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Accessible Hotels for Conventions in Bournemouth
16 HOTELS IN AND AROUND BOURNEMOUTHRanking can be influenced by the commissions we receive.
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Summary of reviews
Overall, the Marsham Court Hotel has a prime location, being within walking distance to the beach, town center and local amenities with outstanding views of the sea. The hotel offers a variety of rooms that vary in quality, is characterized by friendly and accommodating staff and boasts a lovely outdoor pool. However, guests had mixed opinions on the cleanliness and comfort of the rooms, the quality of the breakfast and dinner depending on personal preferences and the excessive parking fees. The hotel is suitable for families with children, wheelchair and buggy accessible and dog-friendly, although it may not be ideal for guests with mobility problems. While some guests found the hotel to be overpriced and lacking in certain amenities, others enjoyed their stay and were impressed with the overall experience.
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Accessible
Convention
Dog Friendly
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Info
The Green House is an elegantly restored, 32-room Grade II Victorian hotel in the heart of Bournemouth, perfectly situated between the ancient mysteries of the New Forest and Dorset’s best blue-flag golden beaches.
Summary of reviews
The Green House hotel is highly recommended by guests for its prime location near the beach and town centre, providing easy access to attractions such as the Bournemouth International Centre, cliff top, coastal path and surrounding gardens. The rooms are lovely with comfortable beds, stylish decor and thoughtful touches. The hotel is impeccably clean and well-maintained with friendly, helpful staff who go above and beyond to ensure guests have a memorable stay. The breakfast experience is top quality with a wide variety of options, while the exceptional dinner at the Arbor Restaurant is highly praised with guests considering it to be sublime haute cuisine. The hotel also offers convenient parking with plenty of free spaces available and luxury double rooms for those seeking indulgence. Overall, The Green House is an ideal choice for a relaxing seaside getaway.
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Accessible
Convention
Boutique-Style
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+2
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Summary of reviews
The Bournemouth East Cliff by Belvilla has received mixed reviews from guests, but there are many positive aspects to the hotel. Guests have praised the lovely views and pleasant sister hotel and although some have mentioned that the hotel is a bit overpriced and in need of renovations, the service has been satisfactory. Despite some issues with poor air conditioning, dirty surroundings and staff shortages, guests have found the hotel to be sufficient for a short stay. While the hotel may not be as luxurious as other Best Western hotels, it still offers a comfortable and enjoyable experience.
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Accessible
Convention
Golf
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+4
Info
The 4 star hotel has the most dramatic location, on the top of a cliff overlooking the beach and the Poole Bay. This Victorian building features a fitness centre and several meeting rooms.
Summary of reviews
The Bournemouth Highcliff Marriott Hotel offers a comfortable and enjoyable stay for guests. While some guests had mixed experiences with the hotel's parking situation, there were positive comments regarding easy and great free parking, as well as the onsite parking availability. The hotel's great views were also appreciated by some guests. The additional charge for parking was a concern for some, but overall, the parking situation won't make or break your stay. The hotel's rooms were comfortable and clean and the staff were friendly and accommodating. The location of the hotel was also praised with easy access to the beach and local attractions. Overall, the Bournemouth Highcliff Marriott Hotel is a great choice for a relaxing and enjoyable stay in Bournemouth.
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Accessible
Convention
Luxury
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+2
Info
Summary of reviews
The Bournemouth West Cliff Hotel & Spa is an old-fashioned seaside hotel with a lovely central location. It is conveniently close to buses and main roads, making it easy to explore the surrounding areas. While the breakfast received mixed reviews, the dinner menu had mixed experiences with some finding the food fabulous while others had poor experiences. The hotel offers comfortable rooms that vary in quality, but are always clean. The hotel's staff are friendly, helpful and go above and beyond to provide exceptional customer service. The spa facility provided a relaxing experience for those who loved it with some finding the cleanliness, outdatedness, or limited opening hours concerning. The pool had mixed opinions with some praising it and others finding it basic and in need of refurbishment. The hotel is a great choice for families with young children, although some suggested fridges and microwaves should be available in family rooms. The hotel's beds received mixed reviews with some finding them comfortable while others found them uncomfortable. For guests with disabilities, the hotel was accessible and clean, but some suggested minor improvements such as better lighting. Overall, the Bournemouth West Cliff Hotel & Spa provides good value for money, although it may be more suited to three-star rather than four-star standards.
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Accessible
Convention
Spa
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+1
Info
Summary of reviews
Holiday Inn Bournemouth by IHG, is widely praised for its excellent and convenient location. Just a 10 to 15-minute stroll from Bournemouth's beach, it offers easy access to the town center, public transport and local attractions, making it ideal for both leisure and business travelers.
Guests consistently highlight the hotel's breakfast as a standout feature, describing it as excellent, varied and delicious. Freshness and quality are key positives with the pancake machine and full English breakfast being particular favorites. Although a few noted minor issues such as food temperature and space, breakfast is generally seen as a delightful and valuable part of the stay.
Dinner experiences varied with many appreciating the food quality and selection. The friendly staff and clean environment of the restaurant were frequently praised. However, some guests found the dinner menu limited and slightly overpriced with occasional slow service. Despite these inconsistencies, when executed well, the dinner was memorable.
The rooms at Holiday Inn Bournemouth are often described as clean, spacious and comfortable, featuring modern decor and amenities. Positive remarks highlight the cleanliness and quietness of the rooms with only occasional mentions of minor issues like noise or specific maintenance needs. Families find the rooms especially accommodating, providing a reliable and comfortable stay.
Cleanliness throughout the hotel is consistently commended with both rooms and common areas maintained to a high standard, contributing positively to guests' overall experience.
Staff service is another significant highlight. From friendly and polite front desk personnel to attentive breakfast staff, the team at Holiday Inn Bournemouth is frequently described as professional, helpful and welcoming. Specific staff members are often mentioned for their exceptional service, making guests feel valued and cared for.
The hotel's WiFi generally meets guests’ expectations, offering strong and reliable connectivity, although there are occasional remarks about slow speeds or connection issues.
The gym is noted for being small but well-equipped and maintained, suitable for casual workouts. It’s appreciated for its modern equipment and 24/7 availability, though some guests desire a larger space.
Guests appreciate the hotel’s proximity to the beach and its overall location, making it an appealing choice for those wanting to enjoy Bournemouth’s seaside and city attractions. Families particularly applaud the family-oriented amenities and friendly atmosphere with special touches like welcoming packs and free meals for children.
Parking receives mixed reviews; while the availability of spaces and EV charging points are beneficial, the cost of parking is frequently cited as a concern.
Overall, Holiday Inn Bournemouth provides a comfortable, clean and conveniently located stay with a strong focus on positive guest experiences, making it a favorable choice for travelers visiting the area.
Guests consistently highlight the hotel's breakfast as a standout feature, describing it as excellent, varied and delicious. Freshness and quality are key positives with the pancake machine and full English breakfast being particular favorites. Although a few noted minor issues such as food temperature and space, breakfast is generally seen as a delightful and valuable part of the stay.
Dinner experiences varied with many appreciating the food quality and selection. The friendly staff and clean environment of the restaurant were frequently praised. However, some guests found the dinner menu limited and slightly overpriced with occasional slow service. Despite these inconsistencies, when executed well, the dinner was memorable.
The rooms at Holiday Inn Bournemouth are often described as clean, spacious and comfortable, featuring modern decor and amenities. Positive remarks highlight the cleanliness and quietness of the rooms with only occasional mentions of minor issues like noise or specific maintenance needs. Families find the rooms especially accommodating, providing a reliable and comfortable stay.
Cleanliness throughout the hotel is consistently commended with both rooms and common areas maintained to a high standard, contributing positively to guests' overall experience.
Staff service is another significant highlight. From friendly and polite front desk personnel to attentive breakfast staff, the team at Holiday Inn Bournemouth is frequently described as professional, helpful and welcoming. Specific staff members are often mentioned for their exceptional service, making guests feel valued and cared for.
The hotel's WiFi generally meets guests’ expectations, offering strong and reliable connectivity, although there are occasional remarks about slow speeds or connection issues.
The gym is noted for being small but well-equipped and maintained, suitable for casual workouts. It’s appreciated for its modern equipment and 24/7 availability, though some guests desire a larger space.
Guests appreciate the hotel’s proximity to the beach and its overall location, making it an appealing choice for those wanting to enjoy Bournemouth’s seaside and city attractions. Families particularly applaud the family-oriented amenities and friendly atmosphere with special touches like welcoming packs and free meals for children.
Parking receives mixed reviews; while the availability of spaces and EV charging points are beneficial, the cost of parking is frequently cited as a concern.
Overall, Holiday Inn Bournemouth provides a comfortable, clean and conveniently located stay with a strong focus on positive guest experiences, making it a favorable choice for travelers visiting the area.
Categories
Accessible
Convention
Beach
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Info
Summary of reviews
The Royal Exeter Hotel in Bournemouth is highly praised for its prime location, offering easy access to the beach, pier and town center. Its proximity to restaurants, shops, theatres and the Bournemouth International Centre (BIC) makes it a convenient choice for both vacationers and business travelers. This central positioning allows for quick trips to nearby attractions, contributing significantly to a positive guest experience.
Guests are equally delighted with the hotel's breakfast offerings. Freshly cooked, high-quality meals served at the table receive consistent commendations, particularly the full English breakfast, which is frequently described as superb and delightful. The breakfast service stands out for its efficiency and the friendliness of the staff, adding to the pleasant dining experience, despite some concerns about price and portion size.
Dinner experiences at the hotel are also well-received with two onsite restaurants providing a variety of quality food options. Highlights include an Asian fusion restaurant, sushi, tapas and a popular Sunday roast. The 1812 Bar enhances dining with a vibrant atmosphere, excellent service, live music and an appealing cocktail menu, making it a noteworthy choice for guests seeking a comprehensive culinary experience.
The rooms at the Royal Exeter Hotel are generally considered spacious and clean with comfortable beds and pleasant touches such as high ceilings and tasteful decor. Despite some rooms showing signs of wear and needing modernization, guests appreciate the overall room comfort and cleanliness. The diligent cleaning staff are praised for maintaining high standards across the property, contributing to a welcoming atmosphere.
The hotel's staff consistently receive high marks for their friendliness, professionalism and accommodating nature. From efficient check-ins to helpful recommendations, the team's commitment to guest satisfaction is frequently highlighted, creating a warm and inviting environment.
While the free WiFi experience is mixed with some guests reporting unreliable connections, the hotel's proximity to the beach and the convenience of secure on-site parking are significant positives. The location provides seamless access to Bournemouth's sandy shores and various amenities.
Family reviews are mixed with many appreciating the hotel's central location and spacious family rooms, though the vibrant nightlife and noise levels during weekends may not be ideal for all families. The nightlife scene, however, is a strong draw for those seeking entertainment with lively bars, great music and a bustling environment for party enthusiasts.
The beds receive mixed feedback, though many guests find them extremely comfortable, contributing to a restful night’s sleep. Overall, the Royal Exeter Hotel provides a satisfactory stay with its excellent location, clean and spacious rooms and friendly staff, making it a recommended choice for visitors to Bournemouth.
Guests are equally delighted with the hotel's breakfast offerings. Freshly cooked, high-quality meals served at the table receive consistent commendations, particularly the full English breakfast, which is frequently described as superb and delightful. The breakfast service stands out for its efficiency and the friendliness of the staff, adding to the pleasant dining experience, despite some concerns about price and portion size.
Dinner experiences at the hotel are also well-received with two onsite restaurants providing a variety of quality food options. Highlights include an Asian fusion restaurant, sushi, tapas and a popular Sunday roast. The 1812 Bar enhances dining with a vibrant atmosphere, excellent service, live music and an appealing cocktail menu, making it a noteworthy choice for guests seeking a comprehensive culinary experience.
The rooms at the Royal Exeter Hotel are generally considered spacious and clean with comfortable beds and pleasant touches such as high ceilings and tasteful decor. Despite some rooms showing signs of wear and needing modernization, guests appreciate the overall room comfort and cleanliness. The diligent cleaning staff are praised for maintaining high standards across the property, contributing to a welcoming atmosphere.
The hotel's staff consistently receive high marks for their friendliness, professionalism and accommodating nature. From efficient check-ins to helpful recommendations, the team's commitment to guest satisfaction is frequently highlighted, creating a warm and inviting environment.
While the free WiFi experience is mixed with some guests reporting unreliable connections, the hotel's proximity to the beach and the convenience of secure on-site parking are significant positives. The location provides seamless access to Bournemouth's sandy shores and various amenities.
Family reviews are mixed with many appreciating the hotel's central location and spacious family rooms, though the vibrant nightlife and noise levels during weekends may not be ideal for all families. The nightlife scene, however, is a strong draw for those seeking entertainment with lively bars, great music and a bustling environment for party enthusiasts.
The beds receive mixed feedback, though many guests find them extremely comfortable, contributing to a restful night’s sleep. Overall, the Royal Exeter Hotel provides a satisfactory stay with its excellent location, clean and spacious rooms and friendly staff, making it a recommended choice for visitors to Bournemouth.
Categories
Accessible
Convention
Golf
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+2
Info
Summary of reviews
The Bournemouth Carlton Hotel By Sunday is a great choice for a seaside getaway with a beautiful seafront position and lovely views. The hotel is within walking distance to the beach, pier and town center and guests rave about the amazing breakfast selection offered. While the hotel could use some updates, the leisure facilities and public areas were generally well-maintained and tidy. The staff is consistently praised for being friendly and helpful. The hotel is an excellent option for families with spacious and cozy family rooms, a pool and pet-friendly options. The outdoor pool and indoor pool are highlights for many guests. Overall, the Bournemouth Carlton Hotel provides a good service and a nice location overlooking the sea, although some guests have noted minor flaws.
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Accessible
Convention
Golf
$
+4
Info
Summary of reviews
The Village Hotel Bournemouth is a mixed bag according to guest reviews. While the hotel's location is convenient for those visiting the Royal Bournemouth University Hospital and offers easy access to various amenities, some guests found it a bit far from the town centre. The breakfast received mixed reviews with some guests finding it plentiful and delicious while others found it disappointing with limited selection and cold food. The dinner options also received mixed reviews with some guests enjoying the bar and grill while others found the food expensive and poor. The rooms are generally comfortable and spacious with exceptional cleanliness, although some guests reported issues with lack of amenities and cleanliness. The staff also received mixed reviews with some guests finding them lovely and helpful while others found them dismissive and rude. The gym and leisure facilities are excellent and affordable, while the pool facilities are also worth checking out. The hotel is a mixed bag for families with some finding it perfect for their needs while others were disappointed by the lack of proper beds for kids and found the rooms too small. The beds are generally very comfortable, although some guests found them too high or too hard. The accessibility for guests with disabilities received mixed reviews with some guests having positive experiences while others reported issues with the lift and lack of additional toiletries.
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Accessible
Convention
Family
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+4
Info
Bournemouth’s sandy beach is at the doorsteps of the 5-storey Victorian hotel. Meeting facilities and free parking available for all guests.
Summary of reviews
The Hermitage Hotel - OCEANA COLLECTION is a great choice for those looking for a comfortable stay in an unbeatable location. Guests rave about the fantastic location with many describing it as "perfect" and "spot on". The hotel is also praised for its proximity to amenities, such as shops, restaurants and entertainment. The breakfast has received mixed reviews, but many guests still found it to be a great start to their day with fresh and delicious pastries and knowledgeable and friendly staff. The rooms are a mixed bag according to guest reviews, but the hotel seems to be clean and tidy with comfortable beds and spacious rooms. The staff have been praised for their helpfulness, friendliness and professionalism by guests. The hotel offers free Wi-Fi, but some have reported difficulty in connecting to the service. The Hermitage Hotel - OCEANA COLLECTION boasts an amazing location right next to the seafront in central Bournemouth, making it the perfect base for beach lovers. The hotel offers parking on site, although some guests mention that it is "first come first served." The beds have received mixed experiences, but many guests enjoyed a comfortable night's sleep. While some guests express dissatisfaction and believe that The Hermitage Hotel falls short of four stars, the majority of reviews boast about the good value, services and facilities offered. Overall, The Hermitage Hotel - OCEANA COLLECTION is a great find, blending excellent facilities and service with a reasonable price tag.
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Accessible
Convention
Beach
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+3
Info
Summary of reviews
The Elstead Hotel is a comfortable and clean family-oriented establishment with a convenient location in Bournemouth, close to the town center, beach and train station. While some guests noted that the decor in the rooms was outdated, most guests found them to be well-maintained and comfortable with well-appointed facilities. The breakfast is reported as fantastic with a wide variety of choices and the staff are friendly and accommodating. The hotel offers ample and safe free on-site parking and a lovely swimming pool. However, some guests reported mixed experiences with the wifi, the gym facilities needing updating and the hotel being in dire need of a major refurbishment. Nonetheless, the Elstead Hotel provides good value for money and is a great option for those seeking basic accommodations in a central location.
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Accessible
Convention
Family
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+1
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Summary of reviews
The Carrington House Hotel is a great option for budget-conscious travelers looking for a comfortable and convenient stay in Bournemouth. The hotel's location is fantastic with easy access to the beach, attractions, shops, restaurants and transportation links. The free parking is a great bonus, although it can be limited at times. The staff are friendly and accommodating and the breakfast is good value for money, although some guests found it repetitive. The rooms are spacious and clean, although some guests noted outdated decor and worn bathroom fixtures. The swimming pool and games area are a great bonus, although some guests were disappointed to find the pool closed or not clean enough. The beds are generally comfortable and clean, although some guests reported issues with outdated or uncomfortable mattresses. The hotel could use some updates and renovations, but it remains a practical and accommodating option for those needing just the necessities.
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Accessible
Convention
Golf
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Info
Summary of reviews
'The Roundhouse' in Bournemouth garners positive feedback primarily because of its prime location, making it an ideal base for exploring the area. With its close proximity to the beach, city center, shops, restaurants and public transport links like the train station, it offers convenience and accessibility to major attractions. Parking facilities are also praised for their availability and security, despite the additional cost.
Guests often commend the breakfast offerings, describing them as plentiful and of good quality with several options. The service, however, occasionally falls short in terms of organization and clarity. Dinner experiences receive mixed reviews but are generally positive, especially when it comes to food quality and evening entertainment, such as live music.
Rooms at The Roundhouse receive varied feedback. They are appreciated for their spaciousness and basic comfort, though many guests criticize them for being outdated and in need of better maintenance. Cleanliness, too, is a mixed bag with some rooms being well-kept while others suffer from cleanliness issues and poor upkeep.
Staff at the hotel are frequently described as friendly, helpful and attentive. The reception staff and management particularly receive high marks for their customer service. There are, however, isolated instances of negative staff interactions and concerns about communication and attentiveness during busy times.
The wifi service is one area that consistently receives criticism for poor connectivity and reliability, though some issues are resolved by responsive staff. The hotel's location near a beautiful beach is a major draw, making it easy for guests to enjoy sun and sea with just a short walk. This, combined with its central positioning near shops and town attractions, adds to its appeal.
Parking is generally seen in a positive light despite the additional cost, providing a secure and convenient option for guests. Families may find the experience mixed with some praise for family-friendly attributes, but others report insufficient room arrangements and noisy environments unsuitable for young children.
The nightlife around The Roundhouse is vibrant, ideal for those looking to engage in the local bar and club scene. However, this can result in noise issues, which may disturb guests seeking a quieter stay. Beds receive a mix of reviews; while some find them comfortable, others report them as too firm, leading to discomfort.
In summary, 'The Roundhouse' stands out for its exceptional location and friendly staff. It offers good value for money with ample amenities and options for breakfast and dinner. However, it could benefit from improvements in room conditions, cleanliness and wifi reliability to enhance the overall guest experience.
Guests often commend the breakfast offerings, describing them as plentiful and of good quality with several options. The service, however, occasionally falls short in terms of organization and clarity. Dinner experiences receive mixed reviews but are generally positive, especially when it comes to food quality and evening entertainment, such as live music.
Rooms at The Roundhouse receive varied feedback. They are appreciated for their spaciousness and basic comfort, though many guests criticize them for being outdated and in need of better maintenance. Cleanliness, too, is a mixed bag with some rooms being well-kept while others suffer from cleanliness issues and poor upkeep.
Staff at the hotel are frequently described as friendly, helpful and attentive. The reception staff and management particularly receive high marks for their customer service. There are, however, isolated instances of negative staff interactions and concerns about communication and attentiveness during busy times.
The wifi service is one area that consistently receives criticism for poor connectivity and reliability, though some issues are resolved by responsive staff. The hotel's location near a beautiful beach is a major draw, making it easy for guests to enjoy sun and sea with just a short walk. This, combined with its central positioning near shops and town attractions, adds to its appeal.
Parking is generally seen in a positive light despite the additional cost, providing a secure and convenient option for guests. Families may find the experience mixed with some praise for family-friendly attributes, but others report insufficient room arrangements and noisy environments unsuitable for young children.
The nightlife around The Roundhouse is vibrant, ideal for those looking to engage in the local bar and club scene. However, this can result in noise issues, which may disturb guests seeking a quieter stay. Beds receive a mix of reviews; while some find them comfortable, others report them as too firm, leading to discomfort.
In summary, 'The Roundhouse' stands out for its exceptional location and friendly staff. It offers good value for money with ample amenities and options for breakfast and dinner. However, it could benefit from improvements in room conditions, cleanliness and wifi reliability to enhance the overall guest experience.
Categories
Accessible
Convention
Beach
$
+3
Info
Summary of reviews
The Norfolk Royale Hotel is a great choice for travelers seeking a centralized location and proximity to all amenities. The hotel's central position provides easy access to all facilities, including the beach, parks, shops and restaurants. Guests have praised the spacious and light rooms, some even featuring balconies with lovely views of the surrounding area. The breakfast buffet is a great value for money with good quality ingredients and excellent dishes served in the lounge area. The staff are attentive and accommodating, finding quiet corners for breakfast and ensuring that everything runs smoothly. The hotel is exceptionally clean and tidy with the bedrooms having all the essentials you need for a comfortable stay. The staff are very attentive to guests' needs and requests, going the extra mile to ensure that you have a pleasant stay. The hotel's location, decor and standards are also highly praised, but it's the wonderful staff that really sets Norfolk Royale Hotel apart. The leisure facilities, including a nice warm swimming pool, a jacuzzi, a sauna and a steam room, are a great addition to the hotel's facilities and a perfect place to unwind after a busy day exploring the city. Families have loved the warm welcome they received, including a friendly greeting for their furry companions. The Norfolk Royale Hotel is a great choice for families looking for a fun and comfortable stay. The beds are described as "deliciously comfortable," although some guests have noted that the bedding may get a little warm and some mattresses may be uncomfortable. The hotel provides its own secure car park with added convenience, albeit at a rather expensive price.
Categories
Accessible
Convention
Honeymoon
2 more hotels nearby!
$
+1
Info
Summary of reviews
Harbour Heights Hotel is highly praised for its exceptional location, offering breathtaking panoramic views of Poole Harbour, Brownsea Island and the Sandbanks peninsula. The elevated vantage point provides a serene environment ideal for relaxation and convenient access to local attractions, including beaches, shops and restaurants. Guests particularly enjoy the stunning views from the terrace and dining areas, which enhance the overall experience, despite noting some areas that require refurbishment.
Breakfast at Harbour Heights Hotel is generally well-received with guests appreciating the excellent food variety and the pleasant, attentive staff. The breakfast can be enjoyed through table service for hot dishes or buffet-style for continental options, often accompanied by scenic views. Although there are occasional lapses in service, most guests find the breakfast experience delightful.
Dinner at the hotel also garners positive feedback, particularly in the Chinese and Italian restaurants known for their exceptional quality and flavorful dishes. Despite occasional slow service and a limited menu at some venues, the combination of superb food, professional staff and exceptional views makes dining a standout aspect of the hotel.
The rooms at Harbour Heights Hotel feature spectacular views of the harbor, adding a memorable element to the stay. Most guests find the rooms comfortable and spacious with modern amenities, although some mention dated décor and minor maintenance issues. Cleanliness is consistently highlighted with rooms and common areas well-maintained, despite some areas needing attention.
Staff at the hotel receive high marks for their friendly, attentive and helpful service across various functions, contributing significantly to the positive guest experience. Specific staff members, such as those at reception and in dining areas, are often mentioned for their exceptional service.
The Wi-Fi connection and parking facilities receive mixed reviews. While some guests find the Wi-Fi satisfactory, others experience disruptions, particularly on weekends. Parking is appreciated when available, but the space can be tight and limited during high season.
The comfort of the beds stands out with many guests praising them as very comfortable, contributing to restful stays. However, there are occasional critiques regarding the pillows and bedding.
Overall, Harbour Heights Hotel positions itself as a high-class destination offering spectacular views, a serene environment and generally positive dining and accommodation experiences. While there are areas for improvement, particularly in décor and some services, the combination of beautiful surroundings, friendly staff and comfortable facilities make it a favored choice for visitors seeking a luxurious getaway.
Breakfast at Harbour Heights Hotel is generally well-received with guests appreciating the excellent food variety and the pleasant, attentive staff. The breakfast can be enjoyed through table service for hot dishes or buffet-style for continental options, often accompanied by scenic views. Although there are occasional lapses in service, most guests find the breakfast experience delightful.
Dinner at the hotel also garners positive feedback, particularly in the Chinese and Italian restaurants known for their exceptional quality and flavorful dishes. Despite occasional slow service and a limited menu at some venues, the combination of superb food, professional staff and exceptional views makes dining a standout aspect of the hotel.
The rooms at Harbour Heights Hotel feature spectacular views of the harbor, adding a memorable element to the stay. Most guests find the rooms comfortable and spacious with modern amenities, although some mention dated décor and minor maintenance issues. Cleanliness is consistently highlighted with rooms and common areas well-maintained, despite some areas needing attention.
Staff at the hotel receive high marks for their friendly, attentive and helpful service across various functions, contributing significantly to the positive guest experience. Specific staff members, such as those at reception and in dining areas, are often mentioned for their exceptional service.
The Wi-Fi connection and parking facilities receive mixed reviews. While some guests find the Wi-Fi satisfactory, others experience disruptions, particularly on weekends. Parking is appreciated when available, but the space can be tight and limited during high season.
The comfort of the beds stands out with many guests praising them as very comfortable, contributing to restful stays. However, there are occasional critiques regarding the pillows and bedding.
Overall, Harbour Heights Hotel positions itself as a high-class destination offering spectacular views, a serene environment and generally positive dining and accommodation experiences. While there are areas for improvement, particularly in décor and some services, the combination of beautiful surroundings, friendly staff and comfortable facilities make it a favored choice for visitors seeking a luxurious getaway.
Categories
Accessible
Convention
Luxury
$
Info
Summary of reviews
The Holiday Inn Express Poole by IHG, receives commendable reviews for its convenient and central location, making it ideal for exploring Poole's attractions such as Poole Harbour, town center and the Lighthouse Arts Centre. Guests appreciate its proximity to public transportation, eateries, bars and the ferry port. Despite some challenges in finding the hotel due to understated signage, visitors enjoy the quiet and peaceful environment once settled.
Guests have mixed feelings about breakfast. Many highlight the good selection and variety, including gluten-free and vegan options within a clean and organized dining area. However, others note that the hot food options could be improved and that the breakfast sometimes becomes repetitive. Dinner experiences are also split with positive feedback on the food quality when available, but common complaints about limited options, high prices and slow service.
Rooms at the hotel are frequently praised for their cleanliness, spaciousness and comfort, featuring large and comfy beds. Guests also appreciate the peace and quiet. However, some reviews mention a lack of amenities, issues with heating and rooms in need of maintenance. Despite these concerns, the friendly and helpful staff consistently enhance the overall guest experience.
Cleanliness is another strong point for the hotel with many visitors describing it as spotless and well-maintained. The public areas and rooms are generally clean and comfortable, though a few guests noted occasional lapses in the dining area and housekeeping routines.
The hotel's staff receive high praise for their friendliness, helpfulness and efficiency. Their exceptional service across all areas of the hotel, from reception to dining, significantly contributes to a positive guest experience. Particular members of staff are frequently commended for their outstanding service, enhancing the hotel's welcoming atmosphere.
The complimentary Wi-Fi service at the hotel is appreciated for its speed and reliability in most areas, though some guests experience intermittent connectivity. Parking is considered convenient and secure, albeit with a nightly fee of £7.50 which some find reasonable. The availability of EV charging points is a noteworthy benefit for those with electric vehicles.
Families find the hotel particularly accommodating, appreciating the spacious family rooms, helpful staff and thoughtful touches like complimentary Easter chocolate eggs for kids. The hotel's location near family-friendly attractions adds to its appeal, making it a great choice for family getaways.
Overall, the Holiday Inn Express Poole offers a strategic base for both leisure and business travelers with commendable service, clean and comfortable rooms and a family-friendly environment. Areas for improvement include the variety and quality of breakfast and dinner options and room maintenance, but the hotel’s positive traits generally outweigh the negatives, contributing to a satisfactory and pleasant stay for most visitors.
Guests have mixed feelings about breakfast. Many highlight the good selection and variety, including gluten-free and vegan options within a clean and organized dining area. However, others note that the hot food options could be improved and that the breakfast sometimes becomes repetitive. Dinner experiences are also split with positive feedback on the food quality when available, but common complaints about limited options, high prices and slow service.
Rooms at the hotel are frequently praised for their cleanliness, spaciousness and comfort, featuring large and comfy beds. Guests also appreciate the peace and quiet. However, some reviews mention a lack of amenities, issues with heating and rooms in need of maintenance. Despite these concerns, the friendly and helpful staff consistently enhance the overall guest experience.
Cleanliness is another strong point for the hotel with many visitors describing it as spotless and well-maintained. The public areas and rooms are generally clean and comfortable, though a few guests noted occasional lapses in the dining area and housekeeping routines.
The hotel's staff receive high praise for their friendliness, helpfulness and efficiency. Their exceptional service across all areas of the hotel, from reception to dining, significantly contributes to a positive guest experience. Particular members of staff are frequently commended for their outstanding service, enhancing the hotel's welcoming atmosphere.
The complimentary Wi-Fi service at the hotel is appreciated for its speed and reliability in most areas, though some guests experience intermittent connectivity. Parking is considered convenient and secure, albeit with a nightly fee of £7.50 which some find reasonable. The availability of EV charging points is a noteworthy benefit for those with electric vehicles.
Families find the hotel particularly accommodating, appreciating the spacious family rooms, helpful staff and thoughtful touches like complimentary Easter chocolate eggs for kids. The hotel's location near family-friendly attractions adds to its appeal, making it a great choice for family getaways.
Overall, the Holiday Inn Express Poole offers a strategic base for both leisure and business travelers with commendable service, clean and comfortable rooms and a family-friendly environment. Areas for improvement include the variety and quality of breakfast and dinner options and room maintenance, but the hotel’s positive traits generally outweigh the negatives, contributing to a satisfactory and pleasant stay for most visitors.
Categories
Accessible
Convention
Golf
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