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Summary of reviewsDays Inn by Wyndham Brockville receives positive feedback for its convenient and accessible location near Highway 401, making it a perfect stopover for road travelers. Guests appreciate its proximity to various facilities such as arenas, restaurants, and essential services, making it ideal for both leisure and work trips.
The breakfast offered is generally well-received, with a variety of options like sausage and eggs noted for their quality. Guests value the complimentary breakfast as a pleasant start to the day, enhanced by the friendly and courteous staff in the dining area.
The hotel's staff consistently receives praise for their dedication, friendliness, and helpfulness, making guests feel welcome and supported. Some staff members' ability to speak French improves communication for French-speaking travelers. The positive interactions with the staff contribute significantly to the hotel's reputation for good value.
However, the hotel faces several challenges, particularly with its rooms and overall cleanliness. Guests have noted that the rooms are dated and in need of significant renovations, with issues such as dusty surfaces, unclean bathrooms, and stained walls. Cleanliness concerns extend to common areas, underscoring the need for improved maintenance.
While the beds are generally considered comfortable, there is mixed feedback regarding mattress condition and firmness. Suggestions for improvements in mattress maintenance and pillow options are common among guests seeking a better sleep experience.
Overall, Days Inn by Wyndham Brockville offers a convenient location and a friendly atmosphere, with room for enhancement in its cleanliness and room conditions to fully meet guest expectations. Show more
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Categories
Hotel with Parking
This hotel offers free on-site parking for guests.
EV charging stations
3-Star Hotel
This hotel provides affordable and comfortable accommodations with essential amenities. Guests can expect clean rooms, complimentary breakfast, and potentially a pool, offering good value for money.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Outdoor Pool
Room Types
Guest Reviews
5.9
Rated
Location
The Days Inn by Wyndham Brockville boasts a highly praised location, garnering positive feedback from guests who find it incredibly convenient for various needs. Nestled near Highway 401, this hotel offers easy accessibility for travelers arriving by car, making it a perfect stopover for a road trip. Its central position means it's close to a range of facilities, including arenas, restaurants, and other essential services. Many guests highlight the convenience for both short stays and longer visits, with the hotel providing easy access to everything one might require in the area. Whether visiting for leisure or work, the location is noted as ideal, simplifying trips in and around Brockville. Overall, Days Inn's advantageous position enhances the guest experience by providing comfort and ease of access to surrounding areas.
Breakfast
Located conveniently close to the highway, Days Inn by Wyndham Brockville offers a breakfast experience that has generally been well-received by guests. The breakfast features a varied selection, including staples like sausage and eggs, which have been described as being of good quality. Many guests have appreciated the surprising goodness of the breakfast and found the complimentary meal to be a pleasant start to their day. The food service is coupled with friendly and courteous staff, enhancing the overall dining experience. While there have been a few mixed opinions concerning breakfast items like eggs and the occasional lack of certain items, generally, the breakfast is seen as a satisfactory feature for a hotel in its category. The combination of a clean and cozy room with this decent breakfast sets a positive tone for travelers stopping at this Brockville hotel.
Rooms
Days Inn by Wyndham Brockville offers a mixed experience when it comes to its rooms. On the positive side, guests have appreciated the feeling of safety and notable soundproofing, ensuring a quiet stay despite the hotel’s proximity to a highway. The staff has earned praise for their outstanding efforts and dedication, always trying to enhance the guest experience.
However, there are several areas where improvements are needed. Many guests have commented on the age of the property, noting the rooms are very dated and in rough shape, with some requiring significant renovations. Cleanliness is a concern, with reports of dusty surfaces, unclean bathrooms, and stained walls. Comfort levels are another issue, as some found the beds not particularly comfortable, while others remarked on the room size and unexpected smells.
The hotel's amenities also fall short, lacking basics such as microwaves and adequate toiletries. Furthermore, discrepancies between online photos and actual room conditions have been noted. Despite these drawbacks, the staff's efforts to maintain comfort where possible are appreciated, indicating a potential for improved guest experiences in the future.
Beds
Visitors to the Days Inn by Wyndham in Brockville generally agree that the beds provide a comfortable sleep experience, although opinions on the firmness and condition of the mattresses vary. Some travelers found the beds to be soft yet comfortable, suggesting a degree of satisfaction with the bedding quality. However, others pointed out issues with mattress maintenance, describing them as worn-out and creased, which detracted from their comfort levels. A few guests mentioned the need for mattress updates to enhance overall comfort. The firmness of the beds also garnered diverse feedback, with some guests finding them too soft and others describing them as overly firm, leading to discomfort in certain cases. Additionally, pillows received mixed reviews, ranging from satisfactory to feeling too hard for some. Overall, while there are positive notes on the comfort of the beds, there's an evident need for improvements in mattress maintenance and pillow choices to elevate the guest experience fully.
Cleanliness
Days Inn by Wyndham Brockville faces significant challenges in maintaining a high standard of cleanliness, as reflected by numerous guest reviews. Visitors often highlight cleanliness issues across various areas of the hotel, including the rooms, bathrooms, and common spaces. Guests have reported dirty floors, stained sheets and duvets, dusty surfaces, and neglected fridges, contributing to an overall sense of neglect. Bathrooms seem to require more attention, with complaints about unbolted toilets, mildewed shower curtains, and inadequate cleaning routines. Some positive notes include a clean and quiet pool, but this does not overshadow the prevalent need for improved maintenance throughout the hotel premises. The infrastructure also seems tired and in urgent need of an update to meet guest expectations. Overall, there is a clear consensus that a more rigorous approach to cleanliness is required to enhance the guest experience.
Staff
Guests at Days Inn by Wyndham Brockville have generally positive experiences with the hotel's staff, as indicated by their reviews. The staff is frequently described as kind, pleasant, and exceptionally friendly, often going above and beyond to accommodate guests' needs. Visitors appreciate the helpful front desk personnel, with remarks highlighting their friendliness and willingness to assist wherever possible. Notably, some team members speak French, enhancing the communication experience for French-speaking guests.
Attention to detail is evident in the breakfast area, where the staff works diligently to maintain cleanliness and organization. Although there are a few mentions of staff feeling overwhelmed and isolated incidents of rudeness, these seem to be exceptions rather than the norm. Overall, guests commend the staff for their dedication and service, contributing positively to the hotel's reputation as offering good value for money.
Yes, Days Inn by Wyndham Brockville has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Days Inn by Wyndham Brockville.
No, Days Inn by Wyndham Brockville doesn't allow dogs.
Yes, parking facilities are available at Days Inn by Wyndham Brockville.
No, Days Inn by Wyndham Brockville doesn't have a gym.