Copley House

Boston 42.34444300, -71.08019800 , 239 West Newton Street (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCopley House boasts a nearly unrivaled location in Boston's vibrant Back Bay area, consistently praised for its centrality and convenience. It offers immediate access to major attractions like the Prudential Center and Fenway Park and is close to various public transportation options. The charming, safe and tranquil neighborhood features beautiful architecture and a variety of dining and shopping venues, making it an excellent base for exploring the city.

The hotel offers a mix of spacious and cozy studio apartments, each well-equipped with kitchens and comfortable beds. Guests frequently commend the cleanliness and comfort, describing the rooms as functional, tastefully furnished and featuring charming details. While the lack of elevators and sometimes variable room sizes present minor drawbacks, the overall experience remains positive with efficient check-in and additional amenities like extra towels and toiletries commonly praised.

Cleanliness receives mixed reviews. Though many guests find the accommodations spotless and impeccable, occasional lapses in thoroughness and maintenance are noted. Despite this, the clean and comfortable environment is often highlighted alongside the helpful reception staff, who contribute to a pleasant stay when cleaning standards are met.

The staff at Copley House stand out for their exceptional service, characterized by friendliness, helpfulness and efficiency. Names like Sophia, Daphne, Cho and Lena are frequently mentioned for their outstanding service, ensuring a warm and supportive experience.

WiFi quality varies with some guests enjoying strong, reliable connections while others face issues with speed and connectivity. Parking is another mixed aspect; while many appreciate the convenience and security, the associated fees and limited space can be challenging.

For nightlife, the location is ideal, offering easy access to restaurants, bars and cultural activities. However, noise from nearby nightlife can be a concern for light sleepers.

The beds generally receive praise for their comfort and cleanliness, although some find the mattresses too hard or the bed frames creaky. Sofa beds and smaller beds may also present issues for some guests.

Finally, Copley House is dog-friendly with accommodations and a neighborhood welcoming to pets. Though minor issues like noise from other dogs or occasional pet hair are noted, the positive atmosphere and convenience make it a favored choice for those traveling with dogs.

In summary, Copley House offers an excellent Boston experience with its prime location, comfortable accommodations, exceptional staff and pet-friendly policy. While there are areas for improvement, the positive features and overall unique charm make it a highly recommended option for travelers.
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Inn with Free Wi-Fi
This inn offers complimentary Wi-Fi.

Inn near Ski Resorts

Inn Taking Steps Towards Sustainability

Dog Friendly Inn

  Dogs Stay Free  


Inn near Nightlife Spots

Inn with Parking

Inn where Dogs Stay Free

Room Types
Budget Studio Experience Boston on a budget! This studio comes with a queen-sized bed, kitchen, and private bathroom - perfect for 2 travelers on-the-go.

Standard Studio This studio is spacious.

Premium Studio This spacious suite offers a separate living room with a sofa bed.

One-Bedroom Suite Sleeping accommodations include 1 queen bed in a separated area and 1 double sleeper sofa in the living space (some units have privacy doors)

Superior Apartment The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a tea and coffee maker, a seating area, a wardrobe, a sofa and a flat-screen TV. The unit has 2 beds.

Single Room with Shared Bathroom Offering access to a shared bathroom, this single room features air conditioning and kitchenware.

Double Room with Shared Bathroom The double room provides air conditioning, a tea and coffee maker, as well as a shared bathroom featuring a bath or a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This double room features a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.

Single Budget Studio The single room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This single room has a wardrobe, heating and a flat-screen TV. The unit has 1 bed.

King Studio The studio features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This studio offers a wardrobe and a TV. The unit offers 1 bed.

Superior Studio The studio features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The studio provides a TV, a wardrobe, a sofa and heating. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Copley House enjoys a nearly unrivaled location in Boston, praised consistently by guests for its centrality and convenience. Nestled in the heart of the vibrant Back Bay area, it offers easy access to a plethora of attractions and amenities, making it an excellent base for exploring the city. The hotel is situated close to major points of interest such as the Prudential Center, Fenway Park, Newbury Street and Copley Square, while also being a stone's throw from various public transportation options, including subway stations that connect you effortlessly with the rest of Boston.

The neighborhood itself is celebrated for its charm, safety and tranquility with guests noting how pleasant and low-key it feels despite being in a prime urban location. The area boasts beautiful architecture, including classic brownstone buildings, lovely parks and green spaces, creating a picturesque background for a city stay. Within walking distance, you'll find many restaurants, grocery stores and shopping venues, ensuring that everything you need is within easy reach.

Moreover, guests frequently highlight the walkability of the location, allowing them to effortlessly explore Boston's historic and cultural sites on foot. The convenience of having a supermarket across the street and being close to institutions like Northeastern University and various conference venues is an added advantage for visitors with specific needs. Overall, Copley House's central and delightful location makes it a top choice for anyone looking to immerse themselves in the best that Boston has to offer.

Rooms
Copley House offers a mix of spacious and cozy studio apartments, complete with well-equipped kitchens and comfortable beds. Guests frequently highlight the cleanliness and comfort of the rooms, which are well-suited for both short-term and extended stays. The rooms are often described as bright, functional and tastefully furnished with some featuring charming details like bay windows and quaint furnishings. The apartments are located in various buildings within a convenient 10-minute walk from the main address, providing quick access to Boston's attractions and a safe, quiet neighborhood.

While many rooms are spacious, some guests have noted that certain units can be small and a bit cramped, particularly bathrooms. Sound insulation varies with thin walls occasionally leading to noise disturbances. The decor in some rooms feels dated and in need of renovation, though many guests find the unique and quirky character of the accommodations endearing.

The hotel lacks elevators, which might be a concern for those with mobility issues. Check-in is efficient and additional amenities like extra towels, toiletries and kitchen essentials are commonly praised. Despite mixed feedback on the pricing, many guests find it reasonable for Boston and appreciate the combination of location, comfort and functionality.

Overall, Copley House offers an authentic Boston experience with its cozy, well-appointed rooms and excellent neighborhood, making it a pleasant stay for most visitors.

Beds
The reviews on the beds at 'Copley House' reflect a broad spectrum of experiences, mostly skewing positive. Guests frequently highlight the large and comfortable beds with several noting excellent bedding and clean linens. Many appreciated the spacious king and queen beds, describing them as some of the comfiest they had ever slept in. The bedding appeared fresh and well-prepared, contributing to an overall sense of cleanliness and hygiene in the rooms.

However, there are some negative remarks regarding the beds. Issues ranged from hard or stiff mattresses to noisy and creaky bed frames. Some guests found the sofa beds particularly uncomfortable with several mentions of them being nearly unusable for sleeping. A few reviews also pointed out beds being smaller or not very accessible, which could pose challenges for certain guests.

Despite these occasional drawbacks, the predominant sentiment suggests that 'Copley House' offers a restful and clean sleeping environment with many praising the comfort and size of the main beds.

Cleanliness
Copley House offers guests a mixed experience in terms of cleanliness, as gathered from various guest reviews. On the positive side, many guests found their accommodations to be "super clean," "spotlessly clean," and "impeccable." Clean apartments, rooms and common areas were frequently mentioned, often described as "tidy," "beautiful," and providing a "lovely experience." The clean and comfortable rooms were often paired with praise for the ample supply of clean towels and fresh sheets, contributing to an overall neat and cozy environment.

However, the reviews also reveal some inconsistencies and areas for improvement. While several guests reported their rooms as clean and well-maintained, others highlighted issues with a lack of regular cleaning service, dirty carpets and occasional sightings of bugs. Some rooms reportedly had been only half-cleaned with leftover soap bars, hair on hairdryers and unemptied bins. Kitchen areas sometimes lacked thorough cleaning and some guests noted dirty or stained furnishings and common areas.

Despite these mixed reviews about cleanliness, many guests appreciated the great location and helpful reception staff at Copley House. It's clear that when cleaning standards are met, the stay is enjoyable and comfortable. However, variability in cleaning practices can significantly impact guest satisfaction, leaving room for the hotel to focus on consistency in maintaining cleanliness throughout the property.

Staff
Copley House stands out for its exceptional customer service with numerous reviews highlighting the incredible, attentive and responsive nature of its staff. Guests consistently describe team members as friendly, helpful and communicative, ensuring a warm welcome and hassle-free check-in. The reception staff, particularly noted for their efficiency and professionalism, often go above and beyond, offering assistance with luggage and providing clear directions.

Names like Sophia, Daphne, Cho and Lena receive commendation for their outstanding service, reflecting the overall positive experience guests encounter with personnel. While most staff members are praised for their courteous and accommodating demeanor, a few guests noted instances of unfriendliness or lack of responsiveness. However, such occurrences are exceptions rather than the norm.

In general, the staff at Copley House are characterized by their quick responses, polite nature and dedicated service. They provide extraordinary attention, maintaining the cleanliness and functionality of accommodations with added touches like ensuring regular towel service. The kindness and efficiency of the team contribute significantly to the hotel's appeal, making it a recommended location for travelers seeking a friendly and supportive stay.

Wi-Fi
The free WiFi at Copley House has received mixed reviews. On the positive side, some guests noted that the WiFi was strong enough for activities like video meetings and generally worked well. Several guests appreciated that WiFi was a complementary service and found it to be a nice touch. However, numerous reviews indicated that WiFi reliability and speed could be a concern. Guests reported that the connection was often poor, sluggish or even non-existent in some rooms. Problems ranged from intermittent connectivity to weak signals with some mentioning that the WiFi could not handle even simple tasks in the evenings. Consequently, while some guests enjoyed good internet service, many others experienced disruptions and found the WiFi service to be insufficient and in need of improvement.

Parking
Copley House offers a mixed bag when it comes to parking, featuring both positives and negatives. One of the standout aspects is the convenience mentioned by many guests; parking is often described as easy, quick and readily available. Numerous reviewers appreciated the secure, off-street parking options which contributed to a sense of safety for their vehicles. The parking spaces, often located at the back of the apartments or in nearby garages, were seen as helpful and reasonably priced considering the metro area. The availability of off-street and on-site parking was a notable advantage, particularly for those wishing to avoid the hassle of finding a spot in the city.

However, some guests noted that parking came with additional fees, typically around $30 to $35 per night, which they felt was in line with urban rates. A few reviews highlighted that parking fees could be higher than expected and in some cases, the cost was deemed too high. Furthermore, the size of the parking spaces was a recurrent issue with several guests commenting on the tight or small spots, making it challenging for larger vehicles.

There were also instances where parking was described as limited or unavailable, leading to frustrations for some guests. Certain reviews mentioned offsite parking which, although close by, necessitated a short walk and added some inconvenience. Additionally, guests occasionally noted that the parking arrangements were unclear or not well-organized, which could detract from the overall experience.

In summary, while Copley House provides secure and convenient parking options, the associated costs and limited space can pose challenges. Travelers are advised to factor in these considerations and perhaps confirm parking specifics when booking to ensure a smooth experience.

Nightlife
Copley House offers a mixed nightlife experience. It's positioned conveniently within walking distance to a variety of restaurants, bars and entertainment spots, making it an ideal location for those looking to explore the local scene. Guests appreciate the accessibility to cultural activities such as museums, creating a well-rounded visit. However, the vibrant nightlife comes with its downsides. Several reviewers have noted that the neighborhood can be quite noisy at night, especially due to nearby bars, clubs and college students with disturbances sometimes lasting until the early hours of the morning. While the area is generally peaceful during the day, those sensitive to nighttime noise might find it challenging to get a restful sleep during peak hours of activity.

Dog Friendly
Copley House is a great choice for travelers with dogs, offering pet-friendly accommodations and a welcoming neighborhood for pets. Guests appreciate the quiet apartments and the overall cleanliness, which stands out particularly for a dog-friendly establishment. It is clear that dogs are welcome at Copley House, as many guests mentioned bringing their furry friends who seemed to enjoy their stay as much as their owners did.

However, it's worth noting that some guests faced challenges with noise from other dogs barking and issues with dog hair on carpets and in common areas. These minor inconveniences did not overshadow the positive experiences, though, such as the friendly atmosphere and the convenience for pet owners. It is advisable to double-check the specific building policies regarding pets during booking, as one guest mentioned being allocated to a building that didn't allow dogs, which caused some confusion. Despite these few drawbacks, Copley House remains a favored option for those traveling with canine companions.


No, Copley House doesn't have any pool.

No, a spa isn't available at Copley House.

Yes, Copley House welcomes dogs.

Yes, parking facilities are available at Copley House.

No, Copley House doesn't have a gym.

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