Embassy Suites Boston at Logan Airport
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Summary of reviewsEmbassy Suites Boston at Logan Airport garners substantial praise for its numerous amenities and features, particularly its prime location and exceptional breakfast offerings. Its proximity to Logan Airport, along with efficient shuttle services, provides guests with unmatched convenience, especially for those with early flights or needing quick access to downtown Boston via public transportation. Memorial Park and other nearby attractions enhance the appeal of its strategic positioning.
The complimentary breakfast at the hotel receives high marks for its variety and quality with standout items such as made-to-order omelettes and a selection of hot and cold foods that cater to various preferences. Early serving hours and boxed breakfast options further accommodate guests' schedules.
Dinner service at the hotel's main restaurant and bar is generally well-received for its quality and ambiance, although the prices are noted as being on the higher side. The evening reception, featuring appetizers, is appreciated, although there are suggestions for a more diverse menu.
Room quality is another strong point with guests frequently complimenting the spacious, clean and well-appointed accommodations. Features like separate sitting areas, mini kitchenettes and comfortable beds make for a restful and convenient stay.
Cleanliness across the hotel is consistently praised with guests noting the meticulous upkeep of rooms and public areas alike. Staff behavior and service, while mostly positive—highlighting friendliness and professionalism—exhibit notable inconsistencies with some guests experiencing less satisfactory interactions.
The hotel's Wi-Fi service receives predominantly positive feedback for its reliability and speed, enhancing both leisure and business stays. The gym, pool and sauna facilities are also appreciated for their condition and variety of equipment, despite mentions that the gym could use a few more options.
Parking, however, is a recurring concern among guests. The lack of self-parking options and the high cost of valet parking often leave visitors dissatisfied and surprised at the expenses incurred.
Families will find Embassy Suites Boston at Logan Airport particularly accommodating with spacious rooms and suites that provide comfort for groups. Amenities like the pool and indoor play area, along with family-friendly breakfast options, contribute positively to the overall experience. However, some noise issues during nighttime may affect sleep quality for younger children.
In conclusion, Embassy Suites Boston at Logan Airport stands out for its convenience, excellent breakfast, spacious and clean rooms and family-friendly atmosphere, despite some drawbacks related to parking costs and variable staff interactions.
Categories
The complimentary breakfast at the hotel receives high marks for its variety and quality with standout items such as made-to-order omelettes and a selection of hot and cold foods that cater to various preferences. Early serving hours and boxed breakfast options further accommodate guests' schedules.
Dinner service at the hotel's main restaurant and bar is generally well-received for its quality and ambiance, although the prices are noted as being on the higher side. The evening reception, featuring appetizers, is appreciated, although there are suggestions for a more diverse menu.
Room quality is another strong point with guests frequently complimenting the spacious, clean and well-appointed accommodations. Features like separate sitting areas, mini kitchenettes and comfortable beds make for a restful and convenient stay.
Cleanliness across the hotel is consistently praised with guests noting the meticulous upkeep of rooms and public areas alike. Staff behavior and service, while mostly positive—highlighting friendliness and professionalism—exhibit notable inconsistencies with some guests experiencing less satisfactory interactions.
The hotel's Wi-Fi service receives predominantly positive feedback for its reliability and speed, enhancing both leisure and business stays. The gym, pool and sauna facilities are also appreciated for their condition and variety of equipment, despite mentions that the gym could use a few more options.
Parking, however, is a recurring concern among guests. The lack of self-parking options and the high cost of valet parking often leave visitors dissatisfied and surprised at the expenses incurred.
Families will find Embassy Suites Boston at Logan Airport particularly accommodating with spacious rooms and suites that provide comfort for groups. Amenities like the pool and indoor play area, along with family-friendly breakfast options, contribute positively to the overall experience. However, some noise issues during nighttime may affect sleep quality for younger children.
In conclusion, Embassy Suites Boston at Logan Airport stands out for its convenience, excellent breakfast, spacious and clean rooms and family-friendly atmosphere, despite some drawbacks related to parking costs and variable staff interactions.
Hotel Taking Steps Towards Sustainability
This hotel is part of the Hilton portfolio, which has committed to cutting its environmental footprint in half by 2030. It adheres to Hilton's brand standards which include sustainability efforts.
Family Friendly Hotel
Embassy Suites generally offer spacious suites, complimentary breakfast, and an indoor pool, making it suitable for families. Its proximity to the airport is convenient for traveling families.
Hotel with Swimming Pool
This hotel offers an indoor pool and a complimentary breakfast. It's located near Logan Airport, making it convenient for travelers.
Indoor Pool
Hotel with Parking
With its proximity to Logan Airport, this hotel offers parking for guests. This makes it a convenient option for travelers needing airport access.
3-Star Hotel
This hotel provides spacious suites and complimentary amenities, making it a comfortable and convenient option for travelers. Its proximity to Logan Airport is a significant advantage.
Hotel with Indoor Pool
This hotel offers an indoor pool and complimentary breakfast. It provides suite-style accommodations near Logan Airport.
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The Embassy Suites Boston at Logan Airport stands out prominently for its prime location, especially for travelers wanting proximity to Logan Airport. The hotel is conveniently situated within walking distance to key transport facilities, including car rental centers and the Airport Station on the Blue Line metro, making it easy for guests to access both the airport and downtown Boston.
Guests consistently highlight the ease of getting to the airport, noting frequent and efficient shuttle services that run regularly between the hotel and the terminals. The convenience extends to those needing to make an early morning flight or who are catching a connecting flight, as the hotel is within minutes of Logan Airport.
In addition to its airport adjacency, the hotel offers straightforward access to Boston's public transportation system, providing an excellent base for visits to the city's attractions without the hassle of extensive travel.
The surrounding area, including Memorial Park, offers pleasant walks to nearby metro stations. The strategic location of the hotel also caters to those looking to drop off rental cars with minimal hassle, thanks to its close proximity to rental car return facilities.
Overall, Embassy Suites Boston at Logan Airport is highly recommended for its exceptional location, making it an ideal choice for anyone needing quick and convenient access to airport facilities and public transportation.
Embassy Suites Boston at Logan Airport receives high praise for its breakfast with many guests noting its excellent quality and generous variety. Fresh, made-to-order omelettes and an extensive selection of hot and cold items are particular highlights. There are numerous reports of the breakfast being delicious, exceptional and better than expected for a hotel of its class.
Guests appreciate the early serving hours, which cater to those with morning flights and the availability of a boxed breakfast for those leaving before regular breakfast hours. The breakfast includes items like eggs, bacon, sausage, potatoes, waffles, pancakes, fruit, yogurt and pastries, often described as filling and nutritious.
The breakfast buffet is commonly described as well-organized, despite occasional issues with overcrowding and items running out. Some guests felt that the buffet could start earlier and include more variety, particularly in terms of fruit and gluten-free options.
However, there are negative comments noting that some breakfast items were lukewarm or cold and complaints about the lack of warmers to keep the food hot. A few guests had disappointing experiences with cold or overcooked food and chaotic logistics.
Overall, while there are areas for improvement, the majority of guests find the breakfast at Embassy Suites Boston at Logan Airport to be a significant perk that enhances their stay with standout features like the omelette bar being especially appreciated.
Embassy Suites Boston at Logan Airport offers a variety of dining experiences with mixed reviews from guests. The hotel's main restaurant and bar have been praised for their good dinner options and pleasant ambiance, though some visitors found the prices on the higher side with dishes like fish and chips with a glass of wine costing up to $46. The bar area, in particular, earned high marks for its excellent service and good dinner offerings.
Evening reception events at the hotel received positive mentions, particularly for the quality of free appetizers, but there were suggestions for a more varied and upscale menu. There were also some concerns about the food running out early and limited menu choices due to staffing shortages. Despite these limitations, many guests enjoyed their meals, describing the food as excellent with noteworthy mentions for the burgers and chicken dishes.
However, some reviews noted less favorable experiences, citing overcooked and moldy food, slow service and early closure of the restaurant and bar. The ambiance of the restaurant received criticism for resembling a colorless highway venue and the limited evening food selections at the reception fell short of expectations.
For those looking to explore dining options outside the hotel, there are recommendations for nearby places like Santarpio's Pizza and Smoke Shop BBQ on the East Boston Waterfront. Despite mixed reviews, many guests still enjoyed their meals at the hotel, appreciating the convenience and the friendly and polite service provided by the staff.
The rooms at Embassy Suites Boston Logan Airport receive high praise from guests primarily for their spaciousness and cleanliness. Many reviews highlight the generous size of the rooms, often featuring separate sitting areas and suite-style layouts that provide extra comfort and convenience. Guests appreciate the well-maintained and modern facilities, noting that the rooms are quiet and peaceful despite the hotel's proximity to the airport.
Comfort is a consistent theme with numerous mentions of comfortable beds and well-appointed amenities, including mini kitchenettes with microwaves and refrigerators. The rooms are also described as cozy and warm, making them a pleasant retreat after a day of travel. Some rooms boast nice views and are surprisingly quiet, contributing to a restful stay.
While most feedback is positive, a few guests mention minor drawbacks such as occasional cleanliness issues and dated decor in some rooms. Overall, the rooms are regarded as clean, comfortable and spacious, offering excellent value and meeting or exceeding guests' expectations.
The beds at Embassy Suites Boston at Logan Airport receive a mix of feedback with a strong lean towards positive remarks. Guests frequently describe the main beds as very comfortable, often highlighting them as one of the best features of the stay. Phrases like amazingly comfortable beds and super comfy beds are common, indicating that many visitors find a good night's sleep here. The rooms are often noted as comfortable and well-appointed with clean bed linens that enhance the overall sleeping experience.
However, there are some criticisms. A few reviews point out that the beds were not all comfortable with some guests mentioning hard mattresses and smaller-than-expected sizes. Sofa beds, in particular, seem to be less favored, described as not comfortable for longer stays and occasionally found to be lumpy or in poor condition.
Despite these occasional issues, the positive feedback tends to outweigh the negative with the majority of guests expressing satisfaction with the comfort and quality of the main beds and bedding provided.
Embassy Suites Boston at Logan Airport consistently receives positive feedback regarding its cleanliness. Guests frequently describe the rooms as very clean, spacious and well-maintained with housekeeping ensuring meticulous upkeep on a daily basis. The property itself is highlighted for its modern and spotless facilities, making it a comfortable place for travelers. Visitors commend the hotel for being clean and orderly with amenities well-kept and readily available. Staff are praised for their attentiveness and helpfulness, further contributing to the high standards of hygiene and maintenance.
While a few reviews note occasional lapses in specific areas like the bathroom or sofa bed cleanliness, the overall sentiment remains highly favorable. The location's proximity to the airport, combined with its modern, spacious and clean environment, makes it a convenient and pleasant option for travelers. Additionally, the rooms are described as cozy and comfortable, adding to the guests' overall positive experience.
The reviews for the staff at Embassy Suites Boston at Logan Airport convey mixed feedback. On the positive side, many guests found the staff to be outstanding, friendly and helpful. Numerous interactions with front desk personnel, receptionists, shuttle drivers and bartenders were described as courteous, welcoming and efficient. The professionalism and genuine care shown by certain staff members, such as Greg Piper and Emma, highlight the exceptional service some guests experienced. Several guests appreciated the attentive and accommodating staff, particularly noting efficient check-ins and helpful recommendations for local dining options.
However, a significant number of reviews also pointed to issues with staff attitude and service quality. Some guests encountered unfriendly or unhelpful front desk staff, lack of warmth from counter personnel and rude interactions with certain employees. Instances of poor assistance and unprofessional behavior were noted, suggesting inconsistency in the overall guest experience.
Despite these mixed experiences, the general consensus emphasized the positive interactions, praising the friendly and courteous nature of many staff members, along with efficient service and genuine care in addressing guest needs.
The Embassy Suites Boston at Logan Airport seems to offer a mixed but predominantly positive experience regarding its Wi-Fi service. While some guests reported issues with intermittent connectivity and the necessity of an extra charge for access, the hotel largely redeems itself with numerous reports of good, free Wi-Fi. Guests frequently praised the Wi-Fi for being stable, reliable and fast, capable of handling multiple devices without significant issues. The complimentary high-speed internet was also highlighted, making it convenient for both leisure and business travelers. The strong signal and excellent speed were significant plus points, along with a well-covered area throughout the hotel. Despite occasional complaints of slow or unavailable internet, on the whole, the Wi-Fi service contributed positively to the guests' experience.
Embassy Suites Boston at Logan Airport offers a gym that appears to generally meet the expectations of its visitors. The fitness center is described as clean and well-maintained with modern equipment that ensures a good workout experience. The gym facilities are effective and have helpful equipment options, including weights and machines.
Guests appreciate the gym area, noting it as a nice addition to the hotel’s amenities. Although there are mentions that the fitness center could benefit from more options and an update, overall feedback on the available equipment is positive. Users found the gym and sauna to be adequately sized and appropriately equipped, providing free access to these facilities along with the pool and hot tub.
There are a few mentions of limited gym hours and suggestions for improvements, particularly more weights and machines, to accommodate a wider range of fitness routines. Nonetheless, the gym setup is considered good, making it a strong feature for those looking to maintain their workout regime during their stay.
Embassy Suites Boston at Logan Airport boasts a variety of pool facilities, featuring both an indoor swimming pool and a whirlpool. Guests particularly appreciate the cleanliness of the pool area and the consistent maintenance, making it a pleasant spot for families and children. Despite some reviews noting the pool's small size, many found it sufficient for a refreshing swim and enjoyment. Kids and grandkids reportedly loved the pool and spa area, often highlighting it as a fun aspect of their stay.
The indoor pool, although not very deep, is well-equipped and provides an appropriate swimming temperature, ensuring comfort for all users. Guests also praised the indoor pool's cleanliness and enjoyed splashing around, making it a good addition to their hotel experience. However, some reviews mention that the pool area could benefit from more lighting and nearby changing rooms for added convenience.
Despite a few critiques regarding the chilly temperature in the pool room and occasional disarray, the overall consensus is that the pool is a nice feature of the hotel, enhancing the stay for guests and their families.
Parking at Embassy Suites Boston Logan Airport presents a mixed experience. While some reviews highlight the convenience and swift service of valet parking, the majority of guests are critical of the parking situation. The only option available is valet parking, which many find to be quite expensive with daily fees ranging from $55 to $60 and even higher in some cases. There is no provision for self-parking and guests frequently mention being taken aback by the high cost.
The absence of any free parking options, even for paying guests, adds to the dissatisfaction with some reviews noting that the price of parking here surpasses that of downtown Boston. Several guests also report issues with the organization and efficiency of the valet service, including long waits and unhelpful staff. Overall, while parking is readily accessible, the high cost and lack of alternatives are recurring themes in the reviews.
Spacious and family-friendly accommodations are a highlight at Embassy Suites Boston at Logan Airport. Families will find the rooms and suites exceptionally spacious, making them comfortable for groups of up to five. The interconnecting rooms and separate areas in the suites are particularly convenient, allowing for both togetherness and privacy. Kids have plenty to enjoy with an indoor play area and a pool, though note that pool reservations might be brief for larger families.
The hotel is well-suited for family stays, featuring amenities that cater to families, including accommodating breakfast options and evening snacks. The suite-style rooms provide ample space for families to spread out and relax, making longer stays more comfortable. Children often enjoy breakfast and other play activities and the family-friendly atmosphere ensures that families feel welcome.
Despite some noisy disruptions at night, which could affect sleep for younger children, many families reported a pleasant stay. The location of the hotel is ideal for family outings and exploring the local area, including a nearby park with a wonderful fountain that children particularly enjoyed.
Overall, Embassy Suites Boston at Logan Airport offers a great environment for family trips, providing convenient and comfortable accommodations with a variety of family-oriented amenities.
Embassy Suites Boston at Logan Airport offers a convenient location for travelers looking for proximity to the airport. As a three-star hotel, it meets the standard expectations typical for its rating. Most guests find the amenities and services good, suitable for a three-star category. The evening snack event is a highlight, although it lacks alcoholic options.
The hotel is in the process of renovations and some areas still show signs of being run down or old-fashioned, indicating the need for updates and regular maintenance. Despite this, it is considered one of the better places to stay near the airport, providing a decent level of efficiency and comfort expected from a Hilton property.
However, some guests feel that the hotel's quality does not fully align with the usual Hilton standards. The facilities are adequate for a three-star establishment, but some believe the price-performance ratio could be better. Overall, it offers an average hotel experience with standard three-star amenities.
Embassy Suites Boston at Logan Airport is an excellent choice for business travelers, offering a convenient location close to the airport and just a short distance from the city center. The hotel is well-regarded for its business-friendly environment with multiple reviews highlighting its suitability for corporate purposes. Guests frequently mention the well-equipped and useful business center, lauding it as a great space complete with effective facilities for meetings and conferences.
The business meeting facilities are praised for being excellent and well-organized, making it an ideal venue for business events. The hotel provides ample business space and private areas for business chats, meeting rooms and conference rooms. Reviews consistently note the hotel’s ability to cater to business travelers' needs, ensuring a comfortable and efficient stay.
Convenience is further enhanced by the timely and convenient shuttle service, which is especially beneficial for those with transatlantic trips. The staff receives high marks for their professional and helpful demeanor, assisting with everything from efficient check-ins to holding baggage and cold items in the refrigerator.
Overall, the Embassy Suites Boston at Logan Airport is highly recommended for business travelers, boasting excellent facilities and services designed to support business needs effectively.
Embassy Suites Boston at Logan Airport is highly appreciated for its accessibility features. It's strategically located near transport hubs, making it easy for guests with disabilities to access public transport, including the nearby Blue Line station and the metro. The hotel's location is particularly convenient, being within walking distance of Boston Logan Airport and well-connected by public transportation.
Guests have noted that the hotel is accessible with all rooms reachable by elevator, ensuring ease of movement through its floors. The elevators themselves have been found useful and the low beds in some rooms cater specifically to guests with disabilities. The shuttle service, which is wheelchair accessible, further enhances the convenience of moving to and from the airport as well as to other public transport points.
The ADA rooms are notably spacious and the hotel offers free WiFi for those with disabilities. Additional amenities like a kids' play area and quiet rooms contribute to a comfortable stay. The staff provides friendly service, adding to the overall positive experience regarding accessibility.
Overall, Embassy Suites Boston at Logan Airport has been reviewed as having good location and amenities, making it a suitable choice for guests with various accessibility needs.
At the Embassy Suites Boston at Logan Airport, the indoor pool stands out as a significant amenity for families. It proves to be a delightful feature, especially appreciated by children who seem to thoroughly enjoy it. The pool is described as clean, well-maintained and adequately equipped, aligning with family needs and expectations. While some found the pool to be small and occasionally crowded and loud, the majority appreciated its cleanliness and the ideal temperature maintained. Guests found the pool facilities to offer good value and convenience, making it a cozy and useful addition to their stay.
Embassy Suites Boston at Logan Airport receives commendation for its pet-friendly amenities and services. Reviews consistently highlight the hotel's welcoming attitude towards pets, featuring a welcoming pets sign and being accommodating not just for dogs but for other pets like cats as well. The hotel offers excellent facilities specifically designed for pets, including designated areas for animals, which guests find very convenient. The location also receives positive remarks from dog lovers, making it a great choice for those traveling with their furry companions. Overall, the hotel is noted for being a friendly and accommodating environment for pets.
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Location
Guests consistently highlight the ease of getting to the airport, noting frequent and efficient shuttle services that run regularly between the hotel and the terminals. The convenience extends to those needing to make an early morning flight or who are catching a connecting flight, as the hotel is within minutes of Logan Airport.
In addition to its airport adjacency, the hotel offers straightforward access to Boston's public transportation system, providing an excellent base for visits to the city's attractions without the hassle of extensive travel.
The surrounding area, including Memorial Park, offers pleasant walks to nearby metro stations. The strategic location of the hotel also caters to those looking to drop off rental cars with minimal hassle, thanks to its close proximity to rental car return facilities.
Overall, Embassy Suites Boston at Logan Airport is highly recommended for its exceptional location, making it an ideal choice for anyone needing quick and convenient access to airport facilities and public transportation.
Breakfast
Guests appreciate the early serving hours, which cater to those with morning flights and the availability of a boxed breakfast for those leaving before regular breakfast hours. The breakfast includes items like eggs, bacon, sausage, potatoes, waffles, pancakes, fruit, yogurt and pastries, often described as filling and nutritious.
The breakfast buffet is commonly described as well-organized, despite occasional issues with overcrowding and items running out. Some guests felt that the buffet could start earlier and include more variety, particularly in terms of fruit and gluten-free options.
However, there are negative comments noting that some breakfast items were lukewarm or cold and complaints about the lack of warmers to keep the food hot. A few guests had disappointing experiences with cold or overcooked food and chaotic logistics.
Overall, while there are areas for improvement, the majority of guests find the breakfast at Embassy Suites Boston at Logan Airport to be a significant perk that enhances their stay with standout features like the omelette bar being especially appreciated.
Dinner
Evening reception events at the hotel received positive mentions, particularly for the quality of free appetizers, but there were suggestions for a more varied and upscale menu. There were also some concerns about the food running out early and limited menu choices due to staffing shortages. Despite these limitations, many guests enjoyed their meals, describing the food as excellent with noteworthy mentions for the burgers and chicken dishes.
However, some reviews noted less favorable experiences, citing overcooked and moldy food, slow service and early closure of the restaurant and bar. The ambiance of the restaurant received criticism for resembling a colorless highway venue and the limited evening food selections at the reception fell short of expectations.
For those looking to explore dining options outside the hotel, there are recommendations for nearby places like Santarpio's Pizza and Smoke Shop BBQ on the East Boston Waterfront. Despite mixed reviews, many guests still enjoyed their meals at the hotel, appreciating the convenience and the friendly and polite service provided by the staff.
Rooms
Comfort is a consistent theme with numerous mentions of comfortable beds and well-appointed amenities, including mini kitchenettes with microwaves and refrigerators. The rooms are also described as cozy and warm, making them a pleasant retreat after a day of travel. Some rooms boast nice views and are surprisingly quiet, contributing to a restful stay.
While most feedback is positive, a few guests mention minor drawbacks such as occasional cleanliness issues and dated decor in some rooms. Overall, the rooms are regarded as clean, comfortable and spacious, offering excellent value and meeting or exceeding guests' expectations.
Beds
However, there are some criticisms. A few reviews point out that the beds were not all comfortable with some guests mentioning hard mattresses and smaller-than-expected sizes. Sofa beds, in particular, seem to be less favored, described as not comfortable for longer stays and occasionally found to be lumpy or in poor condition.
Despite these occasional issues, the positive feedback tends to outweigh the negative with the majority of guests expressing satisfaction with the comfort and quality of the main beds and bedding provided.
Cleanliness
While a few reviews note occasional lapses in specific areas like the bathroom or sofa bed cleanliness, the overall sentiment remains highly favorable. The location's proximity to the airport, combined with its modern, spacious and clean environment, makes it a convenient and pleasant option for travelers. Additionally, the rooms are described as cozy and comfortable, adding to the guests' overall positive experience.
Staff
However, a significant number of reviews also pointed to issues with staff attitude and service quality. Some guests encountered unfriendly or unhelpful front desk staff, lack of warmth from counter personnel and rude interactions with certain employees. Instances of poor assistance and unprofessional behavior were noted, suggesting inconsistency in the overall guest experience.
Despite these mixed experiences, the general consensus emphasized the positive interactions, praising the friendly and courteous nature of many staff members, along with efficient service and genuine care in addressing guest needs.
Wi-Fi
Gym
Guests appreciate the gym area, noting it as a nice addition to the hotel’s amenities. Although there are mentions that the fitness center could benefit from more options and an update, overall feedback on the available equipment is positive. Users found the gym and sauna to be adequately sized and appropriately equipped, providing free access to these facilities along with the pool and hot tub.
There are a few mentions of limited gym hours and suggestions for improvements, particularly more weights and machines, to accommodate a wider range of fitness routines. Nonetheless, the gym setup is considered good, making it a strong feature for those looking to maintain their workout regime during their stay.
Pool
The indoor pool, although not very deep, is well-equipped and provides an appropriate swimming temperature, ensuring comfort for all users. Guests also praised the indoor pool's cleanliness and enjoyed splashing around, making it a good addition to their hotel experience. However, some reviews mention that the pool area could benefit from more lighting and nearby changing rooms for added convenience.
Despite a few critiques regarding the chilly temperature in the pool room and occasional disarray, the overall consensus is that the pool is a nice feature of the hotel, enhancing the stay for guests and their families.
Parking
The absence of any free parking options, even for paying guests, adds to the dissatisfaction with some reviews noting that the price of parking here surpasses that of downtown Boston. Several guests also report issues with the organization and efficiency of the valet service, including long waits and unhelpful staff. Overall, while parking is readily accessible, the high cost and lack of alternatives are recurring themes in the reviews.
Family
The hotel is well-suited for family stays, featuring amenities that cater to families, including accommodating breakfast options and evening snacks. The suite-style rooms provide ample space for families to spread out and relax, making longer stays more comfortable. Children often enjoy breakfast and other play activities and the family-friendly atmosphere ensures that families feel welcome.
Despite some noisy disruptions at night, which could affect sleep for younger children, many families reported a pleasant stay. The location of the hotel is ideal for family outings and exploring the local area, including a nearby park with a wonderful fountain that children particularly enjoyed.
Overall, Embassy Suites Boston at Logan Airport offers a great environment for family trips, providing convenient and comfortable accommodations with a variety of family-oriented amenities.
3 Star
The hotel is in the process of renovations and some areas still show signs of being run down or old-fashioned, indicating the need for updates and regular maintenance. Despite this, it is considered one of the better places to stay near the airport, providing a decent level of efficiency and comfort expected from a Hilton property.
However, some guests feel that the hotel's quality does not fully align with the usual Hilton standards. The facilities are adequate for a three-star establishment, but some believe the price-performance ratio could be better. Overall, it offers an average hotel experience with standard three-star amenities.
Business
The business meeting facilities are praised for being excellent and well-organized, making it an ideal venue for business events. The hotel provides ample business space and private areas for business chats, meeting rooms and conference rooms. Reviews consistently note the hotel’s ability to cater to business travelers' needs, ensuring a comfortable and efficient stay.
Convenience is further enhanced by the timely and convenient shuttle service, which is especially beneficial for those with transatlantic trips. The staff receives high marks for their professional and helpful demeanor, assisting with everything from efficient check-ins to holding baggage and cold items in the refrigerator.
Overall, the Embassy Suites Boston at Logan Airport is highly recommended for business travelers, boasting excellent facilities and services designed to support business needs effectively.
Accessible
Guests have noted that the hotel is accessible with all rooms reachable by elevator, ensuring ease of movement through its floors. The elevators themselves have been found useful and the low beds in some rooms cater specifically to guests with disabilities. The shuttle service, which is wheelchair accessible, further enhances the convenience of moving to and from the airport as well as to other public transport points.
The ADA rooms are notably spacious and the hotel offers free WiFi for those with disabilities. Additional amenities like a kids' play area and quiet rooms contribute to a comfortable stay. The staff provides friendly service, adding to the overall positive experience regarding accessibility.
Overall, Embassy Suites Boston at Logan Airport has been reviewed as having good location and amenities, making it a suitable choice for guests with various accessibility needs.
Indoor Pool
Dog Friendly
Yes, Embassy Suites Boston at Logan Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Embassy Suites Boston at Logan Airport.
Yes, Embassy Suites Boston at Logan Airport welcomes dogs.
Yes, parking facilities are available at Embassy Suites Boston at Logan Airport.
Yes, Embassy Suites Boston at Logan Airport has a gym.
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