites suitable for families and larger groups. Yet, issues like dusty floors, stained linens, unpleasant odors, noise disturbances and outdated or broken amenities reveal inconsistent maintenance and cleanliness. Public areas also suffer from neglect, impacting overall guest satisfaction.

While some guests commend the friendliness, efficiency and helpfulness of the staff, others encounter unprofessional and uncooperative behavior affecting their stay. Reception and housekeeping services particularly face criticism for poor customer service and training, suggesting a need for improved management and staff development.

Free wifi connectivity gets mixed reviews with some experiencing good access while others report weak or non-existent signals, slow speeds and frequent disconnections. Staff attempts to resolve issues, sometimes by changing rooms, indicate a need for enhanced reliability and speed.

The gym at the hotel is spacious and accessible, but it lacks proper maintenance and cleanliness with some equipment not functioning and overall upkeep needing improvement.

Pool facilities, including an indoor pool with a transparent roof and a separate children’s pool, receive appreciation for their design and amenities like the Jacuzzi and poolside bar. However, the pool’s inconsistent temperature, cleanliness issues and inconvenient location relative to some rooms are noted drawbacks.

Parking at the hotel is ample and some guests appreciate the free options upon validation. However, the confusing and inconvenient parking system, advance payment requirement, additional fees and complicated navigation detract from the convenience. Shuttle bus services provide limited alternative transportation.

In summary, the Grand Ion Delemen Hotel offers notable scenic beauty, comfort and some dining highlights, yet struggles with issues in accessibility, food variety and quality, inconsistent room cleanliness and maintenance and service reliability, indicating areas in need of significant improvement to meet higher expectations of luxury accommodation.
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Accessible Resort

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7.9
Good
From C$76
From C$76
Info Summary of reviewsResorts World Genting – Genting SkyWorlds Hotel, nestled in the heart of Genting Highlands, provides a compelling stay with its exceptional location. Guests consistently praise its proximity to top attractions, including direct access to SkyWorlds Theme Park and easy walking distance to Sky Avenue shopping mall and a multitude of dining options. The scenic mountain views and convenient access to indoor theme parks, casinos and the Arena of Stars further enhance the guest experience, though some mention it can be a bit of a walk to certain locations like the cable car station.

The breakfast offering at the hotel is less impressive, mainly due to the lack of on-site breakfast facilities. Guests often have to venture out to nearby locations, which can be inconvenient and detract from the overall experience. Nonetheless, the breakfast that's available is generally considered decent and reasonably priced.

Room reviews are generally positive with guests appreciating the clean, spacious and creatively designed spaces. The artistic decor and themed rooms especially delight children and the comfortable beds with ample amenities make them well-suited for families. However, some issues like poor sound insulation, lack of air conditioning and occasional cleanliness concerns were noted. The absence of certain furniture, like dressing tables, also emerged as a minor drawback.

Cleanliness is a strong point for the hotel with numerous reviews highlighting the well-maintained and tidy rooms. Guests commend the housekeeping staff for their diligent work, contributing significantly to the overall comfort. Despite some isolated issues like dusty corners and occasional restroom cleanliness lapses, the general consensus is positive.

The staff at the hotel are often praised for their friendliness, helpfulness and professionalism. Smooth check-ins, efficient reception and exemplary housekeeping services are commonly highlighted. Individual staff members, such as a member named Azhar, receive special mentions for exceptional service. A few critiques about slow service and less responsive staff are present but do not significantly impact the overall positive perception of the hotel's personnel.

Free WiFi is described as a mixed experience. While some guests find the connection reliable and strong, others face significant issues with weak or slow internet or even complete lack of connectivity at times. This suggests that the hotel could benefit from more consistent and faster internet services.

The bed arrangements at the hotel are largely seen as comfortable and suitable for families. The substantial beds, including unique configurations like double-decker beds, are well-received. However, some mixed reviews about pillows being too hard or high and occasional reports of noisy bed springs and bedding cleanliness indicate room for improvement.

As a three-star property, Resorts World Genting - Genting SkyWorlds Hotel offers a blend of positives and areas needing refinement. Clean, comfortable rooms with simple layouts and adequate amenities meet guests’ expectations, particularly for large families or groups. The hotel's prime location and value for money are significant attractions, despite issues with soundproofing and service. Overall, it provides a reasonable stay, well-suited for those seeking convenient access to the area's attractions at a moderate price.
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Hotel with Free Wi-Fi

3-Star Hotel

Hotel Taking Steps Towards Sustainability

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8.3
Very Good
From C$121
From C$121
Info Summary of reviewsGEO Resort & Hotel generally receives positive reviews from guests, particularly highlighting several key aspects that contribute to its strong appeal. The hotel’s strategic location stands out as a major advantage, allowing for convenient access to a variety of shops, eateries and essential services. This prime positioning enables guests to easily explore local food courts, high-end dining options and nearby attractions such as the Genting Premium Outlets and the Awana Skyway. Additionally, ample and secure parking further enhances the convenience for travelers with vehicles.

The breakfast and dinner experiences at the hotel are well-regarded, especially for the quality and flavor of the local cuisine. Dishes like roti canai and nasi lemak receive particular praise. However, some guests feel the meals are overpriced and suggest improvements in variety and service speed. The cleanliness and maintenance of the hotel are consistently lauded with spotless rooms and well-kept public areas contributing to a comfortable stay. The spacious, modern rooms with ample amenities and beautiful views are commonly highlighted, making the hotel an excellent choice for both leisure and family vacations.

The hotel staff are frequently praised for their friendliness and helpfulness, contributing to a positive and welcoming atmosphere. However, some feedback indicates that enhancements in service consistency could further improve the guest experience. The gym and pool facilities are noted as valuable amenities, though periodic maintenance issues are mentioned. The heated pools and well-equipped gym cater well to guests’ recreational needs.

Lastly, the family-friendly environment at GEO Resort & Hotel is a significant draw. Clean, spacious family rooms with special features like loft and bunk beds are particularly appreciated. The scenic views and various amenities make it a popular choice for families looking for a relaxing and enjoyable stay.

Overall, despite minor areas for improvement, GEO Resort & Hotel's excellent location, modern and clean facilities and friendly staff make it a recommended choice for travelers seeking a comfortable and convenient stay.
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Luxury Hotel

Family Friendly Hotel

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8.4
Very Good
From C$56
From C$56
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Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

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8.1
Very Good
Info Summary of reviewsLe Vert Boutique Hotel is well-regarded for its strategic location and clean, contemporary facilities, appealing to both tourists and families. The hotel is conveniently situated near shops, eateries and major attractions like Genting Highlands, making it an excellent base for exploring the area. Guests particularly enjoy the spectacular views, easy access to transportation and the lively, secure atmosphere.

The rooms are a highlight, frequently praised for their cleanliness, spaciousness and modern design. Family rooms are notably spacious and well-equipped, catering comfortably to larger groups. Smart TVs and streaming capabilities enhance the in-room experience, though some guests have pointed out issues with smaller, windowless rooms and occasional noise disturbances.

Cleanliness throughout the hotel is consistently spotlighted, contributing to a pleasant stay alongside commendable customer service. The staff are often described as polite, helpful and professional, enhancing the guest experience with their warm and attentive service.

Dining options are plentiful with numerous restaurants and cafes nearby, though the lack of an on-site breakfast option is a notable drawback. Despite this, guests find dining convenient with many eateries within walking distance, including a bar that stays open until late.

Free Wi-Fi is generally reliable and suitable for streaming services, though some guests have experienced intermittent connectivity issues. Parking receives mixed reviews; while some guests find it convenient and affordable, others encounter issues with limited space and costs associated with daily and per-exit fees.

Family amenities are well-received with spacious rooms and cooking facilities adding to the hotel's appeal for those traveling with children. However, accessibility improvements could further enhance the experience for families using strollers or wheelchairs.

While the beds generally offer a comfortable night's sleep, feedback indicates room for improvement regarding mattress and pillow quality. The hotel, albeit rated three stars, excels in soundproofing and overall comfort but lacks facilities like a gym or pool, leading some guests to question its star rating.

In summary, Le Vert Boutique Hotel delivers a highly satisfactory stay with its excellent location, cleanliness and exceptional staff service. Although there are areas for improvement such as breakfast offerings, parking efficiency and certain room amenities, the overall guest experience remains positive and welcoming, making it a favorable choice for travelers visiting the Genting area.
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Family Friendly Hotel

Hotel with Parking

3-Star Hotel

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Hotel Kristal
Hotel in Bentung
8.1
Very Good
From C$44
From C$44
Info Summary of reviewsHotel Kristal enjoys a prime location in the heart of the town, making it an ideal base for visitors keen on exploring the local scene. Guests benefit from the hotel's proximity to a variety of eateries, markets, shops and essential services like pharmacies and supermarkets, along with the bus terminal. Despite some remarks about the property being a bit aged, the consensus praises its superb location, cleanliness and excellent value for money.

The rooms at Hotel Kristal are frequently lauded for their spaciousness and cleanliness, comfortably accommodating families or groups. Guests appreciate the clean and well-maintained rooms with fresh towels and bedsheets. The room design strikes a balance between simplicity and uniqueness, offering a comfortable ambiance and essential amenities such as hair dryers, mini-fridges and toiletries. While some guests noted minor issues like lighting and soundproofing, overall, the rooms are seen as a highlight.

Cleanliness is a strong point across the hotel's premises, from rooms to common areas. Guests noticed the thorough maintenance, free from unpleasant odors or significant dirt and the provision of an array of amenities, enhancing the overall comfort and hygiene.

The hotel staff receive mixed reviews; many guests commend their friendliness, helpfulness and efficiency during check-ins. However, improvements are needed regarding uniformity in customer service, as some reviews noted lapses in professionalism and welcoming demeanor.

Wifi availability is inconsistent with some guests experiencing poor connectivity on certain floors, affecting streaming and app access. However, not all guests faced these issues, suggesting variability in the wifi service.

Hotel Kristal is particularly well-suited for families, offering spacious rooms and ample facilities to accommodate larger groups comfortably. The hotel's family-oriented accommodations, combined with its proximity to dining and transportation options, make it a convenient choice for those traveling with children, despite occasional noise concerns.

Overall, beds at Hotel Kristal are generally perceived as comfortable, ensuring a good night's sleep, though a few guests mentioned preferences for firmer mattresses and issues with bed frame noise. The consensus is positive regarding bedding comfort and room cleanliness.

In conclusion, Hotel Kristal is highly recommended for its strategic location, cleanliness, spacious accommodations and overall comfort, making it an excellent choice for both individual travelers and families, despite some areas needing minor improvements.
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Family Friendly Hotel

Hotel with Free Wi-Fi

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8.0
Very Good
From C$650
From C$650
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Luxury Hotel

Hotel for Honeymoon

Casino Hotel

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7.7
Good
Info Summary of reviewsGeo38 Premium Suites at Genting Highlands enjoys widespread praise for its strategic and convenient location. Surrounded by numerous restaurants, convenience stores and essential amenities, it provides easy access to the Genting Premium Outlet (GPO) and Gohtong Jaya, enriching the overall visitor experience. The lively ambiance with late-night shops and eateries, coupled with scenic views from higher floors, make it a desirable stay for families and groups.

The rooms are spacious, comfortable and clean, often admired for their modern interiors and essential amenities such as kitchen facilities, washing machines and cozy beds. The scenic views from high-floor apartments and the presence of large windows and balconies further enhance the stay, making the suites suitable for both short-term and extended visits. Despite some noting occasional lapses in cleanliness and initial difficulties in locating the check-in reception, the general feedback remains positive with a focus on comfort and value for money.

Cleanliness feedback varies; while many guests find the accommodations clean and well-maintained, others have reported issues like unpleasant odors, dust, insect infestations and inadequately cleaned linens and floors. These instances point to a need for improved consistency in housekeeping standards.

The staff at Geo38 Premium Suites receive mixed reviews. Most guests commend the staff for their friendly and professional behavior, particularly at the check-in counters and front desk with specific praise for individuals like Abdullah. However, problems with slow or unresponsive service, occasional unprofessional behavior and confusion during the check-in process hint at areas needing improvement.

WiFi services at the property generate mixed reactions. Many guests praise the strong and reliable connection, while others experience slow speeds and connection issues, frustrated by the lack of provided passwords. Those who achieve a stable connection find it satisfactory for their needs.

The property’s outdoor and heated pools are highlights, receiving praise for size, cleanliness and the comfortable swimming experience they offer. They are particularly enjoyed by families with children. However, guests advise caution regarding the bathroom heaters, which can become very hot unexpectedly.

Parking experiences are mixed. While many appreciate the convenience and proximity of parking spaces to the rooms, the confusing layout, lack of clear signage and narrow parking routes create challenges. Issues with parking access cards and navigating the garage also detract from the overall experience.

The beds at Geo38 Premium Suites are frequently praised for their comfort and quality, enhancing the restful experience. Nonetheless, some guests report issues with bedding cleanliness such as hard or smelly pillows and stained sheets.

Finally, the property is lauded for its suitability as a romantic destination. The spacious apartments with captivating views, especially from the top floors, create a serene and romantic atmosphere ideal for honeymooners and couples.

Overall, Geo38 Premium Suites at Genting Highlands offers a favorable experience with its strategic location, comfortable accommodations and attractive amenities, though minor improvements in cleanliness, staff responsiveness and parking navigation could further enhance guest satisfaction.
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Aparthotel for Honeymoon

Aparthotel with Swimming Pool

Heated Pool    Outdoor Pool  

Aparthotel with Free Wi-Fi

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7.0
Good
From C$59
From C$59
Info Categories
Resort with Rooms With Jacuzzi / Hot-tub

Family Friendly Resort

Resort with Swimming Pool

Indoor Pool    Outdoor Pool  

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7.6
Good
Info Summary of reviewsMagTree Genting Highlands enjoys positive acclaim for numerous aspects of its guest experience, particularly highlighting its scenic and serene location, comfortable rooms and helpful staff.

Situated in a beautiful, peaceful area, the hotel provides wonderful views and fresh air, making it ideal for activities like morning jogging. The location is far enough from the hustle and bustle to ensure tranquillity but still within a convenient 10-minute shuttle ride to the main Genting theme park. The high altitude and cooler climate are also appreciated by many guests. However, the location comes with logistical challenges such as winding, poorly lit roads and difficulty accessing public transportation or ride-sharing services, especially at night. Parking at the hotel can be complicated and confusing with guests often needing to navigate a maze-like route to their rooms.

The rooms at MagTree Genting Highlands receive high praise for their cleanliness, spaciousness and comfort. They are well-maintained with multiple air conditioners, televisions and fully-equipped kitchens in the two-room apartments, providing a luxurious and convenient stay. The check-in and check-out processes are swift and hassle-free with good internet connectivity enhancing the modern traveler’s experience. The serene ambiance and breathtaking mountain views further elevate the stay.

While cleanliness is generally commendable with many guests describing the rooms and overall premises as very clean and tidy, there have been occasional issues reported, such as dirty facilities, unclean bathrooms and linens that were not always freshly changed. Improvements in housekeeping could address these concerns and enhance the overall guest experience.

The staff at MagTree Genting Highlands stands out for their friendliness, attentiveness and helpfulness. Guests frequently commend the front desk team and the service provided by receptionists and the manager. The staff’s willingness to assist promptly and courteously greatly enhances the guest experience, making the overall service a standout feature.

Parking garners mixed reviews: despite ample space and a convenient valet service, the layout is confusing and it’s often difficult to find a spot. Some guests also feel the parking fee is unreasonable.

The beds are generally described as comfortable and cozy, although cleanliness issues, such as hair and lipstick marks on the sheets, have been noted by some guests.

Overall, MagTree Genting Highlands offers a valuable and budget-friendly accommodation experience. The commendable combination of reasonable rates, spacious and modern rooms and a comfortable, clean environment makes it a great choice for travelers seeking quality accommodation at an affordable price.
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Hotel with Parking

3-Star Hotel

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Gibbon Retreat Bentong
Campground in Bentung
8.7
Very Good
Info Categories
Dog Friendly Campground

Campground with Swimming Pool

Outdoor Pool  

Campground with Parking

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7.6
Good
From C$87
From C$87
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Resort for Honeymoon

Resort with Spa

Family Friendly Resort

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7.4
Good
Info Categories
Resort for Honeymoon

Family Friendly Resort

Romantic Resort

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8.0
Very Good
Info Categories
Resort for Honeymoon

Family Friendly Resort

Romantic Resort

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7.3
Good
From C$37
From C$37
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

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