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Sheraton Bishkek

Bishkek , Sheraton Grand Bishkek 148b, Kievskaya Street (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSheraton Bishkek is a luxurious and stylish five-star hotel located in the heart of the city, offering guests easy access to many city attractions. The hotel is situated in the same building as a shopping mall, making it ideal for those who love to shop. Guests love the central location of the hotel, which is close to the city center and the memorial complex of Ala-Too. The hotel offers spacious and well-equipped rooms with comfortable beds and good heating. Many guests appreciated the welcoming basket and tea-coffee set provided. The staff at Sheraton Bishkek receive high praise for their excellent service and attentiveness with guests noting their kindness and willingness to go above and beyond. The breakfast buffet had many varieties of delicious and fresh food, making for an excellent start to the day. The rooftop restaurant with city views was particularly impressive. While some guests had negative experiences with the spa and some issues with cleanliness and broken amenities, the hotel generally receives positive reviews with guests enjoying the stunning city views and the overall comfort of the rooms. Overall, the Sheraton Bishkek is a respectable and enjoyable place to stay during your travels.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Deluxe, Guest room, 1 King, Trundle bed, City view This air-conditioned room has a flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers.

Deluxe, Guest room, 2 Twin/Single Bed(s), City view This air-conditioned double room has a flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers.

Club lounge access, Junior Suite, 1 King, Sofa bed Located on the top floor, this air-conditioned junior suite has a flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers This room offers Club Lounge access which includes: - free breakfast - meeting facilities access - a private concierge service

Deluxe King Room with Club Lounge Access Located on the top floor, this air-conditioned suite has a flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers. This room offers Club Lounge access which includes: - free breakfast - meeting facilities access - a private concierge service

Junior Suite, 1 King, City view This air-conditioned junior suite has a flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers.

Club lounge access, 1 Bedroom Executive Suite, 1 King Located on the top floor, this air-conditioned suite has a seating area, flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers. This room offers Club Lounge access which includes: - free breakfast - meeting facilities access - a private concierge service

About Sheraton Bishkek

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Guest Reviews

8.2

Very Good

Location

Sheraton Bishkek is located in the heart of the city, offering guests convenience and easy access to many city attractions. The hotel is situated in the same building as a shopping mall, making it ideal for those who love to shop. Many nice restaurants can be found around the hotel too. Guests love the central location of the hotel, which is close to the city center and the memorial complex of Ala-Too. The hotel even has a convenient exit to the nearby shopping center. Overall, the location of the hotel is perfect with everything guests need within easy reach.

Breakfast

Guests at the Sheraton Bishkek were very pleased with the breakfast offerings at the hotel. The breakfast buffet had many varieties of delicious and fresh food, making for an excellent start to the day. The drinks were also fresh and satisfying. While some guests felt that the variety could have been better, the majority found the breakfasts to be tasty and enjoyable. The rooftop restaurant with city views was particularly impressive. However, a few guests did have negative experiences with some finding the breakfast to be below their expectations or not to their taste and others experiencing broken coffee machines. Overall, most guests were satisfied with the breakfast and would recommend it to others.

Rooms

The Sheraton Bishkek hotel offers spacious and well-equipped rooms with comfortable beds and good heating. Many guests appreciated the welcoming basket and tea-coffee set provided. Overall, the hotel is well designed and modern, located in a great central location. The staff provides excellent room service with tasty food. Although some guests note some issues with cleanliness and broken amenities, the hotel generally receives positive reviews with guests enjoying the stunning city views and the overall comfort of the rooms.

Cleanliness

Travelers who value clean accommodations will be pleased with the Sheraton Bishkek. Guests raved about the cleanliness of the rooms, public areas and overall hotel. Many complimented the upkeep and maintenance of the hotel with words like "super clean" and "beautiful and inviting lobby". While some noted small issues like old towels and cold bathrooms, most positive reviews noted spotless rooms and stunning views of the city. A few guests had concerns with the cleanliness of their room, such as dirty windows or open bathroom products, but these reviews were in the minority.

Staff

The staff at Sheraton Bishkek receive high praise for their excellent service and attentiveness with guests noting their kindness and willingness to go above and beyond. Bellboys are polite and ready to help and the staff in general are friendly and helpful without being intrusive. Unfortunately, some reviews mention issues with untrained counter and reception staff and poor service in the lobby restaurant. However, overall, the staff are described as wonderful and attentive and the hotel is considered first class. Some guests had issues with communication and not being informed of included or excluded services, but others commend the staff for their courteous and responsive behavior. While there were a few negative reviews, the majority of guests were very happy with the staff's level of service, making this a very good choice for travelers looking for excellent customer service.

Spa

The spa at Sheraton Bishkek has received mixed reviews. Some guests had a great experience and enjoyed their massages, particularly praising the professionalism of the therapists. However, others had difficulties finding the spa, as it is not well-signposted and some staff members were unaware of its location. One guest was unable to visit the spa due to a wedding taking place in the banquet hall, which caused inconvenience. The spa's facilities were also a source of complaint with several guests reporting that the sauna was out of order and that the pool was not working. Additionally, some guests mentioned issues with the shower facilities and lack of beauty treatments beyond facial treatments. Despite these negative experiences, some guests were impressed with the spa's English-speaking staff and enjoyed their time there overall.

5 Star

Sheraton Bishkek is a wonderful and exceptional five-star hotel located in the heart of the city, offering modern facilities and services. The hotel features a spacious smoking room with a balcony, a large shopping center and excellent service. Guests report that, although the hotel lives up to its five-star rating in terms of cost, it falls short on cleanliness and maintenance. Nevertheless, the hotel's location and good service make up for these minor issues. However, there is no buffet breakfast and some guests reported issues with broken bathrooms and hidden fees. Despite these concerns, guests highly recommend Sheraton Bishkek and plan to return with some stating that it is not to be missed.

Luxury

The Sheraton Bishkek is a stylish and beautiful hotel with a luxurious feel that will make you feel like royalty. Although some reviewers mentioned that it may not be a true 5-star hotel, everything about this property is excellent, from the fresh and bright rooms to the impeccable service. The hotel's tasteful design and attention to detail make for a truly luxurious stay. However, some guests felt that the quality of cleaning and other aspects could have been improved to match the high price tag and Marriott International's standards. Overall, the Sheraton Bishkek is a respectable and enjoyable place to stay during your travels.

No, Sheraton Bishkek doesn't have any pool.

Yes, a spa is available at Sheraton Bishkek.

No, Sheraton Bishkek doesn't allow dogs.

Yes, parking facilities are available at Sheraton Bishkek.

Yes, Sheraton Bishkek has a gym.

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