Holiday Inn Express Bristol Filton by IHG

Bristol 51.50756900, -2.55611800 , New Rd, Bristol Parkway Business Park (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
Info The property is located 8 km from Bristol, featuring 133 air-conditioned room and a free parking facilities. Breakfast is complimentary and one child under 18 stay for free with their parents.
Summary of reviewsThe Holiday Inn Express Bristol Filton by IHG, enjoys a favorable reputation for its practicality and value with standout features in several key areas.

The hotel's location is a significant draw, praised for its proximity to central Bristol, the motorway and local attractions. Visitors appreciate the easy access to public transport and road networks, making it a convenient choice for both business and leisure travelers. Amenities such as nearby supermarkets, restaurants and ample on-site parking add further appeal, while the tranquil setting away from the city's hustle is seen as a refreshing bonus.

Breakfast at the hotel receives mixed reviews with many guests enjoying the variety of hot and cold options available, including vegetarian and allergy-friendly choices. However, some point out the need for greater variety, improved organization and more consistent food quality. Dinner options also gather mixed feedback with the limited menu primarily offering pizza. The lack of dinner service on certain days encourages guests to dine at a nearby pub, which is well-regarded.

Rooms are often described as clean, comfortable and well-equipped with modern layouts and tidy spaces. Some guests find the room sizes vary, but overall, they are deemed suitable for short stays and appeal to both families and business travelers. Heating and lighting in some rooms could be improved, but cleanliness standards are generally high.

The hotel's cleanliness consistently earns positive remarks. Both rooms and common areas are kept tidy, enhancing the overall experience. Despite a few isolated incidents of maintenance lapses, the general consensus is that the hotel maintains a good standard of hygiene.

Staff at the Holiday Inn Express Bristol Filton are a highlight, frequently mentioned for their friendliness, helpfulness and professionalism. The team is praised for their welcoming demeanor and efficiency, contributing significantly to the positive guest experience.

The Wi-Fi service is well-received by many guests, particularly for being free and reliable in common areas. However, some guests note inconsistencies in connectivity in the rooms with reports of slow speeds and occasional dropouts.

The hotel caters to families with young children, providing cots and extra beds. While the family rooms receive mixed reviews regarding space and sofa bed comfort, the overall family-friendly atmosphere and services are appreciated.

The beds are generally comfortable, but double beds receive some criticism for being too small and sofa beds are often described as uncomfortable. Guests suggest improvements in these areas to enhance overall comfort.

In summary, the Holiday Inn Express Bristol Filton by IHG, offers a commendable three-star experience with a focus on cleanliness, friendly staff and a convenient location. Despite areas for improvement in breakfast service, dinner options and room amenities, it stands out as a practical and budget-friendly choice for a range of travelers.
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Categories
Family Friendly Hotel
This hotel is a good-value option for families, featuring complimentary breakfast. It provides comfortable and accessible accommodation.

3-Star Hotel
This hotel offers a warm welcome, rooms with modern facilities, and free Wi-Fi. It is located just 5 miles from Bristol and receives a good review score of 7.9.

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Accessible Hotel

Room Types
Standard Room with Free Hot Breakfast A standard twin or double room will be allocated to you on arrival at the hotel's discretion. Your room and bedding preference is not guaranteed.

Double Room with Free Hot Breakfast - Accessible A wheelchair accessible room suitable for up to 2 adults. This spacious room has a double bed, wider doorways, adapted bathroom facilities and visual emergency alarms. It also features free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

Standard Twin Room with Free Hot Breakfast A twin room suitable for up to 2 adults. This room features 2 single beds, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

Standard Double Room with Sofa Bed and Free Hot Breakfast A family room suitable for up to 2 adults and 2 children aged under 12 years. The room features a double bed and pull-out sofa bed, free WiFi, a 32-inch TV with Freeview and an en-suite bathroom with power shower. If you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Standard Twin Room with Free Hot Breakfast - Accessible A wheelchair accessible room suitable for up to 2 adults. This spacious room has 2 single beds, wider doorways and adapted bathroom facilities. It also features free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

Standard Double Room with Free Hot Breakfast The double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
The Holiday Inn Express Bristol Filton by IHG, boasts a prime location that has garnered positive feedback from numerous guests. Its proximity to central Bristol, the motorway and local attractions makes it an ideal choice for various visitors. Many appreciated the easy access to the city center, just a short drive or bus ride away and the convenience of several nearby amenities including supermarkets, restaurants and retail parks.

For those with work or academic commitments, the hotel's location near major business hubs like Abbey Wood, UWE and local offices is particularly advantageous. Its situation close to the University of the West of England (UWE) and other educational institutions received frequent praise from guests visiting students.

Travelers stopping over en route to destinations like Cornwall, Bath or Devon found the hotel’s position near the M4 motorway to be convenient for a seamless journey. The ease of access to public transport, including train stations like Bristol Parkway, further adds to the hotel's appeal.

Several reviews highlighted the practical benefits of having a pub/restaurant opposite the hotel, which enhances the convenience factor, especially for those seeking dining options within walking distance. Guests also noted the ample on-site parking, making it hassle-free for those driving.

While some mentioned it being slightly out of the main city area, most found the tranquility of the location refreshing, away from the city’s hustle. Moreover, good transport links ensured that the slight distance did not pose a significant inconvenience.

Overall, the location of Holiday Inn Express Bristol Filton seems to meet a wide range of needs, from business and academia to leisure and travel. With positive mentions of its strategic positioning, easy access and nearby facilities, it stands out as a practical and well-situated choice for visitors to Bristol.

Breakfast
The breakfast experience at the Holiday Inn Express Bristol Filton by IHG, generates mixed reviews. On the positive side, guests appreciate the inclusion of breakfast in the room rate and highlight the good selection of both hot and cold food options, described as decent, varied and tasty. Particular favorites include the fruit compote and the availability of vegetarian and allergy-friendly options upon request. Many guests found the breakfast to be a great start to their day with plentiful and well-prepared offerings.

However, there are consistent mentions of shortcomings. Several guests noted that the breakfast could have more variety, particularly for vegetarians and guests with dietary restrictions. The lack of options such as hash browns, eggs and certain hot items was a recurring issue. Additionally, many reviews pointed out organizational problems with mentions of chaotic breakfast areas, long queues, slow food replenishment and missing items like cutlery, plates and mugs. Some guests found the quality of certain items, such as scrambled eggs and bacon, to be poor.

Despite the helpful and friendly staff, the breakfast area often struggled to manage the volume of guests, leading to a crowded, stressful and sometimes untidy atmosphere. Food running out quickly and not being replenished in a timely manner further exacerbated these issues.

In summary, while the breakfast has its merits in terms of variety and taste, significant improvements in organization, variety and quality would enhance the overall guest experience.

Dinner
Guests have shared mixed feedback about the dining experience at Holiday Inn Express Bristol Filton. One of the prominent issues raised was the limited dinner menu, which primarily offered pizza. Some reviewers found the pizza options overpriced and of poor quality. Additionally, the lack of dinner options on specific days, especially Sundays, left many guests choosing to dine out at nearby establishments.

The hotel's proximity to a pub received positive remarks with many guests opting for meals at The Fox Den, which was praised for its good food and inviting atmosphere. Unfortunately, the hotel's own restaurant faced criticism for closing earlier than advertised and the bar had limited options with some guests noting high prices and unfriendly staff.

Breakfast received a mix of reviews; while some guests appreciated the good choice and friendly service, others found it average or even mediocre. Issues such as lukewarm food and overcooked bacon were mentioned, though some guests enjoyed the breakfast offerings.

Overall, while the hotel benefits from its convenient location and the proximity of a good pub, improvements in the variety, quality and availability of its dining options could enhance the guest experience.

Rooms
Holiday Inn Express Bristol Filton by IHG, offers rooms that are consistently praised for being clean, comfortable and well-equipped. Despite varied feedback on room sizes with some finding them spacious and others a bit cramped, the majority note that the rooms are quiet, tidy and inviting. Guests appreciate the modern and functional layout, particularly the bathrooms, which are commonly described as clean and well-maintained.

While some rooms are reported to be small or dated, others highlight the recent renovations, fresh decor and functional amenities. The quality of beds is generally well-received, though there are occasional mentions of uncomfortable sofa beds and hard pillows. The cleanliness standards are widespread with many reviews confirming spotless and well-kept rooms, although a few isolated instances of poor hygiene and maintenance issues were noted.

Heating and air conditioning appear to be a concern in some rooms, especially during winter with several guests reporting cold temperatures despite adjusting the settings. Lighting in the rooms could also be improved as some found it a bit dim.

Overall, the hotel offers a good balance between comfort and convenience, making it suitable for short stays, families and business travelers alike. The atmosphere within the rooms and the hotel generally provides a cozy and inviting feel, supplemented by amenities that cater to basic necessities without extravagant luxuries.

Beds
The beds at the Holiday Inn Express Bristol Filton receive mixed feedback from guests. Many reviewers appreciate the comfort of the main beds, noting that they are clean and offer a good night's sleep. Terms like comfortable, comfy and large comfortable bed frequently appear, indicating that for some, the beds met or exceeded expectations.

However, double beds are often criticized for being too small and not ideal for two people with some guests suggesting that larger, king-size options would be preferable. The firmness of the beds is another point of contention with some guests finding the mattresses too hard. While a firm mattress can be comfortable for some, others found it uncomfortable.

Sofa beds frequently receive negative comments, described as lumpy, uncomfortable and even in need of replacement. Specific issues include thin and worn-out mattresses, which fail to provide a pleasant sleep experience.

Pillows also draw varied opinions; some guests found them too hard, which detracted from their overall comfort. In summary, while the main beds generally receive positive feedback for their comfort and cleanliness, the hotel's double and sofa beds could benefit from improvements to better accommodate all guests' needs and preferences.

Cleanliness
The Holiday Inn Express Bristol Filton has received a strong reputation for its cleanliness, highlighted by numerous guest reviews. Many guests found their rooms to be clean, spacious and modern with comments frequently highlighting well-prepared and comfortable spaces. Housekeeping was often mentioned for being proactive and efficient, ensuring rooms remained spotless and welcoming.

Several guests appreciated the overall cleanliness of the hotel, noting that it was easy to find and well-signed. The clean facilities, including bathrooms and dining areas, added to the pleasant experience. The hotel's modern decor and clean, comfy beds were also points of frequent praise.

However, not all reviews were glowing. Some guests encountered issues such as stained carpets, less-than-spotless bathrooms and occasional lapses in dining area cleanliness. While the overall impression was positive, consistency in room and communal area cleanliness varied, leading to mixed sentiments about the housekeeping quality at times.

Despite these occasional lapses, the majority of guests found their stay at Holiday Inn Express Bristol Filton to be clean, comfortable and meeting their expectations, which makes it a recommended option for travelers prioritizing cleanliness.

Staff
Holiday Inn Express Bristol Filton has earned a notable reputation for its exceptional staff. The consistent mentions of friendly, helpful and accommodating staff paint a picture of a team dedicated to ensuring guests feel welcomed and cared for. From the reception area to the housekeeping team, the general sentiment is overwhelmingly positive.

Guests often describe the staff as very friendly, polite and professional with numerous reviews highlighting their attentiveness and efficiency. The receptionists are frequently noted for their welcoming demeanor and competence, ensuring smooth check-ins and check-outs. Additionally, the hotel's cleaning staff have been praised for their friendliness and reliability.

Many guests appreciate the staff's willingness to assist with various needs and requests, often describing them as going above and beyond to make stays comfortable. There are specific mentions of the staff being particularly great at problem-solving and accommodating special requests. The breakfast team also receives positive feedback for their cheerful and polite service.

Despite a few negative comments about occasional slow service, minor mistakes and some less enthusiastic front desk interactions, the overall impression remains highly favorable. Most guests leave with a significant appreciation for the consistent warm smiles, helpful attitudes and professional conduct exhibited by the entire team.

In summary, the staff at Holiday Inn Express Bristol Filton stands out for their friendliness, professionalism and readiness to assist, making a stay here pleasant and hassle-free.

Wi-Fi
The Wi-Fi experience at Holiday Inn Express Bristol Filton by IHG, appears to be mixed according to guest reviews. Many guests appreciated the free Wi-Fi service, finding it reliable and of good speed, particularly on the ground floor. Several reviews mentioned that the Wi-Fi was excellent, easily accessible and worked well without issues. However, others experienced poor connection quality, slow speeds or frequent dropouts, especially in the rooms. Some also mentioned difficulties in connecting to the internet or found the service to be limited at times. While the provision of a free Wi-Fi service was a positive aspect for many, it seems that the connectivity quality could be inconsistent with some rooms offering a better experience than others.

Family
Holiday Inn Express Bristol Filton by IHG, provides a mixed experience for families traveling with children. Many reviews highlight the hotel's family-friendly atmosphere with several guests appreciating the clean, comfortable environments and the provision of cots and extra beds for younger children. The family rooms, though generally seen as suitable and cozy for small families, were frequently noted to be quite tight in space, especially for larger families or those needing extra room.

Families appreciated the convenience of amenities such as the sofa beds and the hotel's pet-friendly policy, which made traveling with children and pets more enjoyable. However, the comfort of the sofa beds was often criticized with some describing them as uncomfortable and lacking support. The quality and layout of the family rooms received mixed feedback; while some found them spacious and ideal for family stays, others felt they were cramped with poor lighting and suboptimal sleeping arrangements.

Despite these issues, the family-oriented services and the overall atmosphere of the hotel were praised by many, making it a generally good choice for families, especially those planning shorter stays or visiting nearby attractions like Southmead Hospital.

3 Star
Holiday Inn Express Bristol Filton by IHG, offers a reliable three-star experience that is practical and budget-friendly. The property is clean, the staff are friendly and the rooms are comfortable and inviting. It's a great base for exploring the area if you have a car with its excellent location enhancing the overall value.

The hotel provides standard three-star amenities and accommodations that meet typical expectations for this category. Guests commend the value for money, noting that it’s an affordable option, particularly for budget-conscious travelers. Despite some dated decor and smaller room sizes, the hotel manages to offer a decent and comfortable stay.

Breakfast received mixed reviews: while some found it useful and complimentary, others were disappointed by the quality and availability, especially later in the morning. The hotel's dinner options were also considered overpriced by some guests.

Facilities are generally acceptable for a three-star hotel; however, there were occasional issues with cleaning standards and toilet functionality. While the price was seen as good value for a three-star rating, some felt it was slightly higher than expected for the quality provided.

Overall, Holiday Inn Express Bristol Filton serves as a practical, accessible and value-for-money option for travelers seeking an economical stay in Bristol.

Accessible
Holiday Inn Express Bristol Filton offers an accessible location that's easy to find, especially convenient for travelers coming from the motorway. Guests appreciate the ease of access to and from the hotel and the parking is noted to be economical, sometimes as low as £5. The hotel’s design is generally accessible, featuring clean and comfortable rooms with good facilities for wheelchair users, such as well-appointed spaces and large bathrooms.

Despite these positives, some reviews indicate limitations in accessibility features. Not all rooms are accessible and there are occasional remarks about the inadequacy of disabled facilities within the hotel. Some guests experienced difficulty navigating rooms in wheelchairs and mentioned that the lift service can be slow or even non-functional at times. Additionally, there are missing amenities like dedicated disabled parking spaces that could enhance the experience for people with mobility issues.

On the whole, while the hotel does provide some accessible rooms and facilities, it appears that there remains room for improvement in fully accommodating the needs of all disabled guests.

Dog Friendly
Holiday Inn Express Bristol Filton by IHG, is consistently praised for being an exceptionally dog-friendly establishment. The hotel offers clean and welcoming facilities where pets are not merely allowed but warmly welcomed. Dogs are allowed in various parts of the hotel, including the breakfast room and specific sections of the restaurant. Guests have noted that dogs are permitted to be on the restaurant furniture and are even catered to by receiving treats like sausages during breakfast.

The hotel staff receive glowing remarks for their exceptional hospitality towards pets, making it very easy and accommodating for dog owners. Whether traveling with pets for the first time or as regulars, many guests appreciate the stress-free and welcoming environment for their furry friends.

While the hotel is highly accessible and central for dog lovers, there are some areas for improvement. A few guests mentioned experiences with dog barkings at night and there were occasional concerns about cleanliness related to pets. The cost for accommodating pets, noted as £20, was also pointed out as a bit pricey by some guests. Despite these minor drawbacks, the overall sentiment remains positive with the hotel being a favored choice for travelers with pets due to its friendly and accommodating pet policies.


No, Holiday Inn Express Bristol Filton by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express Bristol Filton by IHG.

Yes, Holiday Inn Express Bristol Filton by IHG welcomes dogs.

No, parking facilities aren't available at Holiday Inn Express Bristol Filton by IHG.

No, Holiday Inn Express Bristol Filton by IHG doesn't have a gym.

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