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Summary of reviewsThe Portcullis, situated centrally in the charming town of Chipping Sodbury, receives praise for its advantageous location, making it an attractive choice for travelers seeking easy access to local attractions and eateries. Despite minor parking inconveniences, the hotel's position in the high street allows guests to explore the tranquil area and enjoy beautiful scenery, particularly appreciated by those in search of a peaceful setting.
Guests often highlight the welcoming staff, whose friendly demeanor contributes to an overall pleasant stay. The staff's attentiveness, combined with clean and comfortable accommodations, sets a positive tone upon arrival. The rooms are well-maintained with cozy beds, modern amenities like fridges and kettles, and ensuite wet rooms noted as positive features. While there are some noise concerns, primarily from nearby nightlife, the overall comfort and cleanliness of the rooms remain commendable.
The self-service breakfast comprises basic offerings such as tea, toast, and cereals, and is considered adequate for its value, though some guests desire a more substantial breakfast option. The cleanliness of the rooms is generally well-regarded, with guests recognizing the establishment's effort to maintain high standards, although some issues with bathroom hygiene have been noted.
The Portcullis stands out for its budget-friendly accommodations, providing a comfortable and convenient stay. Prospective guests are encouraged to consider the blend of benefits and minor drawbacks, such as occasional noise and limited breakfast options, to tailor their expectations accordingly. Overall, The Portcullis is appreciated for its friendly staff, cleanliness, and superb location, making it a worthwhile option for visitors to Chipping Sodbury. Show more
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Categories
Dog Friendly Inn
Inn with Free Wi-Fi
Cheap Inn
Small Inn
4-Star Inn
Room Types
Budget Double RoomThis double room has soundproofing and includes access to a shared lounge.
Budget Twin RoomThis twin room includes soundproofing, a flat-screen TV and access to a lounge area with a toaster and kettle.
Guest Reviews
5.6
Rated
Location
Nestled in the heart of the picturesque and charming Chipping Sodbury, The Portcullis boasts a central and convenient location that has won the hearts of visitors. Whether your visit is for work, travel, or leisure, guests find the position of the hotel remarkably beneficial, noting its proximity to local attractions, eateries, and wedding venues. With the hotel situated right in the high street, it offers a hassle-free stay with easy access to everything the town has to offer.
The lovely town is not only a delight to explore but also provides a backdrop of beautiful scenery for leisurely walks and excursions into nature. While parking might be a minor inconvenience, public parking options nearby mitigate this shortcoming.
The area surrounding the hotel is noted for its tranquility, particularly appreciated by those seeking a serene environment, despite the potential for some noise from nearby bars over the weekend.
The convenience of The Portcullis is complemented by a friendly welcome upon arrival, setting the tone for a pleasant stay. Guests also appreciate the clean and comfortable accommodations, along with a surprisingly good self-service breakfast, ensuring a seamless experience. Although staff presence may be minimal post check-in, the engaging environment and outstanding location make it an ideal spot for both short and extended stays.
Breakfast
The Portcullis offers a self-service breakfast experience that includes tea, toast, and cereals at no extra cost, available in a breakfast room at the end of the corridor. Guests appreciate the helpfulness of the staff, the cleanliness, and the hotel's ideal location. Reviews highlight a continental breakfast option, however, some guests find the breakfast offering to be very basic, with limited choices like cereal and jam. Despite this, many find the experience to be adequate considering the value for money. There have been occasional issues with the availability of breakfast supplies and a lack of food service alternatives, such as dinner, at the hotel. While some guests would have preferred a more comprehensive breakfast option included with the room price, the overall experience is enhanced by the friendly staff and convenient location.
Rooms
The rooms at The Portcullis offer a mixed experience for guests, but they generally appreciate the comfort and some modern updates. Many reviewers highlight the clean and comfy beds, with some rooms being spacious and equipped with amenities like a good-sized fridge and a convenient kettle for tea and coffee. An ensuite wet room is noted as a positive feature in several rooms, and some guests appreciate the modern touches.
However, the overall experience is not without its challenges. Numerous guests mention noise issues, particularly in rooms situated above the courtyard or near the nightclub, which can disturb their sleep. Some rooms are described as small with limited view options, and a few have reported maintenance issues like malfunctioning showers and jammed windows. Additional concerns include dated decor, ineffective housekeeping services, and unpleasant odors from bathroom drainage.
While guests find solace in the peace and quiet at night when bars are closed, they miss the presence of amenities, food services, and functional in-room facilities. Despite these setbacks, those seeking a conveniently located, basic stay may find value in what The Portcullis offers.
Beds
The Portcullis serves as a comfortable retreat for those in need of a cozy place to rest. Many guests have praised the hotel's beds as being notably comfy and comfortable, making for a restful night's sleep. Alongside the comfort, the rooms offer practical amenities such as clean bedding and a good-sized fridge. While the accommodation is described as no-frills, it certainly meets the essential need for a comfortable sleeping arrangement. However, feedback on mattress quality was mixed, with some guests noting a lack of support, particularly with mattresses tending to sink in the middle. Noise from the pub below can be a factor, especially on weekends, but overall, The Portcullis provides a pleasant environment for a decent sleep.
Cleanliness
The Portcullis has garnered mixed reviews regarding its cleanliness, with a noticeable divide between experiences. Many guests have praised the establishment for its spotless rooms that exude comfort and cleanliness. Visitors frequently comment on clean and tidy accommodations, highlighting bright, well-decorated rooms and comfortable bedding. For those seeking a budget-friendly overnight stay in a convenient location, the hotel often meets these expectations in terms of cleanliness, complemented by efficient check-in and check-out processes.
However, there are recurring criticisms that cannot be overlooked. Some guests reported issues with bathroom hygiene, noting persistent odors and inadequate cleanliness, including grime and limescale. These negative experiences occasionally extend to bedrooms, with mentions of sewage smells and unclean toilets affecting overall satisfaction. Additionally, the proximity to a lively night club can lead to disturbances due to noise, particularly during weekends.
Overall, The Portcullis presents a blend of positive and negative experiences related to cleanliness, making it essential for prospective guests to weigh these factors according to their priorities.
Staff
The Portcullis hotel is renowned for its warm and welcoming staff, who consistently make guests feel right at home. Whether it's a friendly greeting at check-in or the attentive assistance throughout the stay, the staff at this accommodation shine in their dedication to hospitality. Guests appreciate their friendly demeanor and the comfort and cleanliness they ensure. The helpful nature of the team is often mentioned, with staff readily available to address any issues and provide a pleasant experience. While there are occasional bumps, such as noise issues, the staff's efforts to assist and resolve problems are noted positively. The general atmosphere crafted by the team at The Portcullis is one of friendliness and helpfulness, significantly enhancing the overall guest experience.
No, The Portcullis doesn't have any pool.
No, a spa isn't available at The Portcullis.
Yes, The Portcullis welcomes dogs.
No, parking facilities aren't available at The Portcullis.