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Hampton Inn Cleveland-Airport/Tiedeman Road

Brooklyn , 10305 Cascade Crossing (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Room Cable TV is are included in this study, along with a microwave and refrigerator.

Queen Room with Two Queen Beds - Non-Smoking Cable TV is included in this room, along with a microwave and refrigerator.

King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking The quadruple room features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Studio Suite - Non-Smoking This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.

About Hampton Inn Cleveland-Airport/Tiedeman Road

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Guest Reviews

8.0

Very Good

Location

If you're travelling to Cleveland, the Hampton Inn Cleveland-Airport/Tiedeman Road might just be the perfect hotel for you. The location is highly praised in guest reviews with many describing it as great, excellent and perfect. It's close to shopping stores, restaurants and even a Starbucks, all within walking distance. For those concerned about safety, reviews say there are restaurants within walking distance, making the location feel safe. Additionally, the hotel is in a pretty good area with guests indicating they enjoyed the location. The price is also very reasonable, making this hotel a fantastic choice. Not only is the location ideal, but guests also mentioned how clean and comfortable the hotel was. So, if you're looking for a hotel in a prime location that's clean and affordable, the Hampton Inn Cleveland-Airport/Tiedeman Road might just be the one for you.

Breakfast

Guests who stay at the Hampton Inn Cleveland-Airport/Tiedeman Road can look forward to a great breakfast experience during their stay. A standout aspect of the breakfast was the friendly and helpful staff, who were dedicated to ensuring everyone had a good start to the day. Despite COVID restrictions, there were still many options available, including a grab and go breakfast for those who needed to rush out in the morning. Most guests enjoyed the breakfast with many noting that it was excellent and fantastic. While some guests felt that the selection was a little small due to COVID restrictions, overall the breakfast was a little better than most hotel breakfasts. However, a handful of guests did not enjoy their breakfast with some meals being overcooked or not to their liking. Despite some mixed opinions, guests can look forward to a good breakfast experience with friendly staff and plenty of options to choose from.

Rooms

The Hampton Inn Cleveland-Airport/Tiedeman Road has a mixture of positive and negative reviews regarding their rooms. The majority of guests were pleased with the cleanliness and comfortable beds. The rooms included various amenities such as a mini fridge, coffee maker, hairdryer and iron. Several guests also noted how nice the room looked and how pleasant it smelled. The layout of the room was also a positive aspect for many. However, some guests encountered issues such as cramped quarters, a stopped up sink and non-working appliances. A few unhappy guests had to move rooms due to trash, dirt, or alcohol and drug paraphernalia found in the room. Nonetheless, the staff was friendly and accommodating and the housekeeping services were praised for their attention to detail.

Beds

The Hampton Inn Cleveland-Airport/Tiedeman Road offers guests a comfortable night's sleep with their plush mattresses and ample pillows. Guests rave about the cleanliness of their rooms and how the beds provide the perfect way to unwind after a long day of travel or exploring the city. While there were a few complaints about the softness of the beds, overall guests found them to be cozy and inviting. Whether you opt for a King or 2 Queen size bed, you'll surely wake up feeling refreshed and ready for another day. And if you're in need of extra sleeping space, the hotel is happy to provide a rolling bed upon request. Plus with fair pricing for such comfortable accommodations, you'll be able to rest easy knowing you made the right choice.

Cleanliness

The Hampton Inn Cleveland-Airport/Tiedeman Road hotel is praised by guests for its cleanliness. Rooms are consistently clean and guests appreciate the attention to detail, such as plenty of towels and useful amenities like mini fridges, coffee makers, hair dryers and irons. The property itself is also very clean and staff members are cordial and professional. While there are some minor issues mentioned, such as hair in the shower or trash left under furniture, most guests report that the hotel is very clean and well-maintained. The hotel is also taking Covid-19 protocols seriously, which many guests appreciate. Overall, guests agree that the hotel is a great choice for anyone looking for a clean and comfortable stay near the Cleveland airport.

Staff

Guests who have stayed at the Hampton Inn Cleveland-Airport/Tiedeman Road have rave reviews for the staff. Described as super nice, helpful, friendly, cooperative and accommodating, the staff consistently received high praise from guests. The breakfast staff were especially noted for their friendliness and helpfulness. Guests were appreciative of the excellent service and accommodations provided. The shuttle driver was singled out for special appreciation. The concierge was polite and courteous. The pool coordinator was described as fabulous. The desk staff was friendly and helpful with one guest describing Stephanie at the front desk as exceptional. While a few negative comments were received, the majority of guests raved about the staff at the Hampton Inn Cleveland-Airport/Tiedeman Road.

Pool

The pool at Hampton Inn Cleveland-Airport/Tiedeman Road has received mixed reviews from guests. Some guests were disappointed by the limited pool hours, which are from 4pm to 11pm and wished that they were able to swim during the day. Some guests also reported that the pool was crowded and not comfortable to swim in during COVID-19. Despite this, many guests appreciated that the pool was open and looked clean and well-maintained. Families with kids were happy that their children were able to enjoy the pool, although some had to leave due to COVID restrictions. Unfortunately, some guests had negative experiences with the pool, including a rude desk attendant and difficulty reserving time slots. Overall, the pool may not be perfect, but for many guests, it was a great amenity to have during their stay.

3 Star

The Hampton Inn Cleveland-Airport/Tiedeman Road offers a range of facilities and services that cater to guests' needs. The rooms are nice and the beds are comfortable, which promises a good night's sleep. The staff is exceptional and ensures a pleasant atmosphere, although some guests found the environment to be unsafe. The pool facility has a limited time frame for use, but it's clean and well-maintained. Due to COVID, the breakfast selection is small, which may not be sufficient for children. Some rooms have issues like broken fridges, blocked bathtubs and non-functional toilets. The hotel's housekeeping service is not up to the mark and some of the rooms have dirty towels, while some of them are outdated. Also, trash was found under furniture and dirty sheets were on the rollaway beds. The hallways still smell like cigarette smoke and some of the guests complain about noise from other guests. Some guests experienced double charging by the hotel and had issues with refunds. The hotel is reasonably priced, but some guests felt that they didn't receive value for their money due to poor experiences.

Yes, Hampton Inn Cleveland-Airport/Tiedeman Road has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hampton Inn Cleveland-Airport/Tiedeman Road.

No, Hampton Inn Cleveland-Airport/Tiedeman Road doesn't allow dogs.

Yes, parking facilities are available at Hampton Inn Cleveland-Airport/Tiedeman Road.

Yes, Hampton Inn Cleveland-Airport/Tiedeman Road has a gym.

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