7,258,491 hotelsin 60 categories
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+5
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Summary of reviews
The Cleveland Marriott Downtown at Key Tower is a highly recommended hotel choice for those visiting Cleveland. It offers charming facilities and outstanding services that make it an ideal place for a weekend break. Guests appreciate the warm and welcoming staff that go above and beyond to ensure guests have an extraordinary stay. The location is a prominent feature of the hotel and visitors remarked highly of it. While some guests cited the need for upgrades, the hotel remains an excellent option for travelers who desire a comfortable and pleasant stay. Some even mentioned that their experience was unforgettable and they cannot wait to come back. Overall, the Cleveland Marriott Downtown at Key Tower provides an enjoyable experience that is deserving of consideration for your next trip to Cleveland.
Categories
Honeymoon
Spa
Business
$
+5
Info
Categories
Luxury
Honeymoon
Dog Friendly
$
+6
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Categories
Golf
Family
Pool
Heated Pool
Outdoor Pool
$
+2
Info
Summary of reviews
The Kimpton Schofield Hotel by IHG, is a fantastic choice for those looking to experience the best of downtown Cleveland. Its central location provides easy walking access to great restaurants, bars and attractions such as the Rock and Roll Hall of Fame and the NASA Glenn Visitor Center. The hotel's Betts restaurant offers a delicious breakfast experience with guests raving about the chicken and waffles. The rooms are beautiful and spacious with some featuring amazing bathrooms complete with marble finishings and great lighting options. While some guests note that the rooms are smaller than other Kimpton hotels, this does not take away from the quality of the decor and design. Cleanliness is an important attribute at the Kimpton Schofield Hotel with the majority of guests finding the rooms and the entire facility to be very clean and well-maintained. The staff is exceptional, friendly and professional with guests appreciating the personal attention and friendly demeanor. The hotel's beds have received fantastic reviews from guests with many describing them as very comfortable. Overall, the Kimpton Schofield Hotel is a great choice for comfort with mostly positive reviews on the quality of the facilities and services.
Categories
Dog Friendly
Dogs Stay Free
Luxury
Sustainability Journey
$
+2
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Summary of reviews
The Residence Inn by Marriott Cleveland Downtown receives predominantly positive reviews, with many guests highlighting its prime location in the heart of downtown Cleveland. The hotel is perfectly situated near major sporting venues, dining options, and cultural attractions, making it an ideal choice for visitors interested in exploring the city's vibrant offerings. Guests find it convenient to access local attractions without needing a car, as the hotel is within walking distance of many key sites and offers easy access to public transportation.
The breakfast offerings are well-received, with guests appreciating the variety and quality of the food. The friendly and attentive breakfast staff enhance the experience, ensuring guests start their day with a satisfying meal. Despite occasional comments about the speed at which certain items run out and a desire for extended hours, the breakfast remains a valued part of the stay.
Accommodations at the hotel are frequently praised for their spaciousness and cleanliness, particularly the suites that comfortably accommodate families and groups. The rooms are described as akin to small apartments, complete with kitchens and living areas, offering a comfortable home base for travelers. While there are minor complaints about outdated decor and bedding comfort, the overall feedback emphasizes the rooms' functionality and peaceful ambiance.
Cleanliness is generally noted as a strong point, despite some isolated reports of shortcomings. The hotel's commitment to maintaining clean and comfortable spaces, coupled with the helpful and friendly staff, contributes to a welcoming environment for guests.
Exceptional hospitality is a hallmark of this establishment, with the staff consistently recognized for their professionalism, friendliness, and efficiency. From the front desk to housekeeping, the team is dedicated to ensuring a pleasant stay, promptly addressing concerns and providing knowledgeable service.
Valet parking is identified as a convenient, albeit costly, service. While the expense is pointed out by some guests, many appreciate the convenience and efficiency of the service provided. The staff's courtesy and promptness mitigate the impact of the fee for most, making it a worthwhile consideration.
The Residence Inn caters well to families, offering a comfortable and convenient setting with its spacious suites and prime location near family-friendly attractions. The atmosphere fosters a sense of being at home, ideal for family getaways.
Overall, the Residence Inn by Marriott Cleveland Downtown offers a comfortable and convenient stay for a range of guests, highlighted by its excellent location, spacious rooms, and attentive staff, making it a preferred choice for those visiting Cleveland.
The breakfast offerings are well-received, with guests appreciating the variety and quality of the food. The friendly and attentive breakfast staff enhance the experience, ensuring guests start their day with a satisfying meal. Despite occasional comments about the speed at which certain items run out and a desire for extended hours, the breakfast remains a valued part of the stay.
Accommodations at the hotel are frequently praised for their spaciousness and cleanliness, particularly the suites that comfortably accommodate families and groups. The rooms are described as akin to small apartments, complete with kitchens and living areas, offering a comfortable home base for travelers. While there are minor complaints about outdated decor and bedding comfort, the overall feedback emphasizes the rooms' functionality and peaceful ambiance.
Cleanliness is generally noted as a strong point, despite some isolated reports of shortcomings. The hotel's commitment to maintaining clean and comfortable spaces, coupled with the helpful and friendly staff, contributes to a welcoming environment for guests.
Exceptional hospitality is a hallmark of this establishment, with the staff consistently recognized for their professionalism, friendliness, and efficiency. From the front desk to housekeeping, the team is dedicated to ensuring a pleasant stay, promptly addressing concerns and providing knowledgeable service.
Valet parking is identified as a convenient, albeit costly, service. While the expense is pointed out by some guests, many appreciate the convenience and efficiency of the service provided. The staff's courtesy and promptness mitigate the impact of the fee for most, making it a worthwhile consideration.
The Residence Inn caters well to families, offering a comfortable and convenient setting with its spacious suites and prime location near family-friendly attractions. The atmosphere fosters a sense of being at home, ideal for family getaways.
Overall, the Residence Inn by Marriott Cleveland Downtown offers a comfortable and convenient stay for a range of guests, highlighted by its excellent location, spacious rooms, and attentive staff, making it a preferred choice for those visiting Cleveland.
Categories
Family
Dog Friendly
Nightlife
$
+1
Info
Summary of reviews
InterContinental Cleveland by IHG, is highly recommended for those visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area. The hotel's convenient location to the Cleveland Clinic exceeded guests' expectations and is a must-stay for anyone visiting the clinic. The spacious and beautifully designed rooms are very clean and well-appointed with comfortable beds and nice decor that add to the relaxing ambiance. While some guests noticed design flaws and mentioned that the rooms are worn and need a refresh, the overall experience of staying in the hotel's spacious and clean rooms left a positive impression on the guests. The hotel prides itself on its cleanliness and it shows with a commitment to sanitation standards evident throughout the property. The staff is exceptional with friendly, kind, helpful and pleasant employees who provide superb and amazing service. Visitors to InterContinental Cleveland have nothing but high praise for the hotel's wonderful staff. Overall, InterContinental Cleveland is a must-stay for anyone visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area.
Categories
Luxury
Honeymoon
Family
$
+2
Info
Summary of reviews
The Westin Cleveland Downtown is a modern and clean hotel with a fantastic location in the city center, making it a perfect base for exploring downtown Cleveland. Guests enjoyed the ease of walking to nearby attractions and found the staff to be friendly and accommodating. Although there were some negative reviews regarding limited dining options and high prices, the breakfast buffet and Urban Farmer restaurant were generally well-received. The rooms received mixed reviews with some guests noting outdated decor and cleanliness issues, but many found them spacious and comfortable with notably comfortable beds. Guests also had mixed experiences with the parking options at the hotel. However, overall, The Westin Cleveland Downtown received very good reviews with many guests exceeding their expectations and praising the exceptional service provided by the staff.
Categories
Luxury
Golf
Sustainability Journey
$
+5
Info
Summary of reviews
Positive reviews of Purple Skies Homestead consistently praise the friendly and accommodating hosts, who are described as gracious, thoughtful and welcoming. Guests appreciate the warm welcome and the feeling of being at home, as well as the opportunity to have great conversations over breakfast. The hosts are also commended for their hospitality and their helpfulness in recommending local activities and attractions. Overall, Purple Skies Homestead is highly recommended for those seeking a comfortable and welcoming stay with wonderful hosts.
Categories
Small
Ski
Free Wi-Fi
$
+5
Info
Categories
Adult Only
Small
Parking
EV charging stations
$
+2
Info
Categories
Small
Nightlife
Parking
$
+9
Info
Summary of reviews
La Quinta Inn & Suites by Wyndham Cleveland Airport West excels in providing a convenient and accessible location for its guests. Positioned near the Cleveland Airport, the hotel offers a free shuttle service and easy access to major highways, shopping centers, retail stores and an array of local dining options. This strategic location is highly appreciated by travelers for both leisurely and business purposes, contributing significantly to the positive experiences at the hotel.
Breakfast at the hotel receives mixed reviews. While some guests appreciate the hot breakfast options, including fresh coffee, juice, eggs, waffles and occasionally sausage, others feel that the offerings could be more varied. The breakfast quality is generally perceived as decent but the limited selection and issues such as cold food and strict closing time at 9 am leave room for improvement.
The rooms at La Quinta by Wyndham are noted to be modern and well-equipped with comfortable beds and appealing decor, particularly for pet-friendly options. However, some guests report issues related to room maintenance and cleanliness, such as sticky bathroom doors, malfunctioning amenities, moldy shower curtains, dirty linens and inconsistent room temperatures. These issues suggest a need for enhanced attention to detail and more rigorous upkeep.
Cleanliness across the hotel receives mixed feedback. While many guests find the hotel and rooms to be clean and comfortable, there are notable concerns raised regarding vacuuming needs, dirty bathrooms, mold and general maintenance issues. Mixed experiences highlight a need for consistent cleaning practices to ensure a uniformly pleasant stay.
Staff professionalism and friendliness are among the strongest assets of the hotel, as guests commonly praise the helpful, accommodating and courteous nature of the staff. Positive interactions with the front desk employees and attentive service contribute to a welcoming atmosphere. However, a few instances of unprofessional behavior and communication issues were noted, although these appear to be exceptions.
The pool facility also generates mixed feelings. While some guests find the pool amazing and appreciate its addition to their stay, others point out recurring cleanliness and maintenance issues, such as cloudy water, grime and a malfunctioning hot tub. Consistent upkeep could enhance guest satisfaction significantly.
Parking at the hotel is a highlight due to its convenience and ample availability of spots. The proximity to a gas station and mall adds to the overall ease for travelers, further enhancing the guest experience.
Lastly, opinions on the beds are divided. Some guests find them comfortable and conducive to a good night's sleep, while others express dissatisfaction with issues ranging from saggy mattresses and dirty sheets to poor-quality pillow materials. This variability in comfort indicates potential for improvement in bedding quality to ensure a more restful experience for all guests.
In summary, La Quinta Inn & Suites by Wyndham Cleveland Airport West offers a convenient, well-located stay with commendable staff and adequate amenities. However, addressing recurring maintenance, cleanliness and comfort issues could elevate the guest experience further.
Breakfast at the hotel receives mixed reviews. While some guests appreciate the hot breakfast options, including fresh coffee, juice, eggs, waffles and occasionally sausage, others feel that the offerings could be more varied. The breakfast quality is generally perceived as decent but the limited selection and issues such as cold food and strict closing time at 9 am leave room for improvement.
The rooms at La Quinta by Wyndham are noted to be modern and well-equipped with comfortable beds and appealing decor, particularly for pet-friendly options. However, some guests report issues related to room maintenance and cleanliness, such as sticky bathroom doors, malfunctioning amenities, moldy shower curtains, dirty linens and inconsistent room temperatures. These issues suggest a need for enhanced attention to detail and more rigorous upkeep.
Cleanliness across the hotel receives mixed feedback. While many guests find the hotel and rooms to be clean and comfortable, there are notable concerns raised regarding vacuuming needs, dirty bathrooms, mold and general maintenance issues. Mixed experiences highlight a need for consistent cleaning practices to ensure a uniformly pleasant stay.
Staff professionalism and friendliness are among the strongest assets of the hotel, as guests commonly praise the helpful, accommodating and courteous nature of the staff. Positive interactions with the front desk employees and attentive service contribute to a welcoming atmosphere. However, a few instances of unprofessional behavior and communication issues were noted, although these appear to be exceptions.
The pool facility also generates mixed feelings. While some guests find the pool amazing and appreciate its addition to their stay, others point out recurring cleanliness and maintenance issues, such as cloudy water, grime and a malfunctioning hot tub. Consistent upkeep could enhance guest satisfaction significantly.
Parking at the hotel is a highlight due to its convenience and ample availability of spots. The proximity to a gas station and mall adds to the overall ease for travelers, further enhancing the guest experience.
Lastly, opinions on the beds are divided. Some guests find them comfortable and conducive to a good night's sleep, while others express dissatisfaction with issues ranging from saggy mattresses and dirty sheets to poor-quality pillow materials. This variability in comfort indicates potential for improvement in bedding quality to ensure a more restful experience for all guests.
In summary, La Quinta Inn & Suites by Wyndham Cleveland Airport West offers a convenient, well-located stay with commendable staff and adequate amenities. However, addressing recurring maintenance, cleanliness and comfort issues could elevate the guest experience further.
Categories
Golf
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Parking
$
+5
Info
Categories
Golf
Sustainability Journey
Family
$
+2
Info
Summary of reviews
Drury Inn & Suites Cleveland Beachwood is widely praised by guests for its exceptional service and top-notch amenities, making it a desirable choice for travelers visiting the Cleveland area. Its prime location provides easy access to downtown Cleveland and nearby attractions, while nestled in a peaceful wooded setting that offers a tranquil atmosphere. The hotel is conveniently located near shopping centers and a variety of dining options, enhancing accessibility for both leisure and business travelers.
Guests enjoy complimentary meals, including a standout breakfast buffet and evening Kickback dinner, both offering a variety and quality that exceed typical hotel fare. The rooms are consistently noted for their cleanliness and spaciousness, equipped with modern amenities like mini fridges and microwaves for added comfort. Impressive bed comfort and a quiet environment contribute to a restful stay, complemented by well-maintained facilities such as a gym and pool area.
The staff at Drury Inn & Suites Cleveland Beachwood receive high praise for their friendliness and professionalism, often going above and beyond to ensure a pleasant stay. The hotel's Wi-Fi and parking facilities are reliable, further enhancing the convenience and value for guests. Families find the hotel particularly accommodating, with family-friendly amenities and ample space for leisure activities. Overall, Drury Inn & Suites Cleveland Beachwood offers excellent value and an inviting atmosphere, making it a preferred destination for travelers seeking relaxation and quality hospitality in the Cleveland area.
Guests enjoy complimentary meals, including a standout breakfast buffet and evening Kickback dinner, both offering a variety and quality that exceed typical hotel fare. The rooms are consistently noted for their cleanliness and spaciousness, equipped with modern amenities like mini fridges and microwaves for added comfort. Impressive bed comfort and a quiet environment contribute to a restful stay, complemented by well-maintained facilities such as a gym and pool area.
The staff at Drury Inn & Suites Cleveland Beachwood receive high praise for their friendliness and professionalism, often going above and beyond to ensure a pleasant stay. The hotel's Wi-Fi and parking facilities are reliable, further enhancing the convenience and value for guests. Families find the hotel particularly accommodating, with family-friendly amenities and ample space for leisure activities. Overall, Drury Inn & Suites Cleveland Beachwood offers excellent value and an inviting atmosphere, making it a preferred destination for travelers seeking relaxation and quality hospitality in the Cleveland area.
Categories
Family
Pool
Outdoor Pool
Business
$
+7
Info
Summary of reviews
Hampton Inn & Suites Cleveland-Beachwood receives overwhelmingly positive reviews, with guests frequently commending its prime location, excellent amenities, and attentive service. Situated in Beachwood, just outside Cleveland, the hotel offers a convenient base with easy access to Highway 271, making it ideal for both leisure and business travelers. The area is described as safe and inviting, with a multitude of dining, shopping, and entertainment options nearby, including an outdoor mall and Pinecrest shopping area, ensuring guests have plenty to explore.
The hotel's breakfast is another standout feature, delighting guests with a wide array of fresh, hot options such as omelettes, breakfast meats, and make-your-own waffles. The complimentary breakfast often exceeds expectations, enhancing the value of each stay. Guests appreciate the fresh fruit, tasty bagels, and occasional smoothie offerings, with the friendliness of the breakfast staff adding to the positive experience.
The rooms at Hampton Inn & Suites Cleveland-Beachwood are praised for their cleanliness, spaciousness, and comfort. Guests emphasize the spotlessly clean and well-decorated rooms, noting the comfortable beds and pillows that contribute to a restful stay. The newly renovated rooms add a modern touch, and the presence of amenities like fridges further enhances convenience. The hotel's atmosphere is described as inviting, with a terrific ambiance flowing from common areas to individual rooms.
Cleanliness is a major highlight, with the hotel consistently noted as exceptionally well-maintained throughout both private and shared spaces, creating a welcoming environment. The staff receives accolades for their exceptional service, known for their politeness, friendliness, and professionalism. Guests frequently mention the accommodating front desk team and the unwavering dedication of the staff to ensure a pleasant stay.
Families particularly enjoy the delightful pool area, which is clean and well-maintained. The indoor pool and hot tub are praised as key attractions, especially appreciated by children and families. While a few minor issues are noted, such as the pool temperature and occasional hot tub maintenance, the overall pool experience is positive.
The beds receive special mention for their exceptional comfort, with guests often describing them as super comfortable, leading to restful nights. The combination of soft pillows and quality linens ensures a relaxing stay, further cementing the hotel as a reliable choice for travelers seeking comfort.
Overall, Hampton Inn & Suites Cleveland-Beachwood is highly regarded for its excellent location, quality amenities, and exceptional service, making it an outstanding choice for visitors seeking a dependable and enjoyable stay.
The hotel's breakfast is another standout feature, delighting guests with a wide array of fresh, hot options such as omelettes, breakfast meats, and make-your-own waffles. The complimentary breakfast often exceeds expectations, enhancing the value of each stay. Guests appreciate the fresh fruit, tasty bagels, and occasional smoothie offerings, with the friendliness of the breakfast staff adding to the positive experience.
The rooms at Hampton Inn & Suites Cleveland-Beachwood are praised for their cleanliness, spaciousness, and comfort. Guests emphasize the spotlessly clean and well-decorated rooms, noting the comfortable beds and pillows that contribute to a restful stay. The newly renovated rooms add a modern touch, and the presence of amenities like fridges further enhances convenience. The hotel's atmosphere is described as inviting, with a terrific ambiance flowing from common areas to individual rooms.
Cleanliness is a major highlight, with the hotel consistently noted as exceptionally well-maintained throughout both private and shared spaces, creating a welcoming environment. The staff receives accolades for their exceptional service, known for their politeness, friendliness, and professionalism. Guests frequently mention the accommodating front desk team and the unwavering dedication of the staff to ensure a pleasant stay.
Families particularly enjoy the delightful pool area, which is clean and well-maintained. The indoor pool and hot tub are praised as key attractions, especially appreciated by children and families. While a few minor issues are noted, such as the pool temperature and occasional hot tub maintenance, the overall pool experience is positive.
The beds receive special mention for their exceptional comfort, with guests often describing them as super comfortable, leading to restful nights. The combination of soft pillows and quality linens ensures a relaxing stay, further cementing the hotel as a reliable choice for travelers seeking comfort.
Overall, Hampton Inn & Suites Cleveland-Beachwood is highly regarded for its excellent location, quality amenities, and exceptional service, making it an outstanding choice for visitors seeking a dependable and enjoyable stay.
Categories
Golf
Pool
Heated Pool
Indoor Pool
Gym
$
+7
Info
Summary of reviews
Hampton Inn Cleveland-Solon consistently receives positive reviews from guests, who appreciate its strategic and tranquil location in a safe corner of Cleveland. The hotel offers convenient access to local attractions, including the Rock and Roll Hall of Fame and Cuyahoga National Park, as well as nearby dining and shopping options. This practical setting, combined with easy access to major routes, makes the hotel an appealing choice for travelers seeking both leisure and business accommodations.
Guests commend the breakfast experience for its variety and quality, highlighting the complimentary offerings such as eggs, sausage, fruit, yogurt, and homemade biscuits. The breakfast is often described as excellent, with standout coffee available all day. The friendly atmosphere, enhanced by staff like the welcoming breakfast host Paulie, adds to the enjoyment.
The hotel boasts inviting, spacious rooms that are beautifully updated and immaculately clean. Well-equipped with modern amenities, these accommodations offer a quiet atmosphere for restful sleep, supported by comfortable beds and fluffy pillows. Any variability in mattress comfort is overshadowed by the overall positive experience.
Exceptional cleanliness is a hallmark of Hampton Inn Cleveland-Solon, with guests noting the spotless environment and updated interiors. The friendly, efficient staff consistently provide a warm welcome, ensuring all areas, including the pool, are well-maintained and inviting. The pool, praised for its cleanliness and pleasant ambiance, is enjoyed by families.
The staff at Hampton Inn Cleveland-Solon receive high praise for their friendliness and professionalism, enhancing the overall guest experience. From helpful front desk service to a dedicated breakfast crew, the team is consistently noted for their readiness to assist and accommodate special requests.
Overall, Hampton Inn Cleveland-Solon delivers an excellent guest experience through its combination of convenience, comfort, cleanliness, and exceptional service, making it a solid choice for travelers visiting the Cleveland area.
Guests commend the breakfast experience for its variety and quality, highlighting the complimentary offerings such as eggs, sausage, fruit, yogurt, and homemade biscuits. The breakfast is often described as excellent, with standout coffee available all day. The friendly atmosphere, enhanced by staff like the welcoming breakfast host Paulie, adds to the enjoyment.
The hotel boasts inviting, spacious rooms that are beautifully updated and immaculately clean. Well-equipped with modern amenities, these accommodations offer a quiet atmosphere for restful sleep, supported by comfortable beds and fluffy pillows. Any variability in mattress comfort is overshadowed by the overall positive experience.
Exceptional cleanliness is a hallmark of Hampton Inn Cleveland-Solon, with guests noting the spotless environment and updated interiors. The friendly, efficient staff consistently provide a warm welcome, ensuring all areas, including the pool, are well-maintained and inviting. The pool, praised for its cleanliness and pleasant ambiance, is enjoyed by families.
The staff at Hampton Inn Cleveland-Solon receive high praise for their friendliness and professionalism, enhancing the overall guest experience. From helpful front desk service to a dedicated breakfast crew, the team is consistently noted for their readiness to assist and accommodate special requests.
Overall, Hampton Inn Cleveland-Solon delivers an excellent guest experience through its combination of convenience, comfort, cleanliness, and exceptional service, making it a solid choice for travelers visiting the Cleveland area.
Categories
Ski
Sustainability Journey
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
The Drury Plaza Hotel Cleveland Downtown is a highly recommended hotel for tourists wanting to see and do as much as possible in the heart of the city. The hotel's location is unbeatable with major attractions and restaurants within walking distance. Guests love the complimentary breakfast and dinner/snacks with many raving about the quality and taste of the food. The hotel's dining options are fantastic with the free dinner being a favorite among guests. The rooms are spacious, clean and comfortable with some offering amazing views of the Christmas lights. The hotel's staff is exceptional with friendly and attentive personnel who go out of their way to ensure that every guest's stay is as comfortable as possible. The hotel is also family-friendly with activities that will keep the kids entertained, including a pool and hot tub. Guests have left comments of beautiful and amazing memories that their kids want to relive every year. The Drury Plaza Hotel Cleveland Downtown is a great option for those who want to attend sporting events but also want to stay in comfort with their family. The hotel's beds are also highly praised with guests describing them as very comfortable. Overall, the Drury Plaza Hotel Cleveland Downtown is a beautiful, comfortable and clean hotel that guests highly recommend.
Categories
Honeymoon
Family
Dog Friendly
$
+1
Info
Summary of reviews
The Hilton Cleveland Downtown is a modern and comfortable hotel with a great location. The staff is friendly and the hotel is very clean. The drinks at Bar32 are made perfectly, although the Eliot Ness needs improvement. While some guests found the hotel disappointing, others thought it was superb. The hotel offers reasonable pricing for a holiday weekend, but be careful when venturing outside as the surrounding area can be scary and filthy. The only downsides are the limited dinner menu and high drink prices in the restaurant, as well as the steep self-parking fee and bed taxes. Overall, the Hilton Cleveland Downtown is a decent choice for a comfortable stay in Cleveland.
Categories
Sustainability Journey
Honeymoon
Family
$
Info
Summary of reviews
The Hyatt Regency Cleveland at The Arcade is a highly recommended hotel for those seeking a central location in Cleveland. The hotel's prime spot in the heart of downtown puts guests within walking distance of many attractions, shops and restaurants. The historic architecture of the building is also a highlight, adding to its charm and allure. While some guests had mixed experiences with the breakfast offerings and parking options, the hotel's staff received high marks for their exceptional customer service. The rooms were generally comfortable, clean and spacious with some offering spectacular views of the city. The hotel is generally very clean and comfortable, though some guests had negative experiences with unclean rooms. Families with slightly older children will appreciate the unique architecture of The Arcade, while those interested in historical design and culture will love the hotel's rich architectural and cultural significance. Overall, the Hyatt Regency Cleveland at The Arcade is a great option for a city hotel in a prime location.
Categories
Historic
Honeymoon
Family
$
+6
Info
Categories
Golf
Family
Business
$
+4
Info
Summary of reviews
Hotel Indigo Cleveland Downtown by IHG, is an exceptional choice for visitors seeking proximity to key Cleveland attractions. Perfectly located in the heart of Cleveland’s sports and entertainment district, the hotel allows effortless access to Rocket Mortgage FieldHouse, Progressive Field and other downtown venues. The prime location makes it an ideal base for those attending concerts, MLB and NBA games or exploring local sights such as the Rock and Roll Hall of Fame.
Guests commend the hotel for its clean, newly updated rooms featuring modern decor and numerous amenities like mini-fridges, coffee makers, irons and safes. The beds and pillows are particularly praised for their comfort, ensuring restful nights. Although some rooms face minor maintenance issues and limitations such as small bathrooms and the absence of microwaves, the overall experience remains highly satisfactory with spacious and beautifully decorated rooms.
The cleanliness of the hotel receives mixed reviews. While many guests find the rooms well-maintained, spacious and clean, there are instances of housekeeping inconsistencies with reports of visible dust, dirty carpets and inadequately cleaned bathrooms. Despite these occasional lapses, the charming decor and comfortable accommodations contribute to a generally positive atmosphere.
Breakfast experiences are varied with many guests complimenting the breakfast staff for their great service and delicious offerings. However, some faced challenges like slow service due to understaffing, empty buffet trays and cleanliness issues in the dining area. The lack of a complimentary breakfast also led to additional costs for some guests.
The hotel's staff is frequently praised for their friendliness and helpfulness, significantly enhancing guest satisfaction. Exceptional service is noted across various departments, including the front desk, housekeeping and the restaurant/bar staff. Specific team members are highlighted for their efficiency and accommodating nature, contributing positively to the overall guest experience.
Overall, Hotel Indigo Cleveland Downtown stands out for its advantageous location, comfortable and clean accommodations and exceptional service from its staff. Despite some areas needing improvement, the hotel remains a recommended option for those visiting Cleveland, offering a blend of comfort, convenience and friendly hospitality.
Guests commend the hotel for its clean, newly updated rooms featuring modern decor and numerous amenities like mini-fridges, coffee makers, irons and safes. The beds and pillows are particularly praised for their comfort, ensuring restful nights. Although some rooms face minor maintenance issues and limitations such as small bathrooms and the absence of microwaves, the overall experience remains highly satisfactory with spacious and beautifully decorated rooms.
The cleanliness of the hotel receives mixed reviews. While many guests find the rooms well-maintained, spacious and clean, there are instances of housekeeping inconsistencies with reports of visible dust, dirty carpets and inadequately cleaned bathrooms. Despite these occasional lapses, the charming decor and comfortable accommodations contribute to a generally positive atmosphere.
Breakfast experiences are varied with many guests complimenting the breakfast staff for their great service and delicious offerings. However, some faced challenges like slow service due to understaffing, empty buffet trays and cleanliness issues in the dining area. The lack of a complimentary breakfast also led to additional costs for some guests.
The hotel's staff is frequently praised for their friendliness and helpfulness, significantly enhancing guest satisfaction. Exceptional service is noted across various departments, including the front desk, housekeeping and the restaurant/bar staff. Specific team members are highlighted for their efficiency and accommodating nature, contributing positively to the overall guest experience.
Overall, Hotel Indigo Cleveland Downtown stands out for its advantageous location, comfortable and clean accommodations and exceptional service from its staff. Despite some areas needing improvement, the hotel remains a recommended option for those visiting Cleveland, offering a blend of comfort, convenience and friendly hospitality.
Categories
Honeymoon
Dog Friendly
Business
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