Crowne Plaza Hotel Brugge by IHG
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Summary of reviewsThe Crowne Plaza Hotel Brugge by IHG, garners strong positive reviews across various categories, making it a highly recommended choice for travelers to Bruges.
Centrally located in the heart of Bruges, this hotel is an excellent base for exploring the historic city on foot. Guests praise its proximity to iconic landmarks, main squares, museums, canals and the vibrant market center, all while maintaining a peaceful retreat. The convenience of nearby bus stops and an underground parking garage further enhances the overall experience.
Breakfast at the hotel stands out with its extensive and high-quality selection, featuring both hot and cold options. Fresh fruit, pastries, cooked foods, meats, cheeses and various types of bread cater to different tastes, earning terms like "top-notch" and "fantastic." Guests also appreciate the friendly and attentive service during their morning meal.
Dining experiences at the hotel's restaurant are generally positive with evening meals and special themed dinners receiving commendations for their quality and service. However, some guests find the dinner menu limited and prices on the higher side.
The rooms at Crowne Plaza Hotel Brugge are frequently described as spacious, comfortable and modern with well-maintained cleanliness. Guests enjoy amenities such as coffee-making machines and soundproofing, ensuring a comfortable stay. Although some rooms may have minor issues like inadequate lighting or occasional noise, the overall feedback is positive.
The hotel's cleanliness receives extensive praise with guests highlighting the spotless condition of rooms and facilities. The cleaning staff is commended for maintaining high standards, though a few reviews mention occasional lapses in housekeeping.
The exceptional staff at Crowne Plaza Hotel Brugge is often highlighted as a key highlight. Friendly, helpful and attentive staff members enhance the overall guest experience with many guests appreciating their professionalism and local knowledge.
Wi-Fi at the hotel is generally reliable and fast, though a few guests report occasional issues with connectivity. The gym and pool facilities provide additional amenities with some noting the gym's small size and limited equipment. The pool is appreciated for its inviting atmosphere but can become crowded during peak times.
Parking options at the hotel are convenient and secure with many guests valuing the underground parking. However, the cost of parking is noted as high by some. The availability and accessibility of EV charging stations, including Tesla chargers, are a notable advantage for electric vehicle users.
Overall, the Crowne Plaza Hotel Brugge by IHG, stands out for its fantastic location, comfortable accommodations, excellent breakfast and exceptional staff, making it a top choice for travelers to Bruges.
Categories
Centrally located in the heart of Bruges, this hotel is an excellent base for exploring the historic city on foot. Guests praise its proximity to iconic landmarks, main squares, museums, canals and the vibrant market center, all while maintaining a peaceful retreat. The convenience of nearby bus stops and an underground parking garage further enhances the overall experience.
Breakfast at the hotel stands out with its extensive and high-quality selection, featuring both hot and cold options. Fresh fruit, pastries, cooked foods, meats, cheeses and various types of bread cater to different tastes, earning terms like "top-notch" and "fantastic." Guests also appreciate the friendly and attentive service during their morning meal.
Dining experiences at the hotel's restaurant are generally positive with evening meals and special themed dinners receiving commendations for their quality and service. However, some guests find the dinner menu limited and prices on the higher side.
The rooms at Crowne Plaza Hotel Brugge are frequently described as spacious, comfortable and modern with well-maintained cleanliness. Guests enjoy amenities such as coffee-making machines and soundproofing, ensuring a comfortable stay. Although some rooms may have minor issues like inadequate lighting or occasional noise, the overall feedback is positive.
The hotel's cleanliness receives extensive praise with guests highlighting the spotless condition of rooms and facilities. The cleaning staff is commended for maintaining high standards, though a few reviews mention occasional lapses in housekeeping.
The exceptional staff at Crowne Plaza Hotel Brugge is often highlighted as a key highlight. Friendly, helpful and attentive staff members enhance the overall guest experience with many guests appreciating their professionalism and local knowledge.
Wi-Fi at the hotel is generally reliable and fast, though a few guests report occasional issues with connectivity. The gym and pool facilities provide additional amenities with some noting the gym's small size and limited equipment. The pool is appreciated for its inviting atmosphere but can become crowded during peak times.
Parking options at the hotel are convenient and secure with many guests valuing the underground parking. However, the cost of parking is noted as high by some. The availability and accessibility of EV charging stations, including Tesla chargers, are a notable advantage for electric vehicle users.
Overall, the Crowne Plaza Hotel Brugge by IHG, stands out for its fantastic location, comfortable accommodations, excellent breakfast and exceptional staff, making it a top choice for travelers to Bruges.
Hotel Taking Steps Towards Sustainability
Crowne Plaza Hotel Brugge holds the Green Key certification, indicating their commitment to sustainable practices. They emphasize sustainability at the core of their values and have taken measures to minimize their environmental impact, including installing solar panels.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Family Friendly Hotel
Situated in the historic center, this hotel offers an indoor swimming pool and family rooms. Breakfast is complimentary for children under 12 when dining with adults, adding value for families.
Hotel with Swimming Pool
This hotel features a sauna and an indoor swimming pool. It is located in the Historic Centre of Brugge district, offering a unique location.
Heated Pool Indoor Pool
Business Hotel
This hotel offers 12 meeting rooms with contemporary facilities and free Wi-Fi, accommodating up to 400 people. It features modern rooms with USB loaders and smart TVs, along with amenities like a business center, AV support, and translation booths. The hotel provides options for board meetings and larger conferences, with unique venues like the Sint-Donaas church available for events.
Hotel with Parking
The hotel offers convenient underground parking and is located in the city center. It is close to many attractions.
EV charging stations
Accessible Hotel
This hotel has a lowered footpath allowing access to benches by wheelchair on Burg Square.
Hotel with Gym
Located in the heart of Bruges, this hotel features a well-equipped fitness center. Guests can enjoy a workout and then easily explore the historic city center.
Hotel with EV Charging Stations
Crowne Plaza Hotel Brugge offers EV charging facilities according to the provided data. This amenity is available for guests who need to charge their electric vehicles on site.
4-Star Hotel
This hotel is situated in the historic center of Bruges, offering modern comforts and excellent service. Its central location makes it ideal for exploring the city's heritage sites.
Hotel with Indoor Pool
Crowne Plaza Hotel Brugge offers an indoor swimming pool for guests. The hotel also provides a sauna and a fitness centre.
Hotel with Heated Pool
This hotel is situated in the city center and provides guests with access to a heated indoor pool, sauna, and fitness area. The pool is located on the 8th floor.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Guest Reviews
The Crowne Plaza Hotel Brugge by IHG, boasts an exceptional location that guests consistently praise. Centrally situated in the heart of Bruges, this hotel is ideally positioned for exploring the historic city on foot. Guests appreciate its prime location next to iconic landmarks, main squares, museums, canals and the bustling market center. The proximity to tourist attractions and ease of access make it a perfect base for any traveler.
The hotel's central yet quiet setting allows visitors to enjoy the vibrant atmosphere while ensuring a peaceful retreat at the end of the day. Many reviews highlight the convenience of nearby bus stops and the availability of an underground parking garage, enhancing the overall experience for guests arriving by car.
In addition to its unbeatable location, the hotel's rooms are described as spacious, comfortable and modern with clean facilities that contribute to a cozy stay. The quality of service, including the friendly and attentive staff, adds to the overall satisfaction.
Guests also mention the excellent breakfast offered at the hotel, providing a great start to a day of sightseeing. The combination of a fantastic location, comfortable accommodations and top-notch service make the Crowne Plaza Hotel Brugge a highly recommended choice for visitors looking to fully experience the charm of Bruges.
The breakfast experience at Crowne Plaza Hotel Brugge by IHG, consistently garners positive remarks for its extensive selection and high quality. Guests frequently highlight the wide array of choices available, including both hot and cold options, ensuring there is something for everyone. Many have described the breakfast as delicious with notable mentions of fresh fruit, pastries, cooked foods, meats, cheeses and various types of bread. Special praise is often given to the breakfast's variety and its ability to cater to different tastes and preferences, making it stand out compared to other hotels of the same category.
Several reviews emphasize the exceptional quality of the breakfast, often using terms like "top-notch," "superb," and "fantastic" to describe their experience. The organized layout and the ability to enjoy breakfast with a view of the old center or from a terrace add to the positive dining experience. Staff friendliness and attentiveness also receive commendations, contributing to a welcoming atmosphere.
However, some criticisms arise occasionally about the breakfast's cost with several guests feeling it is overpriced. A few reviews also mention the breakfast area can become crowded, particularly on weekends and that the space might be limited given the number of guests. Despite these minor issues, many guests still find the breakfast well worth the price due to its variety and quality.
Overall, the breakfast at Crowne Plaza Hotel Brugge is widely recognized for its extensive offerings, excellent quality and attentive service, making it a significant highlight for many visitors.
The dining experience at the Crowne Plaza Hotel Brugge by IHG, generally left a positive impression on guests, especially for those enjoying their breakfast, lunch or dinner on-site. Many praised the excellent quality and deliciousness of the food served at the hotel's restaurant. The evening meals were often highlighted as being particularly good with some guests remarking on the pleasant and attentive service they received. Special themed dinners, such as Christmas and New Year's Eve menus, were also well-received, adding a festive touch to their dining experiences.
Guests found the hotel's restaurant to be convenient for on-site dining, making it easy to enjoy a meal without leaving the premises. The breakfast buffet, in particular, garnered positive comments for its variety and quality with some noting the great experience of dining on the terrace.
However, there were a few areas where the dining experience could be improved. Some guests found the dinner menu to be limited and a few experienced slow service or felt that the restaurant did not entirely live up to their expectations. Additionally, some mentioned that the prices were on the higher side, which occasionally detracted from the overall dining enjoyment.
Despite these minor drawbacks, most guests appreciated the good value for money and the quality of the meals. The hotel staff were often commended for recommending other lovely places to eat nearby, which gave guests a range of dining options during their stay. Overall, dinner at the Crowne Plaza Hotel Brugge offered a generally satisfying experience with occasional room for improvement.
The guest reviews of Crowne Plaza Hotel Brugge by IHG, paint a picture of well-maintained comfort and ample space. The rooms are consistently described as comfortable, clean and spacious with many noting their large size and modern decor. Beds are often highlighted as particularly comfortable, ensuring a good night's sleep. The hotel also offers well-equipped rooms with amenities like coffee making machines and soundproofing, adding to the overall comfort and convenience for guests.
Despite these positives, some reviews mention that certain rooms can be too warm and a few lacked adequate lighting or had issues with soundproofing. Additionally, some rooms appeared dated or not as luxurious as expected with occasional maintenance concerns like damaged furniture. A few guests also noted that rooms were smaller than anticipated and could be noisy if located on the street side.
Overall, the hotel seems to excel in providing spacious, clean and comfortable rooms, making it a reliable choice for a pleasant stay in the heart of Brugge.
The bed experience at Crowne Plaza Hotel Brugge by IHG, consistently receives high praise in guest reviews. Many guests highlight the comfort of the beds with terms such as "comfortable beds," "extremely comfortable beds," and "super comfortable beds" frequently mentioned. The quality of the bedding is also appreciated, often described as "excellent," "top quality," and "heavenly." The king-size beds, large beds and the ability to have two large double beds in a room stand out as significant advantages, providing ample space and comfort.
Although some reviews point out that a few beds were too narrow or softer than preferred, the majority consensus is that the beds are very comfortable, ensuring a good night's sleep. Some guests found the beds exceptionally comfortable with comfy pillows adding to the overall positive sleeping experience. Issues such as hard mattresses and narrow beds were noted but seem to be less common.
Overall, the beds and bedding at Crowne Plaza Hotel Brugge are frequently highlighted as a positive aspect, contributing to a cozy and restful stay.
The Crowne Plaza Hotel Brugge by IHG, has received extensive positive feedback regarding its cleanliness from its guests. Many guests highlighted the hotel's spotless condition, noting that the entire property, including rooms and facilities, is very clean and well-maintained. Rooms are frequently described as pristine, fresh and comfortable with modern furnishings and decoration that guests appreciated. The hygiene standards of the bathrooms and common areas are generally considered excellent, contributing significantly to the overall pleasant stay experience.
The hotel staff, particularly the cleaning team, were also commended for maintaining high cleanliness standards and regularly ensuring well-prepared rooms upon guests' arrival. Many guests found the hotel's atmosphere to be neat and tidy, bolstering the appeal of the spacious and beautifully decorated rooms.
However, a few reviews indicated occasional lapses in housekeeping with reports of inconsistent cleanliness in some areas, such as dirty duvets, stained curtains, unclean carpets and not properly cleaned bathrooms and toilets. There were mentions of spotty housekeeping and specific incidents where the cleaning was not up to the advertised standard. Despite these few complaints, the majority of the guest reviews affirm the hotel's commitment to cleanliness, reinforcing its reputation as a clean and inviting place to stay.
The Crowne Plaza Hotel Brugge by IHG, has received glowing reviews for its exceptional staff. Words like friendly, helpful and attentive come up frequently in guest accounts, painting a picture of a team dedicated to providing excellent service. Guests highlighted the warm, welcoming demeanor of the staff, especially at reception, where smooth check-ins and courteous interactions were the norm.
The professionalism of the staff was also noted with mentions of their multilingual abilities and local knowledge, enhancing the overall guest experience. Several guests appreciated the thoughtful assistance provided, from handling requests perfectly to offering suggestions on local restaurants. The restaurant staff, in particular, were praised for their friendliness and attentiveness, contributing to enjoyable dining experiences.
Instances of staff going above and beyond were common with mentions of their smiling greetings, especially from the cleaning team and their readiness to resolve issues promptly. Although a few reviews mentioned impersonal interactions, these were outliers in an otherwise stellar record of hospitality.
In summary, guests of the Crowne Plaza Hotel Brugge consistently commend the staff for their friendliness, helpfulness and professionalism, making them a key highlight of the hotel experience.
The WiFi experience at Crowne Plaza Hotel Brugge by IHG, receives a mixed but predominantly positive response from guests. Numerous reviews highlight the availability of free and fast internet with many praising the strong Wi-Fi signals and the highest speed connections available in the rooms. Guests also appreciate the ease of accessing the WiFi service throughout their stay.
However, some visitors note occasional issues with the Wi-Fi, such as weak signals in certain areas and sporadic connectivity. There are mentions of times when the internet connection was less reliable or slower than expected. Despite these occasional drawbacks, the general consensus points towards good overall performance with many guests finding the WiFi easy to access and satisfactory for their needs.
The gym at the Crowne Plaza Hotel Brugge by IHG, receives mixed reviews from guests. Many appreciated the convenience of having a fitness facility, describing it as small, functional and well-equipped. Phrases like nice gym, good gym and great gym highlight the generally positive experience of those who used the facility. The presence of a gym and swimming pool was considered an added bonus, especially when weather outside was uncooperative.
Despite the praise, some guests pointed out limitations. Several noted that the gym was very small with limited equipment and could benefit from better maintenance and cleanliness. Issues with noise interference from the gym above rooms were also mentioned, as well as the need for more modern and updated equipment. Nonetheless, the fitness area was frequently described as beautiful and clean, suggesting that while it has some drawbacks, it serves its purpose for those looking to stay active during their travels.
The Crowne Plaza Hotel Brugge by IHG, features an indoor swimming pool that receives mixed reviews from guests. Positively highlighted for its inviting and modern atmosphere, the pool is heated and well-maintained, providing a refreshing escape. Guests appreciate the added amenity, especially for the cold evenings and for children's enjoyment. Additionally, the pool area includes access to a sauna and is complemented by a gym on the top floor.
However, several guests note its small size, which can lead to overcrowding, making it difficult to fully enjoy during peak times. Some visitors also mention the occasional chilly temperature of the water and instances where the water appeared cloudy or not sufficiently heated. Despite these shortcomings, the pool remains a valued feature of the hotel, offering a pleasant experience for most who use it.
The Crowne Plaza Hotel Brugge by IHG, offers various parking options that are generally considered convenient with many guests appreciating the secure, underground parking directly beneath the hotel. The availability of on-site parking and ample parking space adds to the convenience, especially given the hotel's central location. Features like a valet and self-parking options are also noted.
However, several reviews mention that the parking fees are quite high with some guests feeling the daily rates are steep. While the facilities are clean and secure and the parking garage is spacious, the cost can seem exorbitant to many visitors. Additionally, the tight parking spaces have been pointed out as a drawback by some. Nonetheless, for those prioritizing convenience and security, the underground parking remains a valuable amenity despite the higher cost.
The Crowne Plaza Hotel Brugge by IHG, offers a variety of convenient electric vehicle (EV) charging options that have been positively noted by guests. The hotel features dedicated EV charging stations, including Tesla chargers, making it a good option for electric car users. Guests appreciate the easy accessibility of these charging points within the carpark. The price for EV charging is 30€. While some reviews noted the absence of charging points, nearby options are also available for those in need. Overall, the availability and convenience of the EV charging facilities are a significant advantage for visitors driving electric vehicles.
The Crowne Plaza Hotel Brugge by IHG, is widely praised as an ideal family destination, particularly noted for its spacious and comfortable family rooms that can accommodate up to four people. Families frequently highlight the hotel's large and clean family rooms, which come equipped with two big beds or even on two levels, making it convenient for both parents and children.
Children especially love the pool, adding an extra element of fun to their stay, while parents appreciate the relaxing atmosphere, complete with amenities like a sauna. The hotel's prime location is also a major plus, providing easy access to family-friendly activities in Brugge.
The hotel offers a mix of positive family-oriented features including free breakfast for children and facilities designed with families in mind. Despite some minor drawbacks such as the absence of a children's meal option and occasional complaints about sofa beds, the overall feedback emphasizes comfort and satisfaction, making it a great choice for family vacations.
Moreover, the family-friendly atmosphere, complete with adjoining rooms for larger families, sets the stage for a comfortable and enjoyable stay. The Crowne Plaza Brugge thus emerges as a highly recommended option for those travelling with children, ensuring that both kids and adults have a memorable and relaxing experience.
The Crowne Plaza Hotel Brugge by IHG, is ideally situated for those looking to enjoy the vibrant nightlife of Brugge. The hotel’s location places guests in the heart of the city's nightlife scene with an array of clubs, pubs and bars just a short walk away, providing ample opportunities to experience the local night scene. Additionally, visitors can find plenty of restaurants and shops in the vicinity, adding to the area's lively atmosphere. The lighting around the hotel is exceptional, ensuring that the night remains inviting and well-lit. However, it is advised to exercise caution when traveling to the clubs. Overall, the proximity to diverse nightlife options and the hotel's strategic location make it an excellent choice for night owls looking to explore Brugge’s evening activities.
The Crowne Plaza Hotel Brugge by IHG, garners consistent praise for delivering a commendable four-star experience. Guests often describe it as an excellent and top-notch hotel that certainly meets the expectations of its rating. The facilities are especially highlighted for exceeding expectations and providing high comfort and privacy. Cleanliness stands out as a strong point with many pointing out that both the rooms and the overall hotel are very clean.
Furthermore, the size of the rooms receives positive remarks with guests appreciating the spacious accommodations. Service at the hotel is generally noted as deserving of its four-star classification with breakfast service also highlighted for its quality.
However, some feedback suggests areas for improvement, such as noise isolation and the absence of amenities like slippers which are often expected at this level. A few reviews indicate that the value for money could be better and that sometimes the service did not fully align with four-star standards.
In summary, the Crowne Plaza Hotel Brugge is largely seen as worthy of its four-star rating, offering a wonderful stay, albeit with a few areas where it could further enhance its guest experience.
Crowne Plaza Hotel Brugge by IHG, receives high marks from business travelers for its impressive range of facilities and services tailored to their needs. Guests appreciate the fully furnished and spacious rooms, perfect for working efficiently and comfortably. The hotel's business meeting rooms, conference rooms and business center are highlighted as excellent resources for hosting meetings and conducting business smoothly.
The hotel’s flexible check-out time adds a layer of convenience for busy professionals, while its central location makes it easily reachable and an ideal hub for business matters. Cleanliness is also a standout feature with the cleaning staff ensuring a pristine environment.
However, some travelers noted that the Wi-Fi could be faster, which is an important aspect for business use. Despite this, the extensive breakfast offerings and the quiet atmosphere further enhance the hotel's appeal as a solid choice for business visits. Overall, Crowne Plaza Hotel Brugge stands out as a safe, comfortable and professionally accommodating venue for business travelers.
The Crowne Plaza Hotel Brugge, an IHG Hotel, receives high marks for its accessibility features, catering well to guests with disabilities. Visitors frequently commend the hotel's easily accessible facilities, including effective wheelchair ramps and dedicated parking spaces. Guests with limited mobility appreciate the accommodations, noting that the rooms are well-suited to their needs. The hotel's location is praised for being accessible from the main road, making it convenient for those with mobility challenges.
The establishment offers a positive experience overall for disabled guests with a range of amenities designed for convenience. The only noted drawback is the presence of some interior steps, which could pose a challenge for wheelchair users. Despite this, the hotel remains highly recommended for its ability to cater to the needs of differently-abled travelers, ensuring a comfortable and accommodating stay.
The Crowne Plaza Hotel Brugge by IHG, boasts a heated indoor pool situated on the 8th floor, making it a unique feature for guests to enjoy. Although some visitors noted that the water could be a bit warmer, the pool still proves to be a popular amenity, especially appreciated during cold evenings. The heated pool, while small, offers a tranquil space perfect for relaxation. While opinions on the temperature vary with some finding the water colder than expected, the availability of a heated pool adds a level of comfort and leisure to the overall guest experience at this hotel.
The Crowne Plaza Hotel Brugge offers a well-maintained indoor pool that is appreciated by guests for its cleanliness and overall quality. Located conveniently on the 8th floor, this heated pool provides a pleasant experience for users, particularly families as children seem to enjoy it immensely. While some guests mention that the pool is relatively small and somewhat difficult to access, the indoor facilities and the great landscaping around the pool area enhance the overall experience. Despite its size, the pool remains a delightful amenity within the hotel, adding an extra level of relaxation and enjoyment to guests' stays.
The Crowne Plaza Hotel Brugge by IHG, stands out as a top choice for honeymooners, frequently highlighted as the perfect location for newlyweds. Guests often commend its brilliant honeymoon suite, describing it as luxurious and ideal for a romantic getaway. The hotel's perfect location in Brugge further enhances its appeal for couples seeking an idyllic honeymoon setting. Additionally, honeymoon guests have appreciated complimentary upgrades, adding an extra touch of special treatment to their stay. Furthermore, the very good breakfast consistently meets guests' expectations, rounding out a memorable and enjoyable experience with many expressing a desire to return.
The Crowne Plaza Hotel Brugge by IHG, offers a stay that is often described as luxurious and worthy of its star rating. Guests consistently praise the hotel for its very luxurious rooms and high standard of service, indicative of a four-star establishment. The hotel’s modern amenities, including safe housing and environmentally friendly features like USB plugs and showers, contribute to an overall luxurious feel. Each room has been noted for its attractiveness and impeccable upkeep and the entire hotel exudes a luxury atmosphere. High-quality service is also a common highlight, ensuring that the experience is both sophisticated and comfortable. Despite its opulence, the rooms maintain a sense of serenity, allowing for a very quiet and restful stay. From the beautiful design to the high-quality amenities, the luxury at Crowne Plaza Hotel Brugge is consistently highlighted by its guests.
The Crowne Plaza Hotel Brugge by IHG, stands out as an exceptional choice for those seeking a romantic retreat. With its beautiful location in the city center, guests are treated to a picturesque setting ideal for romantic evenings and getaways. The hotel is frequently praised for being perfect for romantic weekends, honeymoons and special breaks, making it a top recommendation for couples.
Visitors consistently highlight the romantic atmosphere and quality accommodations, noting that the hotel provides the perfect backdrop for an unforgettable stay. Surroundings include romantic spots and nearby restaurants that enhance the overall experience, offering delightful dining options to complement the romantic ambiance.
Whether it's the stunning views, the charming hotel bar for a night beer, or the impeccable service, staying at the Crowne Plaza Hotel Brugge ensures a memorable, romantic experience. It's an ideal destination for anyone looking to celebrate love in the heart of Bruges.
Location Show Map
Location
The hotel's central yet quiet setting allows visitors to enjoy the vibrant atmosphere while ensuring a peaceful retreat at the end of the day. Many reviews highlight the convenience of nearby bus stops and the availability of an underground parking garage, enhancing the overall experience for guests arriving by car.
In addition to its unbeatable location, the hotel's rooms are described as spacious, comfortable and modern with clean facilities that contribute to a cozy stay. The quality of service, including the friendly and attentive staff, adds to the overall satisfaction.
Guests also mention the excellent breakfast offered at the hotel, providing a great start to a day of sightseeing. The combination of a fantastic location, comfortable accommodations and top-notch service make the Crowne Plaza Hotel Brugge a highly recommended choice for visitors looking to fully experience the charm of Bruges.
Breakfast
Several reviews emphasize the exceptional quality of the breakfast, often using terms like "top-notch," "superb," and "fantastic" to describe their experience. The organized layout and the ability to enjoy breakfast with a view of the old center or from a terrace add to the positive dining experience. Staff friendliness and attentiveness also receive commendations, contributing to a welcoming atmosphere.
However, some criticisms arise occasionally about the breakfast's cost with several guests feeling it is overpriced. A few reviews also mention the breakfast area can become crowded, particularly on weekends and that the space might be limited given the number of guests. Despite these minor issues, many guests still find the breakfast well worth the price due to its variety and quality.
Overall, the breakfast at Crowne Plaza Hotel Brugge is widely recognized for its extensive offerings, excellent quality and attentive service, making it a significant highlight for many visitors.
Dinner
Guests found the hotel's restaurant to be convenient for on-site dining, making it easy to enjoy a meal without leaving the premises. The breakfast buffet, in particular, garnered positive comments for its variety and quality with some noting the great experience of dining on the terrace.
However, there were a few areas where the dining experience could be improved. Some guests found the dinner menu to be limited and a few experienced slow service or felt that the restaurant did not entirely live up to their expectations. Additionally, some mentioned that the prices were on the higher side, which occasionally detracted from the overall dining enjoyment.
Despite these minor drawbacks, most guests appreciated the good value for money and the quality of the meals. The hotel staff were often commended for recommending other lovely places to eat nearby, which gave guests a range of dining options during their stay. Overall, dinner at the Crowne Plaza Hotel Brugge offered a generally satisfying experience with occasional room for improvement.
Rooms
Despite these positives, some reviews mention that certain rooms can be too warm and a few lacked adequate lighting or had issues with soundproofing. Additionally, some rooms appeared dated or not as luxurious as expected with occasional maintenance concerns like damaged furniture. A few guests also noted that rooms were smaller than anticipated and could be noisy if located on the street side.
Overall, the hotel seems to excel in providing spacious, clean and comfortable rooms, making it a reliable choice for a pleasant stay in the heart of Brugge.
Beds
Although some reviews point out that a few beds were too narrow or softer than preferred, the majority consensus is that the beds are very comfortable, ensuring a good night's sleep. Some guests found the beds exceptionally comfortable with comfy pillows adding to the overall positive sleeping experience. Issues such as hard mattresses and narrow beds were noted but seem to be less common.
Overall, the beds and bedding at Crowne Plaza Hotel Brugge are frequently highlighted as a positive aspect, contributing to a cozy and restful stay.
Cleanliness
The hotel staff, particularly the cleaning team, were also commended for maintaining high cleanliness standards and regularly ensuring well-prepared rooms upon guests' arrival. Many guests found the hotel's atmosphere to be neat and tidy, bolstering the appeal of the spacious and beautifully decorated rooms.
However, a few reviews indicated occasional lapses in housekeeping with reports of inconsistent cleanliness in some areas, such as dirty duvets, stained curtains, unclean carpets and not properly cleaned bathrooms and toilets. There were mentions of spotty housekeeping and specific incidents where the cleaning was not up to the advertised standard. Despite these few complaints, the majority of the guest reviews affirm the hotel's commitment to cleanliness, reinforcing its reputation as a clean and inviting place to stay.
Staff
The professionalism of the staff was also noted with mentions of their multilingual abilities and local knowledge, enhancing the overall guest experience. Several guests appreciated the thoughtful assistance provided, from handling requests perfectly to offering suggestions on local restaurants. The restaurant staff, in particular, were praised for their friendliness and attentiveness, contributing to enjoyable dining experiences.
Instances of staff going above and beyond were common with mentions of their smiling greetings, especially from the cleaning team and their readiness to resolve issues promptly. Although a few reviews mentioned impersonal interactions, these were outliers in an otherwise stellar record of hospitality.
In summary, guests of the Crowne Plaza Hotel Brugge consistently commend the staff for their friendliness, helpfulness and professionalism, making them a key highlight of the hotel experience.
Wi-Fi
However, some visitors note occasional issues with the Wi-Fi, such as weak signals in certain areas and sporadic connectivity. There are mentions of times when the internet connection was less reliable or slower than expected. Despite these occasional drawbacks, the general consensus points towards good overall performance with many guests finding the WiFi easy to access and satisfactory for their needs.
Gym
Despite the praise, some guests pointed out limitations. Several noted that the gym was very small with limited equipment and could benefit from better maintenance and cleanliness. Issues with noise interference from the gym above rooms were also mentioned, as well as the need for more modern and updated equipment. Nonetheless, the fitness area was frequently described as beautiful and clean, suggesting that while it has some drawbacks, it serves its purpose for those looking to stay active during their travels.
Pool
However, several guests note its small size, which can lead to overcrowding, making it difficult to fully enjoy during peak times. Some visitors also mention the occasional chilly temperature of the water and instances where the water appeared cloudy or not sufficiently heated. Despite these shortcomings, the pool remains a valued feature of the hotel, offering a pleasant experience for most who use it.
Parking
However, several reviews mention that the parking fees are quite high with some guests feeling the daily rates are steep. While the facilities are clean and secure and the parking garage is spacious, the cost can seem exorbitant to many visitors. Additionally, the tight parking spaces have been pointed out as a drawback by some. Nonetheless, for those prioritizing convenience and security, the underground parking remains a valuable amenity despite the higher cost.
EV charging stations
Family
Children especially love the pool, adding an extra element of fun to their stay, while parents appreciate the relaxing atmosphere, complete with amenities like a sauna. The hotel's prime location is also a major plus, providing easy access to family-friendly activities in Brugge.
The hotel offers a mix of positive family-oriented features including free breakfast for children and facilities designed with families in mind. Despite some minor drawbacks such as the absence of a children's meal option and occasional complaints about sofa beds, the overall feedback emphasizes comfort and satisfaction, making it a great choice for family vacations.
Moreover, the family-friendly atmosphere, complete with adjoining rooms for larger families, sets the stage for a comfortable and enjoyable stay. The Crowne Plaza Brugge thus emerges as a highly recommended option for those travelling with children, ensuring that both kids and adults have a memorable and relaxing experience.
Nightlife
4 Star
Furthermore, the size of the rooms receives positive remarks with guests appreciating the spacious accommodations. Service at the hotel is generally noted as deserving of its four-star classification with breakfast service also highlighted for its quality.
However, some feedback suggests areas for improvement, such as noise isolation and the absence of amenities like slippers which are often expected at this level. A few reviews indicate that the value for money could be better and that sometimes the service did not fully align with four-star standards.
In summary, the Crowne Plaza Hotel Brugge is largely seen as worthy of its four-star rating, offering a wonderful stay, albeit with a few areas where it could further enhance its guest experience.
Business
The hotel’s flexible check-out time adds a layer of convenience for busy professionals, while its central location makes it easily reachable and an ideal hub for business matters. Cleanliness is also a standout feature with the cleaning staff ensuring a pristine environment.
However, some travelers noted that the Wi-Fi could be faster, which is an important aspect for business use. Despite this, the extensive breakfast offerings and the quiet atmosphere further enhance the hotel's appeal as a solid choice for business visits. Overall, Crowne Plaza Hotel Brugge stands out as a safe, comfortable and professionally accommodating venue for business travelers.
Accessible
The establishment offers a positive experience overall for disabled guests with a range of amenities designed for convenience. The only noted drawback is the presence of some interior steps, which could pose a challenge for wheelchair users. Despite this, the hotel remains highly recommended for its ability to cater to the needs of differently-abled travelers, ensuring a comfortable and accommodating stay.
Heated Pool
Indoor Pool
Honeymoon
Luxury
Romantic
Visitors consistently highlight the romantic atmosphere and quality accommodations, noting that the hotel provides the perfect backdrop for an unforgettable stay. Surroundings include romantic spots and nearby restaurants that enhance the overall experience, offering delightful dining options to complement the romantic ambiance.
Whether it's the stunning views, the charming hotel bar for a night beer, or the impeccable service, staying at the Crowne Plaza Hotel Brugge ensures a memorable, romantic experience. It's an ideal destination for anyone looking to celebrate love in the heart of Bruges.
Yes, Crowne Plaza Hotel Brugge by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Crowne Plaza Hotel Brugge by IHG.
No, Crowne Plaza Hotel Brugge by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Hotel Brugge by IHG.
Yes, Crowne Plaza Hotel Brugge by IHG has a gym.
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