Best Western Hotel Piemontese
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Summary of reviewsBest Western Hotel Piemontese, located conveniently across from the train and bus stations in Bergamo, is celebrated for its prime positioning, providing easy access to both the lower city and the upper city via a short walk or funicular ride. The hotel's strategic location is also ideal for travelers arriving from the airport, as the bus stop is just a few steps from the entrance. Nearby dining options and cafes further enhance its appeal.
Guests often praise the hotel's immaculate cleanliness, describing rooms and bathrooms as well-maintained and spotless. Rooms are highlighted for their comfort, spaciousness and modern amenities such as large TVs, kettles and high-quality showers. The hotel's beds are particularly noted for their comfort, contributing to a good night's rest, although there are occasional remarks about the beds being too firm for some.
Staff at the Best Western Hotel Piemontese are repeatedly commended for their friendliness, professionalism and helpfulness with several staff members receiving special mentions for their exceptional service. Their willingness to assist with various requests and their courteous nature significantly enhance the guest experience.
Breakfast receives generally positive feedback for its variety and taste with items such as meats, cheeses, vegetables, yogurt and coffee frequently praised. However, some guests feel that there is room for improvement in terms of freshness and variety. Dinner at the hotel’s restaurant is well-regarded for its quality, despite the restaurant closing at 10 pm and limited room service options. The attached café offers good snacks and coffee, albeit with a limited selection of fresh pastries.
While the Wi-Fi service is appreciated for its reliability and speed, some guests find the login process cumbersome and experience issues with signal strength and connectivity. Parking is considered safe and reliable with secure and spacious underground options, although the need to reserve in advance and the additional fees are noted downsides.
The hotel’s lively location provides a vibrant nightlife scene with nearby music festivals and clubs, which can be entertaining but also noisy, especially on weekends. Some guests also mentioned feeling less safe in the area after dark due to the presence of unpleasant characters and frequent sirens.
Overall, Best Western Hotel Piemontese is recognized for its excellent location, cleanliness, comfortable accommodations and supportive staff. While there are some areas for improvement, particularly regarding breakfast variety, Wi-Fi ease of use and nighttime noise, the hotel remains a recommended choice for both short and extended stays in Bergamo.
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Guests often praise the hotel's immaculate cleanliness, describing rooms and bathrooms as well-maintained and spotless. Rooms are highlighted for their comfort, spaciousness and modern amenities such as large TVs, kettles and high-quality showers. The hotel's beds are particularly noted for their comfort, contributing to a good night's rest, although there are occasional remarks about the beds being too firm for some.
Staff at the Best Western Hotel Piemontese are repeatedly commended for their friendliness, professionalism and helpfulness with several staff members receiving special mentions for their exceptional service. Their willingness to assist with various requests and their courteous nature significantly enhance the guest experience.
Breakfast receives generally positive feedback for its variety and taste with items such as meats, cheeses, vegetables, yogurt and coffee frequently praised. However, some guests feel that there is room for improvement in terms of freshness and variety. Dinner at the hotel’s restaurant is well-regarded for its quality, despite the restaurant closing at 10 pm and limited room service options. The attached café offers good snacks and coffee, albeit with a limited selection of fresh pastries.
While the Wi-Fi service is appreciated for its reliability and speed, some guests find the login process cumbersome and experience issues with signal strength and connectivity. Parking is considered safe and reliable with secure and spacious underground options, although the need to reserve in advance and the additional fees are noted downsides.
The hotel’s lively location provides a vibrant nightlife scene with nearby music festivals and clubs, which can be entertaining but also noisy, especially on weekends. Some guests also mentioned feeling less safe in the area after dark due to the presence of unpleasant characters and frequent sirens.
Overall, Best Western Hotel Piemontese is recognized for its excellent location, cleanliness, comfortable accommodations and supportive staff. While there are some areas for improvement, particularly regarding breakfast variety, Wi-Fi ease of use and nighttime noise, the hotel remains a recommended choice for both short and extended stays in Bergamo.
Hotel Taking Steps Towards Sustainability
Best Western Hotel Piemontese is committed to sustainable management through the LifeGate “Stay for the Planet” project. They monitor consumption, implement energy efficiency measures, use electronic keys, energy-saving bulbs, and containers for waste recycling. The hotel also uses ecological detergents and offers a buffet breakfast with local and zero-kilometer products.
Hotel near Nightlife Spots
Located on Piazzale Marconi, Best Western Hotel Piemontese is close to the train station and provides access to Città Bassa's nightlife. It's a convenient option for travelers wanting to explore the city's modern entertainment.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi and is centrally located, providing easy access to shopping areas and Bergamo Alta. It is also near the bus stop for Bergamo Airport.
Business Hotel
As a Best Western hotel, it provides standard business amenities, including meeting facilities and business services. It aims to meet the needs of business travelers with reliable services.
Hotel with Parking
The Best Western Hotel Piemontese is listed as one of the top Hotels with Parking in Bergamo.
Hotel with Gym
The hotel has a gym located on the 5th floor, on a covered terrace with air conditioning and large windows with a picturesque view of the city. At guests disposal: cyclette, multipurpose bench, treadmill and elliptical.
4-Star Hotel
Located near the train station and city center, this renovated hotel offers large and comfortable rooms, free Wi-Fi, and a good breakfast. Guests appreciate the cleanliness and helpful staff.
Boutique-style Hotel
About Best Western Hotel Piemontese
License: 016024-ALB-00015, IT016024A1J4FIPW2F
Guest Reviews
Location
Guests appreciated the proximity to a variety of dining options and cafes nearby, enhancing the overall convenience. Many reviewers noted the hotel's clean and spacious rooms, as well as the comfortable beds, praising the overall cleanliness and organization of the establishment.
In addition to its excellent location, the hotel provided easy access to Bergamo's main attractions, including the historic Città Alta and multiple shopping and dining districts. The central positioning made it simple for guests to explore Bergamo and take day trips to nearby cities like Milan.
Overall, Best Western Hotel Piemontese's strategic placement opposite the train station, combined with clean accommodations and friendly staff, made it a highly recommended option for both short stays and extended visits in Bergamo.
Breakfast
However, some reviews suggest the need for more variety and better quality. Instances of cold scrambled eggs, a monotonous selection and limited offerings, particularly in terms of vegetables and fresh options, were mentioned. Despite some criticisms, the breakfast service is often highlighted as friendly and accommodating. Overall, while the breakfast could benefit from improvements in variety and freshness, it generally provides a enjoyable start to the day with a decent range of choices.
Dinner
Although the restaurant closes at 10 pm, which some guests find inconvenient for late dinners, there are plenty of good restaurants and bars within a 5-10 minute walk from the hotel, providing ample dining options nearby. Additionally, Nina's coffee shop underneath the hotel comes highly recommended for its excellent offerings. Guests who did not take breakfast at the hotel mentioned the availability of nearby cafés.
Despite the restaurant being open to external customers and occasionally causing some confusion among tourists, the overall quality of the food holds a strong reputation. Some guests expressed a desire for more extended hours or a permanent bar and restaurant service within the hotel. Room service for meals is also not available, but the helpful hotel staff, such as the receptionist, are willing to assist by ordering food, like pizza, on behalf of the guests.
Rooms
While the rooms are generally quiet and soundproofed, some guests did mention noise issues with rooms facing the railway station or boulevard. In addition, room temperatures and sound insulation from the neighboring rooms have sometimes been less than ideal.
Aesthetically, the rooms are described as nicely decorated, well-furnished and modern, though some guests found the interior design a bit dated or the color schemes overwhelming. There is also a clear appreciation for the bright and cheerful decor in many of the rooms.
The hotel's commitment to cleanliness is apparent, as many guests note that the rooms are spotless and cleaned daily with fresh towels provided regularly. Staff friendliness and efficiency also contribute positively to the guest experience.
Overall, rooms at the Best Western Hotel Piemontese are spacious, comfortable and clean, providing a pleasant stay despite a few minor drawbacks such as occasional noise and temperature control issues.
Beds
Cleanliness
The meticulous attention to cleaning extends to every corner of the establishment, from spotless rooms to pure white bathroom grout. Reviewers also appreciate the thorough and friendly cleaning staff, emphasizing the hotel's commitment to maintaining impeccable cleanliness. Despite some minor complaints about room size and occasional outdated decor, the overall feedback highlights the hotel’s well-maintained, tidy and welcoming environment.
Staff
There is a consistent theme of friendliness and helpfulness with multiple reviews pointing out the team’s supportive nature and genuine efforts to ensure a pleasant stay. Noteworthy mentions include individuals such as Eleonora, Monica and Alessandra, who have left positive impressions on guests. The night porter's politeness and the 24-hour availability of reception services further add convenience to the guest experience.
However, while the majority of the feedback is glowing, there are occasional mentions of less helpful staff interactions. Despite this, the overall sentiment remains overwhelmingly in favor of a dedicated and friendly team committed to providing excellent customer service. The hotel staff's ability to accommodate late check-outs and smoothly handle check-in and check-out processes also receives praise, reflecting their flexibility and readiness to assist.
In conclusion, the staff at Best Western Hotel Piemontese are largely regarded as professional, friendly and highly accommodating, making them a key highlight for travelers staying at the hotel.
Wi-Fi
However, there are recurring complaints about the cumbersome Wi-Fi login process, as the system requires daily password re-entry or frequent passcode changes, which many find frustrating. Some guests also report issues with weak signals, slow speeds and occasional instability, which can be inconvenient, particularly for those needing to connect multiple devices.
Overall, while many guests find the Wi-Fi service satisfactory and even strong at times, there are notable areas for improvement in terms of ease of use and stability.
Parking
The underground parking is particularly praised for being spacious and monitored by video surveillance, ensuring peace of mind for car owners. Despite this, there are a few drawbacks such as the parking being in a separate location from the hotel with some requiring a short walk uphill to reach the entrance and no direct access from the parking area to the reception.
Parking comes with an additional fee, often around 10 to 14 euros per day, which some guests find to be relatively expensive. While the parking could benefit from better signage and is occasionally described as hard to find or inconvenient, the overall consensus is that it is a secure and practical option. It's recommended to reserve parking in advance to avoid inconvenience, especially for larger vehicles or during peak times. Nearby public parking and street parking options are available, albeit with varying levels of convenience and safety.
In summary, the hotel provides several practical parking solutions despite a few challenges, ensuring that guests can securely park their vehicles for a reasonable additional cost.
Nightlife
However, the noise from nearby clubs and street activities can be a drawback with some guests reporting loud environments, especially on Saturday nights. The area may also feel less safe after dark with some guests mentioning the presence of unpleasant characters and frequent sirens. Additionally, the hotel is somewhat distant from a variety of restaurants and bars, which limits late-night dining and entertainment options.
Despite the local nightlife, the noise pollution is not severe for everyone, allowing some guests to enjoy their stay without disruption. The park near the hotel may serve as a quieter alternative during the day, although the overall nightlife scene around the hotel is relatively sparse compared to other areas like Citta Alta.
In conclusion, the Best Western Hotel Piemontese offers a mixed experience when it comes to nightlife: vibrant and lively but potentially noisy and slightly distant from a broader selection of restaurants and bars.
4 Star
Business
No, Best Western Hotel Piemontese doesn't have any pool.
No, a spa isn't available at Best Western Hotel Piemontese.
No, Best Western Hotel Piemontese doesn't allow dogs.
Yes, parking facilities are available at Best Western Hotel Piemontese.
Yes, Best Western Hotel Piemontese has a gym.
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