Fairmont Le Chateau Montebello is a beautiful and historic hotel that offers guests an incredible getaway location surrounded by stunning grounds situated along the Outaouis river in the Laurentides. Guests can enjoy the convenience of the hotel's location with short walks to Montebello village and great trails for skiing and snowshoeing in the winter, perfect for nature lovers looking for a relaxing escape. While the breakfast buffet options may be slightly disappointing for the price, most guests still found the quality to be good. The dining experience at the hotel does not always match the high standard of the accommodation, but the attentive staff and excellent service make up for it. The rooms are spacious, comfortable and cozy for the most part with well-equipped facilities available, although some may show signs of age and in need of renovations. The hotel prides itself on its high level of cleanliness, especially with the COVID-19 safety measures in place. The staff is exceptional according to most guest reviews, making guests feel very welcome throughout the hotel. The hotel offers plenty of activities for guests with a beautiful spa experience complete with pools and hot tubs and numerous sports facilities, including a great indoor tennis court. Families looking for a relaxed stay with plenty of activities have lots of options to keep their children entertained. While some guests find the beds to be uncomfortable, Fairmont Le Chateau Montebello still provides a peaceful and comfortable stay with great discounts for room issues.
The Lord Elgin Hotel in Ottawa excels in several key areas that make it a highly recommended choice for visitors. Its outstanding location in the heart of downtown Ottawa garners consistent high praise. The proximity to Parliament Hill, the National Arts Centre and Byward Market, along with easy access to shops, restaurants and entertainment venues, makes exploring the city convenient. The historic charm of the building and the clean, comfortable rooms, paired with friendly, accommodating staff, add to the appeal.
Breakfast at the hotel receives mixed reviews. Some guests enjoy the quality and taste of the breakfast buffet, while others find it expensive and lacking in variety. Similarly, dinner experiences at the hotel’s restaurant are varied with some guests praising the well-prepared food and attentive service, while others critique the quality, pricing and ambiance.
Guest feedback on the rooms is largely positive, noting their comfort, cleanliness and modern updates. Spaciousness and décor are appreciated, though some rooms are considered small with cramped bathrooms. Maintenance and noise issues are occasional drawbacks, but overall, the rooms are comfortable and welcoming.
Cleanliness is a strong point with most reviews praising the spotless rooms and well-maintained common areas. Some minor issues, such as dusty areas, old carpets and pool maintenance, are noted but do not significantly detract from the overall positive impression.
The staff at the Lord Elgin Hotel are frequently highlighted for their friendliness, helpfulness and professionalism, making guests feel welcome and looked after. Despite some isolated mentions of unwelcoming behavior, the general sentiment is overwhelmingly positive.
Wi-Fi service has received mixed reviews; while some guests report satisfactory connectivity, others experience slow or intermittent service with inconsistent coverage throughout the hotel. This could be a consideration for those needing reliable internet access.
The hotel's gym and wellness facilities, including an indoor pool, are well-received, though some guests note the need for better maintenance and amenities. The fitness center is appreciated for its modern equipment, even if some aspects feel a bit dated.
The pool area is generally praised for being clean and spacious, though maintenance issues like cold or overly chlorinated water and cleanliness problems with the hot tub are occasional concerns. Improved upkeep would enhance guest satisfaction.
Valet parking service at the hotel is convenient but pricey with costs around $35-$40 per day. The service efficiency can be inconsistent, leading to long wait times. The absence of free parking and limited self-parking options are noted drawbacks.
The hotel’s family-friendly environment stands out, offering a welcoming atmosphere for guests with children. The pool and room amenities such as bathtubs cater well to families, creating a secure and enjoyable experience for all ages.
In summary, the Lord Elgin Hotel is celebrated for its prime location, friendly staff and clean accommodations. While there are areas for improvement, particularly with breakfast variety, restaurant service, Wi-Fi and parking costs, the overall guest experience remains positive, making it a recommended choice for both tourists and families visiting Ottawa.
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Pool
Indoor Pool
Pool Lap Lanes
Luxury
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Bourget