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Hotel Regatta Cartagena

Cartagena de Indias , Cra 1 Nº 5-82 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Regatta Cartagena is recognized for its prime location across from Bocagrande Beach, allowing guests to effortlessly enjoy stunning ocean views, local attractions and an array of dining and shopping options. The spacious, comfortable rooms and welcoming service amplify the overall positive experience. Despite some concerns about beach cleanliness and the neighborhood not suiting everyone, the beachfront setting combined with excellent service makes this hotel a well-recommended choice for those wanting both relaxation and urban amenities.

The breakfast offerings receive mixed reviews with many guests appreciating the wide range of options and exceptional service, although some desire greater variety and creativity. Dinner has been praised for its delicious meals and great gin and tonics, although some guests mentioned the absence of room service and dinner events, along with high food prices.

Rooms at the hotel are generally seen as spacious, clean and comfortable, often featuring modern amenities and beautiful sea views. However, some guests have reported smaller-than-expected room sizes, occasional musty odors and outdated furnishings.

Cleanliness is a high point with guests frequently commenting on very clean rooms and common areas, thanks to a diligent housekeeping team. Public areas and facilities are consistently well-maintained, contributing to a tidy and welcoming atmosphere.

The staff has received a mix of feedback. Many guests appreciate the friendliness and helpfulness of the hotel team, especially at reception and dining areas. However, there are occasional complaints about unprofessional or inattentive behavior and language barriers.

Free Wi-Fi at the hotel presents a mixed experience; while some guests report good connectivity, many others face issues with weak, intermittent signals, particularly in rooms.

The hotel offers two swimming pools that provide stunning views of Cartagena, though their small size and early closing times are noted drawbacks. Maintenance and temperature concerns also arose in guest feedback. Despite these, the convenience of a rooftop pool and beach views were positive aspects.

The beach directly in front of the hotel is praised for its proximity, though the public nature of the beach brings crowds and vendors and the water is sometimes dirty. Lack of beach amenities like towels is compensated by attentive service within the hotel.

For families, Hotel Regatta Cartagena is regarded as a comforting and clean option with ample room space and a prime location close to attractions. Minor inconveniences, such as elevator wait times, are noted but do not heavily detract from the family-friendly appeal of the hotel.

Beds have received mixed reviews with many finding them hard and uncomfortable, while others appreciated the comfortable orthopedic mattresses and larger bed options. The overall sentiment suggests room for improvement in this area.

In conclusion, Hotel Regatta Cartagena is celebrated for its outstanding location, service and cleanliness, making it a strong choice for beach lovers and urban explorers alike, though there are areas, particularly regarding breakfast variety, Wi-Fi connectivity and bedding consistency, that could benefit from enhancements.
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Categories

Beachfront Hotel

Situated on the Bocagrande beachfront avenue, this hotel offers direct access to the beach and features rooms with balconies providing sea views.

4-Star Hotel

This hotel offers comfortable accommodations and a convenient location, making it a suitable choice for travelers looking to explore Cartagena. It provides a range of amenities for a pleasant stay.

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Rooftop Pool Outdoor Pool

Business Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Room Types

Standard Double Room May be booked as a single room at the same rate.

Suite Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides soundproof walls, a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit offers 3 beds.

Deluxe Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 1 bed.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as sea views. The unit has 2 beds.

Junior Suite Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers soundproof walls, a wardrobe, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

Deluxe Double Room with Sea View Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as sea views. The unit has 1 bed.

Queen Suite with Sea View Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a tiled floor as well as sea views. The unit has 3 beds.

About Hotel Regatta Cartagena

License: 120813

Guest Reviews

8.0

Very Good

Location

The Hotel Regatta Cartagena boasts an enviable location right across from the beach in the Bocagrande neighborhood, making it ideal for beach lovers and offering stunning ocean views. Guests frequently highlight its proximity to various local attractions, restaurants, nightlife and shopping centers, which adds to the convenience. Despite being a short taxi ride away from the historic city center, the hotel's beachside setting provides a serene escape from the busier parts of Cartagena. The hotel offers spacious, comfortable rooms and excellent service from friendly staff, further enhancing the guest experience. The location is often described as perfect for those who want to enjoy both the beach and the city's commercial amenities. However, some reviews note that the sea may not always be clean and the neighborhood, while tourist-friendly, might not suit everyone. Overall, the combination of prime beachfront access, excellent service and convenience makes Hotel Regatta Cartagena a highly recommended option for visitors seeking both relaxation and urban adventures.

Breakfast

'Hotel Regatta Cartagena' offers a breakfast experience that has garnered mixed reviews from its guests. On the positive side, many guests have praised the breakfast as great, delicious and varied with comments highlighting a wide range of options such as fruits, cheeses, proteins, sweets and bread. The breakfast buffet is often described as complete, satisfying and abundant with exceptional service from friendly and efficient staff. The complimentary breakfast is appreciated with some guests noting the excellent biosecurity protocols in place. The presentation of the food and facilities also received commendations with terms like nutritious, hearty and very good frequently appearing.

However, there are areas where the breakfast could improve. Some guests pointed out a lack of variety, describing it as repetitive and basic with suggestions for more diverse options. The concept of not being allowed to serve oneself and the presence of monitoring staff were viewed negatively by some. Furthermore, a few reviews mentioned that the breakfast, although plentiful, sometimes lacked imagination and flavor. Words such as poor quality, minimal and not special were also used to describe less favorable experiences.

Overall, while the breakfast at 'Hotel Regatta Cartagena' has its strengths, particularly in terms of taste and service, there are consistent calls for greater variety and creativity in the menu offerings to enhance the guest experience further.

Dinner

Hotel Regatta Cartagena has received a mix of feedback regarding their dining options, but there are several standout aspects that guests appreciate. The overall consensus highlights the excellent dinner experiences at the hotel with many noting that the food at the restaurant is both delicious and spectacular. Guests also compliment the great gin and tonics at the bar, adding to the positive dining experience.

However, there are a few drawbacks and inconsistencies. Dinner in the room is not available and the hotel does not host dinner events, which might be a downside for some guests looking for more convenience or special gatherings. The buffet dinner is another option, though availability can differ.

Despite the praise for the food, some guests find it very expensive, especially compared to other more modern hotels in the area. The quality of the breakfast has also received mixed reviews; while some find the food good, others mention the lack of variety and healthy options. Additionally, the service during breakfast has been criticized for not being very friendly and the slow service at the bar for simple orders like sandwiches has left some guests disappointed.

In summary, while the Hotel Regatta Cartagena boasts an excellent location and offers some truly delicious meals, there are areas for improvement, particularly in service efficiency and variety of food options.

Rooms

Hotel Regatta Cartagena offers a mixed experience when it comes to room accommodations. On the positive side, many guests found the rooms spacious, clean and comfortable, often praising the beautiful and panoramic sea views. The rooms generally feature modern amenities and families appreciated the ample space and good facilities. Specific highlights include well-maintained rooms, attractive decor and efficient air conditioning, especially appreciated in the warm climate of Cartagena.

However, some reviews noted a few drawbacks. Several guests mentioned that some rooms are smaller than expected or depicted in photos with bathrooms also being on the cramped side. Other criticisms included a persistent damp smell, indicating potential issues with ventilation and plumbing. Additionally, there were occasional reports of outdated furniture and decor with some elements needing renovation or maintenance.

Overall, while many guests enjoyed their stays due to the comfort and location of Hotel Regatta Cartagena, there are areas for improvement, particularly regarding room sizing accuracy, maintenance and updating older elements.

Beds

Hotel Regatta Cartagena's bedding has garnered mixed reviews from guests with opinions varying widely on comfort and quality. Many guests have found the beds to be extremely hard and sometimes uncomfortable with descriptions such as "rock hard" and "very hard" recurring frequently. This stiffness has led some visitors to have difficulty sleeping or feeling the springs and iron within the mattress. Some guests have expressed dissatisfaction with outdated and old beds and the practice of pushing two single beds together to form a double bed has been pointed out as uncomfortable due to a noticeable division.

However, amidst these concerns, a notable number of guests have praised the hotel’s bed comfort. Descriptions such as "comfortable beds," "well-kept beds," and "very comfy bed" highlight that experiences can vary. Some guests appreciated the comfort of orthopedic mattresses and found the overall bedding, including smooth pillows and blankets, to be satisfactory. Additionally, the size of the beds, including queen and king-sized options, has been positively noted by several visitors, contributing to a spacious and comfortable sleeping environment.

Overall, while improvements are needed in the consistency and quality of the hotel's beds, there are aspects of comfort that have been appreciated by a segment of guests. Proper maintenance and potentially updating older beddings could enhance the overall guest experience significantly.

Cleanliness

Hotel Regatta Cartagena consistently garners praise for its high standards of cleanliness. Guests frequently comment on the very clean rooms and spotless bathrooms, highlighting the excellent daily cleaning service. Fresh linens and clean towels are provided daily, contributing to the overall clean and comfortable environment. Many reviews specifically mention the well-maintained cleanliness of hotel facilities, including clean and well-lit spaces that create a welcoming atmosphere.

The cleaning staff is described as professional and attentive, ensuring that the hotel remains tidy and organized. Despite a few isolated issues with room cleaning taking time or minor cleaning concerns, the general consensus is that cleanliness meets and often exceeds expectations. Facilities are routinely praised for being super clean and the bedding and towels are always fresh.

Moreover, the hotel's public areas, including staircases, hallways and breakfast areas, maintain a high standard of cleanliness. The facilities are well-organized, contributing to an overall impression of a neat and tidy hotel. While there are a few remarks about occasional bad smells or lapses in cleaning thoroughness, these are the exception rather than the rule.

In summary, Hotel Regatta Cartagena is recognized for its excellent cleanliness, making it a comfortable and pleasant place to stay. The diligent housekeeping and clean surroundings are a testament to the hotel's commitment to maintaining a hygienic environment for all its guests.

Staff

The reviews for 'Hotel Regatta Cartagena' paint a mixed picture of the establishment's staff. On the positive side, the consistent remarks about the staff being very friendly, helpful and attentive stand out. Guests frequently mention experiencing excellent service and kindness with particular praise for the reception and dining staff. There are numerous comments about hospitality and great attention from employees, indicating that many guests felt well-cared-for during their stay. Some specific staff members were highlighted as being exceptionally nice and efficient, contributing to an overall positive atmosphere.

However, there are also mentions of less favorable experiences. Some guests reported issues with staff being unprofessional, not attentive or even rude. There were specific complaints about the reception staff being unfriendly and a lack of English-speaking personnel, which led to communication challenges. Additionally, some reviews indicated inconsistencies in the quality of service with particular reference to poor or average attitudes and a lack of responsiveness to guest needs.

Overall, while many guests appreciated the friendliness and helpfulness of the staff at Hotel Regatta Cartagena, there were notable instances where the service did not meet expectations.

Wi-Fi

Hotel Regatta Cartagena's wifi experiences from guests have been mixed. Some guests have praised the wifi, stating that it was great and worked very well. Others mentioned good connections in certain locations and rooms equipped with good wifi, adding that the signal was reliable in these areas. However, many reviews highlighted significant issues with connectivity. The wifi often did not reach all areas with frequent comments about weak, intermittent and spotty service. Several guests reported that the internet service was unusable in their rooms, citing regular disconnections and very poor performance. Despite occasional positive feedback, a considerable number of guests found the wifi experience disappointing and in need of improvement.

Pool

Hotel Regatta Cartagena offers two swimming pools, though guest feedback highlights several areas for improvement. Many reviews point out that the pools are quite small, especially for the number of guests and at times, only one pool is operational. Despite their size, the pools offer amazing views of Cartagena, including a spectacular sunset from the rooftop pool. However, users frequently mentioned that the pools close early, which limits their use and that the water can be quite cold. Maintenance and cleanliness of the pools are also noted as concerns with several guests commenting on the need for more thorough cleaning and better upkeep. On the positive side, some found the pool service good and noted that the location of the pools allows for beautiful beach views. Overall, while the pools have potential, they would benefit from improvements in quality, size and accessibility to enhance the guest experience.

Beach

Hotel Regatta Cartagena offers a prime beachfront location with the sandy shores of Bocagrande Beach just steps away. Guests appreciate the convenience and proximity of the beach, highlighting the ease of access, often only a few meters from the hotel's entrance. Many visitors enjoy stunning ocean views and good sunset experiences right from the beach.

However, the beach in front of the hotel is public and can be overcrowded with some noting the presence of aggressive vendors. The cleanliness of the beach has received mixed reviews with mentions of dirty waters and areas that are not turquoise. Despite these drawbacks, the hotel's location across the street from the beach is repeatedly praised for its excellent accessibility.

Guests also mention the lack of beach amenities, particularly towels, though the attentive and responsive towel service within the hotel compensates for this shortfall. While some reviews suggest that the beach site does not fully meet higher expectations, the overall sentiment reflects an unparalleled beachfront convenience, making it a favored spot for enjoying the seaside and exploring Cartagena's coastal delights.

Family

Hotel Regatta Cartagena emerges as a prominent choice for families seeking a comfortable and enjoyable stay in Cartagena. The hotel is frequently praised for its family-friendly environment with separate spaces and amenities that cater to the needs of those traveling with children. Rooms are described as spacious and can comfortably accommodate families, making it ideal for a family vacation.

Guests appreciate the cleanliness of the facilities and the overall comfort provided by the family suites. The hotel's location is also advantageous, as it is very close to key attractions, contributing to its appeal as a prime family vacation spot. Families have found the hotel excellent for team-building activities and commented on the pleasant family-oriented atmosphere.

However, some reviews indicated minor drawbacks, such as waiting times for elevators and occasional inconveniences with facilities that may affect some family guests. Despite these issues, the general consensus reflects Hotel Regatta Cartagena as a preferred family-friendly hotel in the area, promoting a memorable family getaway.

4 Star

Hotel Regatta Cartagena has received a mix of reviews regarding its four-star rating, facilities and services. Guests generally find the hotel clean with spacious and comfortable rooms. The hotel’s facilities and cleanliness have been consistently praised with many noting excellent service and helpful staff. However, the hotel's classification as a four-star establishment has been controversial. Several guests believe it falls short of the expectations associated with this rating, describing it as more similar to a three-star or even a two-star hotel.

Critiques include limited amenities such as a lack of a spa, absence of hairdryers and non-existent on-demand television services like Netflix. Notably, some issues have arisen with service consistency, such as a shortage of beach towels at peak times and limitations on complimentary bottled water. There have also been comments about the hotel being somewhat outdated, despite undergoing renovations.

The breakfast offering has garnered negative reviews with many feeling it does not meet the standards of a four-star hotel. Guests also remarked on the need for more elevators to service the hotel’s capacity. Despite its drawbacks, the hotel's location and fundamental facilities have been appreciated, although some guests found it to be on the pricier side for the level of service and amenities provided. Overall, while Hotel Regatta Cartagena has notable strengths in cleanliness and basic guest service, it may fall short for those expecting the full four-star experience.

Business

Hotel Regatta Cartagena offers facilities conducive to both business and leisure travel. Business travelers will find the hotel equipped with various services such as business desk services, business aid and a dedicated business area. The hotel maintains a corporate atmosphere, making it suitable for business conduct and meetings. The structure of the facilities supports business needs and the availability of taxi and bus transportation adds a level of convenience. Guests have found the hotel good for business travel with rooms deemed adequate for business stays. While some have questioned its suitability for business travelers, many find the ease of doing business here satisfactory. This ease, along with compliance with business requirements, has led some guests to recommend the hotel to frequent business travelers.

Rooftop Pool

The rooftop pool at Hotel Regatta Cartagena is frequently highlighted by guests for its stunning views and overall beauty. Located on the hotel's roof, this elevated pool area offers picturesque vistas that many find enchanting. The lounge area adjoining the pool is also commended for providing an excellent spot to relax and take in the surroundings. Despite some comments about the pool being small and the area sometimes closed, the general sentiment remains positive. However, it's noted that the pool can only be used until 6 PM and that the location on the 11th floor can be windy. Overall, it serves as a delightful feature of the hotel, adding a memorable touch to the guest experience.

Outdoor Pool

Hotel Regatta Cartagena offers a clean and well-maintained outdoor pool facility that guests appreciate. Although the pools are smaller in size, their cleanliness and maintenance are commendable. The hotel features multiple outdoor pools, including one on the 11th floor, providing guests with an open-air swimming experience. Towels for the pool are provided, enhancing convenience for swimmers. Overall, the outdoor pools at Hotel Regatta Cartagena receive positive feedback for their upkeep and the pleasant environment they offer.

Beachfront

Hotel Regatta Cartagena enjoys a prime beachfront location with guests frequently praising its direct access to the beach. The hotel stands right across the street from the beach, providing a stunning sea view and a beautiful proximity to the water. Guests appreciate the privileged spot facing the sea, describing the location as excellent and super central. Whether staying for leisure or simply enjoying the coastal ambiance, the beachfront position of Hotel Regatta Cartagena consistently stands out in glowing reviews. Steps away from the sand, the hotel's front beach placement is ideal for those looking to relish the serene marine environment.

Yes, Hotel Regatta Cartagena has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Hotel Regatta Cartagena.

No, Hotel Regatta Cartagena doesn't allow dogs.

No, parking facilities aren't available at Hotel Regatta Cartagena.

No, Hotel Regatta Cartagena doesn't have a gym.

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