Grand Hotel Francais - ex Best Western
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Summary of reviewsThe Grand Hotel Francais - ex Best Western in Bordeaux garners high praise for its strategic and central location, making it an ideal base for exploring the city's historic center, shopping streets and numerous dining options. The convenience of nearby tram lines further enhances accessibility to various parts of the city and the airport, providing a blend of vibrant city atmosphere and peaceful retreat.
Guests widely appreciate the breakfast offerings for their quality and variety, featuring fresh pastries, fruits, yogurts and a selection of hot and cold dishes. While there are some critiques regarding the basic nature of the breakfast and occasional issues during maintenance work, overall satisfaction remains high.
The rooms at the hotel receive mixed reviews with consistent appreciation for cleanliness and modern amenities. Although many find the rooms to be on the smaller side, they are well-equipped and comfortable, featuring large beds and soundproofing. The aesthetic quality varies with some rooms requiring refurbishment, but the historical charm and cleanliness uphold a pleasant experience.
Cleanliness stands out as an exceptional feature of the hotel with guests frequently noting the spotless condition of rooms and common areas, coupled with an eco-friendly approach. The dedicated maintenance and welcoming reception staff contribute significantly to the hotel's overall ambiance.
Staff at the hotel receive universal acclaim for their friendliness, attentiveness and professionalism. Many guests highlight the helpfulness and efficiency of the team, enhancing the overall guest experience and ensuring a welcoming stay.
Guests enjoy reliable and fast free wifi throughout their stay, making it convenient for both leisure and business purposes. Despite minor issues in connectivity in certain rooms, the service is largely dependable.
Proximity to nightlife and local bars adds a dynamic aspect to the hotel's offering without significantly affecting the peacefulness of most rooms. The comfortable and high-quality beds further ensure a good night's sleep for guests, enhancing their overall satisfaction.
Despite being categorized as a three-star hotel, the Grand Hotel Francais - ex Best Western often exceeds guest expectations with luxurious touches and high-quality customer service. Its authentic old-fashioned ambiance, coupled with central location and good value for money, make it a commendable choice within its category.
Business travelers find the hotel particularly suitable due to its accommodating facilities, meeting rooms and responsive staff. Moreover, the hotel makes commendable efforts to cater to guests with disabilities by providing accessible rooms and helpful staff, although some improvements could be made to streamline overall accessibility.
In summary, the Grand Hotel Francais - ex Best Western offers a combination of a prime location, excellent staff service, cleanliness and comfort, making it a recommended choice for both leisure and business travelers seeking to enjoy Bordeaux to the fullest.
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Guests widely appreciate the breakfast offerings for their quality and variety, featuring fresh pastries, fruits, yogurts and a selection of hot and cold dishes. While there are some critiques regarding the basic nature of the breakfast and occasional issues during maintenance work, overall satisfaction remains high.
The rooms at the hotel receive mixed reviews with consistent appreciation for cleanliness and modern amenities. Although many find the rooms to be on the smaller side, they are well-equipped and comfortable, featuring large beds and soundproofing. The aesthetic quality varies with some rooms requiring refurbishment, but the historical charm and cleanliness uphold a pleasant experience.
Cleanliness stands out as an exceptional feature of the hotel with guests frequently noting the spotless condition of rooms and common areas, coupled with an eco-friendly approach. The dedicated maintenance and welcoming reception staff contribute significantly to the hotel's overall ambiance.
Staff at the hotel receive universal acclaim for their friendliness, attentiveness and professionalism. Many guests highlight the helpfulness and efficiency of the team, enhancing the overall guest experience and ensuring a welcoming stay.
Guests enjoy reliable and fast free wifi throughout their stay, making it convenient for both leisure and business purposes. Despite minor issues in connectivity in certain rooms, the service is largely dependable.
Proximity to nightlife and local bars adds a dynamic aspect to the hotel's offering without significantly affecting the peacefulness of most rooms. The comfortable and high-quality beds further ensure a good night's sleep for guests, enhancing their overall satisfaction.
Despite being categorized as a three-star hotel, the Grand Hotel Francais - ex Best Western often exceeds guest expectations with luxurious touches and high-quality customer service. Its authentic old-fashioned ambiance, coupled with central location and good value for money, make it a commendable choice within its category.
Business travelers find the hotel particularly suitable due to its accommodating facilities, meeting rooms and responsive staff. Moreover, the hotel makes commendable efforts to cater to guests with disabilities by providing accessible rooms and helpful staff, although some improvements could be made to streamline overall accessibility.
In summary, the Grand Hotel Francais - ex Best Western offers a combination of a prime location, excellent staff service, cleanliness and comfort, making it a recommended choice for both leisure and business travelers seeking to enjoy Bordeaux to the fullest.
Hotel Taking Steps Towards Sustainability
Features the Green Key label, showcasing commitment to sustainable tourism through waste management, water and energy conservation, and responsible purchasing. Actively participates in bio-waste recycling and has partnered with Surfrider Foundation Europe to combat plastic pollution. Offers a local and sustainable breakfast.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Dog Friendly Hotel
This hotel is well-situated and provides a comfortable experience for guests traveling with dogs. Its location allows for easy access to nearby parks and attractions.
Hotel near Nightlife Spots
Located on Rue du Temple, this hotel is near Rue Sainte-Catherine, a major shopping street with numerous bars and restaurants. The central location provides easy access to the area's nightlife.
Business Hotel
Located in the heart of Bordeaux, this hotel offers comfortable rooms and business services. Its central location provides easy access to business districts and tourist attractions.
3-Star Hotel
Located in the heart of Bordeaux, this hotel is a blend of tradition and modernity. It offers comfortable and elegant rooms with modern amenities, making it ideal for both leisure and business trips.
Accessible Hotel
Guest Reviews
The location of the Grand Hotel Francais - ex Best Western receives exceptional praise from its guests. Situated in the heart of Bordeaux, the hotel offers a prime position for exploring the city's historic center. It is perfectly placed for walking to key attractions, shopping streets and an array of restaurants. The proximity to tram lines makes it convenient for accessing various parts of the city and beyond, including the airport.
The central yet peaceful setting allows guests to enjoy the bustling city atmosphere while still having a quiet retreat to return to at the end of the day. Whether tucked away on a small, tranquil street or right in the midst of lively areas, the hotel's strategic placement enhances the overall experience of visiting Bordeaux.
For those looking to fully immerse themselves in the local culture and sights, the hotel's location is deemed perfect. Guests appreciate its excellent access to public transport, iconic sites and the ease of navigating Bordeaux on foot. The combination of an ideal setting and the hotel’s welcoming atmosphere makes it a superb choice for both leisure and business travelers aiming to get the most out of their stay in this vibrant city.
At Grand Hotel Francais - ex Best Western, the breakfast experience receives mixed yet predominantly positive feedback from guests. Many highlight the quality and variety of the breakfast offerings with terms like high quality, plentiful and varied frequently appearing in reviews. Fresh and delicious pastries, including croissants and pain au chocolat, are particular highlights, contributing to the overwhelmingly positive sentiment.
Several guests appreciated the hearty and complete breakfast options, mentioning both hot and cold selections such as fresh fruits, yogurts, continental plates and freshly squeezed orange juice. The emphasis on fresh and high-quality products seems to resonate well with visitors. Additionally, the availability of both a buffet and express breakfast offers flexibility to cater to different preferences and schedules.
However, there are a few critiques. While numerous guests found the breakfast to be very good, some described it as basic or average with occasional comments about the breakfast not meeting expectations or being too expensive. Construction work at the hotel also temporarily affected the breakfast setup, which may have influenced some reviews.
Overall, the breakfast at Grand Hotel Francais - ex Best Western is generally praised for its quality, variety and delicious options, making it a noteworthy part of the guest experience despite some minor criticisms and temporary limitations due to maintenance work.
The guest reviews of Grand Hotel Francais - ex Best Western indicate mixed feelings about the rooms. While many found the rooms to be clean and comfortable, they also consistently pointed out that the spaces are very small, sometimes to the point of being described as cramped or tiny. This compactness often made the rooms less suitable for longer stays.
Despite the smaller size, many guests appreciated the well-thought-out use of space and found the rooms well-equipped and modern. Several reviews highlighted features like balconies, soundproofing and large, comfortable beds that added to the comfort. Bathrooms, though frequently described as small, occasionally received positive remarks for their cleanliness and modern features, including bathtubs and showers.
The aesthetic aspects also received varied opinions; while some found the rooms beautifully decorated and modern, others noted that certain rooms seemed dated and in need of refurbishment.
Noise was another issue brought up with some guests mentioning the street noise and sounds from other guests as a drawback. However, the hotel’s beautiful old building and the overall quiet location added a charming touch that many appreciated.
In summary, while the small size of the rooms was a common issue, the cleanliness, modern amenities and comfort offered by the Grand Hotel Francais - ex Best Western generally received positive feedback.
The beds at the Grand Hotel Francais - ex Best Western receive high praise for their comfort with many guests describing them as very comfortable, super comfy and featuring perfect bedding. The hotel offers a range of bed options, including huge and king-size beds that ensure a satisfying night's sleep. Soft, pleasant bed linen is frequently mentioned, adding to the overall comfort of the sleeping experience.
Guests noted that the bedding is generally very good and firm, contributing to the coziness of the rooms. Despite a few reviews pointing out issues like beds being too close to the bathroom door or not ideally placed, the majority of feedback highlights the excellent sleep quality provided by the comfortable beds and bedding.
The rooms themselves, although occasionally described as a bit cramped or small, are clean and feature comfortable bedding. While there were a few mentions of uncomfortable mattresses and bed sheets not being changed frequently, these instances were exceptions rather than the norm.
Overall, visitors are very satisfied with the hotel's bedding and the quality of sleep they experienced. The comfortable and clean rooms, paired with great service, a convenient location and additional amenities like free Wi-Fi and garden access, make this hotel a recommended choice for travelers seeking a restful stay.
The Grand Hotel Francais - ex Best Western receives high praise for its exceptional cleanliness with guests consistently highlighting the spotless rooms and impeccable maintenance throughout the property. The hotel rooms are described as very clean, well-equipped and comfortable, adding to the overall pleasant stay. Many reviews emphasize that the hotel, housed in a beautiful old building, maintains high standards of cleanliness both in the rooms and common areas, making it a delight for guests. The hotel’s eco-friendly approach also stands out positively. Despite some minor comments about small bathrooms and dated furnishings, the hotel's cleanliness is often noted as excellent and even top-notch. The reception staff are mostly welcoming and kind, contributing to the clean and comfortable atmosphere of the hotel. Guests also appreciate the hotel’s central yet quiet location, enhancing the overall experience.
At the Grand Hotel Francais - ex Best Western, the standout feature repeatedly mentioned by guests is the exceptional quality of the staff. Reviews highlight how consistently friendly, attentive and helpful the team is, from the reception desk to housekeeping. The staff's ability to assist with various needs is frequently praised with many guests noting their professionalism and kindness.
Visitors experience a warm welcome upon arrival, setting a positive tone for their stay. The staff's willingness to go the extra mile, whether by providing information, arranging transport or simply offering a cheerful greeting, leaves a lasting impression. Specific mentions include names like Jessica, Joanna and Curtis, who seem to have made a particularly strong impact with their helpfulness and friendliness.
Moreover, the overall service is described as courteous, accommodating and consistently professional, ensuring that guests feel well taken care of during their stay. The combination of a great location in the center and the excellent standard of the staff adds to a memorable and pleasant experience at the hotel. Although there are occasional mentions of less pleasant interactions, overwhelmingly, the reviews reflect a hotel where the staff's friendliness and efficiency significantly enhance guest satisfaction.
The Grand Hotel Francais - ex Best Western receives largely positive feedback on its wifi service with many guests highlighting the availability of free wifi throughout the hotel and characterizing it as fast and reliable. Reviewers frequently describe the wifi as great, very good and excellent. Despite some minor complaints about poor connection and wifi not working in certain rooms, the overall consensus is favorable. Additionally, the hotel is praised for its clean rooms and a beautiful lobby, contributing to a pleasant stay for guests.
The Grand Hotel Francais - ex Best Western enjoys an exceptional location in the city center, close to the main street and tram lines, making it convenient for exploring local destinations. Guests have praised the hotel's historical setting and beautiful rooms. Despite its proximity to nightlife and a wonderful bar, some reviews did mention that street-facing rooms can be noisy due to parties. However, the street noise overall was generally not bad, suggesting that the hotel's central position offers a lively atmosphere without being overly disruptive.
The 'Grand Hotel Francais - ex Best Western' has a distinctive old-fashioned and conservative ambiance that aligns with the typical style of Best Western properties. The building itself is very nice and authentic, almost making it appear as if it could be a four-star establishment from that aspect. However, the rooms and facilities are generally in line with three-star expectations. While some guests find the facilities limited, the accommodation is described as basic and the rooms as small but still good in quality.
The hotel stands out for offering luxurious touches for a three-star establishment and providing excellent customer service that exceeds expectations for its rating. It offers good value for its price, especially considering its central location. Some reviewers mentioned that the price is high for a three-star hotel, but others felt it was affordable, offering perfect value for those looking for quality accommodations without breaking the bank. Despite some feedback on the limited facilities, the hotel's pricing and service quality make it a commendable choice within the three-star category.
The Grand Hotel Francais - ex Best Western is highly regarded for its suitability and convenience for business travelers. With its accommodating facilities and services tailored to business needs, it proves to be an excellent choice for those on business trips. Meeting rooms are available and the staff are noted for being helpful and responsive to business-related requests and services. Overall, this hotel stands out as a reliable and comfortable option for business purposes.
Best Western Grand Hotel Francais offers commendable accessibility features for guests with disabilities, though a few challenges are present. The hotel provides a wheelchair-accessible room on the ground floor, which is truly barrier-free and strategically situated next to the entrance. This makes accessing the room straightforward and convenient. Guests also praised the helpful and accommodating staff, who are ready to assist with mobility aids and offer valuable suggestions at the front desk.
However, some reviews noted that overall access to the hotel could be complicated and suggested pre-advising the hotel if specific accessibility needs are required. While the hotel's location is ideal and can be easily reached via tram from the train station, guests found using mobility aids challenging in the small lift.
The rooms designated for disabled guests are practical and eco-friendly, providing ease of use; however, some were disturbed by noise from the bar located under certain rooms. Despite a few drawbacks, the general consensus is that Best Western Grand Hotel Francais strives to cater to the needs of disabled guests, ensuring a comfortable and accessible stay.
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Location
The central yet peaceful setting allows guests to enjoy the bustling city atmosphere while still having a quiet retreat to return to at the end of the day. Whether tucked away on a small, tranquil street or right in the midst of lively areas, the hotel's strategic placement enhances the overall experience of visiting Bordeaux.
For those looking to fully immerse themselves in the local culture and sights, the hotel's location is deemed perfect. Guests appreciate its excellent access to public transport, iconic sites and the ease of navigating Bordeaux on foot. The combination of an ideal setting and the hotel’s welcoming atmosphere makes it a superb choice for both leisure and business travelers aiming to get the most out of their stay in this vibrant city.
Breakfast
Several guests appreciated the hearty and complete breakfast options, mentioning both hot and cold selections such as fresh fruits, yogurts, continental plates and freshly squeezed orange juice. The emphasis on fresh and high-quality products seems to resonate well with visitors. Additionally, the availability of both a buffet and express breakfast offers flexibility to cater to different preferences and schedules.
However, there are a few critiques. While numerous guests found the breakfast to be very good, some described it as basic or average with occasional comments about the breakfast not meeting expectations or being too expensive. Construction work at the hotel also temporarily affected the breakfast setup, which may have influenced some reviews.
Overall, the breakfast at Grand Hotel Francais - ex Best Western is generally praised for its quality, variety and delicious options, making it a noteworthy part of the guest experience despite some minor criticisms and temporary limitations due to maintenance work.
Rooms
Despite the smaller size, many guests appreciated the well-thought-out use of space and found the rooms well-equipped and modern. Several reviews highlighted features like balconies, soundproofing and large, comfortable beds that added to the comfort. Bathrooms, though frequently described as small, occasionally received positive remarks for their cleanliness and modern features, including bathtubs and showers.
The aesthetic aspects also received varied opinions; while some found the rooms beautifully decorated and modern, others noted that certain rooms seemed dated and in need of refurbishment.
Noise was another issue brought up with some guests mentioning the street noise and sounds from other guests as a drawback. However, the hotel’s beautiful old building and the overall quiet location added a charming touch that many appreciated.
In summary, while the small size of the rooms was a common issue, the cleanliness, modern amenities and comfort offered by the Grand Hotel Francais - ex Best Western generally received positive feedback.
Beds
Guests noted that the bedding is generally very good and firm, contributing to the coziness of the rooms. Despite a few reviews pointing out issues like beds being too close to the bathroom door or not ideally placed, the majority of feedback highlights the excellent sleep quality provided by the comfortable beds and bedding.
The rooms themselves, although occasionally described as a bit cramped or small, are clean and feature comfortable bedding. While there were a few mentions of uncomfortable mattresses and bed sheets not being changed frequently, these instances were exceptions rather than the norm.
Overall, visitors are very satisfied with the hotel's bedding and the quality of sleep they experienced. The comfortable and clean rooms, paired with great service, a convenient location and additional amenities like free Wi-Fi and garden access, make this hotel a recommended choice for travelers seeking a restful stay.
Cleanliness
Staff
Visitors experience a warm welcome upon arrival, setting a positive tone for their stay. The staff's willingness to go the extra mile, whether by providing information, arranging transport or simply offering a cheerful greeting, leaves a lasting impression. Specific mentions include names like Jessica, Joanna and Curtis, who seem to have made a particularly strong impact with their helpfulness and friendliness.
Moreover, the overall service is described as courteous, accommodating and consistently professional, ensuring that guests feel well taken care of during their stay. The combination of a great location in the center and the excellent standard of the staff adds to a memorable and pleasant experience at the hotel. Although there are occasional mentions of less pleasant interactions, overwhelmingly, the reviews reflect a hotel where the staff's friendliness and efficiency significantly enhance guest satisfaction.
Wi-Fi
Nightlife
3 Star
The hotel stands out for offering luxurious touches for a three-star establishment and providing excellent customer service that exceeds expectations for its rating. It offers good value for its price, especially considering its central location. Some reviewers mentioned that the price is high for a three-star hotel, but others felt it was affordable, offering perfect value for those looking for quality accommodations without breaking the bank. Despite some feedback on the limited facilities, the hotel's pricing and service quality make it a commendable choice within the three-star category.
Business
Accessible
However, some reviews noted that overall access to the hotel could be complicated and suggested pre-advising the hotel if specific accessibility needs are required. While the hotel's location is ideal and can be easily reached via tram from the train station, guests found using mobility aids challenging in the small lift.
The rooms designated for disabled guests are practical and eco-friendly, providing ease of use; however, some were disturbed by noise from the bar located under certain rooms. Despite a few drawbacks, the general consensus is that Best Western Grand Hotel Francais strives to cater to the needs of disabled guests, ensuring a comfortable and accessible stay.
No, Grand Hotel Francais - ex Best Western doesn't have any pool.
No, a spa isn't available at Grand Hotel Francais - ex Best Western.
Yes, Grand Hotel Francais - ex Best Western welcomes dogs.
No, parking facilities aren't available at Grand Hotel Francais - ex Best Western.
No, Grand Hotel Francais - ex Best Western doesn't have a gym.
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