Novotel Bordeaux Centre Ville
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Summary of reviewsNovotel Bordeaux Centre Ville stands out as a conveniently located and generally well-regarded hotel. Its prime location near the city center offers easy access to Bordeaux’s key attractions, such as the historic old town and the cathedral, making it a strategic base for visitors. The proximity to public transportation and nearby amenities further enhance its appeal. Many guests appreciate the quiet environment despite its central position and ample parking options, although parking can be costly and slightly confusing.
The breakfast service at the hotel is highly praised for its extensive and delicious selection with visitors often considering it among the best hotel breakfasts. The variety of sweet and savory options, along with the efficiency and friendliness of the breakfast staff, contribute significantly to the positive experiences reported. Similarly, the hotel's restaurant is well-received for its excellent food and cozy dining environment with especially favorable comments about the tapas-style dishes and the friendly service.
The rooms at Novotel Bordeaux Centre Ville are noted for their spaciousness, cleanliness and modern decor with amenities such as Bluetooth speakers and convenient USB outlets enhancing the comfort. The quiet and peaceful ambiance of the rooms is often highlighted and cleanliness standards are generally upheld. However, a few guests mention that certain areas could use an update to maintain the expected standard. Family amenities such as dedicated play areas, special gifts for children and spacious family rooms with extra beds make it a family-friendly destination.
The staff consistently receive commendations for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere. Multilingual abilities and local knowledge further enhance the guest experience. The free WiFi is a mixed aspect with some guests enjoying a strong, reliable connection while others encounter intermittent issues.
While the gym is appreciated for being clean and well-equipped, some guests suggest that it could benefit from better maintenance. The overall cleanliness of the hotel is frequently praised, contributing to a comfortable stay. However, a few maintenance issues and outdated décor in certain areas are noted but seem to be exceptions rather than the norm.
In conclusion, Novotel Bordeaux Centre Ville is a solid choice for travelers seeking a convenient, comfortable and welcoming stay in Bordeaux with notable strengths in location, dining, cleanliness and staff service. Addressing minor maintenance issues and improving certain facilities could further elevate the guest experience.
Categories
The breakfast service at the hotel is highly praised for its extensive and delicious selection with visitors often considering it among the best hotel breakfasts. The variety of sweet and savory options, along with the efficiency and friendliness of the breakfast staff, contribute significantly to the positive experiences reported. Similarly, the hotel's restaurant is well-received for its excellent food and cozy dining environment with especially favorable comments about the tapas-style dishes and the friendly service.
The rooms at Novotel Bordeaux Centre Ville are noted for their spaciousness, cleanliness and modern decor with amenities such as Bluetooth speakers and convenient USB outlets enhancing the comfort. The quiet and peaceful ambiance of the rooms is often highlighted and cleanliness standards are generally upheld. However, a few guests mention that certain areas could use an update to maintain the expected standard. Family amenities such as dedicated play areas, special gifts for children and spacious family rooms with extra beds make it a family-friendly destination.
The staff consistently receive commendations for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere. Multilingual abilities and local knowledge further enhance the guest experience. The free WiFi is a mixed aspect with some guests enjoying a strong, reliable connection while others encounter intermittent issues.
While the gym is appreciated for being clean and well-equipped, some guests suggest that it could benefit from better maintenance. The overall cleanliness of the hotel is frequently praised, contributing to a comfortable stay. However, a few maintenance issues and outdated décor in certain areas are noted but seem to be exceptions rather than the norm.
In conclusion, Novotel Bordeaux Centre Ville is a solid choice for travelers seeking a convenient, comfortable and welcoming stay in Bordeaux with notable strengths in location, dining, cleanliness and staff service. Addressing minor maintenance issues and improving certain facilities could further elevate the guest experience.
Family Friendly Hotel
This hotel provides family-friendly services and amenities in a central location. Its spacious rooms and proximity to attractions make it a convenient choice for families exploring Bordeaux.
Business Hotel
The Novotel Bordeaux Centre Ville is equipped with modern meeting rooms suitable for professional and private events. It is conveniently located near business areas.
Hotel with Gym
This hotel has a fitness center, offering guests a convenient way to exercise. Its central location makes it easy to explore Bordeaux's attractions.
4-Star Hotel
Located in a historical district, this hotel offers views of the city and provides Wi-Fi throughout the property. It's a comfortable option with good amenities.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Novotel Bordeaux Centre Ville boasts a prime, convenient location celebrated by numerous guests. Situated close to the city center, it offers easy access to many of Bordeaux’s main attractions, including the historic old town, the cathedral and bustling shopping streets. The hotel is a short walk from public transportation hubs, making it an ideal choice for exploring the city on foot or by tram. Guests appreciate the quiet environment despite its central position, providing a peaceful retreat after a day of sightseeing. Nearby amenities such as restaurants, bars, shops and a parking garage enhance its appeal. Overall, the hotel's strategic location is a standout feature, providing an excellent base for a comfortable and accessible stay in Bordeaux.
The breakfast at Novotel Bordeaux Centre Ville receives generally positive reviews from guests. Described as top class, guests appreciate the wide variety and delicious selection available. The extensive and hearty breakfast often exceeds expectations with many considering it one of the best hotel breakfasts they've had. The buffet is noted for its abundance and quality, offering a mix of sweet and savory options that caters to different tastes. Fresh and tasty offerings like toast, hot dishes, fruit and scones are particularly well-received.
However, some guests have mentioned that the breakfast can be expensive and occasionally crowded. The quality of dishes and replenishment at later hours could be improved, according to a few reviews. Despite these minor drawbacks, the efficiency and friendliness of the breakfast staff, along with the generous and varied options, make it a standout feature of the hotel. Overall, the breakfast experience at Novotel Bordeaux Centre Ville is seen as a strong point, contributing significantly to guests' enjoyment of their stay.
Guests of Novotel Bordeaux Centre Ville frequently praise the hotel's restaurant for its excellent food and superb dining experience. The terrace provides a cozy and pleasant environment, enhancing the overall dining experience. Visitors recommend the hotel restaurant for its convenience and quality, highlighting that the meals are often delicious with some even describing the food as five-star gourmet quality.
The breakfast and tapas-style dishes garner positive feedback, further establishing the restaurant as a great option for both morning and evening meals. Guests appreciate the friendly service and the modern, well-decorated dining space, making it a pleasant place to dine without the need to leave the hotel.
However, there are a few drawbacks noted by the guests. Some mention that the dinner menu could use more variety beyond tapas and occasionally, the service can be slower than expected. Additionally, drink prices are perceived as high, which detracts slightly from the overall experience. Despite these points, many guests still find the dining options to be an excellent value, making it a commendable choice for both lunch and dinner during their stay.
Novotel Bordeaux Centre Ville offers a mix of spacious, clean and comfortable rooms that many guests appreciate for their size and modern decor. These rooms are consistently described as large, soundproofed and equipped with amenities such as Bluetooth speakers, convenient USB outlets and comfortable beds. Several rooms have good facilities and are newly remodeled, complementing the hotel's modern and artsy aesthetic.
However, some guests feel that the decor is outdated and the facilities could benefit from an upgrade. Issues like faulty air conditioning, worn-out carpets and overall dated interior have been noted. Larger family rooms are sometimes described as cramped and basic amenities like coffee makers and fridges are lacking in certain rooms.
Cleanliness is generally upheld throughout the hotel, despite occasional reports of minor dirt or maintenance issues. Guests frequently remark on the quiet and peaceful ambiance of the rooms. Additional perks include a varied and engaging decor, large bathrooms and good soundproofing.
Overall, while Novotel Bordeaux Centre Ville ensures comfort and space, some areas could use attention to maintain the standard guests expect from a Novotel.
The beds at Novotel Bordeaux Centre Ville receive a mix of feedback from guests with a strong emphasis on comfort being the prevailing sentiment. Many guests praised the comfort of the beds, describing them as very comfortable, comfortable with good linen and having quality and comfortable bedding. Reviews often highlighted terms like large and comfy, as well as comfortable beds in the rooms.
However, there are also comments indicating room for improvement. Some guests mentioned beds that were either too soft or too hard and issues with sheets coming loose during the night. The extra and sofa beds received negative remarks for being uncomfortable with some visitors noting these beds need more attention. Cleanliness and maintenance issues were also pointed out, such as old, smelly and poorly washed bedding.
Despite these varied experiences, the primary beds are generally deemed comfortable with several reviews highlighting the spaciousness and quality of the room and bedding. Nonetheless, addressing the concerns about extra beds and updating some of the bedding could enhance the overall sleep experience for future guests.
Novotel Bordeaux Centre Ville generally garners praise for its cleanliness. Many guests describe the rooms as clean, comfortable and well-maintained, often emphasizing the hotel's modern and functional aspects. The common facilities follow suit with the overall cleanliness, from restaurants to shared spaces, meeting expectations. Guests highlight the daily room cleaning service and the tidy, airy environment in the rooms. High standards of cleanliness are consistently noted, contributing to a comfortable stay.
Despite these positive reviews, a few guests mention issues such as musty corridors and carpets and occasional lapses in housekeeping, particularly with towels and specific room cleanings. However, these concerns appear to be exceptions rather than the norm. The hotel generally stands out for its impeccable cleanliness, making it a solid choice for visitors prioritizing hygiene and a pleasant stay.
At Novotel Bordeaux Centre Ville, the staff consistently shine as a standout feature of the hotel. Reviewers repeatedly highlight the team's friendliness, professionalism and unwavering helpfulness. Guests find the reception staff particularly welcoming and efficient, always ready to assist with any needs or questions. The warmth of the welcome is frequently noted as a positive first impression with many praising the young and dynamic team for their cheerful and approachable demeanor.
The proficiency of the staff in languages, including fluent English and on occasion Spanish, further enhances the guest experience. This multilingual ability, combined with their local knowledge, ensures that visitors receive valuable advice and top-notch recommendations for exploring Bordeaux. The helpfulness extends beyond the reception; the attentive cleaning staff and restaurant team also receive commendations, although there were occasional mentions of inattentive service in the restaurant.
Overall, comments about the hotel's staff reflect a deep appreciation for their dedication to providing excellent service. Whether managing the front desk, assisting with luggage issues or simply greeting guests with a smile, the staff at Novotel Bordeaux Centre Ville are recognized for making each stay both pleasant and memorable.
Novotel Bordeaux Centre Ville offers a mixed experience in terms of WiFi connectivity. Guests have reported both excellent internet connections and some significant challenges. Many found the internet to be excellent with a strong, reliable signal in the breakfast area, lounge and throughout the property. The WiFi was generally fast enough for work purposes and many appreciated the complimentary WiFi available in all rooms. Others found the convenience of not needing a password to connect an added bonus and noted good WiFi device charging services. However, some guests faced issues such as intermittent connectivity, weak WiFi signals in the rooms and occasional trouble with internet access that disrupted their stay. While the WiFi in public areas like the lobby worked well, there were reports of no WiFi availability or poor internet in some rooms, causing frustration. The hotel's free WiFi feature is a definite plus, despite some inconsistencies in connection quality. Overall, while the internet service has positive aspects, there is room for improvement to ensure all guests have a seamless online experience.
At the Novotel Bordeaux Centre Ville, the gym has received mixed reviews from its guests. On the positive side, many have found the gym to be clean, well-equipped and up-to-date. Visitors appreciate the accessibility of the facility, which is open until 10pm, providing a convenient timeframe for workouts. Some reviews specifically highlight the availability of a well-equipped cardio zone, contributing to a generally positive perception of the gym.
However, there are areas in need of improvement. Some guests felt that the gym could benefit from a full revamp, noting issues such as rusty weights, showers being out of order and full garbage cans in the morning. Despite the facilities being mostly adequate, there is a consensus that the gym could be better maintained and updated.
Overall, while the gym at Novotel Bordeaux Centre Ville offers quality equipment and a clean environment, attention to certain maintenance and facility enhancement could significantly elevate the guest experience.
The parking situation at Novotel Bordeaux Centre Ville is a mixed bag, presenting both conveniences and challenges for guests. One of the most highlighted positives is the convenient parking options situated nearby with direct access to the hotel in some cases. Many guests appreciated that covered parking is available, making it easy to arrive by car with a secure space. Others found the public parking adjacent to the hotel to be very convenient with easy access to the hotel via connected garages.
However, several guests noted that the parking can be expensive with daily rates around 20 euros and some mentioned a lack of direct hotel-managed parking. The parking lots are sometimes described as being under renovation or in need of refurbishment and access codes or signage can be confusing. For those with larger vehicles or bikes, the narrow spaces in the garage proved to be a challenge. Additionally, parking meters in the area were occasionally reported as malfunctioning.
Despite these issues, weekends offer free parking options outside and the hotel is close to other amenities like a supermarket. Yet, more information and clearer signage about parking would enhance the overall experience, as some found it difficult to locate or access parking areas.
In summary, while there are solid parking options available close to the Novotel Bordeaux Centre Ville, the associated costs and occasional difficulties in navigation can detract from the overall convenience.
Novotel Bordeaux Centre Ville has garnered appreciation as a family-friendly destination with several features catering specifically to those traveling with children. Families have praised the hotel for its convenient amenities, including the availability of family rooms, free games for children, a dedicated play area and thoughtful touches like little chocolate eggs and special gifts for toddlers. The breakfast, featuring crepes and cakes, is a particular highlight for young guests. Additionally, the presence of foosball and other games adds to the children's enjoyment during the stay.
The hotel is well-suited for family visits and city trips, thanks to its central location. The staff receives commendations for their prompt service, particularly for quickly installing cribs when needed. The spaciousness of some family rooms and the extra sofa beds provided for children contribute to the comfort, making it a good value for money option for family vacations.
However, some reviews note that the family rooms can be cramped, especially for families of four. While a few guests found the rooms small and the extra beds less comfortable, others described certain family rooms as spacious and well-organized. Despite some issues with room sizes and bed arrangements, the overall family-friendly environment, good location and attentive service make Novotel Bordeaux Centre Ville a commendable choice for families visiting the city.
Novotel Bordeaux Centre Ville has garnered mixed reviews regarding its four-star rating with many guests feeling that its facilities and services fall short of expectations for a hotel of this category. Numerous comments highlighted that the hotel feels more akin to a three-star establishment rather than the advertised four stars. Guests noted that the rooms and amenities are quite basic, lacking standard four-star luxuries like slippers, bathrobes and minibars. Additionally, the service quality and professionalism have been described as unsatisfactory for a four-star hotel.
Despite the hotel being freshly renovated, several guests mentioned that it doesn’t live up to a four-star standard and feels more like an Ibis Style rather than a Novotel. Concerns were also raised about the size and comfort level of the rooms with some guests finding them smaller and less equipped than those in comparable hotels.
The facilities, including the gym, were said to be limited and the breakfast options were deemed minimal, neither meeting the expectations set by other four-star hotels. The overall sentiment is that while the hotel is comfortable and the standard of Novotel is somewhat maintained, it does not provide a true four-star experience, particularly given the price point. Guests often found this discrepancy between expectation and reality to be disappointing, suggesting that the hotel might better be classified as three-star rather than four.
Novotel Bordeaux Centre Ville is well-regarded for its suitability for business travelers. Described as functional and convenient, the hotel offers very good facilities for meeting and work, making it ideal for business trips. The business center arrangements are excellent and the staff is attentive to business travel needs. The central location is perfect for both business meetings and corporate travelers, providing good value for money despite some high pricing complaints.
However, there are a few drawbacks, such as unreliable Wi-Fi and occasional slow service at reception, which can hinder productivity. Additionally, the elevator to the business center is sometimes unavailable and there is a lack of specific business amenities information. Despite these minor issues, the hotel's overall service level is in line with the Novotel standard, making it a solid choice for those on corporate travel.
Novotel Bordeaux Centre Ville has garnered positive remarks for its accessible location and easy connectivity to public transportation. Guests appreciate its proximity to tram stops, noting the convenience of direct access to downtown and the airport. The hotel is centrally located with a metro station and essential city spots close by. The ease of access through public parking and a parking garage is highlighted, making the stay hassle-free for visitors with or without mobility concerns.
The hotel rooms are generally accessible and the establishment itself is described as welcoming, easily reachable via multiple routes including bus and footpaths. However, despite the hotel's efforts, there are mixed reviews regarding its overall accessibility features. Some guests mention that the bathrooms and showers lack appropriate disabled access and others point out the high door thresholds that hinder easy wheelchair access. The reception area also poses a challenge due to difficult stair access.
While the accessible rooms provide a measure of convenience, there's a consensus that further enhancements, such as additional hooks in the bathrooms and improved overall accessibility, are necessary. Information about parking area access and features of the accessible rooms is found lacking.
In summary, Novotel Bordeaux Centre Ville shines in location and connectivity but could benefit from additional improvements in its accessibility infrastructure to better cater to guests with mobility issues.
Novotel Bordeaux Centre Ville is well-regarded for its dog-friendly facilities, making it a convenient choice for travelers with pets. The hotel allows dogs in various areas, including the bar and restaurant, which many guests found beneficial during their stays. There is an attached park specifically for dogs and a small dedicated dog area, although some found the latter to be insufficient in size. Despite the convenient accommodations, some guests noted that there were no special offers for dogs aside from an additional charge. Nevertheless, the overall comfort and pet-friendly atmosphere made it a suitable option for pet owners.
Location Show Map
Location
Breakfast
However, some guests have mentioned that the breakfast can be expensive and occasionally crowded. The quality of dishes and replenishment at later hours could be improved, according to a few reviews. Despite these minor drawbacks, the efficiency and friendliness of the breakfast staff, along with the generous and varied options, make it a standout feature of the hotel. Overall, the breakfast experience at Novotel Bordeaux Centre Ville is seen as a strong point, contributing significantly to guests' enjoyment of their stay.
Dinner
The breakfast and tapas-style dishes garner positive feedback, further establishing the restaurant as a great option for both morning and evening meals. Guests appreciate the friendly service and the modern, well-decorated dining space, making it a pleasant place to dine without the need to leave the hotel.
However, there are a few drawbacks noted by the guests. Some mention that the dinner menu could use more variety beyond tapas and occasionally, the service can be slower than expected. Additionally, drink prices are perceived as high, which detracts slightly from the overall experience. Despite these points, many guests still find the dining options to be an excellent value, making it a commendable choice for both lunch and dinner during their stay.
Rooms
However, some guests feel that the decor is outdated and the facilities could benefit from an upgrade. Issues like faulty air conditioning, worn-out carpets and overall dated interior have been noted. Larger family rooms are sometimes described as cramped and basic amenities like coffee makers and fridges are lacking in certain rooms.
Cleanliness is generally upheld throughout the hotel, despite occasional reports of minor dirt or maintenance issues. Guests frequently remark on the quiet and peaceful ambiance of the rooms. Additional perks include a varied and engaging decor, large bathrooms and good soundproofing.
Overall, while Novotel Bordeaux Centre Ville ensures comfort and space, some areas could use attention to maintain the standard guests expect from a Novotel.
Beds
However, there are also comments indicating room for improvement. Some guests mentioned beds that were either too soft or too hard and issues with sheets coming loose during the night. The extra and sofa beds received negative remarks for being uncomfortable with some visitors noting these beds need more attention. Cleanliness and maintenance issues were also pointed out, such as old, smelly and poorly washed bedding.
Despite these varied experiences, the primary beds are generally deemed comfortable with several reviews highlighting the spaciousness and quality of the room and bedding. Nonetheless, addressing the concerns about extra beds and updating some of the bedding could enhance the overall sleep experience for future guests.
Cleanliness
Despite these positive reviews, a few guests mention issues such as musty corridors and carpets and occasional lapses in housekeeping, particularly with towels and specific room cleanings. However, these concerns appear to be exceptions rather than the norm. The hotel generally stands out for its impeccable cleanliness, making it a solid choice for visitors prioritizing hygiene and a pleasant stay.
Staff
The proficiency of the staff in languages, including fluent English and on occasion Spanish, further enhances the guest experience. This multilingual ability, combined with their local knowledge, ensures that visitors receive valuable advice and top-notch recommendations for exploring Bordeaux. The helpfulness extends beyond the reception; the attentive cleaning staff and restaurant team also receive commendations, although there were occasional mentions of inattentive service in the restaurant.
Overall, comments about the hotel's staff reflect a deep appreciation for their dedication to providing excellent service. Whether managing the front desk, assisting with luggage issues or simply greeting guests with a smile, the staff at Novotel Bordeaux Centre Ville are recognized for making each stay both pleasant and memorable.
Wi-Fi
Gym
However, there are areas in need of improvement. Some guests felt that the gym could benefit from a full revamp, noting issues such as rusty weights, showers being out of order and full garbage cans in the morning. Despite the facilities being mostly adequate, there is a consensus that the gym could be better maintained and updated.
Overall, while the gym at Novotel Bordeaux Centre Ville offers quality equipment and a clean environment, attention to certain maintenance and facility enhancement could significantly elevate the guest experience.
Parking
However, several guests noted that the parking can be expensive with daily rates around 20 euros and some mentioned a lack of direct hotel-managed parking. The parking lots are sometimes described as being under renovation or in need of refurbishment and access codes or signage can be confusing. For those with larger vehicles or bikes, the narrow spaces in the garage proved to be a challenge. Additionally, parking meters in the area were occasionally reported as malfunctioning.
Despite these issues, weekends offer free parking options outside and the hotel is close to other amenities like a supermarket. Yet, more information and clearer signage about parking would enhance the overall experience, as some found it difficult to locate or access parking areas.
In summary, while there are solid parking options available close to the Novotel Bordeaux Centre Ville, the associated costs and occasional difficulties in navigation can detract from the overall convenience.
Family
The hotel is well-suited for family visits and city trips, thanks to its central location. The staff receives commendations for their prompt service, particularly for quickly installing cribs when needed. The spaciousness of some family rooms and the extra sofa beds provided for children contribute to the comfort, making it a good value for money option for family vacations.
However, some reviews note that the family rooms can be cramped, especially for families of four. While a few guests found the rooms small and the extra beds less comfortable, others described certain family rooms as spacious and well-organized. Despite some issues with room sizes and bed arrangements, the overall family-friendly environment, good location and attentive service make Novotel Bordeaux Centre Ville a commendable choice for families visiting the city.
4 Star
Despite the hotel being freshly renovated, several guests mentioned that it doesn’t live up to a four-star standard and feels more like an Ibis Style rather than a Novotel. Concerns were also raised about the size and comfort level of the rooms with some guests finding them smaller and less equipped than those in comparable hotels.
The facilities, including the gym, were said to be limited and the breakfast options were deemed minimal, neither meeting the expectations set by other four-star hotels. The overall sentiment is that while the hotel is comfortable and the standard of Novotel is somewhat maintained, it does not provide a true four-star experience, particularly given the price point. Guests often found this discrepancy between expectation and reality to be disappointing, suggesting that the hotel might better be classified as three-star rather than four.
Business
However, there are a few drawbacks, such as unreliable Wi-Fi and occasional slow service at reception, which can hinder productivity. Additionally, the elevator to the business center is sometimes unavailable and there is a lack of specific business amenities information. Despite these minor issues, the hotel's overall service level is in line with the Novotel standard, making it a solid choice for those on corporate travel.
Accessible
The hotel rooms are generally accessible and the establishment itself is described as welcoming, easily reachable via multiple routes including bus and footpaths. However, despite the hotel's efforts, there are mixed reviews regarding its overall accessibility features. Some guests mention that the bathrooms and showers lack appropriate disabled access and others point out the high door thresholds that hinder easy wheelchair access. The reception area also poses a challenge due to difficult stair access.
While the accessible rooms provide a measure of convenience, there's a consensus that further enhancements, such as additional hooks in the bathrooms and improved overall accessibility, are necessary. Information about parking area access and features of the accessible rooms is found lacking.
In summary, Novotel Bordeaux Centre Ville shines in location and connectivity but could benefit from additional improvements in its accessibility infrastructure to better cater to guests with mobility issues.
Dog Friendly
No, Novotel Bordeaux Centre Ville doesn't have any pool.
No, a spa isn't available at Novotel Bordeaux Centre Ville.
Yes, Novotel Bordeaux Centre Ville welcomes dogs.
Yes, parking facilities are available at Novotel Bordeaux Centre Ville.
Yes, Novotel Bordeaux Centre Ville has a gym.
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