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Summary of reviewsClarion Hotel & Suites BWI Airport North offers a location that is highly appreciated by travelers for its convenience and safety. Situated near the airport and well-connected to local amenities, the hotel is an excellent choice for those looking to explore Baltimore, access train stations, or head to the cruise terminal. Despite mixed reviews on the hotel’s condition, the location remains a strong point.
The rooms provide a mixed experience for guests. Some are satisfied with clean and spacious accommodations that offer good value for the price. However, the hotel shows signs of aging, with many rooms needing maintenance and updates. Discrepancies in cleanliness and functionality, such as unpleasant odors and malfunctioning amenities, detract from the overall experience. Guests should consider the affordability of the hotel against the varying room conditions.
Cleanliness is another area of mixed feedback. While certain rooms are found to be comfortable and well-lit, consistent concerns are raised about pest infestations and maintenance issues. The condition of public areas and visible signs of wear and tear, such as peeling paint and rotting doors, further affect impressions. Despite challenges, interactions with the cleaning staff are generally positive.
The hotel's staff is frequently celebrated for their friendliness and efficiency. From the front desk to housekeeping, staff members are noted for their welcoming and accommodating nature, ensuring guests feel valued. These attributes largely contribute to positive perceptions of the hotel, offsetting some of the negative aspects related to maintenance.
The comfort of the beds is a key highlight, with guests often describing them as extremely comfortable, contributing to restful nights. This feature, combined with the friendly staff and competitive pricing, enhances the overall appeal of the hotel.
Overall, Clarion Hotel & Suites BWI Airport North benefits from an advantageous location and commendable staff service, though improvements in room conditions and cleanliness are necessary to elevate the hotel’s overall quality.
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