One Broad Street

Brighton & Hove 50.82019100, -0.13490200 , 1 Broad Street (Show on Map)
7.9
Good


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Summary of reviewsOne Broad Street consistently receives praise for its exceptional location in the heart of Brighton. Guests appreciate its convenience with key attractions like the beach, Brighton Pier and the Royal Pavilion just minutes away. The proximity to vibrant neighborhoods and an array of restaurants and cafes adds to its appeal, making it an ideal base for exploring the city.

The hotel's rooms are stylish, modern and well-decorated, often equipped with practical amenities such as kitchenettes. Though compact, the efficient use of space and provisions like cozy beds, earplugs and eye masks ensure a comfortable stay. Cleanliness is generally high, contributing to the positive experience, despite occasional mentions of small maintenance issues. Some guests find the rooms warm and bathrooms small, but these concerns do not overshadow the overall comfort and decor.

Cleanliness is largely commended with many describing the rooms as tidy and well-maintained. However, some lapses in thoroughness, particularly in bathrooms and communal areas, are noted. Addressing these inconsistencies could enhance the guest experience further.

Guests frequently highlight the staff's friendliness and efficiency with excellent communication often enhancing the non-traditional self-check-in process. The hosts’ proactive and responsive approach leaves a positive impression, ensuring any issues are promptly addressed.

Modern amenities, including smart TVs with streaming options and good WiFi connectivity, cater to tech-savvy travelers. The virtual check-in and keyless entry systems add to the convenience, although some guests miss the on-site reception presence.

The beds receive mixed but generally positive reviews, often described as comfortable with fresh linens. While some found them too firm or small, the overall impression leans towards quality and comfort, contributing to a restful stay.

Although some may find the price slightly steep for a three-star establishment, the combination of excellent location, stylish accommodations and responsive service makes One Broad Street a favorable choice for a comfortable and convenient stay in Brighton.
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Hotel with Free Wi-Fi
This accomodation offers free Wi-Fi throughout the property. One Broad Street is located near the Royal Pavilion and Brighton Pier.

Hotel for Honeymoon

Small Hotel

3-Star Hotel

Room Types
Loft Suite This double aspect suite is situated at the top of the building. It includes a king-size or twin beds and a single sofa/daybed with a pullout trundle to sleep up to 4 people. Additional amenities include a kitchenette, an en-suite shower room, Smart TV, free WiFi, flexible self check-in and an in-room electronic information tablet.

Double Room with Private Bathroom This room features a double bed, a kitchenette, a desk area, an en-suite shower room, a Smart TV, free WiFi and an in-room information tablet.

Deluxe Double or Twin Room This room includes a super king-size or twin beds, a kitchenette, a small table and chairs, an en-suite shower room, a Smart TV, free WiFi, flexible self-check-in and an in-room information tablet. This room also has a partial sea view.

Double or Twin Room This room includes a super king-size or twin beds, a kitchenette, small table and chairs, an en-suite shower room, Smart TV, free WiFi, flexible self-check-in and an in-room information tablet. This room also has a partial sea view.

Suite with Courtyard Featuring a private courtyard, this suite is located on the lower ground floor. It includes a king-size or twin beds in the main bed, and a single sofa/daybed with a pullout trundle in the living area. Additional amenities include a kitchenette, an en-suite shower room, a Smart TV, free WiFi, flexible self check-in and an in-room information tablet.

Small Double Room This compact room features a double bed, tea/coffee making facilities and snacks, an en-suite shower room, a Smart TV, free WiFi, flexible self check-in and an in-room information tablet.

Small Double Room This compact room features a double bed, tea/coffee making facilities and snacks, an en-suite shower room, a Smart TV, free WiFi, flexible self check-in and an in-room information tablet.

Deluxe Double or Twin Room This room includes a super king-size or twin beds, a kitchenette, a small table and chairs, an en-suite shower room, Smart TV, free WiFi, flexible self check-in and an in-room information tablet. This room also has a partial sea view.

Double Room with Private Bathroom This cleverly designed room features a double bed, a kitchenette, a desk area, an en-suite shower room, a Smart TV, free WiFi, flexible self check-in and an in-room information tablet.

Double Room with Private Bathroom This room features a king-size bed, a kitchenette, an en-suite shower room, a Smart TV, free WiFi, flexible self check-in and an in-room information tablet.

Double Room with Private Bathroom This room features a double bed, a kitchenette, a desk area, an en-suite shower room, a Smart TV, free WiFi and an in-room information tablet.

Double Room with Private Bathroom This room features a double bed, a kitchenette, a desk area, an en-suite shower room, a Smart TV, free WiFi, flexible self check-in and an in-room information tablet.

Guest Reviews
7.9
Good
Location
One Broad Street boasts an exceptional location that has garnered widespread praise from its guests. Nestled in the heart of Brighton, it is a prime spot for exploring the city and its attractions. This centrally located hotel is mere minutes from the iconic beach, Brighton Pier and the Royal Pavilion, making it an ideal base for visitors.

Guests frequently highlight the convenience of having the coach station, town center, seafront and an array of restaurants, pubs and cafes within easy walking distance. The proximity to the vibrant Kemptown neighborhood and the famous Lanes offers additional appeal for those looking to immerse themselves in Brighton's cultural and shopping districts.

In addition to its practical location, One Broad Street impresses with its modern and chic accommodations, which many emphasize as clean and comfortable. The seamless and straightforward check-in process further enhances the guest experience, allowing for easy access and a fuss-free stay.

Overall, One Broad Street's central and well-appointed location consistently stands out as a significant advantage, providing an excellent base for visitors keen to experience the very best of Brighton.

Rooms
'One Broad Street' offers an array of stylish and well-decorated rooms that are modern, clean and equipped with practical amenities. Despite their generally small size, the rooms are designed to maximize space efficiently, often featuring useful kitchenettes with microwaves, refrigerators and cooking utensils. The hotel’s prime location provides easy access to the beach, pier, town center and public transportation, making it an excellent choice for tourists wanting convenience and comfort.

Guests appreciate the cozy, comfortable beds and the thoughtful provision of earplugs and eye masks, ensuring a restful stay. The rooms are frequently praised for their aesthetic appeal with descriptions such as pretty, modern and quirky reflecting the contemporary decor that appeals to many visitors. Communication with the property owners is smooth, enhancing the non-traditional experience of self-check-in without a reception desk.

While the compact size of the rooms is a recurring theme, they are often described as perfect for short stays or weekend getaways. Some rooms are surprisingly spacious, providing ample space and comfort, particularly for families. Cleanliness is consistently high, contributing to the overall positive experience.

However, there are occasional remarks about the rooms feeling too warm, the small bathroom sinks and the general small scale of the rooms, which may be a consideration for longer stays or travelers needing more room. Some minor maintenance issues, such as temperamental showers or the need for a bit of TLC, were noted but didn't seem to overshadow the generally positive feedback about the accommodations.

In summary, 'One Broad Street' offers a blend of modernity, comfort and convenience in a prime location, making it a great option for travelers looking for a practical yet stylish place to stay in the heart of Kemp Town.

Beds
'One Broad Street' has garnered varied feedback regarding its bedding, yet trends toward positive experiences. Guests frequently highlight the high level of comfort, remarking on comfortable, clean and superb quality beds with fresh, crisp linens. Descriptions of beds being "comfy," "very comfortable," and even "amazingly comfortable" are prevalent. Additionally, some reviewers appreciated the spaciousness and comfort of the loft rooms, especially for families.

However, there are a few recurring concerns: some guests found the beds too firm or hard, while others cited issues with bed size, noting smaller or very small beds in some rooms. Unfortunately, a few reviews mentioned encountering bed bugs, which is a significant drawback. Despite these issues, the overarching impression of the beds at 'One Broad Street' leans towards comfort and quality, contributing to a generally positive stay experience for many visitors.

Cleanliness
The reviews for One Broad Street largely commend the hotel for its cleanliness. Guests frequently describe their rooms as clean, tidy and well-decorated. Many highlight the comfortable and spotless beds, as well as the overall well-maintained and thoughtfully equipped atmosphere. However, there are recurring issues that detract from the positive aspects. Some guests report unemptied bins, dirty dishes and dusty surfaces, including dusty curtain poles and fridge areas. The bathrooms appear to need significant attention with common mentions of moldy faucets, stained iron boards and blocked shower drains.

Despite the generally good initial impression of cleanliness, the thoroughness of cleaning between guest stays seems inconsistent with some areas like hallways and floors often reported as dirty or neglected. The kitchenette equipment and coffee machines are also frequently noted as being in need of a better clean. While the main living spaces often meet guests' expectations for cleanliness and comfort, the bathrooms appear to lag in maintenance and hygiene.

In summary, while many guests find One Broad Street clean and comfortable with particular praise for the beds and room decor, there are considerable lapses in cleaning standards, especially in the bathrooms and some communal areas. Adequate attention to these details could significantly enhance the overall guest experience.

Staff
The reviews for "One Broad Street" largely highlight a positive experience with the hotel's staff, emphasizing their friendliness and helpfulness. Guests note that the staff is responsive and efficient with several mentions of excellent communication—whether through SMS, phone calls or the booking app. Specific praise is given to Jaqi, Michelle and other hosts for their attentiveness and proactive engagement throughout the stay.

Guests appreciate the self-check-in process, though some miss the presence of on-site staff. Nonetheless, the helpfulness of the staff, who remain available via digital communication, compensates for this. Many guests commend the cleaning staff's thoroughness and the courteousness of the service overall. Despite a few instances of discourtesy or lack of apology, the general consensus leans heavily towards the staff being accommodating and quick to assist with any issues that arise.

The hosts' proactive measures, such as checking in on guests' well-being and promptly addressing feedback or fixing problems, left a positive impression. This reliable and communicative approach enhances the overall guest experience, making "One Broad Street" a favorable choice for a comfortable and seamless stay.

Wi-Fi
One Broad Street offers an impressive array of modern amenities for tech-savvy travelers. The standout feature is the smart TV, equipped with Netflix, YouTube, on-demand and catch-up functions, providing a variety of entertainment options. Additionally, streaming services are readily accessible on the TV, although some guests faced minor issues with Netflix requiring a password.

While wifi access is available in the rooms, opinions on its quality vary with mentions of both good and decent connectivity. Some guests appreciated the in-room wireless access point, although a few had trouble locating the WiFi code.

The establishment emphasizes convenience with its virtual check-in process and keyless entry system using door codes, making the arrival experience seamless. However, the absence of reception or on-site staff may be a drawback for some.

Overall, One Broad Street effectively caters to guests who value technology and convenience, despite a few minor hitches.

3 Star
One Broad Street offers a charming and cozy atmosphere with well-equipped rooms and attractive decor. Guests have appreciated the excellent service and responsiveness of the staff. Self check-in is convenient and the rooms come packed with various facilities, enhancing the overall comfort. Despite minor inconveniences such as limited tea towels and a stained glass, these issues are considered manageable. The hotel delivers a pleasant stay experience, although some might find the price a bit steep considering it's a three star establishment. However, the decor and hospitality generally meet guests' expectations.


No, One Broad Street doesn't have any pool.

No, a spa isn't available at One Broad Street.

No, One Broad Street doesn't allow dogs.

No, parking facilities aren't available at One Broad Street.

No, One Broad Street doesn't have a gym.

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