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Summary of reviewsThe Eagle, situated in the heart of Bluff, enjoys an exceptional location directly across from the ferry terminal, offering unmatched convenience for travelers heading to Stewart Island. Guests frequently highlight this superb positioning, which allows easy access to both local attractions and the broader region, complemented by parking availability that balances accessibility with the charm of an old-world pub. The welcoming and helpful staff further enhance the overall experience, making The Eagle an ideal base for exploring the area.
Breakfast at The Eagle is characterized by simplicity and practicality, with many guests noting the excellent value it provides. Available options, including cereals, toast, juice, coffee, tea, and fresh muffins and cakes, meet the needs of travelers with varied schedules. Although the breakfast area could benefit from some modernization, its old-school charm and cleanliness resonate well with visitors. The lovely staff contribute positively to the breakfast experience.
The rooms at The Eagle offer a traditional pub-style accommodation with a strong emphasis on comfort and cleanliness. Guests appreciate the immaculate presentation, cozy atmosphere, and recent redecorations, which contribute to a fresh and inviting environment. Thoughtful touches such as extra pillows and quality linens aid in providing a restful night's sleep, making The Eagle a reliable choice for those seeking a clean and comfortable retreat.
Cleanliness across the establishment is consistently praised, notably in the modern bathrooms and well-maintained facilities. Even rooms above the pub maintain a high cleanliness standard, reinforcing The Eagle's commitment to providing a tidy environment for budget-conscious travelers.
The staff at The Eagle receive widespread acclaim for their friendliness, efficiency, and attention to detail. Guests frequently commend their approachable and accommodating nature, with particular mentions of team members like Delia who deliver exceptional customer service. This dedicated team fosters a welcoming atmosphere, making guests feel valued and at home.
While feedback on the beds is mixed, with some noting inconsistency in mattress quality, many guests find them comfortable and conducive to a satisfactory sleep experience. Addressing bed quality and room temperature could enhance overall guest satisfaction. Nonetheless, The Eagle largely succeeds in offering a comfortable stay for travelers, driven by its advantageous location, cleanliness, and standout staff. Show more
Read review summaries for all categories
Small Hotel
Room Types
Standard Double RoomThis double room includes a flat-screen TV with streaming services and a shared bathroom. The unit offers 1 bed.
Budget Double RoomThis double room has a shared bathroom, a carpeted floor and heating. The unit has 1 bed.
Single RoomThis single room includes a flat-screen TV with streaming services and a shared bathroom. The unit offers 1 bed.
Mixed Dormitory RoomThis dormitory room features a shared bathroom, a carpeted floor and heating. The unit offers 6 beds.
Budget Single RoomThis single room features a shared bathroom, a carpeted floor and heating. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in the heart of Bluff, The Eagle boasts a location that is nothing short of exceptional. Positioned directly across from the ferry terminal, it offers unmatched convenience for travelers heading to Stewart Island. Guests consistently highlight the hotel's proximity to the ferry, emphasizing how just a brief two-minute stroll connects them to their next adventure. This superb placement not only favors those eager to explore the natural beauty around Stirling Point but also ensures easy access to all that Bluff has to offer. The central location, complemented by available parking, balances accessibility with the charm of an old-world pub. Visitors have remarked on the immaculate setting and the welcoming, helpful staff that enhance the stay. For those seeking a perfect base to explore the region without compromising on comfort, The Eagle presents an ideal choice with its blend of practical location and warm hospitality.
Breakfast
The breakfast offerings at The Eagle highlight a combination of simplicity and practicality, with many guests appreciating the great value for money. The availability of a 24-hour breakfast option proves to be a convenient and attractive feature for travelers with varying schedules. The wide availability of breakfast items ensures that guests' essential needs are met with cereals, toast, juice, coffee, and tea, alongside fresh daily muffins and cakes adding a welcoming bonus.
Though the breakfast area may lack in flair and could benefit from some modernization, it is nevertheless described as a delightful and well-equipped space that resonates with old-school charm. The presence of a continental breakfast enhances the appeal and aligns with guests' expectations of a satisfactory morning meal. Guests also commend the lovely staff and the cleanliness of the facilities, further elevating the breakfast experience within this centrally-located accommodation.
Rooms
The Eagle offers a traditional pub-style accommodation experience, where guests can enjoy a blend of comfort and cleanliness. The rooms, whether spacious or compact, are consistently praised for their immaculate presentation and cozy atmosphere. With recent redecorations, the facilities feel fresh and inviting, while the bedding provides an extra level of comfort for a restful night's sleep. Guests appreciate the thoughtful touches, such as extra pillows and high-quality linens, contributing to an overall pleasant stay. The rooms maintain a warm and tidy environment, making The Eagle a dependable choice for travelers seeking a clean and comfortable retreat.
Beds
Guests of The Eagle have shared mixed experiences regarding the beds at the hotel. While many emphasize the comfort of the beds, describing them as most comfortable, warm, and comfy, there are some remarks that suggest otherwise. A particular concern noted by reviewers is the inconsistency in mattress quality, with comments about some beds being awfully uncomfortable or too thin and soft, making it difficult for those with back issues. Despite these varied opinions, a significant number of guests found their beds comfortable enough, providing an overall satisfactory sleep experience. Additionally, there was mention of a cold room despite a heater, which could impact guest comfort during cooler months. Overall, The Eagle succeeds in delivering a comfortable stay for many, though attention to bed quality and room temperature may enhance guest satisfaction further.
Cleanliness
The Eagle provides guests with a consistently clean environment that enhances its appealing characteristics. Visitors appreciate the cleanliness and maintenance of the hotel, highlighting the modern feel and cleanliness of the bathrooms, which adds to the overall experience. Rooms, even those located above a pub, maintain a notable standard of cleanliness, offering a comfortable and adequate stay. The facilities are also praised for being well-maintained, further asserting the hotel's commitment to providing a clean space for guests seeking budget-friendly accommodation. Overall, The Eagle ensures a satisfying and tidy experience for its visitors.
Staff
The Eagle hotel has garnered a strong reputation for its exceptional staff, drawing praise across various guest reviews. Guests consistently highlight the friendliness of the staff, noting their warm welcomes and polite interactions. Both management and individual team members are commended for their efficiency and attention to detail. The reception staff are frequently mentioned for their approachable and accommodating nature, contributing to an overall positive experience.
Visitors also emphasize the helpfulness of the team, pointing out that the staff is always willing to go the extra mile to ensure comfort and satisfaction. Specific praise is directed towards individuals like Delia, who embody excellent customer service. The kindness and generosity of the personnel leave a lasting impression, making guests feel valued and at home.
Overall, The Eagle benefits from a dedicated team that excels in providing a friendly and supportive atmosphere, consistently enhancing the stay for its guests.
No, The Eagle doesn't have any pool.
No, a spa isn't available at The Eagle.
No, The Eagle doesn't allow dogs.
No, parking facilities aren't available at The Eagle.