Apollo Hotel
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Summary of reviewsApollo Hotel receives praise for its strategically convenient and central location with guests appreciating its proximity to Birmingham City Center, local shops, cafes and restaurants. The ease of public transportation access and the availability of free car parking further enhance its appeal, especially for those attending city events or gigs.
While breakfast experiences at the hotel are mixed, a significant number of guests consider it good, freshly made and a highlight of their stay. However, some criticisms include the limited variety, issues with freshness and cleanliness of the breakfast area.
Guest opinions on the rooms are varied. Many find them clean, comfortable and spacious with adequate amenities and comfy beds. Yet, several reviews highlight the need for renovation, noting outdated decor, musty smells, insufficient cleaning and malfunctioning bathroom fixtures.
Cleanliness feedback is quite divided. Some guests describe the rooms as clean and comfortable, but many complain about outdated facilities, dirty carpets and poor hygiene in bathrooms and public areas.
The standout feature of Apollo Hotel is its staff, who are frequently described as friendly, helpful and cooperative, especially the reception team. Despite occasional reports of less favorable interactions, the overall impression of the staff remains highly positive.
Parking at the hotel receives consistent praise for its convenience, ample availability and the benefit of being free. This contributes significantly to the overall value for guests.
The hotel's beds are generally well-received with many guests finding them comfortable and clean, enhancing their overall stay experience. Despite occasional complaints about bed height, size and firmness, the majority of feedback indicates that the beds provide a restful night’s sleep.
Overall, Apollo Hotel offers convenience and comfort, especially in terms of location, parking and staff friendliness, though it faces challenges in maintaining consistent cleanliness and updated facilities.
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While breakfast experiences at the hotel are mixed, a significant number of guests consider it good, freshly made and a highlight of their stay. However, some criticisms include the limited variety, issues with freshness and cleanliness of the breakfast area.
Guest opinions on the rooms are varied. Many find them clean, comfortable and spacious with adequate amenities and comfy beds. Yet, several reviews highlight the need for renovation, noting outdated decor, musty smells, insufficient cleaning and malfunctioning bathroom fixtures.
Cleanliness feedback is quite divided. Some guests describe the rooms as clean and comfortable, but many complain about outdated facilities, dirty carpets and poor hygiene in bathrooms and public areas.
The standout feature of Apollo Hotel is its staff, who are frequently described as friendly, helpful and cooperative, especially the reception team. Despite occasional reports of less favorable interactions, the overall impression of the staff remains highly positive.
Parking at the hotel receives consistent praise for its convenience, ample availability and the benefit of being free. This contributes significantly to the overall value for guests.
The hotel's beds are generally well-received with many guests finding them comfortable and clean, enhancing their overall stay experience. Despite occasional complaints about bed height, size and firmness, the majority of feedback indicates that the beds provide a restful night’s sleep.
Overall, Apollo Hotel offers convenience and comfort, especially in terms of location, parking and staff friendliness, though it faces challenges in maintaining consistent cleanliness and updated facilities.
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Hotel with Parking
3-Star Hotel
Guest Reviews
Apollo Hotel's location has received consistent praise for its convenience and strategic positioning. Frequently described as great, ideal and central, the hotel is well-suited for both work and leisure. Its proximity to Birmingham City Center makes it a prime spot with easy access to local shops, cafes and restaurants. Guests highlighted the convenience of public transportation with bus routes nearby and a hassle-free cab pickup. Additionally, free car parking adds to its allure for those driving. The location caters well to visitors attending city events or gigs and several reviews commend its closeness to city amenities and a small local market. Overall, Apollo Hotel's location is both practical and accommodating for a variety of guests' needs.
Guest reviews of the Apollo Hotel's breakfast present a mixed picture. Positively, some guests describe the breakfast as good, very nice and even great. A number of reviewers appreciated that the breakfast was freshly made and a highlight of their stay with some deeming it good value. However, there are also several negative comments. Some guests found the breakfast to be basic, bland and lacking in variety with some pointing out a limited selection of cold items and a minimal fruit offering. Issues with freshness and temperature were recurrent with reports of tepid, overcooked dishes and cold meals. Instances of stale bread and an overall below-standard experience were mentioned. Inconsistent quality and execution also surfaced, suggesting a lack of consistency in the breakfast service. The breakfast area itself appeared to need more attention to cleanliness and ambiance. Despite these criticisms, a portion of guests still found the experience decent and enough to consider extending their stay to enjoy it longer.
The reviews of Apollo Hotel present a mixed picture of its rooms. Many guests appreciated the cleanliness and comfort of the rooms, describing them as clean, comfortable and functional. The spaciousness and availability of necessary amenities were also noted with some enjoying the comfy beds and clean bedding. The hotel's easy-to-locate parking was an added convenience for visitors.
However, a significant number of reviews point out the hotel's shortcomings. Guests frequently mentioned that the rooms did not match the pictures provided, often describing them as outdated, dirty and run down. Complaints included strange and musty smells, insufficient cleaning and the overall need for renovation. Issues with the bathrooms, such as dirty and non-functional showers and furniture that was both old and uncomfortable, were recurring themes.
Despite the affordability and basic functionality, the general consensus suggests that the Apollo Hotel requires significant improvements in maintenance and cleanliness to meet guest expectations.
The beds at Apollo Hotel have generally garnered positive feedback from guests. Many have praised the beds as comfortable, clean and a highlight of their stay. Descriptions such as "comfortable," "very comfy," and "nice" frequently appear in the reviews. Guests also appreciated the overall cleanliness and comfort of their rooms.
However, a few inconsistencies were noted. Some guests experienced issues with bed height, mattress size and firmness with a few describing the beds as too hard or too soft. There were occasional mentions of hygiene problems, including dust and cleanliness issues.
Despite these isolated concerns, the prevailing sentiment is that the beds at Apollo Hotel provide a restful and comfortable sleeping experience for most visitors.
Apollo Hotel seems to present a stark contrast in guest experiences regarding cleanliness. On a positive note, some guests describe rooms as clean and comfortable, praising the facilities and beds for their comfort. However, a significant portion of reviews paint a much less favorable image. Complaints about outdated rooms, torn sheets, blown bulbs and overall cleanliness issues dominate the feedback. Hallways frequently reeked of cigarette smoke and the carpets and furniture were often described as filthy. Several guests mentioned that the hotel appears neglected with walls covered in stains and surfaces layered in dust. Hygiene problems extend to the bathrooms, where improper cleaning and broken fixtures were noted, although some issues were quickly addressed by staff. Additionally, outside areas were cluttered with rubbish. The overall sentiment indicates that the hotel has room for improvement in maintaining its facilities.
At the Apollo Hotel, the standout element that consistently garners praise is the staff. Guests frequently describe the team as friendly, helpful and cooperative. The reception staff, in particular, often receive commendations for their pleasant demeanor and willingness to assist with several guests specifically highlighting their interactions with helpful and kind individuals at the front desk. Mornings at the hotel seem to be brightened by friendly service and many note the great effort put forth by specific staff members to accommodate guests, even under challenging circumstances.
There are, however, occasional mentions of less favorable interactions, suggesting some inconsistency in the service experience. Despite these few negative comments, the overall sentiment leans heavily towards positive with many guests expressing satisfaction with the amiable and accommodating nature of the staff. Whether it's the reception personnel, the morning crew or the night desk team, the staff at Apollo Hotel manage to leave a largely favorable impression on its guests.
Apollo Hotel offers a convenient parking experience for its guests, featuring an abundance of free parking spaces. Visitors consistently highlight the ample availability of parking spots, including spaces right outside their rooms. The hotel's parking facilities contribute to its great value for money proposition with easy access to the town center further enhancing its appeal. Additionally, guests appreciate the combination of free parking with other amenities such as comfortable beds and a good location. Overall, the parking situation at Apollo Hotel receives positive remarks for its convenience and accessibility.
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Location
Breakfast
Rooms
However, a significant number of reviews point out the hotel's shortcomings. Guests frequently mentioned that the rooms did not match the pictures provided, often describing them as outdated, dirty and run down. Complaints included strange and musty smells, insufficient cleaning and the overall need for renovation. Issues with the bathrooms, such as dirty and non-functional showers and furniture that was both old and uncomfortable, were recurring themes.
Despite the affordability and basic functionality, the general consensus suggests that the Apollo Hotel requires significant improvements in maintenance and cleanliness to meet guest expectations.
Beds
However, a few inconsistencies were noted. Some guests experienced issues with bed height, mattress size and firmness with a few describing the beds as too hard or too soft. There were occasional mentions of hygiene problems, including dust and cleanliness issues.
Despite these isolated concerns, the prevailing sentiment is that the beds at Apollo Hotel provide a restful and comfortable sleeping experience for most visitors.
Cleanliness
Staff
There are, however, occasional mentions of less favorable interactions, suggesting some inconsistency in the service experience. Despite these few negative comments, the overall sentiment leans heavily towards positive with many guests expressing satisfaction with the amiable and accommodating nature of the staff. Whether it's the reception personnel, the morning crew or the night desk team, the staff at Apollo Hotel manage to leave a largely favorable impression on its guests.
Parking
No, Apollo Hotel doesn't have any pool.
No, a spa isn't available at Apollo Hotel.
No, Apollo Hotel doesn't allow dogs.
Yes, parking facilities are available at Apollo Hotel.
No, Apollo Hotel doesn't have a gym.
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