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Summary of reviewsThe Ibis Birmingham Centre New Street Station Hotel enjoys significant praise, primarily for its convenient and vibrant location in the heart of Birmingham. Situated in the lively Chinatown district and just a brief walk from Birmingham New Street Station, it serves as a prime choice for guests wanting easy access to the city's attractions, restaurants, bars and nightlife. Its centrality ensures seamless connectivity and makes it ideal for those looking to explore Birmingham's varied offerings.
Guests also highlight the generally good quality and variety of the breakfast, appreciating the range of options including a cooked breakfast, continental choices and a buffet. The food is often described as delicious, fresh and well-presented with friendly and efficient staff contributing to a pleasant dining experience. While dinner reviews are mixed with some finding the menu limited and the food occasionally overcooked, the bar's stylish ambiance and 24-hour availability for drinks and late-night snacks receive consistent praise. The vibrant setting of the bar, despite the basic meal options, enhances the overall guest experience.
Room reviews indicate that while the accommodations are compact and dated, they are clean, comfortable and functional. Soundproofing through triple-glazing helps minimize external noise, even though some noise from nearby clubs persists. The decor may be tired, but the cleanliness and essential amenities cater well to budget travelers or those on short stays.
Cleanliness across the hotel garners positive remarks with rooms and communal areas like the lobby and breakfast area being well-maintained. Some inconsistencies exist, such as occasional mentions of stained carpets and dust, but the overall housekeeping standards are regarded as good.
The staff is frequently highlighted as a standout feature of the hotel. Guests recount numerous instances of friendly, helpful and professional staff going above and beyond to ensure a pleasant stay. Their polite and attentive service, especially during check-ins and resolving issues, significantly enhances the guest experience.
WiFi service is mostly reliable and strong, meeting the general needs of the guests. Though there are a few reports of weak signals in certain rooms, the majority of reviews reflect a positive experience regarding internet connectivity.
Families find the hotel offers spacious and comfortable rooms, though the noise from nearby nightlife may not be ideal for those with young children. The proximity to shopping and entertainment, along with friendly staff, makes it a suitable option for families with teenagers or those seeking the city's vibrancy.
The hotel, located in an area rich with nightlife, appeals to those looking to immerse themselves in Birmingham's late-night scene, though light sleepers might find the external noise challenging. Earplugs are often recommended for a better night’s sleep.
Guest opinions on the beds are varied with many finding them comfortable while others note them as too firm or narrow. The overall consensus is that the hotel meets expectations for a three-star establishment, providing a straightforward, budget-friendly stay with essential amenities and functionality.
In conclusion, the ibis Birmingham Centre New Street Station Hotel is well-suited for travelers seeking an affordable, centrally-located hotel with friendly service, decent breakfast options and functional rooms. Its prime location, alongside a positive guest experience fostered by excellent staff, makes it a solid choice for budget-conscious visitors looking to enjoy Birmingham's dynamic atmosphere. Show more
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Categories
Family Friendly Hotel
ibis Birmingham Centre New Street Station Hotel provides budget-friendly family accommodations. Its location near New Street Station offers easy access to Birmingham's attractions.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel near Nightlife Spots
Located near New Street Station, this Ibis hotel is close to the Chinese Quarter and city centre nightlife. The central location provides convenient access to various bars and entertainment options.
Hotel with Free Wi-Fi
This Ibis hotel offers complimentary Wi-Fi. It is situated near New Street Station, providing easy access to transportation and city amenities.
3-Star Hotel
This hotel is conveniently located near New Street Station, making it easily accessible. It provides a comfortable base for exploring the city.
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Double RoomThis room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Twin RoomThis room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Family Room with One Double Bed and One Single BedThe triple room provides a tea and coffee maker, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
The ibis Birmingham Centre New Street Station Hotel is frequently praised for its enviable location at the heart of the city. Situated right in the bustling Chinatown district, it is only a short walk from Birmingham New Street Station, making it incredibly convenient for accessing trains. Guests find it ideally positioned for exploring a variety of attractions, from the Bullring shopping centre to the Hippodrome Theatre, as well as the O2 Academy and the Gay Village.
The hotel's centrality also places it near an abundance of restaurants, bars and nightlife options, which is a bonus for those looking to enjoy Birmingham's vibrant social scene. Visitors appreciate that everything they need, from dining and shopping to entertainment, is within easy walking distance. The proximity to transport links further enhances its appeal, offering guests seamless connectivity for their journeys.
Although some mention noise due to its central spot amidst nightclubs and busy streets, most find the benefits of the location far outweigh any potential drawbacks. Whether one is in town for a night out, shopping or attending events, the hotel's position makes it a prime choice for those wanting to immerse themselves in the city's dynamic atmosphere. Overall, the ibis Birmingham Centre New Street Station Hotel's location is often described as perfect, brilliant and fantastic, consistently meeting the varied needs of its guests.
Breakfast
The breakfast at Ibis Birmingham Centre New Street Station Hotel receives generally positive feedback from guests. Many guests highlight the good quality and variety of the breakfast offerings, noting options such as a cooked breakfast, a full continental spread and a buffet style with plentiful choices of both hot and cold items. The breakfast is often described as delicious, fresh and well-presented with some mentioning excellent pastries and hot drinks.
Several reviewers appreciate the breakfast's value for money, especially when included in the room rate. Vegetarians and those with dietary requirements also find suitable options available, which adds to the overall positive experience. Many guests compliment the efficient and friendly staff who contribute to an enjoyable breakfast environment.
However, there are some mixed reviews regarding specific aspects. A few guests mention that the breakfast could be slow to replenish or that some items were cold or overcooked. Despite these minor issues, the general consensus suggests that many guests enjoy starting their day with the hotel's breakfast offerings in a pleasant atmosphere at a reasonable price.
Dinner
Many guests of the ibis Birmingham Centre New Street Station Hotel have had mixed experiences regarding dinner at the hotel. The menu is described as limited, resembling typical budget hotel fare. While some have found the meals to be "okay" or "adequate," and have enjoyed dishes such as the Welsh rarebit and sandwiches, others have remarked on the basic and sometimes overcooked nature of the food. Pizza options are reportedly limited to Chicago Town varieties.
However, many guests have appreciated the bar and dining areas, frequently highlighting the 24-hour availability, stylish ambiance and pool table as standout features. Despite some critiques over the limited and occasionally disappointing food selection, the bar's atmosphere and its constant availability for coffee and drinks have received consistent praise.
There are comments on the convenience of the location, noting the presence of many nearby bars and restaurants. Guests have appreciated the practical aspects such as being able to order food late at night and the fresh preparation and friendly service from the kitchen staff.
Overall, while the dinner options at the ibis Birmingham Centre New Street Station Hotel may not be exceptional, the bar's vibrant setting and continuous service provide a pleasant and convenient experience for many travelers.
Rooms
The guest reviews of the rooms at ibis Birmingham Centre New Street Station Hotel predominantly highlight their compact and dated nature. Many guests noted that the rooms are indeed small and could benefit from renovation and modern updates. Despite their size, several reviews mentioned that the rooms were clean, comfortable and functional, making them adequate for short stays. The triple-glazing and soundproofing were appreciated by guests for minimizing external noise, even though some mentioned noise from nearby clubs and thin walls between rooms.
The bathrooms, while often described as tiny, were generally considered adequate. The hotel’s decor was frequently cited as outdated and tired with some guests noting musty smells and carpets in need of replacement. Air conditioning was lacking or ineffective, leading to rooms being excessively warm, although fans were sometimes provided.
Overall, while the rooms might feel cramped and basic, they were typically clean and equipped with necessary amenities, making them suitable for budget travelers or short stays. The hotel's central location and polite staff also contributed positively to the guests' experiences. However, for those expecting modern facilities and spacious accommodations, the rooms might fall short of expectations.
Beds
The bed comfort at Ibis Birmingham Centre New Street Station Hotel has received mixed feedback from guests. Many have praised the beds as being very comfortable and providing a good night's sleep with some mentioning new bedding quality and comfy pillows. However, a significant number of guests have also found the beds to be uncomfortably hard, sometimes describing the mattresses as thin or too firm and some beds even being broken. The size of the beds, particularly singles, has been noted as small and somewhat narrow. The pillows also received criticism for being firm or uncomfortable. Despite these mixed reviews, several guests reported a satisfactory experience, highlighting the cleanliness of the beds and the rooms.
Cleanliness
The Ibis Birmingham Centre New Street Station Hotel generally receives positive feedback regarding the cleanliness of its rooms and communal areas. Guests often highlight that rooms are clean, comfortable and well-maintained. Many reviewers specifically noted that their rooms were spotless or very clean, which reflects an overall positive impression of the housekeeping standards.
However, there were some inconsistencies mentioned in reviews. While many rooms and bathrooms were described as clean, other guests pointed out issues such as stained carpets, dust on surfaces and some unclean bathrooms. These isolated reports suggest that the cleaning standards could be more consistently maintained across the hotel.
The communal areas, including the lobby and breakfast area, were frequently praised for their cleanliness and welcoming appearance. Overall, the hotel is noted for being clean and functional, even if some areas appear a bit dated or could benefit from deeper cleaning.
In summary, the Ibis Birmingham Centre New Street Station Hotel provides a generally clean and comfortable environment for its guests, though there is room for improvement in maintaining consistency in cleaning standards across all areas.
Staff
The reviews for the Ibis Birmingham Centre New Street Station Hotel consistently highlight the exceptional quality of the staff. Phrases like friendly, helpful, welcoming and professional are frequently mentioned, underscoring the positive impact the staff has on guests' experiences. The hotel employees are praised for their politeness, attentiveness and efficiency in managing check-ins and resolving issues with particular commendation for their warm demeanor and eagerness to assist. Despite occasional mentions of less-than-ideal interactions, the overwhelming consensus is that the staff is a standout feature of the hotel, contributing significantly to a pleasant stay. Several reviews also note specific instances where individual staff members went above and beyond, further enhancing the guests' satisfaction.
Wi-Fi
The WiFi situation at the ibis Birmingham Centre New Street Station Hotel has received mixed reviews, mostly positive. Many guests appreciated the availability of free WiFi, stating that it was strong, reliable and worked well throughout the hotel. Phrases like "WiFi was good," "WiFi was excellent throughout," and "strong WiFi signal throughout" were frequently mentioned, contributing to a generally favorable perception of the hotel's internet connectivity.
However, some reviews indicated areas for improvement. A few guests encountered issues with the WiFi signal being weak and unstable in certain rooms. There were instances of WiFi not working at all, requiring the use of alternative means like WhatsApp to get assistance. While some guests described the WiFi as being "decent" and one indicated that it "could be faster," the overall impression remains positive, especially with comments highlighting the excellent and reliable nature of the connection.
In conclusion, while the WiFi at ibis Birmingham Centre New Street Station Hotel generally meets guests' needs, some inconsistencies in performance suggest room for improvement to ensure a universally robust experience.
Family
The ibis Birmingham Centre New Street Station Hotel offers a mix of experiences for families traveling with children. Guests consistently mentioned that family rooms are notably spacious, big and comfortable. They praised the hotel for providing a room with a proper bed for children, ensuring comfort during the stay.
However, several reviews highlighted that the noise levels, particularly from nearby clubs, made the environment less than ideal for young children. It's noted that families sometimes had rooms overlooking nightclubs, resulting in disturbances that were not suitable for young ones. Despite these noise issues, the hotel's proximity to shopping and nightlife might appeal more to those traveling with teenagers or looking for a vibrant city experience.
Additionally, amenities such as a decent lounge/bar area and the convenient car park under the hotel were positively remarked upon, adding extra convenience for guests. The friendly staff consistently received praise for their service and made families feel welcome.
In conclusion, while the ibis Birmingham Centre New Street Station Hotel offers excellent value for money and spacious family rooms, the surrounding nightlife and noise levels should be considered for families traveling with young children.
Nightlife
The ibis Birmingham Centre New Street Station Hotel is situated in a vibrant area of Birmingham with a bustling nightlife. Close to numerous bars and nightclubs, it offers great convenience for those looking to enjoy the city's late-night entertainment. Restaurants, pubs and clubs are all within walking distance and the hotel’s proximity to major attractions such as the Bullring, Chinatown and the 02 Arena lends it a prime location for visitors.
However, guests repeatedly cited significant noise levels as a major downside to staying here. Loud music from nearby clubs and bars continues well into the early hours, making it challenging for some to get a good night's sleep. The noise persists until 4:00 AM in some instances with thumping beats and outdoor street activity contributing to the disturbance. Despite triple-glazed windows, the sound insulation seems insufficient for the loud surroundings.
The area, while busy and sometimes not very pleasant, remains generally safe during the day. For those seeking to enjoy Birmingham’s nightlife, this hotel is ideally located, but light sleepers or anyone needing a quieter environment for rest might find the incessant noise problematic. Earplugs are strongly recommended and choosing a visit outside the peak weekend party times might provide a more restful experience.
3 Star
The ibis Birmingham Centre New Street Station Hotel offers a straightforward three-star experience with no frills. Guests consistently describe it as delivering exactly what is expected for its rating, providing an affordable and comfortable stay. While some reviews noted that the hotel could benefit from a fresh coat of paint and renovations, the general consensus is that it meets the standards for a budget hotel.
Facilities and amenities align with what one would anticipate from a three-star establishment with highlights including reliable Wi-Fi and easy check-in. The rooms are basic and small, fitting the price point, but equipped with everything necessary for a short stay. The modern decor and appealing basic aesthetics were generally appreciated. Overall, excellent value for money and great facilities make this a solid choice for those looking for a no-frills, budget-friendly accommodation.
Business
The ibis Birmingham Centre New Street Station Hotel is highly regarded by business travelers for its array of business-friendly amenities and facilities. The hotel offers a convenient business center, suitable meeting rooms and modern conference facilities, making it ideal for corporate stays and ensuring that all business needs are met efficiently. Guests noted that check-in was smooth and hassle-free, adding to the overall convenience of their stay.
The communal areas are well-suited for impromptu business meetings with reliable Wi-Fi enhancing productivity. Business travelers particularly appreciated the hotel's value, often outperforming other 3-star hotels in terms of business services and amenities. The location is notably convenient for business purposes with rooms structured to accommodate coworker collaboration.
Occasional perks, such as free drinks, breakfast and replenishments in the room, were a delightful bonus for some guests. However, a few guests mentioned it could be noisy and somewhat expensive compared to their expectations. Despite these minor setbacks, many business travelers expressed their intent to return for future corporate events.
Accessible
The ibis Birmingham Centre New Street Station Hotel is well-regarded for its accessibility, making it a convenient choice for guests with disabilities. The hotel features accessible rooms designed for those with mobility issues, ensuring a comfortable stay. Its location is highly praised for being easily reachable, just a short five-minute walk from the station and offers easy access to public transportation. Guests appreciate the secure car park and effective accessibility features throughout the premises. The hotel caters to specific needs, providing accessibility rooms that have garnered positive feedback. Additionally, facilities are available to support guests requiring additional assistance and options such as late check-out add to the overall convenience.
No, ibis Birmingham Centre New Street Station Hotel doesn't have any pool.
No, a spa isn't available at ibis Birmingham Centre New Street Station Hotel.
Yes, ibis Birmingham Centre New Street Station Hotel welcomes dogs.
Yes, parking facilities are available at ibis Birmingham Centre New Street Station Hotel.
No, ibis Birmingham Centre New Street Station Hotel doesn't have a gym.