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Summary of reviewsMoxy Birmingham NEC garners high praise for its exceptional location, situated conveniently next to the NEC, Resorts World and Resorts World Arena. Guests appreciate its proximity to the train station and Birmingham Airport, making it ideal for those attending events, concerts and trade shows. The surrounding dining options, serene lake and nearby park further enhance its appeal, providing a relaxing and stress-free stay.
The hotel's rooms are frequently commended for their modern, clean and comfortable ambiance, featuring stylish decor and luxurious amenities. Despite being on the smaller side, the rooms are well-equipped with essential amenities like USB chargers, air conditioning and Smart TVs. Guests enjoy the vibrant decor, the “crazy comfortable” beds and the immaculate cleanliness, though some note issues with room temperature and limited storage space. Overall, the rooms leave a positive impression with their contemporary design and functionality.
Guests have positive things to say about the breakfast at Moxy Birmingham NEC, often describing it as superb, incredible and among the best they’ve had in the UK. The variety and quality of offerings, including gluten-free options, are commonly praised. However, there are mixed reviews regarding consistency with some items running out quickly during busy periods. Despite minor layout and replenishment issues, the breakfast experience is generally seen as hearty and satisfactory.
The dining experience receives similar commendations for the quality and taste of meals with certain dishes like pizza and garlic bread receiving high praise. The atmosphere in the dining facilities is also positively noted. However, some guests find the menu limited and wish for healthier options. Occasional critiques point to slow service and basic food items, but overall, the dining offers good value for money with a pleasant atmosphere.
The cleanliness of the hotel is a standout feature with extensive praise for the spotless condition of rooms and common areas. Guests appreciate the efficient housekeeping and the modern, stylish decor that enhances the hotel's overall appeal.
The staff at Moxy Birmingham NEC receive overwhelmingly positive feedback for their friendliness, helpfulness and professionalism. Numerous guests highlight the exceptional service and cheerful demeanor of the staff with special mentions of the front desk and housekeeping teams for their attentiveness and warm welcomes.
The hotel's free wifi is generally appreciated for its reliability and strong performance, though a few guests experience slower speeds and occasional connectivity issues. The gym is seen as a convenient and clean facility, albeit small and could benefit from better guest awareness.
Families find Moxy Birmingham NEC to be a welcoming and convenient choice, especially due to its location near the arena and various event venues. The hotel offers engaging game areas for children and comfortable family rooms. Despite noise concerns at night and a few missing amenities in family rooms, the overall family-friendly environment and attentive staff make it a pleasant stay for those traveling with children.
The beds receive rave reviews for their comfort with many guests describing them as incredibly comfortable and conducive to a good night's sleep. While opinions on firmness vary, the general consensus is that the bedding enhances the overall stay.
As a four-star hotel, Moxy Birmingham NEC lives up to expectations with its modern, stylish decor, clean facilities and comfortable bedding. While some amenities and food options might feel more premium-hostel-like, the excellent location, friendly staff and overall atmosphere meet the four-star standard.
In conclusion, Moxy Birmingham NEC offers a clean, stylish and comfortable stay with a prime location and friendly staff, making it a favorable choice for visitors to the area. Show more
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Categories
Luxury Hotel
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Moxy Sleeper, Guest room, 1 QueenThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Moxyfied Family Sleeper, Guest room, 1 Queen, Sofa bedThe family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Moxy Twin Sleeper, Guest room, 2 Twin/Single Bed(s)The twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Queen Room with Lake View - High FloorThe unit offers 1 bed.
Guest Reviews
Location
Nestled right next to the NEC, Moxy Birmingham NEC boasts a fantastic location that is highly praised by its guests. The hotel is lauded for its unbeatable proximity to the NEC, Resorts World and the Resorts World Arena, making it an ideal choice for those attending events, concerts and trade shows. Visitors appreciate the convenience of being just a short walk away from their destinations, including the train station and Birmingham Airport.
Additionally, the hotel's closeness to various dining options, a serene lake and a park contributes to its appeal. The ease of access to these amenities and the local area is frequently highlighted, offering guests a relaxing and stress-free stay.
Moreover, the Moxy Birmingham NEC garners positive feedback for its modern, clean and comfortable rooms, along with its stylish decor and luxurious amenities. The staff receives consistent praise for their friendliness and helpfulness, enhancing the overall guest experience. All these factors combine to make the Moxy Birmingham NEC a prime spot for visitors to the area, offering both convenience and comfort.
Breakfast
The breakfast experience at Moxy Birmingham NEC generally receives high praise from guests, many of whom describe it with superlatives such as incredible, superb and fantastic. The variety and quality of options available, including gluten-free selections, are frequently highlighted as standout features. Guests are impressed by the bountiful offerings, which include both traditional English and continental fare.
Though the breakfast is noted for its great range of choices, from cereals and pastries to cooked items, there are mixed reviews regarding its consistency. Some guests mention that certain popular items run out quickly and are not replenished promptly, leading to a bit of chaos, especially during busy periods like Sunday mornings. Others feel the cooked breakfast elements, in particular, could be improved in terms of both variety and quality.
Despite a few criticisms about the layout and the occasional need to wait for specific items, the majority of the feedback points to a positive breakfast experience with many guests considering it among the best they've had in the UK. However, there are comments about the cost with some guests feeling the £15 price per head is on the higher side, although others find it worth the money for the extensive selection available.
Overall, Moxy Birmingham NEC seems to deliver a hearty and satisfactory breakfast experience with ample choices, making it a pleasant start to the day for most visitors.
Dinner
The dining experience at Moxy Birmingham NEC garners a mix of feedback with a substantial number of guests applauding the food quality and atmosphere. Many reviews highlight the food as very satisfactory with several phrases such as "food was lovely," "meals were fair price and good quality," and "dinner and breakfast great." Guests were particularly pleased with the delicious complimentary cocktails upon arrival and the tasty and expertly crafted meals. Some specific dishes like pizza received high praise, described as "amazing" and "excellent," and the garlic bread was noted as the best.
Breakfast and other food offerings are often described as exceptional and the overall atmosphere of the dining facilities is positively noted, described as "wonderful" and sustaining a "nice atmosphere." Additionally, the reasonably priced food and drinks, as well as their prompt preparation, received commendations.
However, there are several critiques. The food menu, although decent in size, was frequently mentioned as limited with some guests wishing for more variety and healthier options. Instances of food being "basic" or "poor" were noted with some items like microwave burgers and fish finger sandwiches falling short of expectations. The food service at times was also highlighted as slow and chaotic with long waits and some dishes running out.
The bar area, on the other hand, is well appreciated for staying open late and offering a good selection of drinks, although the lack of draught beer and the occasional lack of ice raised some concerns. The proximity to nearby restaurants and shopping areas offers additional dining options for guests hoping for more variety.
Overall, while the dining experience at Moxy Birmingham NEC has several highlights in terms of quality, taste and reasonable pricing, there are noticeable areas for improvement in menu variety and service efficiency.
Rooms
At the Moxy Birmingham NEC, guests find the rooms to be an blend of modernity, cleanliness and comfort. The rooms are described as clean, tidy and warmly decorated with a stylish, contemporary design. Despite being on the smaller side, the rooms are well-equipped and functional, perfect for short stays. The comfortable, often labeled “crazy comfortable” beds ensure a good night’s rest and the vibrant decor adds a quirky yet cozy ambiance.
Many guests appreciate the immaculate cleanliness and the comprehensive amenities provided. There are modern touches like USB chargers, ample charging outlets, effective air conditioning and Smart TVs. Some rooms offer beautiful views of the lake, enhancing the overall experience.
However, a recurring concern is the room temperature with many reviews mentioning how the rooms tend to be too warm. Some guests managed this by keeping windows open; yet, it remained a noteworthy drawback for several visitors. Additionally, while the bathrooms are described as clean and featuring good showers, they are often noted to be compact.
Storage solutions are another mixed aspect with limited wardrobe options, which might not suit guests with longer stays or more baggage. Noise isolation also appeared inconsistent with soundproofing praised by some and found lacking by others. Despite these minor issues, the overall functionality and the modern, clean vibe of the rooms left a positive impression.
To sum up, Moxy Birmingham NEC offers clean, stylish and comfortable rooms with all essential amenities. The compact size and occasional heat might not be ideal for everyone, but the hotel's vibrant atmosphere and welcoming design make it a favorable choice for many travelers.
Beds
Moxy Birmingham NEC receives enthusiastic feedback for its beds with numerous guests praising the super comfy and incredibly comfortable bedding. Words like very comfortable and excellent are frequently used with beds often described as first class and ridiculously comfortable. Some reviews highlight details like soft pillows, clean sheets and cozy, warm beds, enhancing the overall sleep experience.
However, opinions do vary with a few guests noting that the beds were too soft or excessively hard and some found the mattresses stiff or uncomfortable. There were mentions of noisy bedsheets and occasionally hot bedding, affecting the sleep quality for some. Despite these critiques, the general consensus leans towards positive; guests largely appreciate the cozy, spacious and clean rooms complemented by comfortable bedding that promises a good night's sleep.
Cleanliness
Moxy Birmingham NEC stands out significantly for its cleanliness, receiving extensive praise from guests for its immaculate conditions. Rooms are commonly described as very clean, comfortable and well-maintained, making for a pleasant stay. The décor of the hotel is highlighted as clean, fresh, modern and stylish, boosting the overall appeal. Common areas in the hotel, including the corridors and communal spaces, are equally well kept and spotlessly clean. Housekeeping services are efficient, ensuring rooms are cleaned daily to a high standard. Despite a few isolated incidents of missed cleaning details, the majority of feedback underscores the hotel's exceptional standards of hygiene and tidiness. This consistent focus on cleanliness is complemented by modern amenities and reliable staff service, making Moxy Birmingham NEC a welcoming and hygienic choice for travelers.
Staff
The reviews of Moxy Birmingham NEC reveal an overwhelmingly positive impression of the hotel's staff. Described frequently as friendly, helpful and welcoming, the staff seem to make a significant mark on the guests' experiences. Numerous mentions highlight their professionalism, politeness and the cheerful demeanor that adds to the warm atmosphere of the hotel. Guests remarked on the exceptional service and attentiveness with multiple accounts of staff members going above and beyond to assist.
Reception and bar staff are noted for their friendly interactions and the housekeeping team also received accolades for their helpfulness and outstanding service, particularly during breakfast times. The front desk team is praised for providing a warm welcome during both check-in and check-out, contributing to a smooth and pleasant stay.
Despite a few instances of understaffing and some individual criticisms, the overarching sentiment is one of satisfaction with many guests appreciating the staff's efforts and competence. The hospitality at Moxy Birmingham NEC is consistently highlighted, leaving guests with a positive impression and a desire to return.
Wi-Fi
Guests of Moxy Birmingham NEC generally praised the hotel's free and reliable wifi, describing it as good, strong and easily accessible in public areas like the breakfast nook, terrace and workspace. The internet connection was often appreciated for its security and consistent performance with no significant issues noted during many stays. On the other hand, a few guests experienced slower speeds, around 10Mbps or less and occasional connectivity issues, such as freezing or dropping out, which impacted their experience. Despite some minor complaints, the overall sentiment towards the wifi was positive and checking in included receiving the necessary password for access.
Gym
The gym at Moxy Birmingham NEC receives mixed reviews from guests, but the positive highlights stand out. The facility is often described as usable and good with a clean and chic ambiance. Despite being on the smaller side, it's recognized as a nice addition to the hotel, providing guests with necessary access via their key. Some guests, however, were unaware of the gym's presence until their departure, suggesting that better awareness could enhance the experience. Overall, the gym serves as a convenient and well-maintained space for those looking to stay active during their stay.
Family
Moxy Birmingham NEC presents itself as a family-friendly hotel, making it a convenient choice for holidays with children. The hotel creates a pleasant and inviting atmosphere that appeals to young families, providing comfortable and spacious family rooms, though some guests noted a lack of basic amenities such as a fridge, sufficient sockets and mirrors in the family rooms.
The hotel's strategic location is excellent for those attending events at the nearby arena, enhancing its appeal for families looking for a convenient stay. The family rooms are generally appreciated for their comfort and the hotel's overall environment never makes families feel out of place. The appeal is further enhanced by the hotel staff's attention, such as remembering a child's birthday, adding a personal touch to the experience.
Children can enjoy various game areas including chess, Jenga and Foosball, promoting a fun and engaging atmosphere. However, despite its family-friendly vibe, there are areas indicating that the hotel may not be fully geared up for families with reports of noise at night affecting children's sleep.
4 Star
Situated conveniently near the Resorts World Arena, Moxy Birmingham NEC offers a modern and stylish experience with clean and chic decor. The hotel has a contemporary vibe that appeals to both young travelers and those seeking a relaxed atmosphere. The bedding is noted for being particularly comfortable, adding to the overall four-star value and comfort that the hotel promises.
Despite some reviews mentioning that the amenities feel more akin to a premium hostel, the service and facilities are generally perceived as meeting the four-star standard. The staff is frequently praised for their kindness and helpfulness, contributing to a positive and enjoyable stay.
While some guests found the breakfast to be basic, others highlighted more favorable options compared to different hotels, describing it as brilliant. There were mixed feelings about the food quality relative to the four-star rating, but the location and other features compensate for these minor drawbacks.
The hotel is noted for its excellent lighting, quirky and presentable spaces and excellent four-star amenities. The gym, though basic, meets the needs of most guests. The contemporary bar adds a nice touch to the overall stay experience.
Overall, Moxy Birmingham NEC is a spotlessly clean, stylish and comfortable hotel, perfect for those looking for a mix of no-frills convenience and the essentials for a four-star stay.
Business
Moxy Birmingham NEC is highly regarded for its suitability for business travelers. Its close proximity to the NEC is repeatedly highlighted as a major advantage, facilitating smooth and efficient business meetings and events, including trade fairs and exhibitions. The hotel's environment is described as modern, cozy and vibrant, which contributes to a professional yet comfortable stay.
Guests have noted that the hotel offers a business-friendly atmosphere with amenities and workspaces in rooms conducive to professional needs. The staff are frequently commended for their professionalism and helpfulness, adding to the hotel's appeal for business stays. Overall, the location, facilities and service make Moxy Birmingham NEC perfect for business travel, ensuring a pleasant and productive experience.
Luxury
Moxy Birmingham NEC offers a blend of modernity and luxury that creates a truly sophisticated and aesthetic experience. Guests consistently describe the hotel as stylish with a high-end look and feel, akin to a more luxurious version of a Premier Inn. The superb location and spotlessly clean surroundings only add to the appeal.
The rooms themselves are the epitome of luxury and comfort, featuring luxurious toiletries that enhance the overall stay. Visitors praise the stylish decor and modern amenities, emphasizing the hotel's cozy yet upscale vibe. The building itself is beautifully designed with luxurious styling and thoughtful details that contribute to a relaxing atmosphere.
Overall, Moxy Birmingham NEC impresses with its luxurious and modern approach, offering both comfort and a high-end experience for its guests.
Dog Friendly
Moxy Birmingham NEC is a haven for dog owners, delivering on its promise of pet-friendly accommodation and an environment where dogs are genuinely welcomed. Reviewers appreciated the small yet thoughtful gestures, such as special treats for dogs and water bowls provided by the attentive staff. The hotel's proximity to the NEC makes it a convenient choice, especially for those attending events like Crufts.
Guests noted the positive atmosphere created by the presence of other dogs, as it reassured them about the hotel's openness to pets. Many reviewers highlighted that their dogs were not only allowed in the rooms, but were made to feel comfortable and welcomed by the staff. The consistent feedback describes Moxy Birmingham NEC as a very dog-friendly location, where pets are readily accepted and integrated into the hospitality experience.
No, Moxy Birmingham NEC doesn't have any pool.
No, a spa isn't available at Moxy Birmingham NEC.
Yes, Moxy Birmingham NEC welcomes dogs.
No, parking facilities aren't available at Moxy Birmingham NEC.