Comfort Suites Innsbrook - Short Pump enjoys positive reviews for its prime location, friendly staff, and overall cleanliness. Nestled in a peaceful and convenient area, the hotel is praised for being strategically positioned close to Short Pump Town Center, dining options, and Richmond attractions. Guests value the easy access to highways, shopping, and recreational spots, making it an ideal choice for both leisure and business travel.
The hotel's breakfast receives mixed feedback, with many guests appreciating the hot options and friendly service provided by the breakfast attendants. Although some issues with appliances and replenishment are mentioned, the breakfast selection generally satisfies those looking for a standard American breakfast.
Rooms at Comfort Suites Innsbrook are described as spacious and comfortable, with many guests noting the clean and well-maintained environment. The hotel provides affordable accommodations with ample amenities, including cozy seating areas and workspace, contributing to an overall pleasant stay.
Cleanliness is a significant highlight, with many reviewers emphasizing the spotless rooms and well-kept common areas. The diligent efforts of the cleaning staff ensure a fresh and inviting atmosphere throughout the property.
Staff interactions are predominantly positive, with numerous guests appreciating the friendly and professional service. Notable personnel, such as Shawnee and Margarita, receive commendations for their exceptional service. While isolated negative experiences are reported, the overall impression is of a welcoming and accommodating team.
The indoor pool is a popular amenity, especially among families, offering year-round enjoyment. Though some concerns about cleanliness and maintenance are expressed, the pool is generally favored by guests.
The hotel's beds consistently receive high praise for their comfort, often highlighted as a standout feature, ensuring restful nights for visitors. Despite some mentions of smaller bed sizes and less comfortable pull-out options, the comfort of the beds contributes significantly to the positive guest experience.
Overall, Comfort Suites Innsbrook - Short Pump stands out as a well-located and clean accommodation option, with attentive service and comfortable amenities, making it a reliable choice for travelers.
The Hilton Garden Inn Richmond Innsbrook enjoys a highly favorable reputation, especially for its prime location. Nestled in a beautiful and tranquil area, the hotel offers guests convenient access to the interstate and a variety of nearby shops and dining options. The atmosphere is particularly charming during the holiday season with enchanting Christmas decorations, further enhanced by the welcoming and professional staff. This location positions guests within walking distance of numerous restaurants and the popular Short Pump area, making it a perfect choice for both business and leisure travelers.
The breakfast buffet at the hotel receives positive feedback, particularly for its excellent variety and quality. Freshly made omelettes and pancakes are frequently highlighted as guest favorites, especially during weekends, while offerings like fruit and yogurt cater to those seeking lighter options. Despite some guests expressing dissatisfaction over the additional cost, the breakfast is generally appreciated as an above-average offering by American standards, providing a convenient start to the day.
Guests find the rooms at Hilton Garden Inn Richmond Innsbrook spacious and comfortable, with the beds receiving particular praise. Cleanliness is mostly well maintained, although some feedback suggests that updates to the rooms, especially bathrooms, could further enhance the guest experience. Some inconsistencies in the cleanliness were noted, alongside occasional operational setbacks like elevator malfunctions, which detracted from an otherwise positive stay.
Cleanliness in the hotel presents a mixed picture; while rooms are often described as clean and peaceful, the upkeep of the bathrooms and hallways could benefit from more attention. Despite these concerns, the general room maintenance does contribute positively to the overall guest experience, providing a comfortable and quiet retreat.
The staff at Hilton Garden Inn Richmond Innsbrook stands out as a notable asset. Guests consistently commend the team for their friendliness, efficiency, and genuine care. Exceptional service from individuals like Oscar and Aubrey at the front desk enhances guest satisfaction, thanks to their attentive and accommodating nature. This focus on hospitality creates a warm and inviting atmosphere, leaving a lasting positive impression on visitors.
Hyatt Place Richmond - Innsbrook is highly regarded by guests for its exceptional location, accommodating staff, and comfortable amenities. Situated centrally in a vibrant area, the hotel offers both convenience and tranquility, surrounded by numerous retail and dining options. Guests appreciate the ease of access to main roads, making it an ideal base for business or leisure. The hotel's peaceful and secure setting adds to the restful ambiance, while its proximity to shopping centers and entertainment venues ensures there is always something to do.
The breakfast experience is frequently praised, noted for its impressive variety and presentation. Guests enjoy a complimentary breakfast featuring a mix of traditional continental options and hearty meals, which are generally above average compared to other hotels.
The rooms at Hyatt Place Richmond - Innsbrook are spacious and clean, often described as ideal for families or extended stays. Newly renovated rooms with modern aesthetics add to the appeal, and the inclusion of amenities such as large TVs and wet-bar style sinks enhance comfort. While some issues with beds or outdated areas occasionally arise, they are minor compared to the overall satisfaction with room quality.
Cleanliness is a noteworthy aspect, with many guests highlighting the immaculate conditions of both rooms and common areas. The hotel maintains high standards of hygiene, ensuring a welcoming and comfortable environment for all visitors.
The staff garners significant praise for their friendliness and attentiveness. Exceptional service is a hallmark of the hotel, with specific mentions of helpful and professional personnel at the front desk. Although isolated issues of distraction were noted, the majority of experiences highlight the staff's efficiency and warmth, contributing positively to guest stays.
Lastly, the beds are a highlight, often mentioned for their comfort, providing many guests with a fantastic night's sleep. While there are occasional mentions of discomfort, the beds generally enhance the overall restful stay at the hotel. Overall, Hyatt Place Richmond - Innsbrook offers a well-rounded, satisfying experience for travelers.
Fairfield Inn & Suites by Marriott Richmond Innsbrook receives commendations from guests for its exceptional location and overall offerings. Situated in Henrico County’s West End, the hotel provides easy access to Richmond’s attractions and vibrant Short Pump Mall, balancing convenience with tranquility. Guests consistently praise the breakfast for its variety and quality, noting the pleasantness of both the amenities and staff, notably hostess Bonnie, who enhances the breakfast experience with her welcoming demeanor.
Rooms are celebrated for their spaciousness and cleanliness, with modern touches like refrigerators and flat-screen TVs contributing to a comfortable stay. The overall cleanliness of the property, from the lobby to shared amenities, is often highlighted as exemplary. The friendly and professional staff, including individuals like Jasmine, Deidra, and Mat, go above and beyond to ensure guest satisfaction, adding to the warm and accommodating atmosphere.
Free Wi-Fi is appreciated for its strong connectivity, enabling seamless access to streaming services, and the indoor pool offers a clean and enjoyable escape, especially during colder months. Comfortable beds consistently receive high marks for ensuring a restful night's sleep, contributing to guests’ overall positive experiences.
Despite its three-star rating, Fairfield Inn & Suites by Marriott Richmond Innsbrook delivers significant value, with its prime location, excellent service, and reliable amenities making it a preferred choice among travelers.
The Drury Plaza Hotel Richmond impresses guests with its many standout features, making it a highly recommended option for both leisure and business travelers. Located conveniently near the University of Richmond and providing easy access to major highways, the hotel is praised for its proximity to shops, restaurants and gas stations. This prime location, coupled with the charming atmosphere and well-maintained amenities like a lovely pool and hot tub, significantly enhances the overall guest experience.
The hotel's breakfast offerings are consistently noted for their excellence, providing an ample and delicious spread that includes a hot American-style buffet, vegetarian-friendly options and a welcoming atmosphere. Guests appreciate the high-quality food and the added value of evening snacks and drinks, even though dinner options receive mixed reviews. Nonetheless, the inclusive meal offerings contribute to a well-rounded dining experience.
The rooms are another highlight, frequently described as spacious, clean and very comfortable. The comfortable beds, comprehensive toiletries and thoughtful decor, including holiday decorations, create a welcoming and cozy environment. Cleanliness is a top priority at the Drury Plaza Hotel Richmond with both rooms and public areas maintained to high standards, ensuring a pleasant stay.
The staff at the hotel receive glowing praise for their friendliness and professionalism. Guests consistently note the remarkable service provided by team members, emphasizing their willingness to go above and beyond to ensure a pleasant stay. This exceptional customer service is a recurring theme that adds to the hotel’s charm.
The unique pool area, featuring a half indoor and half outdoor setup, is a favorite among guests, particularly families. The heated pool and indoor hot tub provide fun and relaxation regardless of the weather. The family-friendly atmosphere is further enhanced by complimentary breakfast options that cater to all ages and fun touches like free popcorn.
Overall, the Drury Plaza Hotel Richmond stands out for its prime location, excellent breakfast, spacious and clean rooms, friendly staff and enjoyable pool area. Guests frequently leave with positive impressions and a desire to return, making it a top choice for anyone visiting Richmond.
The hotel's location is praised for being convenient, safe and quiet with easy access to the highway, city center, dining options, shopping malls and essential services. Guests appreciate the nearby dining and entertainment options, adding to the overall positive experience. The availability of ample handicap parking and other amenities further underscores the property's practicality and commitment to accessibility.
One of the standout features is the hotel's breakfast service, which guests describe as great, delicious and exceptional. The variety of hot and cold options, including notable items like the egg white omelet, receives high marks for freshness, quality and taste. The clean eating area and the friendly, helpful staff contribute to a satisfying start to the day for many travelers.
The rooms at the Holiday Inn Express Richmond I-64 Short Pump Area also garner positive feedback for their cleanliness, comfort and modern design following recent renovations. Guests repeatedly commend the spotless and inviting ambiance, comfortable beds and effective air conditioning, which collectively ensure a restful and cozy stay. Despite minor issues like occasional water pressure problems and rooms not being ready upon check-in, the overall sentiment is largely favorable.
Cleanliness is a key highlight with reviewers noting the immaculate conditions of both the rooms and facilities. The modern ambiance and the accommodating nature of the staff further enhance guest satisfaction, even during a temporary pool closure that was mitigated by access to a neighboring property's pool.
The staff consistently earns accolades for their friendliness, professionalism and willingness to go above and beyond for guests. Their courteous and attentive service makes guests feel welcomed from the moment they arrive, significantly enhancing the overall experience.
The beds are another frequently praised feature, described as comfortable, super comfy and akin to sleeping on a cloud. This emphasis on comfort, coupled with clean and nice rooms, contributes significantly to a restful stay.
For business travelers, the hotel's proximity to key meeting locations, efficient check-in and check-out processes and high cleanliness standards make it a reliable choice. While some renovations are underway and an elevator was non-functional, these issues do not detract significantly from the overall favorable experience for business travel.
In summary, the Holiday Inn Express Richmond I-64 Short Pump Area offers an exemplary stay with its convenient location, delicious breakfast, clean and comfortable rooms and exceptional service, making it a highly recommended option for visitors to the Richmond area.
Home2 Suites By Hilton Richmond Short Pump is a top choice for guests who want a convenient location close to restaurants, mall and D.C. Despite some mixed reviews on breakfast, it contains a range of delicious hot and cold options that guests highly appreciate. The rooms are spacious, cozy and come with all necessary amenities that families would require. Moreover, the hotel is spotlessly clean throughout its common areas and rooms. What sets this hotel apart is its exceptional staff who are helpful, prompt and consistently provide friendly and excellent service. In general, the Home2 Suites By Hilton Richmond Short Pump is an ideal place for travelers looking for comfort, location and great service.
Embassy Suites by Hilton Richmond is a great value hotel with exceptional staff and facilities. The hotel's proximity to the highway and Short Pump outdoor mall has been praised by many guests and families attending graduations or events at nearby universities have also found it to be a convenient choice. Guests have raved about the hotel's amazing breakfast with made-to-order omelets and fresh fruit and comfortable and spacious rooms. While some reviews mentioned cleanliness issues, the majority of guests found the property to be clean and comfortable. The hotel's exceptional staff, from the front desk to the bartenders, go above and beyond to make guests feel welcome. The indoor pool, despite mixed reviews, is a great way to relax after a day of exploring. Overall, Embassy Suites by Hilton Richmond is a great choice for families with its two-room suites and tasty breakfast and couples seeking a comfortable and conveniently located place to stay.
Extended Stay America Suites - Richmond - W Broad Street - Glenside - North is highly regarded for its excellent location, making it an ideal choice for both business and leisure travelers. Nestled in a quiet and safe area yet close to major highways, downtown, and Short Pump Mall, guests find it easy to explore local attractions and amenities with convenience. The welcoming neighborhood and proximity to restaurants and gas stations further enhance its appeal.
Guests appreciate the spacious and clean rooms, which are well-maintained and equipped with comfortable beds and pillows. The added benefit of a kitchenette with a large fridge provides travelers with the flexibility to prepare meals, making the rooms both functional and cozy. Despite minor concerns regarding unusual odors and housekeeping frequency, the overall cleanliness and comfort, aided by blackout curtains and reliable Wi-Fi, provide a restful and pleasant stay.
Cleanliness across the property is consistently praised, with attention to detail in maintaining tidy and well-organized interiors. The facility’s cleanliness, coupled with friendly and helpful staff, creates an inviting atmosphere. The staff, including notable mentions like Ann, Amir, Minahil, and Sophia, are recognized for their remarkable service, professionalism, and efficiency, contributing significantly to a welcoming environment.
While the breakfast offerings are limited, primarily consisting of coffee, packaged muffins, and breakfast bars, guests appreciate the straightforward start to their day. Although there is room for improvement in terms of variety and fresh options, the hotel's competitive pricing makes it a sound choice for a peaceful and tidy lodging experience. Overall, Extended Stay America Suites provide guests with good value, comfort, and convenience, largely facilitated by its friendly staff and superb location.
The Westin Richmond is a highly recommended hotel with overwhelmingly positive reviews from guests. Its location is praised for its convenience and accessibility to restaurants, shopping and the highway, making it a great choice for both work and play. The breakfast is excellent with good coffee and nice options, although some guests wished for more variety. The rooms are spacious, comfortable and luxurious with high ceilings and elegant amenities, although a few guests noted outdated appliances and occasional cleanliness issues. The hotel's cleanliness is highly praised with well-lit rooms and extremely clean facilities, particularly during the COVID-19 pandemic. The staff is exceptional with highly efficient and professional service, welcoming front desk and concierge staff and personable wait staff, bartenders and Executive Chef. The beds are some of the most comfortable and spacious with "Heavenly Beds" that leave visitors refreshed and energized. Overall, the Westin Richmond is a fantastic choice for those looking for luxurious and comfortable accommodations in a great location with friendly service.
Candlewood Suites Richmond - West Broad by IHG is a well-regarded choice for travelers seeking a convenient and comfortable stay in Richmond. The hotel's prime location offers easy access to major highways, nearby restaurants, and attractions such as the University of Richmond and downtown Richmond, making it an ideal spot for both business and leisure travelers. Guests appreciate the ample parking and the serene setting, which provides both accessibility and tranquility without the noise of the city center.
Accommodations at the hotel are frequently praised for their spaciousness, cleanliness, and comfort. The suites, designed with comfort in mind, feature well-equipped kitchens, king-size beds, and separate living areas that provide a sense of luxury and ample space for relaxation. This setup is particularly appreciated by families and guests planning extended stays. The hotel is noted for its exceptional cleanliness, well-maintained facilities, and thoughtful COVID precautions, contributing to a reassuring experience for guests.
While the breakfast options have received mixed reviews, with some guests noting the absence of breakfast service at times, others have praised the variety and quality of the offerings when available. The hotel might benefit from ensuring a consistent breakfast service to enhance guest satisfaction further.
The staff at Candlewood Suites Richmond - West Broad are consistently commended for their friendliness and helpfulness, providing efficient and warm service that enhances the overall experience. From the seamless check-in process to the attentive assistance during their stays, guests feel welcomed and well-cared for by the knowledgeable staff.
The exceptional beds are a highlight, with most guests enjoying a restful sleep on the comfortable king-size beds. The quality of the linens and the attention to detail in maintaining the rooms contribute to the overall positive impression of the accommodations.
Overall, Candlewood Suites Richmond - West Broad by IHG offers a comfortable, clean, and conveniently located option for travelers. With spacious rooms, friendly staff, and excellent amenities, it stands out as a favorable choice for a satisfying and memorable stay in Richmond.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 63 hotels in and around Broad Meadows