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Summary of reviewsHome2 Suites by Hilton Boston South Bay boasts a favorable location with proximity to various shopping and dining options within a large shopping center. Guests appreciate the convenience of nearby public transport, including the Andrew metro station on the Red Line, making downtown Boston easily accessible. While the surrounding area can feel industrial and somewhat unappealing at night, the general sentiment remains positive due to the hotel's accessible location and nearby amenities like markets and a cinema.
The breakfast experience at the hotel receives mixed reviews, though many guests find it satisfactory with a variety of options such as DIY waffles, fresh fruit and bacon. The coffee corner is a noted perk and the breakfast is family-friendly. However, improvements could be made to diversify the offerings, reduce crowding and address occasional shortages of cutlery and ingredients.
The rooms are a highlight, frequently praised for their spaciousness and modern amenities, including full kitchens. Cleanliness and comfort are consistently mentioned with guests enjoying features like blackout blinds and ample storage space. The beds, particularly king-size ones, are noted for their comfort. Despite rare instances of cleanliness issues, the overall impression is very positive.
Cleanliness is a strong point across the board with the hotel described as very clean and well-kept. The staff contributes significantly to the guest experience with their friendliness, professionalism and attentiveness, particularly those at the front desk.
The wifi service meets guest needs effectively, offering reliable and decent connections. The gym is appreciated for its cleanliness and good range of equipment, although occasional maintenance issues like broken machines are noted.
Parking receives mixed feedback; while there are ample and secure options, the cost is sometimes considered excessive. The convenience and safety of the parking arrangements are generally appreciated.
For business travelers, the hotel offers suitable amenities, including meeting rooms and a fully-equipped business center. The overall environment supports productivity, making it a favorable choice for professional stays.
Honeymooners find the hotel exceptional with its romantic ambiance, special honeymoon suites and tailored services creating a memorable experience.
Additionally, the hotel is recognized for its pet-friendly policies, accommodating dogs of all sizes and breeds without restriction. The lack of extensive greenery for pets is a minor drawback, but the welcoming atmosphere for pet owners stands out.
In summary, Home2 Suites by Hilton Boston South Bay delivers a comfortable and well-equipped stay with strong cleanliness standards, friendly service and a range of amenities suitable for various types of travelers. The location, while not perfect, offers substantial conveniences that enhance the overall experience. Show more
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Hotel Taking Steps Towards Sustainability
The Home2 Suites brand typically incorporates sustainability features into its design and operations. As a Hilton property, it contributes to the company's overall sustainability commitments.
Hotel near Ski Resorts
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
King Studio Suite - Non-SmokingThis studio is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.
King Studio - Mobility and Hearing Access/Non-SmokingThe studio features air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit has 1 bed.
One-Bedroom King Suite - Non-SmokingThe air-conditioned suite provides a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
Queen Studio with Two Queen Beds - Non-SmokingThis studio is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 3 beds.
Queen Studio with Two Queen Beds - Mobility and Hearing Access/Non-SmokingThe studio offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit offers 2 beds.
Guest Reviews
Location
Home2 Suites by Hilton Boston South Bay enjoys a favorable location with numerous positive reviews highlighting its proximity to shopping and dining options. Guests often cite the hotel’s setting within a large shopping center, which hosts various well-known stores and restaurants, as a significant advantage. The convenience of being close to public transport, particularly the Andrew metro station on the Red Line, is repeatedly mentioned, providing easy access to downtown Boston and other areas.
Despite not being situated directly in the city center, the hotel is approximately a 10-minute walk from the metro, making it possible to reach downtown Boston in under 30 minutes. This accessibility is appreciated by guests who find the journey straightforward, even if the surrounding area can feel a bit industrial or less appealing at times.
The neighborhood offers additional amenities such as markets, supermarkets and even a cinema, enhancing the appeal for those who prioritize convenience. The nearby public transportation, including both bus and train options, contributes to the hotel’s practical location for city excursions, business trips or leisure activities.
However, some guests have noted the surrounding area's less favorable aspects, such as feeling uncomfortable walking at night or encountering a higher presence of police cars, which can give an impression of insecurity. Nevertheless, the general sentiment remains positive regarding the ease of access to services and the comfortable, clean environment provided by the hotel itself.
Breakfast
Home2 Suites By Hilton Boston South Bay offers a breakfast experience that has received mixed reviews from guests. Many have found the breakfast to be good with plentiful and delicious options and appreciated the abundant and varied buffet featuring items such as DIY waffles, fresh fruit, eggs, bacon, cereals and bagels. The coffee corner, available throughout the day for free, has also been a positive note for guests appreciating unlimited access to beverages.
Several guests noted the inclusion of fresh, healthy options, which made the breakfast stand out, including fresh turkey, croissants, yogurt and juices. The breakfast is particularly family-friendly with kids enjoying the option to make their own waffles.
However, some guests found the breakfast to be basic and lacking in variety with limited options that could be diversified. There were mentions of the breakfast area being crowded and occasionally, issues such as running out of cutlery or ingredients were noted. The use of cardboard plates and the absence of gluten-free products were also highlighted as areas for improvement.
Despite a few criticisms, the effort to provide a broad selection and the overall quality of the breakfast has been generally well-received, making it a noteworthy aspect of the hotel's service offering.
Rooms
Home2 Suites By Hilton Boston South Bay receives high praise for its spacious and comfortable rooms, making it a great choice for families and groups. Guests are consistently impressed by the size of the rooms, some noting that they were bigger than expected. The rooms come well-appointed with modern amenities, including full kitchens and mini kitchens, which add to their functionality, especially for longer stays.
Cleanliness is another strong point frequently mentioned in reviews. Guests often describe the rooms as very clean, well-equipped and comfortable. The modern furniture and thoughtful room arrangements contribute to a cozy and inviting atmosphere. The beds, often highlighted as comfy, ensure a restful night’s sleep.
Many appreciate the practical aspects like blackout blinds and ample storage space, which add to the convenience and comfort of their stay. Although there are occasional mentions of cleanliness issues or missing towels, these seem to be exceptions rather than the rule.
Overall, the combination of large, clean and well-equipped rooms with modern amenities makes Home2 Suites By Hilton Boston South Bay a favorable option for a comfortable and pleasant stay.
Beds
Home2 Suites By Hilton Boston South Bay has garnered attention for its comfortable and clean beds, often described as very comfy and cozy. The king-size beds, in particular, stand out for their spaciousness and comfort, contributing to a pleasant and relaxing sleep environment for guests. The bedding quality receives commendation for being nice and clean, enhancing the overall sleeping experience. While there are mentions of some discomfort, particularly with extra and sofa beds, the majority of reviews highlight the comfort of the main beds. In summary, guests can generally expect a comfortable and inviting sleeping arrangement at this hotel.
Cleanliness
Home2 Suites By Hilton Boston South Bay consistently receives high marks for cleanliness from its guests. The hotel is frequently described as very clean, super clean and immaculate with modern and well-kept facilities. Guests highlight the exceptional cleanliness of rooms, bathrooms and common areas. Many note the spacious, comfortable and updated accommodations, including rooms with kitchenettes and other amenities. The property is praised for maintaining a pristine and well-kept environment, making it a pleasant place to stay.
However, a few concerns arise around specific instances of uncleanliness, such as dirty dining areas, occasional issues with housekeeping frequency and minor lapses in cleaning details like tables or sheets. Despite these isolated issues, the overall impression suggests a strong commitment to cleanliness, providing a reassuring and comfortable experience for visitors.
Staff
The staff at Home2 Suites By Hilton Boston South Bay consistently receive high praise for their friendliness and professionalism. Guests highlight the courteous, helpful and attentive nature of the staff, particularly those at the front desk and during morning hours. The team is described as very kind, welcoming and always available to assist with any questions or needs. Numerous positive interactions with the staff leave a lasting impression on visitors with mentions of staff being super friendly, polite and efficient. While there are occasional observations of less-than-ideal encounters, overall, the staff's exceptional service and warm demeanor significantly enhance the guest experience.
Wi-Fi
At Home2 Suites By Hilton Boston South Bay, the wifi service generally meets the needs of guests. Many reviews highlight the availability of free wifi in rooms with several guests noting that the wifi speed was good and reliable. The quality was consistently described as decent to excellent with stable connections and no major issues reported by numerous guests. Positive phrases such as good wifi and satisfactory appear frequently, underlining a generally positive experience with the hotel's internet service.
However, it's worth noting that a few guests encountered problems, including slow speeds and weak signals. Despite these occasional hiccups, the majority of reviews suggest that the wifi at Home2 Suites By Hilton Boston South Bay provides a satisfactory and reliable connection, making it a solid choice for travelers who need dependable internet access during their stay.
Gym
The gym at Home2 Suites By Hilton Boston South Bay has generally received positive feedback from guests with many appreciating its excellent workout facility. The fitness room is often described as well-equipped, clean and helpful for maintaining exercise routines during stays. Several guests specifically noted that the gym had all the necessary equipment and was well-maintained, contributing to a pleasant workout experience.
However, it's important to acknowledge that there were some issues highlighted with the gym facilities. A few guests experienced broken machines, including a Peloton missing a pedal and screens not functioning on two devices, which could detract from the overall experience. Despite these concerns, the gym still received praise for its general cleanliness and utility.
Overall, the gym at Home2 Suites By Hilton Boston South Bay provides a valuable amenity for guests looking to stay active, featuring a range of equipment and a tidy environment, although occasional maintenance issues may need attention.
Parking
Parking at Home2 Suites By Hilton Boston South Bay has generated mixed feedback from guests. On the positive side, many appreciated the availability of ample and secure parking options, including an underground garage and a safe parking area. Others found the parking facilities convenient, easy to reach by car and mentioned that parking was spaceful and easy to find. Some reviews highlighted that parking was included or free, adding to their satisfaction.
However, there were several concerns regarding the cost with charges often cited as $20 or $25 per day for parking. Many guests felt the parking fees were excessive, especially for an outdoor or shared lot and mentioned it as an inconvenience. A few reviewers noted that the parking was not clearly marked and could be complicated or a bit inconvenient at times. Despite these issues, the convenient location of the hotel and its overall safety were appreciated by guests.
3 Star
Home2 Suites By Hilton Boston South Bay offers a solid option for travelers seeking three-star accommodations. Guests find it an acceptable place to stay with amenities and services typical of a three-star hotel. The hotel provides good value for money, meeting the core requirements expected from its rating category.
The facilities are praised for being very good and the hotel is noted for its modern and clean accommodations. Guests appreciate the beautiful environment, including water views and a cozy atmosphere. Proximity to public transportation is another advantage, making it convenient for exploring the city.
While the breakfast is described as frugal but good, the overall guest experience is positive, reflecting the reasonable price and the appealing atmosphere of the hotel.
Business
Home2 Suites By Hilton Boston South Bay stands out as an ideal choice for business travelers, offering a broad range of amenities tailored to their needs. The hotel provides convenient business accommodations with meeting rooms, function rooms and conference facilities available. A fully-equipped business center and executive services enhance productivity, making it a business-friendly venue.
Meeting spaces and office spaces are plentiful, catering to various business purposes from conferences to small meetings. Guests have access to reliable business services ensuring that all essential tasks can be managed efficiently. The overall environment is conducive to work with a good workspace and business amenities provided, creating a convenient and supportive atmosphere for business travelers. Despite minor setbacks like occasional wifi issues, the hotel maintains a strong focus on accommodating the needs of its professional clientele with dedicated business hospitality and services.
Honeymoon
Home2 Suites By Hilton Boston South Bay has been frequently praised for its exceptional facilities and services tailored for honeymooners. The hotel offers a special newly-wedded package that includes a beautifully decorated honeymoon suite, creating a romantic setting perfect for newlyweds. Guests have described the ambiance as ideal for couples looking for a romantic escape with an atmosphere that exudes romance and bliss.
The amenities provided specifically for honeymooners enhance the overall experience, turning the hotel into a romantic paradise. Couples have highlighted the hotel as a perfect honeymoon destination, citing its romantic vibes and ambiance that make for an exciting and beautiful honeymoon retreat. From a romantic villa to honeymoon-friendly accommodations, the hotel has positioned itself as an ideal romantic getaway.
Overall, the hotel has received high praise for being a romantic and exceptional honeymoon location, perfect for crafting unforgettable memories for newlyweds.
Dog Friendly
Home2 Suites By Hilton Boston South Bay is recognized for its commitment to accommodating both pets and their owners. The hotel stands out as a truly pet-friendly destination, allowing dogs of all breeds and sizes with no restrictions. Guest reviews consistently highlight the pet-friendly environment, flexible accommodation options and welcoming services tailored for pet owners. The hotel provides dedicated rooms and suites designed to ensure a comfortable stay for guests traveling with their furry companions. While there is a pet charge, many guests appreciated the opportunity to bring their pets along on vacation without any hassle.
However, it's important to note that the immediate area lacks extensive greenery or lawns for dogs to relieve themselves, a minor drawback mentioned more than once. Despite this, the convenience of pet-friendly amenities and the hotel's overall welcoming atmosphere for pets outweigh such limitations. The positive feedback emphasizes the ease and joy of traveling with pets at this hotel, making it a favored choice for many pet owners seeking comfortable and inclusive lodging options.
No, Home2 Suites By Hilton Boston South Bay doesn't have any pool.
No, a spa isn't available at Home2 Suites By Hilton Boston South Bay.
Yes, Home2 Suites By Hilton Boston South Bay welcomes dogs.
Yes, parking facilities are available at Home2 Suites By Hilton Boston South Bay.
Yes, Home2 Suites By Hilton Boston South Bay has a gym.