The Lenox

Boston, 61 Exeter Street42.349193,-71.079491(Show on Map)

9.0

Excellent

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+ 3 Photos3

Checkin - Checkout dates‌

Info

The Lenox hotel is situated steps from Copley Square the perfect location in Boston for both business travelers and leisure vacationers.

Summary of reviews

The Lenox Hotel in Boston is a highly recommended choice for those looking for a luxurious and comfortable stay. The hotel's excellent location in the Back Bay neighborhood is praised by guests with many popular attractions within walking distance and easy access to public transportation. The staff is friendly and accommodating, providing exceptional service throughout the hotel. The breakfast options are delicious and of good quality with guests recommending the à la carte options. The rooms are spacious and comfortable with elegant and cozy architectural details. While some guests noted issues with outdated furnishings and plumbing, the majority praised the cleanliness of the hotel and the housekeeping staff. The hotel offers a fantastic nightlife experience with three bars to choose from, although seating can be difficult to find at times. The beds are comfortable and promote a good night's sleep. Overall, The Lenox Hotel is a great choice for those looking for old world charm and luxury in Boston.

Categories

Luxury

Guests have many culinary options as they can choose between three restaurants and bars, as well as 24-hour in-room dining. Combined with complimentary wireless internet, a fully-equipped 24-hour business center and a 24-hour fitness center, the Lenox caters to all traveler's needs.

Historic

This hotel is a sentry of history, as it was once the tallest building in town and was built in 1900. Named after the wife of King George III before the American Revolution, the hotel offers guests an immersive experience through the American history.

Honeymoon

This hotel combines historic charm with boutique luxury. Some suites include cozy fireplaces, and its central Back Bay location provides access to the Boston Public Garden and Newbury Street shopping. It offers a warm and charming ambiance with romantic on-site dining.

Romantic

The Lenox offers historic charm and elegance, creating a romantic atmosphere. Its central location in Back Bay provides easy access to romantic strolls and dining.

Nightlife

Situated in Back Bay, The Lenox offers a sophisticated nightlife experience with upscale bars and gourmet dining nearby. The hotel is close to trendy spots on Newbury Street and the Prudential Center.

Rooms with Fireplace

Many rooms feature wood-burning fireplaces, creating a warm and inviting atmosphere. The hotel's location in Back Bay provides easy access to Boston's attractions. Gracious furnishings like brass chandeliers and crystal lamps add to the cozy ambiance.

EV charging stations

This historic hotel in Back Bay is known for its commitment to sustainability and guest service. It is expected to offer reliable EV charging stations, possibly with preferential treatment for hotel guests.

4 Star

The Lenox offers a blend of historic charm and modern luxury. Its prime location in Back Bay provides easy access to shopping and dining, enhancing the overall experience with its sophisticated ambiance and well-appointed rooms.

Family

Business

Parking

EV charging stations

Accessible

Gym

Room Types

Classic RoomThe Classic Room has high ceilings and a pillow-top queen bed. Other features include an in-room safe, flat screen TV, Italian marble bathroom and eco-friendly Beekman 1802 luxury bath amenities.

Superior King RoomThe Superior King Room has a chic living space and a pillow top king bed. It features high ceilings and a work space as well. The room also has an in-room safe, flat screen TV, Italian marble bathroom and eco-friendly Beekman 1802 luxury bath amenities.

Deluxe Room One KingFeaturing a pillow-top king bed, this junior suite offers a work space, seating area and high ceilings. The room also has an in-room safe, crystal chandelier, flat-screen TV, Italian marble bathroom and eco-friendly Beekman 1802 luxury bath amenities. Sofa-beds are available upon request and are subject to availability.

Superior Queen Room with Two Queen BedsThis room has 2 pillow-top queen beds, high ceilings and a work space. It also has an in-room safe, flat-screen TV, an Italian marble bathroom and eco-friendly Beekman 1802 luxury bath amenities.

Executive Room with One KingThe fireplace is a top feature of this quadruple room. The unit has 1 bed.

Executive Queen Room with Two Queen BedsThis apartment features a fireplace. The unit has 2 beds.

Guest Reviews

9.0

Excellent

Review Summaries

Location

The Lenox Hotel is praised for its excellent location in the Back Bay neighborhood of Boston with many guests highlighting its walking distance to popular attractions such as Fenway Park and the Freedom Trail. The hotel is conveniently located near Copley Station, which provides easy access to the rest of the city via the green line and is surrounded by shops, coffee houses and restaurants. The staff are also remarked upon for being wonderful and courteous. The hotel's proximity to public transportation and grocery stores make it extremely convenient for exploring the city or stocking up on necessities. Overall, guests rave about the Lenox's incredible location and highly recommend it for anyone visiting the area.

Breakfast

Guests have praised the breakfast options available at The Lenox hotel. Breakfast starts at 7 am and is served at the hotel restaurant, City Table with fair prices and a good menu selection. The fresh fruit, especially the bananas, were a hit among travelers. The breakfast was of good quality and delicious with everything one could wish for. Some guests suggested better coffee and tea options, as well as more gluten-free options. There were a few negative comments about breakfast, but overall, the reviews were positive with guests recommending the à la carte breakfast options as truly worth trying with all dishes being exquisite. In short, the breakfast at The Lenox is a nice way to start the day!

Rooms

The Lenox is a historic boutique hotel located in a good location with comfortable and clean rooms. The rooms are spacious and some guests were even upgraded for free. The staff are friendly and provide great service. The rooms are well maintained and have comfortable beds. The hotel has elegant and cozy architectural details and a warm and inviting lobby. Most guests enjoyed the large room size, but some felt that the room furnishings and plumbing needed to be updated. Some rooms have open fireplaces, while others have a wonderful view. Some guests were disappointed with the lack of storage space and the absence of a coffee machine in the room. However, Lindt chocolates were placed on the bed upon arrival. Overall, the rooms are elegant and comfortable, although some may be a bit dated and some guests noted issues with humidity or noise.

Beds

The Lenox hotel boasts a comfortable and pleasant stay according to its guest reviews. The beds received many praises as being comfy, huge and promoting some of the best night's sleep that guests have had away from home. The rooms are both clean and spacious and the helpful and gracious staff adds to the positive experience. The bedding is also noted to be of high quality, making for a quiet and comfortable atmosphere. Overall, guests can expect a delightful stay at The Lenox with the highlight being the deliciously comfortable beds.

Cleanliness

Guests of The Lenox have left mixed reviews regarding the cleanliness of the hotel. While some have noted that the property is quite old and could benefit from updates, the majority have praised the hotel's cleanliness. Guests have consistently described rooms and facilities as being immaculately clean, spotless and extremely clean. The housekeeping staff has been specifically commended for keeping rooms in pristine condition. The hotel's location and staff have also received high praise from guests for their helpfulness, graciousness and consideration. Some guests have noted that there was a distinct odor in hallways and a few hard-to-reach areas did not appear fully cleaned, though most have reported that the premises are clean and roomy. Despite a few minor issues, The Lenox appears to be a lovely and clean property that many guests would recommend.

Staff

When it comes to the staff at The Lenox, guests cannot speak highly enough of their kindness and attentiveness. From the reception and front desk to the porters and valets, all staff members are unfailingly polite, cheerful and helpful. They go above and beyond to accommodate guests' needs, such as allowing early check-in or late check-out. Housekeeping staff keeps rooms immaculate while the reception staff is always pleasant and eager to assist. The atmosphere of warmth and helpfulness pervades throughout the hotel, making it a joy to stay there. With friendly and accommodating personnel, attentive service and the best restaurants, The Lenox is a perfect choice for a comfortable and memorable stay.

Nightlife

The Lenox Hotel offers a fabulous nightlife experience with three bars to choose from. Guests can enjoy delicious cocktails and food until late. While the hotel bar may not always be available due to corporate events, the location is perfect for exploring many nearby restaurants and bars. There are options for both lively areas full of life, as well as quiet and relaxing spaces. However, it can be difficult to find seating in the hotel if you just wanted a drink in the evening. Some guests have expressed frustration at private functions taking over the restaurant and bar on certain occasions. Overall, The Lenox Hotel provides a fantastic nightlife experience for its guests.

4 Star

The Lenox hotel in Boston receives positive feedback from its guests, offering a retro luxury ambiance with high-class service. The staff is friendly and the location is excellent, making it a great choice for short stays. Guests praise the superb facilities and exceptional services and many say they always choose to stay at this hotel when in town. While some guests mention the need for modernization, overall The Lenox is considered a great hotel, a five-star experience despite its four-star rating. Negative feedback includes issues with room space, plumbing and low-quality paper products. Despite these complaints, the hotel remains a solid choice for those looking for old world charm and luxury in Boston.

Luxury

The Lenox is a luxurious hotel with a touch of retro charm and top-notch service that guests can't help but rave about. Its prime location adds to the appeal of this stunning property. Many guests have deemed it as the best hotel they've stayed at in Boston. The decor of the hotel is elegant, classic and stately but with a modern flair. While some guests have pointed out minor issues, such as older plumbing and low-quality paper products, overall, guests agree that their experience at The Lenox was nothing short of luxurious.

FAQ

No, The Lenox doesn't have any pool.

No, a spa isn't available at The Lenox.

No, The Lenox doesn't allow dogs.

Yes, parking facilities are available at The Lenox.

Yes, The Lenox has a gym.

Location

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