Preston Park Hotel
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Summary of reviewsPreston Park Hotel receives generally favorable reviews, especially regarding its strategic location and welcoming staff. The hotel boasts an ideal spot near Preston Park with easy access to Brighton city center via public transport and major roads, which guests find highly convenient. Free car parking is another notable perk, highly appreciated in a city where parking can be difficult.
The breakfast experience is mixed with some guests satisfied with the continental options and their value for money, while others express disappointment over the limited choices and quality of the offerings. The absence of cooked breakfast and issues with availability further contribute to the mixed feedback.
Rooms at the hotel are spacious and equipped with essential amenities, receiving praise for comfort and cleanliness from some visitors. However, the overall decor is dated and exhibits signs of wear and tear, detracting from the experience. Incidents of poor maintenance and occasional cleanliness issues highlight the need for refurbishment to lift the hotel's dated appearance.
Cleanliness receives mixed reviews with a split between guests finding rooms spotless and others pointing out significant cleanliness shortcomings. Despite diligent housekeeping staff, recurring complaints about mold, stained carpets and general dirtiness indicate that better maintenance and thorough cleaning practices are needed.
The staff is highly praised for their friendliness and helpfulness, making a notable positive impact on guests' experiences. Their welcoming attitude, attentiveness and efforts to assist guests consistently receive commendations, even though there are isolated incidents of unhelpful interactions.
Free WiFi at the hotel is inconsistent with frequent complaints about weak signals and connection problems, impacting the overall guest experience. On the other hand, the parking facilities are praised for their convenience and availability, which adds significant value to the stay.
Lastly, bed comfort is another mixed area with some guests appreciating the cleanliness and comfort of the beds, while others express dissatisfaction with mattress hardness and pillow quality. An update in bedding could potentially address these inconsistencies.
Overall, Preston Park Hotel is valued for its convenient location and friendly staff, but it would benefit greatly from improvements in room maintenance, breakfast variety, WiFi reliability and an update in bedding to enhance the overall guest experience.
Categories
The breakfast experience is mixed with some guests satisfied with the continental options and their value for money, while others express disappointment over the limited choices and quality of the offerings. The absence of cooked breakfast and issues with availability further contribute to the mixed feedback.
Rooms at the hotel are spacious and equipped with essential amenities, receiving praise for comfort and cleanliness from some visitors. However, the overall decor is dated and exhibits signs of wear and tear, detracting from the experience. Incidents of poor maintenance and occasional cleanliness issues highlight the need for refurbishment to lift the hotel's dated appearance.
Cleanliness receives mixed reviews with a split between guests finding rooms spotless and others pointing out significant cleanliness shortcomings. Despite diligent housekeeping staff, recurring complaints about mold, stained carpets and general dirtiness indicate that better maintenance and thorough cleaning practices are needed.
The staff is highly praised for their friendliness and helpfulness, making a notable positive impact on guests' experiences. Their welcoming attitude, attentiveness and efforts to assist guests consistently receive commendations, even though there are isolated incidents of unhelpful interactions.
Free WiFi at the hotel is inconsistent with frequent complaints about weak signals and connection problems, impacting the overall guest experience. On the other hand, the parking facilities are praised for their convenience and availability, which adds significant value to the stay.
Lastly, bed comfort is another mixed area with some guests appreciating the cleanliness and comfort of the beds, while others express dissatisfaction with mattress hardness and pillow quality. An update in bedding could potentially address these inconsistencies.
Overall, Preston Park Hotel is valued for its convenient location and friendly staff, but it would benefit greatly from improvements in room maintenance, breakfast variety, WiFi reliability and an update in bedding to enhance the overall guest experience.
Guest House with Free Wi-Fi
Preston Park Hotel offers complimentary Wi-Fi. It is located on Preston Rd.
Guest House with Parking
Guest House for Adults Only
Guest Reviews
Preston Park Hotel enjoys a highly favorable location, making it a top choice for various travelers. Many guests appreciate its proximity to Preston Park and ease of access into Brighton city center via excellent public transport links, including a bus stop right outside the hotel and a nearby train station, which is ideal for both sightseeing and business purposes. The hotel’s location is often noted as quiet and convenient with free car parking being a notable perk in Brighton, a city where parking can be challenging to find.
Visitors have found it easy to reach local amenities, shops and dining spots, adding to the hotel's accessibility and charm. Additionally, it's conveniently situated near major roads like the A23, making it easy to find for those arriving by car. Whether guests are in town for a marathon, a festival in Preston Park or to visit Stanmer Park and nearby attractions, the hotel’s position serves as an ideal base. Overall, the combination of the strategic location, good value for money and the convenience of free parking makes Preston Park Hotel a practical and popular choice for many.
The breakfast experience at Preston Park Hotel has received a variety of reviews, highlighting some notable points. On the positive side, some guests found the breakfast to be of good value and very nice with the continental options meeting their expectations for a morning meal. However, there are several areas of concern echoed by other patrons.
Numerous guests reported issues such as stale food and limited choices with the breakfast mainly consisting of basics like cereal, pastries and toast. The quality of bread and coffee and the inclusion of mainly tinned fruit were specifically pointed out as disappointing. The absence of a cooked breakfast was a common critique and issues with breakfast availability and timing also frustrated several visitors. Additionally, many found the breakfast overpriced given the sparse offerings.
These mixed reviews suggest that while some guests may find the breakfast satisfactory, there are significant areas for improvement in terms of variety, quality and overall value for money.
Preston Park Hotel offers a mixed stay experience, featuring rooms that are generally characterized by their spaciousness, cleanliness and essential amenities. Many guests highlighted the large size of the rooms and found them to be comfortable with some even mentioning specific perks like clean en-suites and fresh towels provided daily. The staff is frequently praised for being helpful and friendly, adding a positive note to the stay.
However, the hotel’s decor and furniture significantly detract from the overall experience. Multiple reviews mention that both the rooms and the entire hotel are very dated with numerous signs of wear and tear such as chipped paint, frayed furniture and old carpeting. Issues with cleanliness were noted by some guests, including dirty bathrooms, stained bedsheets and lingering smells of smoke or mustiness in several rooms. Maintenance problems, from broken bathroom windows to inconsistent shower temperatures, were also cited quite often.
Despite its ideal location for planned activities and convenient amenities, Preston Park Hotel falls short due to its urgent need for refurbishment. The outdated and drab appearance does not match the promotional images, which significantly affects the hotel's appeal. The comfortable beds and cleanliness cannot entirely compensate for the pervasive sense of neglect and the need for substantial updates throughout the property.
Preston Park Hotel offers a mixed experience when it comes to the comfort of its beds. While many guests found the beds to be clean and quite comfortable, others had a less pleasant experience due to the hardness of the mattresses and pillows. Some highlighted the clean linens and towels and appreciated the overall cleanliness of the bedding. There were mentions of cosmetic issues with the hotel itself, although everything seemed to function correctly and maintain basic cleanliness. For guests who prioritize bed comfort, the experience varied significantly with comments suggesting that the mattresses and pillows could benefit from an update to enhance overall comfort. Despite these inconsistencies, some guests did find the beds very comfortable and praised them along with the tidy room setup.
Preston Park Hotel presents a mixed picture regarding cleanliness according to guest reviews. While some visitors found their rooms to be spotless and the bathrooms clean, others had less satisfactory experiences. Specific mentions of clean towels, bed linen and overall room cleanliness were positive. Additionally, friendly and courteous cleaning staff were often highlighted, showing a diligent effort by the housekeeping team.
However, numerous guests pointed out significant issues that hint at an overall need for improvement. There were reports of filthy windows, stained carpets and general dirtiness in various areas, including the bathroom. Some guests noted mold on bathroom ceilings, gunk in skirting boards and grime on tiles, indicating lapses in thorough cleaning. The recurring theme of the hotel appearing old, tired and in need of refurbishment also suggests that a deeper maintenance strategy might be necessary.
Despite these concerns, some guests appreciated the clean and tidy arrangements, particularly for breakfast and emphasized their satisfaction with the room cleanliness. Still, it is clear that while there are pockets of excellence in terms of cleanliness, Preston Park Hotel might benefit from addressing the widespread feedback regarding its overall condition to enhance the guest experience.
The reviews of Preston Park Hotel overwhelmingly highlight the positive interactions with the hotel staff. Guests repeatedly note that the staff are friendly and helpful, contributing significantly to their overall experience. The receptionists, in particular, receive frequent praise for their welcoming and accommodating demeanor with some guests mentioning their gratitude for the helpful information shared during check-in and throughout their stay.
The lady who runs the hotel is commended for her excellent interpersonal skills and high standards of service, setting a positive tone for the guests' experience. Instances of staff going above and beyond, such as making coffee for guests and opening the bar on request, illustrate their commitment to hospitality. The consistency of friendly and polite service is also noted even during different shifts, ensuring guests feel comfortable and attended to at all times.
There are, however, isolated mentions of less satisfactory experiences with a couple of guests encountering rude or unhelpful staff. Despite these few negative mentions, the overall feedback suggests a team that is attentive, obliging and dedicated to creating a welcoming environment for guests. Additionally, the hotel management seems to handle reported issues, such as a faulty shower with prompt and apologetic responses, further underscoring the staff's cooperative attitude.
Overall, the staff at Preston Park Hotel play a vital role in enhancing the guest experience, being consistently described as friendly, helpful and attentive.
Preston Park Hotel receives mixed feedback regarding its WiFi service. Though a few guests have noted good WiFi, others have frequently encountered issues, including weak signals, connection problems in rooms and the lobby and intermittent service. Some guests reported difficulties with the WiFi password and experienced buffering while trying to use the television. Overall, the reliability and consistency of the hotel's WiFi could benefit from improvement.
Preston Park Hotel receives positive comments for its parking facilities, which are seen as a valuable benefit by guests. The hotel offers various types of parking arrangements, including ample parking space for larger vehicles and secure parking options. Many reviews highlight the convenience of free on-site parking, making it easy for guests to park their cars right outside the hotel. This amenity is especially appreciated given the relative rarity of available parking in Brighton. Although a few comments mention that the parking can be tight, the overall sentiment underscores that the parking arrangements are excellent and add significant value to the stay. The combination of good parking facilities and a favorable location is frequently praised, enhancing the overall experience for visitors.
Location Show Map
Location
Visitors have found it easy to reach local amenities, shops and dining spots, adding to the hotel's accessibility and charm. Additionally, it's conveniently situated near major roads like the A23, making it easy to find for those arriving by car. Whether guests are in town for a marathon, a festival in Preston Park or to visit Stanmer Park and nearby attractions, the hotel’s position serves as an ideal base. Overall, the combination of the strategic location, good value for money and the convenience of free parking makes Preston Park Hotel a practical and popular choice for many.
Breakfast
Numerous guests reported issues such as stale food and limited choices with the breakfast mainly consisting of basics like cereal, pastries and toast. The quality of bread and coffee and the inclusion of mainly tinned fruit were specifically pointed out as disappointing. The absence of a cooked breakfast was a common critique and issues with breakfast availability and timing also frustrated several visitors. Additionally, many found the breakfast overpriced given the sparse offerings.
These mixed reviews suggest that while some guests may find the breakfast satisfactory, there are significant areas for improvement in terms of variety, quality and overall value for money.
Rooms
However, the hotel’s decor and furniture significantly detract from the overall experience. Multiple reviews mention that both the rooms and the entire hotel are very dated with numerous signs of wear and tear such as chipped paint, frayed furniture and old carpeting. Issues with cleanliness were noted by some guests, including dirty bathrooms, stained bedsheets and lingering smells of smoke or mustiness in several rooms. Maintenance problems, from broken bathroom windows to inconsistent shower temperatures, were also cited quite often.
Despite its ideal location for planned activities and convenient amenities, Preston Park Hotel falls short due to its urgent need for refurbishment. The outdated and drab appearance does not match the promotional images, which significantly affects the hotel's appeal. The comfortable beds and cleanliness cannot entirely compensate for the pervasive sense of neglect and the need for substantial updates throughout the property.
Beds
Cleanliness
However, numerous guests pointed out significant issues that hint at an overall need for improvement. There were reports of filthy windows, stained carpets and general dirtiness in various areas, including the bathroom. Some guests noted mold on bathroom ceilings, gunk in skirting boards and grime on tiles, indicating lapses in thorough cleaning. The recurring theme of the hotel appearing old, tired and in need of refurbishment also suggests that a deeper maintenance strategy might be necessary.
Despite these concerns, some guests appreciated the clean and tidy arrangements, particularly for breakfast and emphasized their satisfaction with the room cleanliness. Still, it is clear that while there are pockets of excellence in terms of cleanliness, Preston Park Hotel might benefit from addressing the widespread feedback regarding its overall condition to enhance the guest experience.
Staff
The lady who runs the hotel is commended for her excellent interpersonal skills and high standards of service, setting a positive tone for the guests' experience. Instances of staff going above and beyond, such as making coffee for guests and opening the bar on request, illustrate their commitment to hospitality. The consistency of friendly and polite service is also noted even during different shifts, ensuring guests feel comfortable and attended to at all times.
There are, however, isolated mentions of less satisfactory experiences with a couple of guests encountering rude or unhelpful staff. Despite these few negative mentions, the overall feedback suggests a team that is attentive, obliging and dedicated to creating a welcoming environment for guests. Additionally, the hotel management seems to handle reported issues, such as a faulty shower with prompt and apologetic responses, further underscoring the staff's cooperative attitude.
Overall, the staff at Preston Park Hotel play a vital role in enhancing the guest experience, being consistently described as friendly, helpful and attentive.
Wi-Fi
Parking
No, Preston Park Hotel doesn't have any pool.
No, a spa isn't available at Preston Park Hotel.
No, Preston Park Hotel doesn't allow dogs.
Yes, parking facilities are available at Preston Park Hotel.
No, Preston Park Hotel doesn't have a gym.
Location Show Map
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