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Summary of reviewsThe 'ibis Chartres Ouest Luce' hotel is a well-regarded establishment that garners commendation for several facets. Its ideal location makes it a prime choice for travelers, particularly those journeying by car. Conveniently situated near major routes and highways, the hotel offers free and secure on-site parking along with hassle-free access. Guests appreciate its proximity to downtown Chartres and the quiet ambiance, which ensures a restful stopover. The hotel's tranquil setting and the excellent service from its superb staff add to its appeal.
Guests frequently laud the breakfast provided at the hotel, noting its extensive variety and high quality. The buffet includes fresh fruits, breads, pastries, eggs, cheese and a selection of loose teas, all presented well and complemented by the friendly staff. While some faced minor inconveniences like limited options later in the morning, the breakfast generally stands out as one of the hotel's highlights.
Dinner experiences at the hotel are mixed but lean positively. Many guests enjoyed hearty, well-cooked meals and excellent service, describing the food as simple yet of good quality and value. However, some noted inconsistencies, such as lukewarm fries or inattentive service and occasional unavailability of the restaurant.
The rooms at 'ibis Chartres Ouest Luce' are typically clean and comfortable with good bedding. Praise is given for the consistent cleanliness and the practical, if somewhat basic, accommodations. The comfortable beds, combined with updated facilities, enhance short stays. Nevertheless, there are complaints regarding outdated decor, worn carpets and issues such as high room temperatures and poorly functioning air conditioning.
Cleanliness generally receives positive feedback, though the hotel would benefit from refurbishments in certain areas. While many guests found the rooms to be clean and comfortable, specific cleanliness issues such as dirty shower curtains and dust have been reported.
The staff at the ibis Chartres Ouest Luce are consistently highlighted for their professionalism, friendliness and helpfulness. The welcoming and efficient team, who often go above and beyond to assure a pleasant stay, significantly contribute to the hotel's favorable reviews. Their proficiency in English aids international travelers and enhances the guest experience.
The hotel provides good parking facilities with ample, secure spaces right on-site, which is particularly convenient for guests arriving by car. For families, the availability of interconnecting rooms and a kids-friendly playground are beneficial, despite occasional issues with travel cots or third beds.
Overall, 'ibis Chartres Ouest Luce' is highly recommended for its strategic location, comfortable accommodations, excellent breakfast and exceptional staff, making it a favored stopover for travelers.
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