Terrasse Hotel & Bar

Bishkek 42.87291200, 74.58992000 , 165 Toktogul Street многоэтажный дом, 17 этаж (Show on Map)


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Summary of reviewsTerrasse Hotel & Bar, centrally located in Bishkek on the 17th floor, provides exceptional panoramic city views. This convenient location allows easy access to shopping centers, restaurants and key attractions within walking distance, making it an ideal choice for exploration.

The breakfast experience at Terrasse Hotel & Bar generally receives positive feedback, praised for its delicious and hearty options with Turkish and English breakfast styles available. The scenic view from the breakfast terrace further enhances the morning dining experience. However, there are some areas for improvement, such as expanding the variety, adjusting the timing for early risers and enhancing service quality.

In the evenings, guests can relax at the small, cozy bar equipped with a terrace, adding to the pleasant ambiance. While there is no full restaurant menu, food can be ordered from outside, ensuring guests' dining needs are met. This setting positively contributes to the hotel’s atmosphere, offering a comfortable spot for relaxation.

The rooms, consistently praised for their spaciousness, modernity and cleanliness, are described as stylish, chic and comfortable. Equipped with amenities like air conditioning, TV and well-organized bathrooms, the rooms offer serene city and mountain views. The soundproofing could be improved, but overall, the atmosphere remains quiet and cozy. Each room stands out for its cleanliness and modern design, featuring beautiful renovations and balconies.

The hotel’s cleanliness is particularly noted with spotless and spacious rooms contributing to a comfortable stay. Minor issues with plumbing do not detract from the overall impeccable maintenance and contemporary design of the accommodations.

Exceptional staff service is a significant highlight with guests frequently commending the friendly, helpful and accommodating nature of the hotel team. The staff’s responsiveness and dedication to resolving issues, assisting with luggage, providing transportation information and facilitating room changes are particularly appreciated. Despite occasional language barriers, their professionalism and warmth create a welcoming environment.

The Wi-Fi experience at Terrasse Hotel & Bar is impressive, providing stable and reliable internet connections suitable for various online activities, including watching YouTube without interruptions. Convenient outlet placements further enhance the connectivity experience.

Terrasse Hotel & Bar is particularly well-suited for families, offering comfortable and convenient accommodations with features that cater to family needs, such as stroller assistance. The hotel’s pet-friendly policy also allows guests to bring their cats, making it an inclusive option for family lodging.

Beds at the hotel receive positive feedback for comfort with various configurations available. While firm mattresses and some room-specific issues, like inadequate blanket sizes and rooms without windows, were noted, the general consensus is that the beds contribute to a good night’s sleep.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Small Hotel

Room Types
Superior King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit offers 1 bed.

Twin Room with City View Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit has 2 beds.

Standard King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit offers 1 bed.

Standard King Room This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

Suite Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower and a bidet. The suite has carpeted floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

Guest Reviews
Location
Terrasse Hotel & Bar boasts an exceptional location, consistently praised for its central placement in Bishkek. Nestled in the heart of the city, it offers guests easy access to nearby shopping centers, restaurants and key attractions—all within walking distance. The hotel's positioning at the very top of a building, specifically on the 17th floor, provides stunning panoramic views of Bishkek. Guests especially appreciate the magnificent vistas from the open terrace. This convenient and beautiful location makes Terrasse Hotel & Bar an excellent choice for those wanting to explore the city with everything they need nearby.

Breakfast
Terrasse Hotel & Bar offers a mixed experience when it comes to breakfast with a general consensus leaning towards the positive. Guests often highlight the breakfast as delicious, hearty and a great way to start the day. Eggs, sausages and toast are commonly mentioned, alongside options for both Turkish and English breakfast styles. The view from the breakfast terrace is frequently noted as a standout feature, adding to the overall enjoyment.

Despite the commendations, some guests find the breakfast modest and lacking in diversity. A few pointed out the limited choices, primarily revolving around egg-based dishes, while others mentioned that breakfast service starts late, officially at 9 am, which may be inconvenient for early risers. The service and quality also came under criticism from some, who described the breakfast as poor or meager.

Overall, Terrasse Hotel & Bar seems to provide a decent breakfast experience that is elevated by its scenic views and hearty offerings, although there is room for improvement in variety, timing and service quality.

Dinner
Terrasse Hotel & Bar offers a small, cozy bar where guests can unwind in the evenings. The bar provides a pleasant spot for relaxation with a terrace setting that adds to the ambiance. While the hotel does not have a full restaurant or bar menu available, guests can still enjoy drinks at the café-bar terrace. For meals, it is possible to order food from outside, ensuring that dining needs are met despite the lack of an in-house restaurant. The overall setting of the bar contributes positively to the hotel's atmosphere, offering a comfortable place for guests to sit and enjoy their evenings.

Rooms
Terrasse Hotel & Bar offers a delightful experience with its well-regarded accommodations. The rooms consistently receive praise for being spacious, modern and very clean, often highlighted as comfortable retreats with stylish and chic designs. Many guests appreciate the large, well-organized spaces with several mentioning the serene views of the city and mountains available from their rooms. The hotel's rooms are equipped with modern amenities such as air conditioning, TV and convenient bathrooms, ensuring a comfortable stay. The soundproofing might need some improvement, but the overall atmosphere remains quiet and cozy. Despite being a small hotel with only five rooms, each one stands out for its cleanliness and attractive decor, featuring beautiful renovations and balconies that enhance the guest experience.

Beds
Terrasse Hotel & Bar offers a range of options when it comes to sleeping arrangements, featuring double rooms with configurations such as two single beds, as well as king size beds. Guests frequently describe the beds as comfortable with several emphasizing their very comfortable nature. Some rooms have firm mattresses, which may not suit everyone's preference. Additionally, there are rooms with two separate beds available, though it is worth noting that one of these room types has no windows. An area for potential improvement includes the bed linens, as some guests noted the blankets provided were not adequately sized to cover the entire bed. Nonetheless, the general consensus is that the beds provide a good level of comfort.

Cleanliness
Terrasse Hotel & Bar stands out with its exceptional cleanliness, consistently praised by guests. The hotel is celebrated for its modern, spotless rooms that are both cozy and spacious. Guests frequently note the hotel's chic and contemporary design, emphasizing the pristine condition of the accommodations. Despite a few minor issues with plumbing, the overall cleanliness and maintenance appear impeccable. Each room exudes a fresh and clean ambiance, contributing to a comfortable stay. The hotel's newness and attention to cleanliness make it a reliable choice for a peaceful and hygienic visit.

Staff
The Terrasse Hotel & Bar has garnered praise for its exceptional staff, who are highlighted in numerous guest reviews for being extraordinarily helpful and friendly. The hotel’s team is described consistently as polite and accommodating with guests appreciating the quick resolution of issues and their responsiveness. Whether it's assisting with luggage, helping with taxis or providing detailed public transportation information, the staff go above and beyond to ensure a comfortable stay.

Many reviews emphasize the friendly and enthusiastic nature of the personnel, from the administration to the manager, who is specifically noted for his accommodating and helpful demeanor. Despite occasional language barriers, the staff’s dedication to providing outstanding service shines through.

Guests recount experiences with staff who are not only pleasant and kind but also remarkably attentive. Reviews mention great assistance with room changes and overall readiness to help, which contributes significantly to the guest experience at the hotel. The collective effort of the team, characterized by both professionalism and warmth, leaves a lasting impression and garners a strong recommendation from visitors.

In summary, the Terrasse Hotel & Bar’s staff are a key highlight with their friendliness and effective service creating a welcoming and comfortable environment for guests.

Wi-Fi
Terrasse Hotel & Bar offers an impressive Wi-Fi experience for its guests. The internet connection is considered very good, stable and reliable, ensuring smooth and hassle-free online activities. Travelers have commended the Wi-Fi for working well with some highlighting the ability to watch YouTube without interruptions. The hotel has also done a commendable job in placing outlets in convenient locations. Overall, the high-speed internet with no lag makes it an excellent choice for those needing a strong and consistent online connection during their stay.

Family
Terrasse Hotel & Bar stands out as an excellent choice for families seeking comfortable and convenient accommodation. Visitors frequently highlight its suitability for family stays, praising the hotel's focus on ease and accessibility, such as assistance with strollers. Testimonials reveal that family groups, including extended stays, had an enjoyable time. While it is noted that the hotel may not cater as well to couples or traditional family vacations, it remains a highly recommended option for family lodging. The inclusive atmosphere also extends to pet-friendly accommodations, allowing guests to bring along their cats.


No, Terrasse Hotel & Bar doesn't have any pool.

No, a spa isn't available at Terrasse Hotel & Bar.

No, Terrasse Hotel & Bar doesn't allow dogs.

No, parking facilities aren't available at Terrasse Hotel & Bar.

No, Terrasse Hotel & Bar doesn't have a gym.

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