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Summary of reviewsCity Stay Bishkek is a favored choice among travelers seeking an excellent location for exploring Bishkek. Situated in the city center, it provides easy access to prominent attractions like Ala Too Square, as well as nearby parks, restaurants, and cafes, while maintaining a surprisingly quiet environment. The hotel excels in cleanliness, with guests frequently praising its spotless, modern, and spacious rooms, which feature floor-to-ceiling windows that offer city views. The establishment is modern, boasting high comfort levels with amenities such as comfortable beds, bathrobes, and slippers, though some visitors have noted minor inconveniences like a lack of refrigerators and hanging options.
One significant highlight is the remarkable dedication of the staff, noted for their friendliness and professionalism, adding positively to the guest experience. The hotel's new and clean environment is complemented by a responsive team, enhancing overall guest satisfaction. Breakfast, while receiving mixed feedback, is appreciated for its variety of European and Asian dishes and the effort to cater to various tastes. Guests do mention occasional delays in replenishing items and serving warm dishes.
The dependable internet connection, particularly in public areas like reception, is satisfactory for most guests, accommodating business travelers with high-quality service. City Stay Bishkek provides comfortable beds with high-quality linens, ensuring a restive experience for guests. However, the hotel does not fully align with the typical expectations of a four-star establishment, as gaps in amenities like a refrigerator and more diverse dining options are noted. Yet, the hotel's overall value for money, combined with its cleanliness, comfort, and exceptional staff service, makes it a commendable choice for travelers visiting Bishkek. Show more
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Hotel with Free Wi-Fi
City Stay Bishkek provides free Wi-Fi. It is a highly-rated hotel with good internet connectivity and services.
Small Hotel
This hotel is spotlessly clean, new, and in a great location. It is tastefully designed with wonderful staff, making it a favorite boutique hotel. The design adds to its charm and cozy appeal.
4-Star Hotel
City Stay Bishkek is appreciated for its modern accommodations and prime location, making it easy for guests to explore the city. The hotel is praised for its cleanliness and efficient service.
Dog Friendly Hotel
Room Types
Superior Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, soundproof walls, heating, a flat-screen TV, as well as mountain views. The unit has 2 beds.
Superior King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls, heating, a flat-screen TV, as well as mountain views. The unit offers 1 bed.
Large Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a safe deposit box as well as garden views. The unit offers 1 bed.
Superior Single RoomThe unit offers 1 bed.
Guest Reviews
Location
City Stay Bishkek boasts a prime location in the heart of the city, making it an ideal choice for travelers looking to explore Bishkek. Situated in the city center, the hotel offers easy access to Ala Too Square and is surrounded by a variety of parks, restaurants, and cafés. Guests appreciate the convenience of being able to walk to nearby attractions and enjoy a modern, elegant environment that is both calm and safe. The setting is surprisingly quiet despite being central, allowing visitors to relax and unwind after a day of sightseeing.
The hotel is new and clean, with spacious rooms that offer comfort and excellent sound insulation. Guests have praised the friendly and responsive staff who ensure that every stay is pleasant and hassle-free. The breakfast is noted to be very good, providing a delicious start to the day. Furthermore, the proximity to grocery stores, banks, and pharmacies ensures that essentials are never far away.
Overall, City Stay Bishkek is lauded for its superb location and value for money, making it a great choice for visitors traveling to Bishkek and wanting to experience the vibrant city life while enjoying tranquility and ease of access to the city's offerings.
Breakfast
City Stay Bishkek offers a breakfast experience that has garnered mixed reactions from its guests. While some travelers found the breakfast to be superb, describing it as generous, varied, and delicious, others felt the spread was limited and sometimes in need of improvement. The buffet features European and Asian cuisines, boasting a satisfying array that caters to different tastes, and has been lauded for its delightful, fresh options like vegan dishes and tasty pancakes. Guests have praised the friendly staff and highlighted the buffet format as offering something for everyone.
However, there are several reports of breakfast items running out quickly and not being replenished, with guests recommending an earlier start to ensure more options. Despite occasional serving delays, warm dishes are generally replenished. The breakfast starts at 8:00 and, whether described as excellent or ordinary, is seen as sufficient to keep hunger at bay. The ambiance at breakfast, combined with a prime location, adds value to the overall experience. Although there are areas for improvement, many guests appreciate the effort put into creating a satisfying start to their day.
Rooms
City Stay Bishkek offers guests a largely positive experience with its modern and spacious rooms. Visitors frequently note the impressive cleanliness and comfortable environment throughout the hotel. The rooms are particularly appreciated for their large size and stylish design, enhanced by floor-to-ceiling windows that provide breathtaking views of the city. Many guests mention the excellent location, which is conveniently close to the main avenue, enhancing the overall experience for those exploring Bishkek.
The rooms are equipped with comfortable beds, ensuring a good night's sleep for travelers. Guests have found the hotel to be a new and modern establishment, complete with necessary amenities like bathrobes, slippers, and well-tuned TVs. However, some reviews mention certain inconveniences, such as a lack of refrigerators and hanging options in the rooms, as well as inconsistent water temperatures in the showers.
While the breakfast received mixed reviews, with some describing it as meager, the overall impression of the hotel remains positive due to the attentive and responsive staff and the quality of the accommodations. A few criticisms involve sporadic maintenance issues, such as broken curtains and exposed cables, which might need attention for an improved guest experience. Despite these minor setbacks, City Stay Bishkek stands out as a modern, comfortable option for travelers visiting the city.
Beds
City Stay Bishkek offers a sleeping experience that prioritizes comfort and quality. Guests commonly commend the hotel for its exceptionally comfortable and spacious beds, highlighting the high-quality, odorless linens that enhance their stay. The large, well-appointed rooms provide a restful retreat with great mattresses that promise a good night's sleep. Despite some logistical challenges with the breakfast service, the newly renovated, clean, and cozy environment of the hotel ensures a pleasant and relaxing atmosphere. The strategically separated beds in some rooms also add to the quiet, private feel, making it a top choice for those seeking comfort in their travels.
Cleanliness
City Stay Bishkek is highly praised for its impeccable cleanliness and welcoming ambiance. Guests consistently emphasize how the accommodations are clean, fresh, and well-maintained. The hotel, being relatively new, boasts an environment where everything from the rooms to the linens and towels are spotless and regularly updated. Many guests appreciate the quiet and cozy atmosphere, enhanced by the spaciousness of the rooms and the modern amenities provided, such as fresh towels daily, complimentary toiletries, and thoughtful touches like a kettle with tea bags.
The combination of cleanliness, location, and attentive staff resonates strongly with visitors, making it an appealing choice for travelers. The hotel's recent renovation further emphasizes its commitment to maintaining high standards of hygiene and comfort. Despite a few suggestions for improvements, such as adding more towel hooks in the bathroom, the overall sentiment is one of satisfaction with the attention to cleanliness and detail. Even amidst varied expectations, City Stay Bishkek excels in providing a tidy, cozy, and convenient stay, with cleanliness frequently highlighted as one of its standout features.
Staff
City Stay Bishkek stands out for its staff's remarkable dedication to hospitality. Guests often emphasize the friendliness, politeness, and professionalism of the team, noting their efforts to assist and resolve any issues promptly. The reception staff is highlighted as being particularly helpful, speaking multiple languages, including Kyrgyz, English, and Russian, which enhances communication with international guests. Housekeepers, waiters, and room service staff also receive commendations for their excellent service and attentiveness.
However, the feedback is not uniformly positive. There are mentions of isolated incidents involving rude behavior and inadequate organization, with some guests experiencing delays in response to their requests. Despite occasional communication hurdles, the prevailing impression is one of a dedicated, friendly, and responsive team striving to ensure guest satisfaction. The warm interactions are often complemented by clean facilities and enjoyable breakfasts, contributing to an overall positive experience for many visitors.
Wi-Fi
City Stay Bishkek offers a dependable internet connection, particularly in certain areas of the hotel. Guests have praised the high-quality and stable Wi-Fi, which is sufficient for tasks like video calls, making it suitable for those traveling on business. Some have experienced issues with connectivity, noting that Wi-Fi strength can vary between floors, with certain levels and rooms having weaker or no coverage. However, in areas like the reception, the internet performs reliably and efficiently. While experiences may differ, the overall impression is that City Stay Bishkek's Wi-Fi generally meets the needs of most guests.
4 Star
City Stay Bishkek has drawn mixed reactions with its attempt at providing four-star accommodation. Many guests express that the hotel does not quite meet the standards typically expected from a four-star establishment. There are notable critiques regarding the absence of amenities such as a refrigerator, television, swimming pool, and restaurants—elements one might anticipate at such a rating level. Breakfast offerings have been described as lacking the variety and quality associated with a four-star hotel.
Despite these perceptions, some reviews mention that the hotel holds up well compared to European counterparts in its category. Nevertheless, the consensus highlights that achieving the advertised rating requires more effort, as current offerings fall short of guest expectations for a four-star experience.
No, City Stay Bishkek doesn't have any pool.
No, a spa isn't available at City Stay Bishkek.
Yes, City Stay Bishkek welcomes dogs.
No, parking facilities aren't available at City Stay Bishkek.