Sophia Hotel in Cartagena offers an impressive blend of charm, comfort, and convenience, consistently praised by guests for its exceptional location, exquisite dining, and remarkable service. Nestled in the heart of Cartagena’s Old Town, the hotel provides easy access to historic landmarks, vibrant cultural spots, and a variety of restaurants, making it a perfect base for exploring the city. Positioned in a serene plaza, it offers a peaceful retreat with a stunning rooftop terrace that boasts breathtaking views of the Old Town and the sea.
The hotel’s breakfast is renowned for its generous and fresh offerings, featuring a variety of regional fruits and deliciously prepared dishes, contributing to a fantastic start to the day. Dinner options are equally impressive, with guests raving about the remarkable quality and presentation of meals. The rooftop pool and bar area further enhance the dining experience, offering crafted cocktails and an atmosphere that perfectly complements the panoramic views.
Rooms at Sophia Hotel are distinguished by their modern facilities and classic charm, offering spacious, elegantly decorated spaces with exceptionally comfortable beds. Cleanliness is a key feature, with meticulous upkeep ensuring rooms are inviting and spotless. The rooftop pool and bar, albeit small, present a charming setting to unwind and savor the stunning vistas.
The hotel's standout feature is undeniably its staff, who are commended for their friendliness, professionalism, and attentiveness, making guests feel at home and valued. Despite minor connectivity issues with in-room WiFi, the service in common areas satisfies guest needs.
Blending a boutique ambiance with subtle luxury, Sophia Hotel provides an enriching and memorable stay. Its charming Colombian style, rich historical features, and upscale atmosphere make it a favored choice in Cartagena, offering a welcoming and cozy home away from home. Whether for families, couples, or solo travelers, Sophia Hotel promises a delightful experience that exceeds expectations.
Las Americas Torre Del Mar is a highly recommended hotel for those seeking a beachfront stay in Tenerife. The hotel's location is perfect for beach lovers with direct access to the beach and excellent services provided by friendly staff. The breakfast at the hotel is excellent with a great selection of options and the restaurants on site, particularly Erre, are enjoyable. The rooms are clean and spacious with some offering gorgeous views of the sea. The hotel's cleanliness is highly praised and the staff are exceptional, particularly the reception and restaurant staff. The pool options are excellent with multiple large and clean pools for swimming and lounging. Las Americas Torre Del Mar is also a great hotel choice for families with small children with excellent facilities and activities for both kids and adults. While some guests had mixed reviews regarding the beds, overall, most guests found them to be comfortable.
Hotel Almirante Cartagena Colombia enjoys numerous positive reviews from guests, highlighting several standout features. The location is frequently praised for its strategic position in the vibrant Bocagrande area, right across from the beach. Guests appreciate the convenient access to the ocean, local restaurants, bars, shops and essential amenities like supermarkets and pharmacies. The proximity to main city attractions and the safety of the area further enhance the guest experience.
Breakfast at the hotel receives a mixed response; however, many guests commend the variety and quality of the buffet, particularly enjoying the fresh fruits and local delicacies. The warm and friendly service by the breakfast staff adds to the positive dining experience. The setting, often with views of the Caribbean Sea, also contributes to a pleasant start to the day.
For dining beyond breakfast, the hotel’s restaurants receive accolades for well-prepared and reasonably priced meals, including tasty pizzas. While some find the room service and outdoor terrace restaurant satisfactory, the menu's limited variety and occasional slow service are noted as areas needing improvement.
The hotel rooms are lauded for their spaciousness, cleanliness and stunning ocean views, appealing especially to families. However, many guests point out the need for renovations, as furniture and fixtures show signs of wear and tear. Despite this, the diligent housekeeping and courteous staff ensure a comfortable stay.
Cleanliness across the hotel is generally well-regarded with special mention of the hygiene in rooms and common areas. Yet, specific areas like dirty windows, emergency exits and the pool could benefit from closer attention. The hotel’s commitment to maintaining a clean environment is evident from the positive feedback about the staff's efforts.
The staff are frequently highlighted as a key asset to the hotel. Guests appreciate the friendliness, professionalism and exceptional service provided across all departments. Specific praise for individuals like Martin at the concierge desk underscores the staff's role in enhancing the guest experience.
Internet connectivity presents a mixed experience with reliable Wi-Fi in common areas contrasted by slower and more erratic service in guest rooms. This inconsistency impacts those needing stable internet access for work or personal use.
The spa and gym facilities contribute positively to the guest experience. The quality of massages and attentive spa service are particularly celebrated, though some logistical aspects like better operating hours and maintenance require attention. The gym receives praise for being well-equipped but could benefit from updates and better air conditioning.
The pool garners mixed reactions. Guests enjoy the lovely view and pleasant atmosphere, though the pool's compact size and shading issues resulting in cold water are frequent complaints. Maintenance-related closures and slipperiness of the area also reduce guest satisfaction, although the rooftop pool’s panoramic views are a noted highlight.
Overall, Hotel Almirante Cartagena Colombia offers a comfortable and enjoyable stay with its excellent location, friendly staff and various amenities, despite certain areas needing improvement.
Hotel Capilla del Mar, located in Cartagena's Bocagrande area, is renowned for its exceptional location, making it a favored spot for travelers. The hotel's positioning directly across from the beach offers stunning sea views and easy access to sandy shores. Guests appreciate the proximity to essential amenities such as pharmacies, restaurants and shopping centers and the short taxi ride to Cartagena's historic center. Despite being in a bustling area, the hotel provides a tranquil environment, enhancing its appeal for both leisure and nightlife.
Breakfast at Hotel Capilla del Mar receives high praise for its variety and quality. The buffet is described as plentiful and diverse, including fresh fruits, varied breads, cereals and made-to-order omelets. While minor criticisms exist, such as occasional lack of variety and small dining area constraints, the overall feedback is positive with guests enjoying the rich and complete breakfast provided.
Dining at the hotel showcases a mix of highs and lows. While the quality and abundance of the food, especially at the San Marino restaurant, are highlighted, there are mentions of repetitive menus and average taste in some dishes. Small portions and high prices are also noted. Despite these issues, the friendly service and diverse menu enhance the dining experience.
The rooms at Hotel Capilla del Mar are spacious, comfortable and often come with stunning ocean views. Guests appreciate the cleanliness, modern amenities and well-maintained facilities. However, issues with air conditioning, noise and occasional musty smells are mentioned. Overall, the spaciousness and cleanliness ensure a comfortable stay.
Cleanliness is a standout feature of the hotel with facilities described as very clean and modern. Housekeeping is highly praised for maintaining high standards, attending to guests' needs promptly. Minor exceptions in some areas do not overshadow the overall impeccable cleanliness.
The staff at Hotel Capilla del Mar are frequently commended for their friendliness, attentiveness and willingness to go above and beyond for guests. Despite minor language barriers and occasional indifferent interactions, the staff's dedication significantly contributes to the hotel's welcoming atmosphere.
Wi-Fi at the hotel presents mixed experiences. While some guests find the connection stable and fast in common areas, others report slow speeds and unreliable service, especially in-room. The hotel could benefit from investments in upgrading the Wi-Fi infrastructure.
The spa services at the hotel are well-regarded with treatments like massages receiving particular praise. Despite the spa being small, the professionalism and friendliness of the staff enhance the overall experience, making it a valuable amenity.
Gym facilities receive mixed reviews. While the availability of a gym area complete with a jacuzzi and pool is appreciated, many guests find it small, poorly equipped and in need of upgrades. Issues with broken machines and ventilation are noted, suggesting room for improvement.
The rooftop pool is a highlight for many guests, offering stunning city views and a pleasant atmosphere for relaxation. Despite its small size and occasional overcrowding, the clean and well-maintained pool area is enjoyed by many with the pool bar service adding to the experience.
The beachfront location is a major advantage, offering easy access and great sea views from rooms. However, ongoing construction nearby has impacted the beach experience for some guests with closures and noise being mentioned. Despite this, the beach services provided by the hotel, such as loungers and tents, are appreciated.
Overall, Hotel Capilla del Mar provides a blend of relaxation and convenience with its exceptional location, friendly staff and quality amenities, making it a popular choice for visitors to Cartagena.
Charleston Santa Teresa Cartagena is celebrated for its perfect blend of traditional charm and modern luxury, nestled within the historic walled city of Cartagena. Guests are enchanted by the hotel's central yet tranquil location, allowing easy access to cultural sites, shops, and restaurants. The historic building, beautifully renovated, and the inviting rooftop pool with stunning views contribute significantly to the hotel's allure.
The culinary experience at Charleston Santa Teresa consistently impresses, with a standout breakfast offering a wide variety of fresh, high-quality items. Guests also rave about the exquisite dinners at the renowned Harry's Sazon, complemented by a fine selection of drinks and often accompanied by live music.
Rooms at the hotel are consistently praised for their modern design, cleanliness, spaciousness, and comfort. Guests appreciate the luxurious bathrooms and picturesque views, along with thoughtful amenities that enhance their stay. The attention to detail, from fresh flowers to fully stocked minibars, contributes to the overall positive experience.
With a high standard of cleanliness maintained throughout the property, the attentive staff play a vital role in delivering exceptional service. From housekeeping to concierge, the team is noted for their friendliness and proactive nature, with the personalized service often exceeding guest expectations.
The hotel's spa offers a range of treatments that add to the relaxation experience, and the rooftop pool emerges as a must-visit, offering breathtaking views and a welcoming atmosphere. Additionally, the hotel is well-regarded for its comfortable bedding, although a few guests have noted room for improvement in this area.
Charleston Santa Teresa Cartagena is frequently described as a five-star destination, renowned for its refined elegance and exceptional service. Despite a higher price point, guests find the luxurious accommodations and personal attention worthy of the splurge, marking the hotel as a standout choice in Cartagena.
Overall, Charleston Santa Teresa Cartagena combines authenticity, elegance, and superb service, making it an idyllic retreat for both luxury and romance, and leaving guests eager to return.
Hotel Casa La Fe is highly praised for its combination of convenience, charm and comfort. Situated ideally in the heart of Cartagena’s historic center, it offers guests easy access to many of the city's main attractions, lively plazas and a variety of restaurants, all within walking distance. The hotel impresses with its colonial charm, beautifully restored architecture, tranquility and serene rooftop garden and pool, which together create a peaceful oasis amid the bustling streets of the old town.
The breakfast experience at Casa La Fe stands out as a highlight, frequently described as delicious, varied and abundant. Guests appreciate the fresh fruits, breads, juices, granola and the option to customize their meals from a menu. The quality of the food is excellent with standout fresh juices and generous portions contributing to a perfect start to the day, often rated as the best breakfast in Colombia by many visitors.
The rooms at Casa La Fe are noted for their comfort and cleanliness, featuring large beds and tidy bathrooms. Thoughtful decoration, new furniture and soundproofing contribute to a cozy and restful stay. Although some rooms are smaller or lack natural light, many offer balconies with pleasant views. The air conditioning and available coffee add to the convenience and comfort.
Cleanliness is a prominent feature at the hotel with guests consistently remarking on the spotless condition of rooms and common areas. The staff is dedicated to maintaining high standards of hygiene and comfort, making for a neat and welcoming environment.
The staff at Casa La Fe is frequently commended for their exceptional friendliness, helpfulness and attentiveness, often going the extra mile to ensure guests feel comfortable and welcome. Personalized service with staff members often learning guests' names, enhances the overall experience.
While WiFi receives mixed reviews with some guests experiencing spotty connections, many have positive experiences. The rooftop pool, although small, is a charming and relaxing feature, perfect for cooling off and enjoying scenic city views, complete with bar service and a pleasant ambiance.
For families, the hotel offers an accommodating environment with family rooms and a rooftop pool that is perfect for children. The attentive staff and great location make it a favorable choice for those traveling with kids.
Guests also highlight the comfort of the beds and pillows, contributing to a restful sleep, though some mention minor issues such as firmness or creakiness. The hotel’s historical charm combined with modern comforts, set in a refurbished republican mansion, makes it a beloved boutique choice.
Overall, Hotel Casa La Fe is celebrated for its excellent location, charming colonial design, serene environment, outstanding breakfast and exceptional service, making it a highly recommended choice for travelers seeking to immerse themselves in the historic charm of Cartagena’s old town.
Hotel Cartagena Plaza has received considerable commendation for its prime location, outstanding breakfast offerings and exemplary staff. Situated directly in front of the beach, the hotel provides breathtaking ocean views and easy access to Bocagrande's main street, making it a top choice for beach-goers and shopping enthusiasts. Proximity to bus routes and local amenities further enhances its appeal and the exceptional service provided by the friendly and attentive staff leaves a lasting positive impression on guests.
The hotel's breakfast buffet is often praised for its variety and comprehensiveness, featuring fresh fruit juices, a gourmet selection, an omelet station and smoothies. Guests note the breakfast area’s cleanliness and the attentive service as highlights. However, occasional issues such as crowded areas and inconsistent food quality have been reported.
Dinner at the on-site Lucía restaurant garners consistent praise for its delicious and diverse offerings. The buffet caters to all tastes with the coffee being a standout. Nonetheless, crowded dining spaces and a lack of air conditioning in certain areas slightly mar the dining experience.
Rooms at Hotel Cartagena Plaza are generally described as spacious, clean and comfortable with spectacular views of the sea and the Walled City. The beds are noted for their comfort, further enhancing the stay. Newly renovated "smart rooms" provide an upgraded experience, although some guests have encountered issues with air conditioning and humidity.
The hotel excels in cleanliness with both common areas and rooms maintained to a high standard by diligent housekeeping staff. Despite a few isolated reports of cleanliness issues in pool bathrooms and other common areas, the overall experience remains positive.
The staff at Hotel Cartagena Plaza stand out for their remarkable kindness and dedication to service with many guests praising individuals for their exceptional customer service. This attentiveness significantly enhances the overall experience, making guests feel valued and well-cared-for.
The rooftop pool, while enjoyable for some due to its games and atmosphere, is often criticized for being small and crowded. Maintenance and availability issues suggest room for improvement. However, the hotel's beachfront location provides convenient access to the sea, despite mixed reviews about the beach's attractiveness and the presence of aggressive vendors.
Overall, comfortable beds, friendly and exceptional staff, excellent breakfast and the prime location make Hotel Cartagena Plaza a highly recommended choice for visitors to Cartagena with only a few areas needing enhancement to ensure a consistently positive guest experience.
Hampton by Hilton Cartagena, located in the bustling Bocagrande district, is highly praised for its prime location. Guests value its proximity to the beach, surrounded by dining options, shops and essential services, making it a convenient and secure choice. The hotel is not only perfect for beach enthusiasts but also serves as an excellent base for exploring the historic center.
The hotel’s friendly and attentive staff greatly enhance the overall guest experience. Specific staff members, such as Jennifer, Onecimo and Katherin, receive commendations for their exceptional service, contributing to a positive stay.
Rooms are often described as clean, comfortable and well-maintained, despite some guests finding them on the smaller side. Modern amenities, like mini-fridges and ironing boards, are appreciated, although there are occasional reports of dated furniture and issues with air conditioning. Nonetheless, the high cleanliness standards and the attentive housekeeping staff are consistently praised.
The breakfast experience receives mixed reviews. While many commend the variety, flavor and attentive service, others note a lack of daily variety and occasional overcrowding in the breakfast area. Dinner experiences are similarly mixed with the quality of food often praised but menu variety and cost receiving criticism.
The rooftop pool is celebrated for its stunning views and pleasant atmosphere, although its size and cold water temperature are points of contention. The rooftop bar and pool staff help create a cozy ambiance. The hotel's gym, located on the 17th floor and offering excellent views, is adequately maintained and functional, but its size and limited equipment could be improved.
The hotel's cleanliness extends beyond the rooms to the common areas with COVID-19 protocols well maintained. However, occasional issues like dirty windows and minor cleaning lapses are mentioned.
Wi-Fi services are generally reliable with good connectivity, although some guests report instability in certain areas.
Families find the hotel accommodating with its welcoming environment, though rooms may feel small for larger families. The hotel's location is especially favorable for family vacations, being close to the beach and within walking distance to shopping and dining venues.
Overall, the Hampton by Hilton Cartagena provides a comfortable, clean and conveniently located stay, enhanced by a friendly staff and excellent service, but with some areas for improvement in dining variety, room size and Wi-Fi reliability.
Hotel Regatta Cartagena is recognized for its prime location across from Bocagrande Beach, allowing guests to effortlessly enjoy stunning ocean views, local attractions and an array of dining and shopping options. The spacious, comfortable rooms and welcoming service amplify the overall positive experience. Despite some concerns about beach cleanliness and the neighborhood not suiting everyone, the beachfront setting combined with excellent service makes this hotel a well-recommended choice for those wanting both relaxation and urban amenities.
The breakfast offerings receive mixed reviews with many guests appreciating the wide range of options and exceptional service, although some desire greater variety and creativity. Dinner has been praised for its delicious meals and great gin and tonics, although some guests mentioned the absence of room service and dinner events, along with high food prices.
Rooms at the hotel are generally seen as spacious, clean and comfortable, often featuring modern amenities and beautiful sea views. However, some guests have reported smaller-than-expected room sizes, occasional musty odors and outdated furnishings.
Cleanliness is a high point with guests frequently commenting on very clean rooms and common areas, thanks to a diligent housekeeping team. Public areas and facilities are consistently well-maintained, contributing to a tidy and welcoming atmosphere.
The staff has received a mix of feedback. Many guests appreciate the friendliness and helpfulness of the hotel team, especially at reception and dining areas. However, there are occasional complaints about unprofessional or inattentive behavior and language barriers.
Free Wi-Fi at the hotel presents a mixed experience; while some guests report good connectivity, many others face issues with weak, intermittent signals, particularly in rooms.
The hotel offers two swimming pools that provide stunning views of Cartagena, though their small size and early closing times are noted drawbacks. Maintenance and temperature concerns also arose in guest feedback. Despite these, the convenience of a rooftop pool and beach views were positive aspects.
The beach directly in front of the hotel is praised for its proximity, though the public nature of the beach brings crowds and vendors and the water is sometimes dirty. Lack of beach amenities like towels is compensated by attentive service within the hotel.
For families, Hotel Regatta Cartagena is regarded as a comforting and clean option with ample room space and a prime location close to attractions. Minor inconveniences, such as elevator wait times, are noted but do not heavily detract from the family-friendly appeal of the hotel.
Beds have received mixed reviews with many finding them hard and uncomfortable, while others appreciated the comfortable orthopedic mattresses and larger bed options. The overall sentiment suggests room for improvement in this area.
In conclusion, Hotel Regatta Cartagena is celebrated for its outstanding location, service and cleanliness, making it a strong choice for beach lovers and urban explorers alike, though there are areas, particularly regarding breakfast variety, Wi-Fi connectivity and bedding consistency, that could benefit from enhancements.
Hotel Costa del Sol enjoys praise for its prime beachfront location, which is lauded by guests for its stunning sea views, beautiful sunsets and proximity to attractions. This ideal positioning is especially appreciated by families and budget travelers looking for an affordable yet scenic stay. The Andalucía Tower stands out for its exceptional vistas, enhancing the overall guest experience. Despite some mixed feelings about the facilities, the balance between affordability and location remains a significant draw for guests.
The breakfast at Hotel Costa del Sol receives mixed feedback; however, several guests commend the food's quality and the abundance of options. The breakfast buffet is frequently recommended, though some guests find it repetitive and lacking in variety with occasional issues such as cold coffee and limited fruit options. Pricing concerns also arise since breakfast is not always included in the stay. Nevertheless, many guests find the breakfast experience overall pleasant and satisfactory.
Dinner at the hotel garners both commendations and critiques. Positive reviews emphasize the delicious and affordable meals, particularly noting the excellent taste and quality when the kitchen excels. However, issues such as inconsistent food quality, cold dishes and cleanliness problems like sightings of cockroaches impact guests' dining experiences.
While the rooms offer stunning sea views with some featuring balconies, they often fall short due to their outdated and poorly maintained condition. Common complaints include musty odors, broken amenities and insufficient bathroom fixtures. Despite some reports of cleanliness and comfort, the overall state of the rooms disappoints many guests.
Cleanliness is another mixed aspect in guest reviews. Some praise the clean rooms and comfortable beds, along with the staff's attention to maintaining the restaurants. However, many reviews highlight the hotel's significant cleanliness issues, including dirty windows, unpleasant odors and cockroach sightings in various areas. Public spaces like the pool and lobby are frequently noted for inadequate cleanliness and maintenance.
Guests generally appreciate the friendliness and helpfulness of the staff, particularly the service personnel's warmth and dedication. Nonetheless, the reception staff often faces criticism for being uncooperative and inattentive, resulting in an inconsistent service quality that affects some guests' experiences.
The pool facilities receive frequent criticism for dirty water, poor maintenance and restrictive operating hours. While some guests enjoy the pools when well-maintained, the inconsistent quality and availability significantly detract from the overall experience. The rooftop pool is occasionally praised for its potential, though it is often closed.
The hotel’s beachfront location offers easy access to scenic views and seaside strolls, although the beach directly in front is not suitable for swimming. Lastly, the beds are generally praised for their comfort and cleanliness, although some guests report inconsistency in mattress quality and outdated bedding.
In summary, Hotel Costa del Sol is highly valued for its superb beachfront location and affordable rates, but it faces significant challenges in cleanliness, room condition and service quality that require attention to improve the overall guest experience.
Located in the heart of Cartagena's vibrant Getsemani neighborhood, GHL Collection Armería Real Hotel is a prime choice for travelers aiming to explore the historic city. Its enviable location makes it easy to reach major attractions such as the walled city, the Clock Tower, San Felipe Castle and numerous restaurants and shops. Despite its central location, the hotel offers a peaceful retreat away from the bustling noise, ensuring a restful stay. Guests appreciate the picturesque streets adorned with vibrant street art and lively town squares, perfect for immersion in the local culture.
The hotel, housed in a historic colonial mansion, provides a charming ambiance complemented by modern comforts. A spectacular rooftop terrace with a pool and bar area offers stunning city views, creating ideal spots for relaxation. The hotel is praised for its excellent value for money, spacious and comfortable rooms, attentive staff and well-maintained facilities. The duplex rooms, often highlighted for their design and ample space, along with high ceilings, elegant bathrooms and comfortable beds, contribute to a luxurious and cozy atmosphere.
Breakfast at the hotel receives favorable reviews with many guests commending its variety and quality. The vegan-friendly offerings and the scenic breakfast setting in a beautiful courtyard add to the experience. The rooftop area also enhances the breakfast ambiance. Dinner is particularly praised with descriptions of delicious, exceptional and well-prepared meals that underscore the skill of the culinary team. Despite some mixed reviews regarding lunch and the limited menu, the dining experience overall is highly regarded.
Cleanliness is generally maintained well with beautiful, romantic and dream-like facilities. While there are some reports of maintenance issues such as mold smells and inadequate bathroom hygiene, these are relatively infrequent. The staff consistently receives high praise for their friendliness, attentiveness and professionalism, contributing greatly to the positive guest experiences.
The Wi-Fi service, particularly in common areas, is noted as strong and consistently good. However, connectivity in the rooms experiences mixed feedback with some guests facing unstable and slow signals.
The hotel’s spa is well-regarded for its relaxing and excellent treatments, albeit with some suggestions for facility upgrades. The rooftop pool offers a breathtaking view of the city and is a wonderful spot to relax, despite being smaller than expected for some guests.
Families find the hotel exceptionally accommodating with spacious duplex rooms and thoughtful amenities like high chairs. The friendly staff and quiet, safe residential area enhance the family-friendly atmosphere.
Situated in an area renowned for its vibrant nightlife, the hotel allows guests to experience the liveliest parts of Cartagena while still providing peace and rest. Overall, GHL Collection Armería Real Hotel is an excellent choice for exploring Cartagena with its combination of historical charm, modern comforts and outstanding service making for a memorable stay.
La Passion by Masaya Collection, nestled in the heart of Cartagena's historic walled city, offers guests an immersive experience that blends modern comfort with colonial charm. Centrally located, the hotel provides easy access to numerous tourist attractions, shops and restaurants, making it an ideal base for exploring the vibrant historical center. The colonial building itself adds to the allure, offering a peaceful retreat amidst the lively city surroundings.
Guests frequently commend the hotel for its exceptional location and the beautiful colonial decor. The rooftop pool is a standout feature, often described as clean, spacious and a perfect spot for relaxation with stunning city views. The breakfast experience is also highly praised, known for its delicious variety, quality and the enjoyable rooftop setting, which enhances the overall positive stay.
La Passion by Masaya Collection offers a notable dining experience with its rooftop terrace and bar, where the culinary offerings receive consistent praise. Lunch, in particular, is appreciated for its excellent variety and quality with meals often prepared in front of guests. Dinner options are equally favored for their delicious flavors.
The rooms impress with their spaciousness and unique colonial charm, providing a comfortable atmosphere complete with high ceilings, balconies and well-maintained air conditioning. While some rooms may lack windows and feel damp, the overall room experience remains positive with commendations for bed comfort, cleanliness and room decor.
The hotel's staff consistently garner glowing reviews for their friendliness, helpfulness and attentiveness. Whether it's the warm reception or the cheerful service at breakfast, the personnel go above and beyond to make guests feel welcome. Individual staff members receive specific commendations, highlighting the team’s commitment to ensuring a pleasant stay.
However, not all aspects receive unanimous acclaim. Cleanliness and maintenance have received mixed feedback with some guests pointing out areas needing improvement, such as unclean floors and outdated fixtures. The Wi-Fi service also shows room for enhancement with reports of intermittent connections impacting guests' experiences.
Despite these few drawbacks, La Passion by Masaya Collection remains a highly recommended choice, especially for its prime location, beautiful decor, excellent culinary offerings and dedicated staff. The rooftop pool and bar area provide a delightful retreat while the central position allows guests to fully immerse themselves in the cultural and historical richness of Cartagena.
Casa Villa Colonial By Akel Hotels, situated in the vibrant Getsemaní neighborhood of Cartagena, offers travelers an inviting experience with a prime location that facilitates easy exploration of the historic walled city and its attractions. Guests frequently praise the hotel's proximity to lively nightlife, cultural spots, and the beach, all while maintaining a tranquil atmosphere. The charming locale and authenticity of the area enhance the overall Cartagena experience, coupled with friendly staff, comfortable accommodations, and competitive pricing.
The breakfast served at the hotel receives generally positive feedback, noted for its delicious and freshly prepared simplicity. While some guests wish for more variety, particularly with vegetarian or vegan options, the intimate rooftop terrace setting is appreciated, especially during pleasant weather.
Rooms at Casa Villa Colonial are regarded as spacious and comfortable, equipped with air conditioning and highlighting comfortable beds. However, some challenges were noted, such as occasional noise, humidity, and limited room size or ventilation. Cleanliness is often commended, although certain maintenance issues like outdated amenities and occasional cleanliness lapses are mentioned.
Staff at the hotel are a standout feature, consistently praised for their warmth, attentiveness, and willingness to enhance the guest experience, with particular mention of individuals like Maria who go above and beyond.
While the Wi-Fi connectivity varies, with stronger signals in common areas like the lobby, the rooftop pool is a cherished amenity, providing a refreshing retreat with city views. The comfort of the beds is a consistent highlight, contributing to a restful stay with good air conditioning.
Overall, Casa Villa Colonial By Akel Hotels delivers a balanced and pleasant stay in Cartagena, characterized by its convenient location, exceptional staff, and charming atmosphere. While there are areas for improvement, such as breakfast variety and modernization efforts, the hotel offers good value, reflecting its three-star status.
Hotel Boutique La Artilleria in Cartagena emerges as a highly recommended choice for travelers seeking a vibrant yet relaxing stay in the city's historic center. Situated in the lively Getsemaní neighborhood, the hotel enjoys a prime location that offers easy access to the cultural and culinary attractions of Cartagena, all within walking distance. Guests frequently praise the ideal setting, appreciating its balance between immersion in local culture and peaceful escape from the city's hustle and bustle.
One of the standout features is the hotel's breakfast, renowned for its delicious offerings and attentive service. Guests enjoy freshly prepared meals accompanied by local dishes and juices, making for a memorable start to the day. The staff plays a crucial role in enhancing the overall experience, consistently described as friendly, attentive, and eager to go the extra mile, contributing significantly to the welcoming atmosphere.
Rooms are recognized for their cleanliness and comfort, with air conditioning providing respite from the tropical heat. While room sizes vary, guests generally highlight the spaciousness and comfort of the beds, cited as exceptionally restful. The hotel's cleanliness extends to all areas, including the rooftop pool, which, despite minor cleanliness issues, remains a popular spot for relaxation with its unique view and refreshing ambiance.
While the Wi-Fi service receives mixed reviews, with some reliability issues mainly in higher floors, guests find the hotel compensates with its other offerings, such as personalized spa services and a strategic location that facilitates exploring Cartagena's vibrant nightlife. The three-star rating belies an experience that consistently surpasses expectations, with many guests impressed by the value for money, emphasizing the exceptional service and commitment to guest satisfaction.
Overall, Hotel Boutique La Artilleria successfully blends charm, convenience, and comfort, making it a standout option for those visiting Cartagena and wishing to experience both its dynamic energy and historical charm.
NH Royal Urban Cartagena offers an unparalleled location in the heart of the historic center, making it an ideal choice for travelers wishing to immerse themselves in Cartagena's vibrant culture. Guests appreciate the convenience of being within walking distance to key attractions such as the walled city, the convention center and Pegasos dock. The hotel’s central positioning enhances the guests' overall experience, allowing for the exploration of the historical district and panoramic views from the rooftop pool. However, nighttime noise from busy surroundings can be a drawback for some rooms facing the main square.
The breakfast experience at NH Royal Urban Cartagena is highly commended for its quality and variety. Guests frequently highlight the delicious and fresh offerings, including healthy fruit shots and a dedicated omelet service. Despite a small wait time as breakfast is not self-service, the courteous and attentive staff make the experience enjoyable. While some guests find the breakfast slightly expensive and request more fruit options, the overall consensus is positive, aligning with the hotel's emphasis on fresh, well-varied meals.
Guest reviews reflect mixed experiences with the rooms. While some appreciate the views from certain rooms and find them clean and simple, many highlight significant issues such as small size, lack of natural light, strong odors and poor maintenance, which detracts from the overall comfort. The general sentiment is that the rooms require significant updates and better upkeep to meet expectations.
Cleanliness at NH Royal Urban Cartagena earns both praise and criticism. Many guests describe the property as very clean and well-maintained, appreciating the overall value for money. However, issues such as mold, humidity and poor ventilation in some rooms, as well as cleanliness concerns in the bathrooms and pool area, indicate room for improvement.
The staff at the hotel are a standout feature, consistently praised for their friendliness, helpfulness and professionalism. Guests commend the attentiveness of the team across various departments, noting their local knowledge and the overall warmth they bring to the guest experience. Even among critical reviews, the staff often emerge as a redeeming quality, enhancing the hotel's reputation for hospitable service.
The rooftop pool is frequently highlighted as a major attraction, offering breathtaking views of the old city square and serving as a relaxing retreat. Despite minor maintenance and cleanliness issues and the early closing time, guests generally find the pool to be a spectacular feature that enhances their stay.
Opinions on the beds are varied with some guests finding them super comfortable and others experiencing discomfort due to hard mattresses and stained sheets. The mixed feedback suggests that the sleep quality can differ depending on individual preferences and specific room conditions.
Overall, while NH Royal Urban Cartagena offers some excellent features like a prime location, commendable breakfast and a friendly staff, there are noticeable shortcomings such as room conditions and certain maintenance issues that prevent it from fully living up to its 4-star status. The consensus points to a hotel with great potential that could benefit from addressing these areas to meet guest expectations more consistently.
Hotel Bocagrande Cartagena is well-regarded for its prime location in Cartagena's hotel zone, just a block from Bocagrande Beach and close to numerous restaurants, supermarkets and the historic center. The location stands out as a highlight, facilitating easy exploration of the city's vibrant offerings.
Guests commend the hotel for its friendly, attentive staff who contribute significantly to a welcoming atmosphere. Names like Yulipza, Juan Pablo, Ronal, Yiar and Manolito are frequently mentioned for their exceptional service, enhancing the overall guest experience. The hotel is noted for its good service and comfortable facilities.
The breakfast receives positive feedback for being generous and satisfying with a variety of tasty options, though some guests felt the menu could benefit from more variety over longer stays. The advantageous location and the staff's attentiveness further improve the dining experience.
Cleanliness receives mixed reviews. Many guests appreciate the clean and organized rooms, complemented by essential amenities and regular cleaning services. However, some visitors reported issues like cockroaches, insufficient towel service and inadequate room ventilation. Despite these shortcomings, the commitment to cleanliness is generally recognized.
Room quality also garners mixed feedback. While some guests found the rooms pleasant and clean, others pointed out aging decor, bad smells, noisy environments and inadequate air conditioning. The bathrooms and curtains particularly attract criticism, pointing to a need for remodeling.
The beds receive varied opinions; while some find them comfortable, many others report issues with old, saggy mattresses and uncomfortable pillows that mar the sleeping experience.
The hotel provides a satisfactory stay that matches its price point, though it may be more aptly categorized as a 2-star establishment rather than a 3-star, due to certain discrepancies between photos and reality and the absence of some expected amenities like a pool. It remains an affordable and strategically positioned option for travelers seeking basic accommodations with attentive service in Cartagena.