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Summary of reviewsMontauk Manor stands out for its splendid location, historic charm and tranquil environment, making it a favorite retreat for guests. Perched on a hilltop, the manor offers breathtaking panoramic views, especially during sunset, enhancing its appeal. Its proximity to the center of Montauk, along with easy access to shopping, the train station and the beach, offers both convenience and serenity. A complimentary shuttle service to town further ensures a hassle-free exploration of local attractions.
Accommodations at Montauk Manor are broadly praised for their spaciousness, cleanliness and elegant décor. Guests often mention that the rooms feel more like small apartments, providing ample space and comfort with full kitchens being a notable feature. The views from the rooms, particularly those overlooking the sea, are frequently described as magnificent. While some rooms are noted to be dated or in need of renovation, the overall cleanliness and luxurious ambiance are significant positives. The grounds are beautifully maintained with facilities such as a pool and shuttle service adding to the manor's charm.
The staff at Montauk Manor is frequently credited for their friendliness and helpfulness, significantly enhancing the overall guest experience. From the front desk to housekeeping, the team is generally attentive and accommodating, contributing to a welcoming environment. There are occasional reports of inconsistent service, but these are exceptions rather than the rule.
Breakfast at Montauk Manor receives mixed reviews. While the weekend offerings at Montes are well-received for their delicious and high-quality food, guests have expressed disappointment over the limited weekday breakfast options and lack of variety, particularly for vegetarians. When available, breakfast is seen as a delightful start to the day despite occasional concerns about cost.
Dinner experiences at Montes Restaurant are similarly varied. Many guests commend the delicious food and excellent service, particularly noting staff members who go above and beyond. However, the restaurant's sporadic operating hours often cause frustration, forcing guests to seek alternatives. When operational, the restaurant is considered a valuable amenity despite some critiques about portion sizes and cost.
The hotel's cleanliness is a standout feature with many guests highlighting the immaculate condition of their rooms and common areas. The housekeeping staff is frequently praised for their thoroughness and accommodating nature, although some reviews point out minor issues like dust and outdated décor.
Free Wi-Fi is offered at Montauk Manor, but its reliability varies. While some guests have no issues accessing the internet, others experience inconsistent connectivity, particularly in their rooms.
The spa and gym facilities receive mixed feedback due to their frequent unavailability. While guests enjoy the spa services and well-maintained pools when accessible, many express disappointment over the inconsistent operational hours and closures. The gym is also noted as small and often inaccessible, leaving room for improvement.
The outdoor pool is a highlight, appreciated for its warmth, cleanliness and ample space, making it a favorite spot for relaxation. However, the closure of the indoor pool and jacuzzi during renovations has been a point of contention.
Montauk Manor's tennis facilities are well-regarded when available, adding to the overall positive guest experience. The property is particularly well-suited for families, offering family-friendly amenities and activities, making it a popular choice for those traveling with children.
Lastly, while the beds receive mixed reviews with some guests finding them very comfortable and others pointing out issues with firmness and outdated mattresses, the overall comfort and cleanliness of the accommodations are generally appreciated.
In summary, Montauk Manor provides a picturesque and comfortable stay, complemented by friendly staff and stunning views. While there are areas for improvement, particularly with dining options, amenities availability and bed quality, the manor's charm and tranquil environment make it a favored destination for many visitors.
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