Novotel Birmingham Airport Terminal Building - NEC
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNovotel Birmingham Airport enjoys a prime location, praised for its unparalleled convenience, being just steps away from the airport terminals, making it an ideal choice for travelers with early flights and late arrivals. Its proximity to the NEC and Birmingham International train station further enhances its appeal for passengers and event attendees alike. Despite its close proximity to the airport, soundproofed rooms ensure a quiet, comfortable stay, contributing to its overall positive experience.
The breakfast experience is largely lauded for its quality and variety with fresh ingredients and wide-ranging options, including traditional English breakfast, making it suitable for many tastes. The early breakfast hours serve travelers effectively. The dining options in the restaurant receive commendations for their delicious and varied menu, alongside efficient and friendly service. Although there are occasional comments about the limited menu and speed of service, the overall dining experience remains favorable.
Rooms are highly regarded for their spaciousness, modern design and cleanliness. Comfortable beds, ample space and soundproofing contribute to a restful experience. Though some guests find the bathrooms small or encounter noise near lifts and restaurants, the rooms' state of maintenance and modern amenities are generally acknowledged. The hotel maintains a strong reputation for cleanliness, upheld by diligent housekeeping and recent refurbishments that enhance its modern appearance.
The staff at Novotel Birmingham Airport are often praised for their friendliness, professionalism and efficiency, notably contributing to a positive guest experience. From the reception team to the bar and restaurant staff, the level of customer service garners positive reviews, despite occasional mentions of slow or unresponsive service.
Novotel’s free Wi-Fi is noted as strong and generally reliable, though some guests experience spotty connections. The gym, while clean and well-maintained, is considered basic and may not meet the needs of those seeking extensive fitness facilities. It serves well for quick workouts with functional facilities.
Families particularly appreciate the spacious family rooms, accommodating up to four guests comfortably and the attention to children’s needs, including special requests and family-friendly dining options. Activities for kids and connected rooms further enhance the family stay experience.
Beds receive mixed reviews, generally categorized as very comfortable but occasionally noted as too firm by some guests. Sofa beds garnered mixed reactions regarding their comfort.
Overall, Novotel Birmingham Airport stands out for its excellent location, cleanliness, modern facilities, comfortable rooms and professional staff, making it a preferred choice for travelers looking for convenience and quality accommodation near Birmingham Airport.
Categories
The breakfast experience is largely lauded for its quality and variety with fresh ingredients and wide-ranging options, including traditional English breakfast, making it suitable for many tastes. The early breakfast hours serve travelers effectively. The dining options in the restaurant receive commendations for their delicious and varied menu, alongside efficient and friendly service. Although there are occasional comments about the limited menu and speed of service, the overall dining experience remains favorable.
Rooms are highly regarded for their spaciousness, modern design and cleanliness. Comfortable beds, ample space and soundproofing contribute to a restful experience. Though some guests find the bathrooms small or encounter noise near lifts and restaurants, the rooms' state of maintenance and modern amenities are generally acknowledged. The hotel maintains a strong reputation for cleanliness, upheld by diligent housekeeping and recent refurbishments that enhance its modern appearance.
The staff at Novotel Birmingham Airport are often praised for their friendliness, professionalism and efficiency, notably contributing to a positive guest experience. From the reception team to the bar and restaurant staff, the level of customer service garners positive reviews, despite occasional mentions of slow or unresponsive service.
Novotel’s free Wi-Fi is noted as strong and generally reliable, though some guests experience spotty connections. The gym, while clean and well-maintained, is considered basic and may not meet the needs of those seeking extensive fitness facilities. It serves well for quick workouts with functional facilities.
Families particularly appreciate the spacious family rooms, accommodating up to four guests comfortably and the attention to children’s needs, including special requests and family-friendly dining options. Activities for kids and connected rooms further enhance the family stay experience.
Beds receive mixed reviews, generally categorized as very comfortable but occasionally noted as too firm by some guests. Sofa beds garnered mixed reactions regarding their comfort.
Overall, Novotel Birmingham Airport stands out for its excellent location, cleanliness, modern facilities, comfortable rooms and professional staff, making it a preferred choice for travelers looking for convenience and quality accommodation near Birmingham Airport.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Novotel Birmingham Airport enjoys a superb position that makes it an ideal choice for travelers, particularly for those with early flights or late arrivals. Its proximity to the airport, often described as literally across the road or just a few steps away, provides unparalleled convenience and ease of access to departure terminals. Guests highlight the minimal walking distance to the airport, typically taking just a couple of minutes, which ensures a stress-free start to their journey.
The hotel is also noted for being close to the NEC and Birmingham International train station, adding to its convenience for events and travel. Despite being so close to the airport, the rooms are soundproofed, ensuring a quiet and comfortable stay. The exceptional cleanliness and modern facilities contribute further to the overall positive experience.
Additionally, the location is regularly praised for its easy access to various transport links and nearby amenities like car parks and monorail services. Many guests appreciated the ease of access to both the airport and the NEC, making it a versatile choice for different travel needs. Overall, Novotel Birmingham Airport stands out for its prime location, making it a top choice for travelers needing quick access to Birmingham Airport and surrounding areas.
The breakfast experience at Novotel Birmingham Airport has garnered a mix of glowing and less favorable reviews from its guests. On the positive side, many guests praised the breakfast for its superb quality and variety, citing the freshness of the food and the professionalism of the staff. The buffet-style breakfast was frequently described as delicious with a wide range of options available, including a traditional English breakfast. Some guests specifically noted the excellent presentation and the use of fresh ingredients, including fresh vegetables and freshly ground coffee. Parents noted that the breakfast was ideal for families with something for everyone and early opening hours at 4 am were a bonus for travelers with morning flights.
However, some criticisms were raised. A few reviews pointed out that the breakfast could be cold and that the hot food sometimes didn't stay warm for long. There were occasional complaints about the price being steep relative to the offerings and a few guests felt that the selection was not as extensive as in previous stays. Issues like stale cereals, limited fresh fruit and minor disruptions such as non-functional toasters also surfaced. Despite these criticisms, the overall experience seemed positive for most guests, who appreciated the combination of friendly service, quality food and the convenience of early breakfast hours.
Novotel Birmingham Airport offers a mixed dining experience with both commendable and areas of improvement. The restaurant and bar generally receive high marks for the quality of their food, which is often described as delicious, lovely and satisfying. Menu options include items like scallops, beef cheeks, steak sandwiches and burgers, catering to diverse tastes including vegetarian preferences. Efficient service was regularly highlighted with both bar and restaurant staff praised for their friendliness and attention to detail. The ambiance is noted as perfect for a relaxing evening meal, making it a convenient option for travelers.
However, there are notable criticisms regarding the service speed and menu variety. Some guests found the food overpriced for its quality and portion sizes with occasional mentions of cold or bland dishes. Additionally, the dining service sometimes came across as uncoordinated, leading to long waits and occasional mix-ups. While the bar food was generally appreciated, it sometimes lagged behind in terms of creativity and could be pricey.
Overall, the dining experience at Novotel Birmingham Airport can be delightful, especially when considering the excellent bar service and well-prepared meals in the restaurant. Yet, there remains room for improvement in service efficiency and menu diversity to ensure a consistently high-quality experience for all guests.
At Novotel Birmingham Airport, guests generally find the rooms spacious, comfortable and clean, making them ideal for both families and solo travelers. The rooms are frequently described as well-appointed with modern and stylish décor, providing a pleasant and relaxing atmosphere. Many visitors appreciate the ample space, large TVs and the comfortable beds, contributing to a restful stay. The cleanliness of the rooms stands out with several reviews noting spotless conditions and well-maintained amenities.
However, there are some criticisms regarding the size of the bathrooms, which several guests found to be quite small and inconvenient, especially when separate from the toilet area. Additionally, while the rooms are usually soundproof and quiet, some guests experienced noise, particularly in the mornings and in rooms near the lift or restaurant areas.
Most guests highlight the efficient check-in process, the well-furnished rooms with plenty of electrical points and amenities like tea and coffee. Despite a few mentions of rooms not being ready on time or minor cleanliness issues, the overall impression is positive with the hotel’s proximity to the airport being a notable convenience for travelers. Moreover, the modern upgrades and stylish interiors add to the appeal, making it a comfortable and pleasant place to stay.
Guest reviews of the Novotel Birmingham Airport highlight a range of experiences with the hotel's beds. The majority of reviews emphasize comfort with numerous guests describing the beds as very comfortable, comfy or even super comfy. Some guests specifically appreciate the high quality of the mattresses, praising them as excellent, top-notch or of good quality, contributing to a comfortable night's sleep and making the rooms feel spacious and clean.
However, there are quite a few reviews indicating that some found the beds to be too firm or hard, which detracted from their overall experience. A notable number of guests mentioned that the beds were uncomfortable with some suggesting that the mattresses might need replacing or could be softer. This disparity in comfort levels is further highlighted by differing opinions on the firmness of the beds with some guests preferring softer options.
Sofa beds, often provided for additional guests, received mixed feedback. While a few reviews noted that sofa beds were comfortable, many others found them inadequate or uncomfortable, affecting the room's overall usability.
In summary, while many guests found the beds at Novotel Birmingham Airport to be comfortable and of high quality, others experienced issues with the firmness and comfort of both regular and sofa beds. Comfort levels appear to vary and preferences for mattress firmness play a significant role in these differing experiences.
Novotel Birmingham Airport consistently receives praise for its cleanliness and overall comfort. Guest reviews frequently highlight the spotless bathrooms and very clean rooms, contributing to a sense of modernity and comfort. The hotel’s public areas and facilities also adhere to high standards of cleanliness, making a stay here both pleasant and hygienic. Rooms are described as spacious, well-appointed and thoroughly cleaned with many guests finding them extremely comfortable.
Though mostly positive, a few reviews note occasional lapses in cleaning standards, such as dirty carpets and rooms not meeting guests' expectations. Noise from corridor traffic and leakage issues in bathrooms were also mentioned. However, these instances seem to be exceptions rather than the norm.
Overall, the hotel's recent refurbishment has left it with a modern, fresh feel and it stands out as a clean, comfortable option for travelers, especially due to its proximity to the airport terminal. The friendly and efficient cleaning staff also add to the positive experience, ensuring rooms and common areas are kept in tip-top shape for guests.
At 'Novotel Birmingham Airport', the staff consistently receive high praise for their friendly and professional demeanor. Guests frequently describe the reception staff as particularly welcoming, efficient and helpful, making check-in a pleasant experience. The team at the bar and restaurant also garners positive remarks with some members going above and beyond to ensure a delightful dining experience. Although there were occasional mentions of unhelpful or slow service, these instances are rare compared to the overwhelming commendations.
Housekeeping is often highlighted for its neatness and efficiency, contributing to an overall clean and comfortable stay. Staff members, including those at the front desk and housekeeping, are noted for being courteous, polite and enthusiastic, always ready to assist with guest needs. Specific employees, such as Brandon behind the bar and Pedro in the restaurant, are remembered fondly for their exceptional service and attentiveness.
Guests appreciate the staff's warm and cheerful attitude, which significantly enhances the hotel's welcoming atmosphere. The service is frequently described as professional and customer-focused with staff members making efforts to engage positively with guests and address any issues promptly. This consistent level of service and hospitality helps ensure that most visitors have an enjoyable and stress-free stay at Novotel Birmingham Airport.
Novotel Birmingham Airport's Wi-Fi service has received a mix of reviews with many guests noting positive aspects. The Wi-Fi is described as free and generally strong, often providing a good signal strength throughout the hotel. Its connectivity is highlighted as good with some guests experiencing very good and even excellent performance. The login process is efficient and the internet quality is often quite speedy. However, there are mentions of occasional weaknesses, particularly in the rooms, where the signal can be weak or spotty. Despite these minor issues, improvements have been noted and overall, the Wi-Fi remains a significant and mostly reliable feature of the hotel.
Nestled conveniently close to Birmingham Airport, the Novotel Birmingham Airport offers a range of amenities to ensure a comfortable stay. Among these is a gym that has sparked a variety of opinions from guests. On the positive side, the gym facilities are lauded for being clean and well-maintained. Some guests appreciated the new gym located upstairs, describing it as "great" with very suitable facilities for a quick workout.
However, other reviews highlight some limitations. Several guests mentioned that the gym is quite basic and on the smaller side. Accessibility to the gym also seems to be a concern as it requires a key card and is only open from 8 AM to 9 PM, which might not suit early risers looking to get in a morning workout. For those seeking a more extensive fitness experience, the lack of certain equipment, like running machines, may be a drawback.
While opinions vary, it is clear that the gym at Novotel Birmingham Airport serves basic fitness needs but might not satisfy those looking for a more comprehensive workout facility.
Novotel Birmingham Airport shines as a family-friendly haven, making it an excellent choice for those traveling with kids. Reviewers often mentioned the spacious family rooms, which comfortably accommodate families of three or even four, providing ample space without feeling cramped. Connecting rooms were a hit, offering convenience and peace of mind, particularly for families requiring more than one room.
The hotel staff are noted for being exceptionally helpful with children, attending to special needs such as assisting children with ASD and ensuring travel cots are set up. The hotel's family orientation extends to the dining options with a children's buffet receiving high praise, although the adult menu might leave some yearning for simpler fare.
Location-wise, the hotel stands out, especially for those catching early flights. Families appreciated the modern amenities, cleanliness and overall welcoming atmosphere. While some found the rooms a tad small for a family of four, the majority felt the accommodation met their needs well.
Despite minor hiccups like sofa beds and travel cots not always being ready, the overall sentiment remains positive with families feeling safe, welcomed and well-catered to. Activities for kids and family areas add to the family-friendly appeal, making Novotel Birmingham Airport a reliable choice for family travel.
Novotel Birmingham Airport has garnered mixed reviews, but many guests emphasize its positive aspects. The hotel frequently receives praise for its modern and fresh layout, complemented by clean and well-equipped rooms. Guests appreciate the spacious and contemporary feel of the accommodations, which meet the expectations for a four-star establishment. The staff are often noted for being welcoming and respectful, contributing to an overall satisfactory experience.
The hotel's amenities reflect its four-star status with large rooms that are well-stocked with essentials like tea, coffee and Smart TVs. The overall cleanliness of the hotel is often highlighted, though a few areas have been mentioned as needing updates or improvements.
However, there are criticisms that some facilities, particularly in the restaurant, did not meet four-star standards. Issues such as the lack of soap and incomplete room cleaning have been pointed out. Despite these shortcomings, for many, the hotel offers a good balance of modernity and affordability, making it a suitable choice for travelers.
Novotel Birmingham Airport is a highly convenient option for business travelers, offering excellent access to both the airport and the NEC Pavilion. The hotel's location is particularly beneficial for those with early morning flights or meetings nearby, making it a practical choice for business trips. The quick check-in process and early check-in options add to the ease of stay.
The business facilities are clean and well-equipped with a functional business center and resources that cater effectively to professional needs. Rooms are designed with business travelers in mind, featuring desks and ample workspace, which many guests found ideal for work.
While the restaurant offers a limited array of food choices, the overall fit for business purposes compensates for this shortcoming. Some guests mentioned that the surroundings can be busy and chaotic and that there are better options available, but many still found it up there with the best due to its strategic location and well-organized business amenities.
In summary, Novotel Birmingham Airport stands out for its convenient location, practical business amenities and efficiency in catering to professional needs, making it a commendable choice for business travel.
Located just a 5-minute walk from Birmingham's airport terminal, Novotel Birmingham Airport is known for its impressive accessibility features. The hotel is generally user-friendly, boasting lift options and availability, although some guests have reported occasional issues with all lifts functioning. The rooms are sizable and well-equipped, catering to the needs of wheelchair users with accessible rooms and appropriate facilities.
The bar and restaurant are wheelchair accessible and open throughout the day, adding to the hotel's convenience. Guests appreciated the accommodating staff who were responsive to specific accessibility requests.
However, there are areas for improvement. Some guests experienced a lack of disabled bathroom facilities and the absence of handrails in the bathrooms. There were notes on the room toilets being small and some lifts not serving all floors, which could pose a challenge for those with mobility issues. Additionally, better signage within the hotel could enhance the overall experience.
Despite occasional setbacks, the easy access to the airport, clean accessible areas and the high standard of accessible rooms make Novotel Birmingham Airport a favorable choice for travelers with disabilities. The proximity to the terminal is especially beneficial for those with limited mobility, ensuring a comfortable and convenient stay.
The Novotel Birmingham Airport has garnered attention for its dog-friendly amenities, making it a welcoming choice for travelers with pets. The hotel ensures that dogs are not only allowed but are warmly welcomed and accommodated. Guests have noted the presence of dog-friendly areas, affirming the hotel's commitment to being pet-friendly. Despite occasional feedback about the lack of initial information regarding dogs in rooms, the overarching sentiment suggests that pet owners can expect a positive experience with their furry companions at this conveniently located hotel.
Location Show Map
Location
The hotel is also noted for being close to the NEC and Birmingham International train station, adding to its convenience for events and travel. Despite being so close to the airport, the rooms are soundproofed, ensuring a quiet and comfortable stay. The exceptional cleanliness and modern facilities contribute further to the overall positive experience.
Additionally, the location is regularly praised for its easy access to various transport links and nearby amenities like car parks and monorail services. Many guests appreciated the ease of access to both the airport and the NEC, making it a versatile choice for different travel needs. Overall, Novotel Birmingham Airport stands out for its prime location, making it a top choice for travelers needing quick access to Birmingham Airport and surrounding areas.
Breakfast
However, some criticisms were raised. A few reviews pointed out that the breakfast could be cold and that the hot food sometimes didn't stay warm for long. There were occasional complaints about the price being steep relative to the offerings and a few guests felt that the selection was not as extensive as in previous stays. Issues like stale cereals, limited fresh fruit and minor disruptions such as non-functional toasters also surfaced. Despite these criticisms, the overall experience seemed positive for most guests, who appreciated the combination of friendly service, quality food and the convenience of early breakfast hours.
Dinner
However, there are notable criticisms regarding the service speed and menu variety. Some guests found the food overpriced for its quality and portion sizes with occasional mentions of cold or bland dishes. Additionally, the dining service sometimes came across as uncoordinated, leading to long waits and occasional mix-ups. While the bar food was generally appreciated, it sometimes lagged behind in terms of creativity and could be pricey.
Overall, the dining experience at Novotel Birmingham Airport can be delightful, especially when considering the excellent bar service and well-prepared meals in the restaurant. Yet, there remains room for improvement in service efficiency and menu diversity to ensure a consistently high-quality experience for all guests.
Rooms
However, there are some criticisms regarding the size of the bathrooms, which several guests found to be quite small and inconvenient, especially when separate from the toilet area. Additionally, while the rooms are usually soundproof and quiet, some guests experienced noise, particularly in the mornings and in rooms near the lift or restaurant areas.
Most guests highlight the efficient check-in process, the well-furnished rooms with plenty of electrical points and amenities like tea and coffee. Despite a few mentions of rooms not being ready on time or minor cleanliness issues, the overall impression is positive with the hotel’s proximity to the airport being a notable convenience for travelers. Moreover, the modern upgrades and stylish interiors add to the appeal, making it a comfortable and pleasant place to stay.
Beds
However, there are quite a few reviews indicating that some found the beds to be too firm or hard, which detracted from their overall experience. A notable number of guests mentioned that the beds were uncomfortable with some suggesting that the mattresses might need replacing or could be softer. This disparity in comfort levels is further highlighted by differing opinions on the firmness of the beds with some guests preferring softer options.
Sofa beds, often provided for additional guests, received mixed feedback. While a few reviews noted that sofa beds were comfortable, many others found them inadequate or uncomfortable, affecting the room's overall usability.
In summary, while many guests found the beds at Novotel Birmingham Airport to be comfortable and of high quality, others experienced issues with the firmness and comfort of both regular and sofa beds. Comfort levels appear to vary and preferences for mattress firmness play a significant role in these differing experiences.
Cleanliness
Though mostly positive, a few reviews note occasional lapses in cleaning standards, such as dirty carpets and rooms not meeting guests' expectations. Noise from corridor traffic and leakage issues in bathrooms were also mentioned. However, these instances seem to be exceptions rather than the norm.
Overall, the hotel's recent refurbishment has left it with a modern, fresh feel and it stands out as a clean, comfortable option for travelers, especially due to its proximity to the airport terminal. The friendly and efficient cleaning staff also add to the positive experience, ensuring rooms and common areas are kept in tip-top shape for guests.
Staff
Housekeeping is often highlighted for its neatness and efficiency, contributing to an overall clean and comfortable stay. Staff members, including those at the front desk and housekeeping, are noted for being courteous, polite and enthusiastic, always ready to assist with guest needs. Specific employees, such as Brandon behind the bar and Pedro in the restaurant, are remembered fondly for their exceptional service and attentiveness.
Guests appreciate the staff's warm and cheerful attitude, which significantly enhances the hotel's welcoming atmosphere. The service is frequently described as professional and customer-focused with staff members making efforts to engage positively with guests and address any issues promptly. This consistent level of service and hospitality helps ensure that most visitors have an enjoyable and stress-free stay at Novotel Birmingham Airport.
Wi-Fi
Gym
However, other reviews highlight some limitations. Several guests mentioned that the gym is quite basic and on the smaller side. Accessibility to the gym also seems to be a concern as it requires a key card and is only open from 8 AM to 9 PM, which might not suit early risers looking to get in a morning workout. For those seeking a more extensive fitness experience, the lack of certain equipment, like running machines, may be a drawback.
While opinions vary, it is clear that the gym at Novotel Birmingham Airport serves basic fitness needs but might not satisfy those looking for a more comprehensive workout facility.
Family
The hotel staff are noted for being exceptionally helpful with children, attending to special needs such as assisting children with ASD and ensuring travel cots are set up. The hotel's family orientation extends to the dining options with a children's buffet receiving high praise, although the adult menu might leave some yearning for simpler fare.
Location-wise, the hotel stands out, especially for those catching early flights. Families appreciated the modern amenities, cleanliness and overall welcoming atmosphere. While some found the rooms a tad small for a family of four, the majority felt the accommodation met their needs well.
Despite minor hiccups like sofa beds and travel cots not always being ready, the overall sentiment remains positive with families feeling safe, welcomed and well-catered to. Activities for kids and family areas add to the family-friendly appeal, making Novotel Birmingham Airport a reliable choice for family travel.
4 Star
The hotel's amenities reflect its four-star status with large rooms that are well-stocked with essentials like tea, coffee and Smart TVs. The overall cleanliness of the hotel is often highlighted, though a few areas have been mentioned as needing updates or improvements.
However, there are criticisms that some facilities, particularly in the restaurant, did not meet four-star standards. Issues such as the lack of soap and incomplete room cleaning have been pointed out. Despite these shortcomings, for many, the hotel offers a good balance of modernity and affordability, making it a suitable choice for travelers.
Business
The business facilities are clean and well-equipped with a functional business center and resources that cater effectively to professional needs. Rooms are designed with business travelers in mind, featuring desks and ample workspace, which many guests found ideal for work.
While the restaurant offers a limited array of food choices, the overall fit for business purposes compensates for this shortcoming. Some guests mentioned that the surroundings can be busy and chaotic and that there are better options available, but many still found it up there with the best due to its strategic location and well-organized business amenities.
In summary, Novotel Birmingham Airport stands out for its convenient location, practical business amenities and efficiency in catering to professional needs, making it a commendable choice for business travel.
Accessible
The bar and restaurant are wheelchair accessible and open throughout the day, adding to the hotel's convenience. Guests appreciated the accommodating staff who were responsive to specific accessibility requests.
However, there are areas for improvement. Some guests experienced a lack of disabled bathroom facilities and the absence of handrails in the bathrooms. There were notes on the room toilets being small and some lifts not serving all floors, which could pose a challenge for those with mobility issues. Additionally, better signage within the hotel could enhance the overall experience.
Despite occasional setbacks, the easy access to the airport, clean accessible areas and the high standard of accessible rooms make Novotel Birmingham Airport a favorable choice for travelers with disabilities. The proximity to the terminal is especially beneficial for those with limited mobility, ensuring a comfortable and convenient stay.
Dog Friendly
No, Novotel Birmingham Airport Terminal Building - NEC doesn't have any pool.
No, a spa isn't available at Novotel Birmingham Airport Terminal Building - NEC.
Yes, Novotel Birmingham Airport Terminal Building - NEC welcomes dogs.
No, parking facilities aren't available at Novotel Birmingham Airport Terminal Building - NEC.
Yes, Novotel Birmingham Airport Terminal Building - NEC has a gym.
Location Show Map
More Options
