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Summary of reviewsMalmaison Brighton has received overall positive reviews, particularly for its prime location on Brighton Marina. Visitors frequently appreciate the hotel's scenic setting with stunning views of the harbor, especially from rooms with marina views and the breakfast terrace. Guests enjoy the peaceful ambiance and convenient access to a variety of nearby restaurants, bars and shops, coupled with the advantage of free parking. The distance from Brighton's main attractions is noted, but manageable via an easy walk or bus ride.
Breakfast at the hotel stands out for its variety, taste and quality, garnering praise for specific items like kippers and fresh pastries. The dining experience, especially on the sunlit balcony, adds a delightful touch. However, some guests noted high costs, service inefficiencies and occasional quality issues, suggesting room for improvement.
Dinner experiences are largely positive with compliments on the food quality, particularly steaks and the friendly, attentive staff. The bar's cocktails also receive high marks. However, criticisms include long waits and occasional inconsistencies in food quality and service with some guests finding the menu limited and portions small.
Rooms at Malmaison Brighton are praised for their modern design, cleanliness and stunning marina views from private balconies. Guests find the beds comfortable and rooms well-equipped with amenities like Sky and Chromecast. However, some note that standard rooms can be smaller and occasionally dark due to color schemes or lighting issues. Cleaning standards are generally high, though some occasional lapses were mentioned.
The staff receives consistent acclaim for their friendly and professional service, often making guests feel welcome and well-taken care of. Special mentions highlight individual staff members who enhance the stay experience. While there are occasional mentions of disorganization and understaffing, the overall impression is one of dedicated, hospitable service.
The hotel's free WiFi is generally found to be reliable and fast, suitable for both leisure and business activities. Business travelers, in particular, benefit from the hotel's corporate ambiance, well-equipped business center and professional services.
Despite offering modern decor and clean rooms, some guests feel the hotel does not always meet four-star standards, particularly concerning room sizes and certain amenities. Nevertheless, the attractive location and convenient facilities provide a generally pleasant stay.
Accessibility is somewhat mixed with positive aspects like helpful amenities in certain rooms and accessible pathways. However, some areas, such as parking and bathroom setups for wheelchair users, require improvement.
Overall, Malmaison Brighton is a favored choice for its scenic location, comfortable rooms and hospitable service, though there are areas where enhancements could elevate the experience further. Show more
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Categories
Luxury Hotel
A luxurious 4-star hotel overlooking Brighton Marina with stylish and comfortable rooms. Signature suites offer a spacious, apartment-like feel with walk-in monsoon showers and large private balconies with spectacular marina and sea views. Features an on-site brasserie and bar.
Hotel near Golf Courses
This hotel is a top choice for golf lovers as it features a golf course on its premises. Guests can enjoy convenient access to golf facilities directly from the hotel, complemented by on-site dining options.
Hotel for Honeymoon
Malmaison Brighton offers special occasion themes and packaging services, including honeymoon and bridal suites. The welcoming staff and thoughtful touches, such as personalized cards, enhance the romantic experience.
Dog Friendly Hotel
This 4-star hotel welcomes dogs and offers first-class facilities and amenities. It is situated in the Marina on the waterfront. It has boutique bedrooms with big, comfy beds.
Romantic Hotel
Located in Brighton Marina, Malmaison offers a stylish and modern setting. Its waterfront location and comfortable rooms provide a pleasant environment for a romantic break.
Business Hotel
Malmaison provides a trendy and stylish environment suitable for conferences or intimate gatherings. Their dedicated team delivers first-class service and caters to every detail.
Accessible Hotel
Malmaison Brighton offers accessible rooms with step-free access, wider doorways, and adapted bathrooms with grab rails. The hotel has step-free access at the main entrance, lifts serving all floors, and spacious public areas. Accessible lifts and disabled parking in the adjacent marina car park are available.
4-Star Hotel
Malmaison Brighton is located in the Brighton Marina, offering stylish rooms and waterfront views. The hotel combines modern design with a relaxed atmosphere. Its location provides a unique setting away from the city center.
Hotel Taking Steps Towards Sustainability
Room Types
Standard Double RoomDouble room with inland views, en suite with monsoon shower and luxury toiletries.
Please note, this room can accommodate 1 travel cot. Extra beds cannot be accommodated in this room.
Standard Twin RoomTwin room with inland views, accessible en suite bathroom with monsoon shower.
Please note, this room can accommodate 1 travel cot. Extra beds cannot be accommodated in this room.
Club Deluxe Sea View With scenic views over the marina, these rooms come with either a shared terrace or balcony.
An extra bed can be accommodated in this room.
Club Sea ViewAn extra bed cannot be accommodated in this room.
Signature Suite
Request Type : Room Description
Room Type : Signature Suite
Room Id : 3609716
Kindy add:
Please note we can't accommodate dogs in our Signature Suite.
Club Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Club Premium Sea ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a carpeted floor, heating as well as sea views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Malmaison Brighton has received strong endorsements for its prime location, particularly among visitors who value proximity to the marina. Situated directly on Brighton Marina, the hotel boasts a picturesque setting with superb views of the harbor, making it an ideal spot for a tranquil stay away from the bustle of central Brighton.
The hotel's location is consistently described as excellent, superb and perfect by guests, who appreciate the convenient access to a variety of restaurants, bars and shops just a short walk away. The marina not only offers plenty of dining and entertainment options but also adds a lovely scenic backdrop, especially from the rooms with marina views and the breakfast terrace. The inclusion of free parking is frequently mentioned as a significant advantage.
While the hotel is noted to be a bit farther from Brighton's main attractions and the city center—about a 30 to 40-minute walk or a 10-minute bus ride—guests generally find it easy to reach the town either by foot or by utilizing the convenient bus services. This slight distance from the central areas is appreciated by those looking to enjoy a quieter, more relaxed environment while still having easy access to Brighton's lively scenes.
The ambiance around the marina is described as peaceful and tranquil at night, ideal for those who prefer a restful stay. Guests also highlight the ease of parking and accessibility with the hotel featuring a nearby multi-storey car park and convenient transport links.
Overall, Malmaison Brighton's location on Brighton Marina receives high marks for its beautiful views, nearby amenities and balance of serenity and accessibility, making it a favored choice for visitors looking to experience the best of Brighton in a scenic, serene setting.
Breakfast
The breakfast experience at Malmaison Brighton receives mostly positive feedback from guests with many highlighting the variety, taste and quality of the food. Terms like amazing, brilliant and excellent frequently describe the breakfast with specific praise for items such as kippers, fresh pastries and continental options. The atmosphere, especially when dining on the balcony in the sunshine, adds a delightful touch for many guests.
However, some reviewers point out drawbacks, such as the high cost of breakfast, service inefficiencies and occasional issues with the quality and availability of certain items, such as brown bread and coffee machines. Portion sizes for cooked breakfasts are sometimes deemed small and there are mentions of overpriced offerings given the limited selection and lack of certain ingredients.
Overall, while the food quality and variety often impress, the cost and service inconsistencies suggest room for improvement. Breakfast at the Malmaison Brighton offers a largely satisfying experience, especially when enjoyed in the pleasant surroundings of the hotel's dining areas.
Dinner
Malmaison Brighton has garnered varied feedback regarding its dining experience. On the positive side, many guests enjoyed excellent steaks, delicious food and very good meals, highlighting particular satisfaction with the bar's great cocktails and the quality of both breakfast and dinner. The restaurant often receives praises for having attentive and friendly staff, good vegetarian options and a nice, well-done setup.
The food quality at dinner is frequently described as amazing, superb and high-quality with several reviewers specifically mentioning excellent and scrumptious dinners paired perfectly with cocktails. Guests also appreciated the evening dining experience for being both delicious and excellent in terms of service and quality. The hotel’s bar also stands out with accolades for its friendly staff and some of the best pina coladas.
However, there were notable criticisms regarding the dinner service. Some guests experienced long waits for their meals and felt that the food was not worth the price. Issues with untrained waitstaff and portions being too small also surfaced. There were several mentions of the dinner menu being limited with some dishes being very bland or disappointing in terms of flavor and quantity.
Despite the mixed reviews, the overall impression suggests that while Malmaison Brighton offers high-quality food and excellent service, there are occasional lapses that the hotel could address to ensure a consistently outstanding dining experience.
Rooms
Malmaison Brighton boasts beautifully designed rooms that offer stunning views of the marina. Guests frequently mention the clean and comfortable atmosphere, along with modern room decor and updated amenities like Sky and Chromecast integration. The balconies provide picturesque scenes of the harbour, adding to the charm of the stay.
Rooms vary in size from compact to spacious with some guests finding standard rooms a bit on the smaller side. However, many appreciated the comfortable beds, cosy settings and well-appointed interiors. Deluxe and suite options are notably larger, featuring luxurious touches, walk-in showers and excellent views.
While housekeeping generally meets high standards, a few guests noted areas needing attention, such as stains or minor damages. Some rooms felt dark due to color schemes or lighting and heating issues were mentioned occasionally.
Nevertheless, the overall ambiance is stylish and modern, making Malmaison Brighton a comfortable and visually appealing choice for guests seeking a mix of contemporary design and scenic marina views.
Beds
The beds at Malmaison Brighton garner a mix of reviews with a notable emphasis on comfort from many guests. The consensus leans towards positive remarks with adjectives like "super comfy," "amazingly comfortable," and "very comfortable" frequently appearing. Guests often described the beds as clean and the rooms as quiet, contributing to a restful stay. Several reviews highlighted standout features such as large king-size beds and fresh linens.
However, not all feedback was glowing. Some visitors found the beds to be too small, hard or uncomfortable with a few mentions of scratchy sheets and untidy or damaged bed frames. Despite these occasional criticisms, the prevailing sentiment is that the majority of people enjoyed a good night’s sleep on plush mattresses and cosy pillows.
In summary, while there are occasional inconsistencies, most guests found the beds at Malmaison Brighton to be a strong point of the accommodation experience.
Cleanliness
The Malmaison Brighton has garnered mixed reviews regarding its cleanliness, but generally leans positive. The modern and clean interiors are frequently highlighted with many guests noting that the rooms are spacious, comfortable and spotlessly clean. Bathrooms also receive praise for their pristine condition and the housekeeping is commended for maintaining high standards of cleanliness. The hotel’s overall atmosphere is described as tidy and well-kept with clean hallways and communal areas.
However, there are notable inconsistencies in the cleaning services. Some guests reported issues such as dusty skirting boards, stained carpets and unclean bathrooms. Specific complaints include furniture showing wear and tear, unclean shower drains and occasional oversight from housekeeping staff. Despite these occasional lapses, many guests still found the cleanliness to be satisfactory overall, appreciating the clean, modern décor and comfortable amenities.
Ultimately, while the Malmaison Brighton excels in several aspects of cleanliness, there are areas where attention to detail could be improved. Most guests had a positive experience, emphasizing the hotel's cleanliness and modernity, but a few encountered issues that detracted from their stay.
Staff
In a charming corner of Brighton, Malmaison Brighton continues to shine, predominantly thanks to its exceptional staff. Reviews celebrate the warmth and helpful nature of the team with many guests noting the staff's friendliness and professionalism. Check-in experiences are often highlighted as positive with reception staff being described as polite, efficient and welcoming. Special mentions for individual staff members like Chelsea, Florence and Manuel indicate personal touches that make stays memorable.
Guests repeatedly appreciate the attentive service, remarking on the pleasant and accommodating demeanor of both the housekeeping and dining teams. The restaurant staff garnered praise for their superb service with many guests enjoying the friendly interactions during meals. Even the bar staff, despite some inconsistencies, were generally well-received when it came to friendliness and customer service.
Despite a few scattered mentions of disorganization and occasional understaffing, the consensus is that the staff do their best under pressure, maintaining a professional and courteous attitude. This dedication has not gone unnoticed, as guests frequently celebrate the impressive hospitality and effort put forth by the staff, enhancing the overall experience.
In addition to the service, the hotel offers thoughtful amenities such as welcoming dog-friendly provisions, further cementing its reputation as a hospitable retreat in Brighton. Visitors leave with a lasting impression of a warm, engaging staff who genuinely contribute to an inviting atmosphere.
Wi-Fi
Guests at Malmaison Brighton generally found the WiFi to be reliable and fast. Many reviewers highlighted the good and decent speed with some noting average speeds of 65 Mb/s down and 85 Mb/s up without throttling even during peak hours. The Wi-Fi signal and connectivity throughout the hotel were also positively mentioned with guests able to connect easily and handle tasks such as Zoom calls without any issues. However, there were a few mentions of intermittent internet and some WiFi being available only in club rooms. Despite these minor setbacks, the overall sentiment regarding the hotel's internet services was positive, making it suitable for both leisure and work-related stays.
4 Star
Malmaison Brighton delivers a mix of modern decor, clean rooms and contemporary amenities, aligning with the expectations of a typical four-star hotel. However, these standard facilities and services seem to fall short of some visitors' expectations. Despite the lovely location overlooking the marina and the bonus of free parking, some guests noted issues such as smaller room sizes and cleanliness that did not meet the anticipated standards. The quality of the breakfast also received criticism for not meeting four-star benchmarks. While the hotel offers good quality facilities and services with a generally pleasant ambiance, there's a sense that it doesn’t always live up to its four-star rating, sometimes feeling more like a three-star experience. Nonetheless, the attractive location and the convenience of the amenities provide a generally enjoyable stay, though a few enhancements could make it truly stand out.
Business
Malmaison Brighton appears to cater well to business travelers. The hotel exudes a corporate ambiance with clientele often observed in business attire carrying professional portfolios. The well-equipped business center and meeting room facilities are significant highlights, making it an ideal choice for business stays. Functional amenities and services, such as a good wifi connection suitable for calling, a business-like reception desk, onsite printing and quiet, clean and comfortable rooms contribute positively to the overall experience.
Healthy snacks provided upon check-in add a thoughtful touch. While the hotel is more geared towards business than leisure, there are some aspects in need of improvement, such as the wifi quality for business purposes. Furthermore, some guests noted the rooms could be quite small relative to the price. Despite minor drawbacks, Malmaison Brighton holds its own as a popular venue among professionals, offering an environment conducive to work and business meetings.
Accessible
Malmaison Brighton offers certain accommodations and helpful facilities for guests with disabilities, though there are mixed reviews regarding its accessibility. The hotel features rooms with accessible amenities, including rails and fittings in the bathrooms. These adaptations are noted to be very helpful for some guests. Additionally, several rooms provide extra space which can be convenient for those needing more room to maneuver.
The hotel’s location and access from the car park are both highlighted positively, making the premises generally accessible. Free parking and clearly marked pathways add to the ease of mobility for disabled guests. The modern decor and automatic door locks are well-received, enhancing a stylish and accessible environment.
Despite the positives, there are notable areas for improvement. Some guests found parking accessibility and transporting luggage to be challenging and several reviews mentioned that the bathroom and shower setups were not fully suited for wheelchair users. Additionally, the terrace was noted as being inaccessible and some found the signage lacking for accessible rooms.
While the hotel staff are praised for their helpfulness and willingness to accommodate, some facilities such as room service consistency and cleanliness require better attention. Although the hotel is accessible in many ways and generally in a convenient location, there are specific challenges that could affect guests requiring full accessibility support.
Honeymoon
Malmaison Brighton offers some promising aspects for honeymooners, particularly when it comes to special occasion themes and packaging services. Guests have appreciated the welcoming staff and thoughtful touches, such as a personalized anniversary card. The hotel features honeymoon and bridal suites, including a large shower suite, providing a comfortable and romantic stay. There have been instances of upgrades to suites for special celebrations, enhancing the experience. However, there are areas for improvement, such as promptness in service and the quality and variety of food. Some guests have also encountered issues with hot water. Despite these drawbacks, the overall experience for honeymooners can be memorable, especially with the attentive touches for special occasions.
Luxury
Malmaison Brighton offers a stay marked by quality and comfort with many luxurious touches. Guests have praised the high-quality carpet, luxurious bedding and the fantastic facilities available. The rooms are nicely appointed with unique, well-designed decor. Many found the amenities top standard with lavish food facilities and stunning suites, often highlighted by features like balconies and bi-fold doors. The terrace views and club sea view rooms add to the romantic and unique charm of the hotel.
However, not all reviews were entirely positive. Some guests felt the hotel lacked the affordable luxury it once had and a few mentioned that parts of the hotel felt a bit dated. While the luxurious amenities like comfy beds, luxurious pillows and gorgeous toiletries were appreciated, some guests expected more given the price point. The decor, while modern and lovely, did not always provide the luxury feel anticipated for a higher-end hotel. Despite these observations, many found it a lovely luxury hotel away from town and would consider staying again.
Romantic
Malmaison Brighton offers a wonderful setting for couples seeking a romantic getaway. Guests who celebrated special occasions such as anniversaries, birthdays and engagements found the hotel went above and beyond with room decorations, including balloons, chocolates and handwritten cards with drink vouchers. The romantic room arrangements and stunning suites are frequently mentioned highlights, catering well to those looking to enhance their intimate escape.
The overall decor and atmosphere add an elegant and modern touch, contributing to a beachy yet fun character. Rooms with private balconies offer breathtaking views of the marina and sea, perfect for quiet moments together. The comfortable beds and blackout curtains ensure a restful night’s sleep.
Dining experiences at the hotel also received praise with guests enjoying amazing steaks at the restaurant and lovely cocktails at the bar, providing ample opportunities for a special evening. The hotel's location right on the beach adds an extra hint of romance, allowing couples to enjoy picturesque views regardless of the weather. The overall vibe of the place is described as perfect for a romantic trip, making it an ideal choice for a memorable stay.
Dog Friendly
'Malmaison Brighton' has garnered positive feedback for its dog-friendly facilities, making it a preferred choice for pet owners. The hotel goes above and beyond to accommodate dogs by providing essentials such as beds, bowls and treats, ensuring a comfortable stay for four-legged guests. The dog beds are generally well-received with one size particularly noted as just right for larger breeds like Labradors.
The hotel's commitment to welcoming dogs is apparent, as dogs are treated well and made to feel at home. Small touches, such as the provision of poo bags and a ball, add to the thoughtful amenities the hotel offers for pets.
Guests appreciate the friendliness and helpfulness of the staff, who are also noted for their dog-friendly attitude. However, it's worth mentioning that while the majority of reviews highlight the cleanliness and good condition of the provided pet amenities, there are occasional remarks about cleanliness issues related specifically to the dog beds and bowls.
Despite a lack of a grassed area nearby for dog walking, the overall sentiment remains positive with many guests pleasantly surprised by how welcoming and accommodating 'Malmaison Brighton' is for both them and their pets.
No, Malmaison Brighton doesn't have any pool.
No, a spa isn't available at Malmaison Brighton.
Yes, Malmaison Brighton welcomes dogs.
No, parking facilities aren't available at Malmaison Brighton.