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Summary of reviewsHotel Zamojski is renowned for its exceptional location in the heart of Zamość, right next to the historic Old Town and market square, making it an ideal base for exploring local attractions. Visitors appreciate the convenience of being close to landmarks like Zamość Town Hall and Roztocze National Park, enhancing their overall stay. This prime positioning, alongside the hotel's historic charm and commendable service, forms a significant part of its appeal.
Guests consistently praise the breakfast experience at Hotel Zamojski. The buffet offers a wide variety of fresh, tasty options that cater to different tastes, combining both Polish and American traditions. The satisfaction derived from this meal is frequently highlighted, complemented by an attentive and polite dining service, making breakfast a noteworthy aspect of the hotel experience.
Rooms are generally appreciated for their spaciousness and cleanliness, although some mention that the furnishings appear dated and could benefit from renovation. Despite older decor and occasional maintenance issues, such as non-functioning heaters during renovations or worn carpets, the rooms are considered comfortable and well-equipped.
The staff at Hotel Zamojski are a highlight, frequently described as friendly, professional, and accommodating, providing a hospitable environment that enhances the guest experience. Guests particularly appreciate the empathetic approach of the reception team and the helpfulness of the overall staff, contributing to a pleasant atmosphere.
However, several areas require attention. The Wi-Fi service can be inconsistent, and the condition of some beds could be improved, with concerns about overly soft or creaky mattresses. The hotel's four-star rating is viewed skeptically by some guests, who feel that the current state does not reflect its former glory or expectations.
Overall, Hotel Zamojski offers a satisfying experience, particularly due to its location, breakfast offerings, and staff. While some areas need updates to align with the four-star promise, it remains a popular choice for those valuing convenience and friendly service.
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