Bruges, Boeveriestraat 251.203936,3.216942(Show on Map)
8.1
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
NH Brugge, situated near the heart of Bruges, is celebrated for its superb location, offering a serene environment while being a short stroll from the bustling city center. Guests appreciate its proximity to major landmarks, shops, restaurants and the convenience of a nearby train station and ample parking. The balance between centrality and tranquility makes it an ideal base for exploring Bruges.
The breakfast at NH Brugge stands out as exceptional with an extensive and varied buffet that delights guests of all ages. The quality and variety of offerings, along with the friendly and helpful staff, create a highly pleasant dining experience. Breakfast runs until noon, allowing for relaxed, late-morning meals, making it a significant highlight of the hotel.
While the hotel's bar is praised for its cozy atmosphere and good selection of local beers, the lack of consistent dinner service in the restaurant is a notable drawback. Guests find the absence of room service and the early closure of the restaurant limiting, although lunch on the terrace receives positive remarks.
Rooms are spacious, comfortable and generally well-maintained, offering ample storage and comfortable beds. However, the decor is outdated and some issues with cleanliness and maintenance have been noted. Despite these concerns, the hotel's functional amenities and comfortable accommodations are appreciated.
Cleanliness at NH Brugge receives mixed reviews. While many guests find the rooms very clean and well-organized, others have pointed out issues like old, dusty furniture and dated facilities. A more rigorous cleaning protocol and updates to the decor could enhance the guest experience.
The staff at NH Brugge are frequently praised for their friendliness, professionalism and attentiveness. Receptionists and housekeepers receive particular commendations for their excellent service, making guests feel welcomed and well cared for.
Wi-Fi performance varies with some guests enjoying a reliable and fast connection, while others experience issues with stability and speed, particularly in their rooms. The absence of Wi-Fi in certain areas and the lack of additional tech amenities are noted concerns.
The fitness facilities are well-equipped and organized, offering a pleasant space for workouts despite their small size. The gym is generally appreciated, although a few guests feel it could be better equipped.
NH Brugge is highly recommended for families, providing spacious family rooms, play areas and a clean, comfortable environment. The hotel's proximity to attractions and family-friendly amenities make it a great choice for those visiting with children.
The hotel is centrally located, making it convenient for exploring Bruges' vibrant nightlife. The large bar area, while popular, can be loud, but the proximity to various nightlife attractions is a significant benefit.
The beds at NH Brugge are frequently described as very comfortable with generous size and quality linens contributing to a restful night's sleep. Overall, NH Brugge offers a comfortable and convenient stay with excellent service, though some updates and improvements would enhance the overall experience.
Categories
Sustainability Journey
This hotel is awarded Green Key and Bioscore certificates for its environmental commitment. It implements eco-friendly practices such as using renewable energy sources, reducing water consumption, promoting recycling, and utilizing LED light bulbs, eco-friendly toiletries, and cleaning products.
Family
Located centrally near the train station, this hotel offers Family Quadruple and Family Connecting rooms, cribs, a special play area, and children's dishware, catering specifically to the needs of families with children.
Dog Friendly
This hotel welcomes pets. It offers a comfortable and convenient option for guests with dogs.
Business
This hotel features 8 meeting rooms, some with natural daylight, with the largest accommodating up to 250 people for meetings and conventions. It offers an event planner, audiovisual equipment, and a terrace for coffee breaks. Its location provides convenient access by car, train, and bus, and is a 10-minute walk from the medieval center.
Accessible
This hotel provides accessible facilities, accessible rooms, wheelchair access, and wheelchair accessible elevators. It also offers accessible parking. The hotel has adapted toilets and lifts for people with disabilities.
Gym
NH Brugge has a decent-sized fitness area on the ground floor, equipped with a treadmill, stationary bikes, weights, and a weight machine. It provides changing rooms, lockers, towels, and water.
4 Star
This hotel offers modern rooms and a convenient location near the city center and train station. It provides a comfortable base for exploring Bruges and the surrounding area.
Nightlife
Monastery
Room Types
Standard Double or Twin RoomThese spacious rooms (32 m2) is equipped with a double bed or two single beds. It has an authentic French country-style décor. They include free WiFi, a cable TV, a waterboiler, a minibar and safe. They also have a stylish private bathroom and scenic garden and street views.
The room comes with air conditioning
Superior Room with Two BedsOffering free toiletries, this triple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Quardruple Family Room (2 Adults + 2 Children)Featuring free toiletries, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Superior Room with ViewOffering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Nestled near the heart of Bruges, NH Brugge boasts a superb location that guests repeatedly praise. The hotel is ideally positioned on the edge of the old town, providing a serene environment while being within a short stroll to the bustling city center. Guests appreciate its accessibility with convenient proximity to the main pedestrian zones, historic attractions and vibrant local markets.
Several reviews highlight the convenience of being close to major landmarks such as the Market Square, Bell Tower and various shops and restaurants. For those arriving by train, the hotel's location is particularly advantageous, being just a 10-15 minute walk from the train station. Additionally, there is ample parking nearby, making it an excellent choice for travelers with cars.
Guests frequently commend the hotel's balance between centrality and tranquility. It offers the best of both worlds: easy access to the lively core of Bruges and a quiet retreat when needed. The surrounding area is filled with activities, local eateries and cafes, ensuring that visitors have plenty of options within walking distance.
NH Brugge's location is described as perfect for exploring the city on foot with everything from historic sites to vibrant street life just a short walk away. This makes it an ideal base for those wanting to immerse themselves fully in the charm and beauty of Bruges while enjoying the comfort and convenience of a well-situated hotel.
Breakfast
The breakfast at NH Brugge is often described as exceptional with guests consistently praising the extensive and varied buffet. Many appreciated the broad selection of options available, from freshly cooked omelettes to different types of jam, appealing both to adults and children, who enjoyed activities like making their own waffles. The quality of the offerings was highlighted with numerous mentions of how delicious and satisfying the food was.
Guests valued the friendly and helpful staff who created a pleasant atmosphere during breakfast. Despite some critical notes about the breakfast being expensive or sometimes noisy, the overall impression was highly positive. Guests frequently described the breakfast as hearty, rich and delicious, emphasizing the wide variety of fresh and high-quality items available.
The convenience of the breakfast running until noon, allowing for relaxed, late-morning meals, was appreciated. Some reviews did mention issues like limited bread options or high prices, but these were generally outweighed by the positive assessments. In summary, NH Brugge's breakfast is a standout feature of the hotel, frequently referred to as comprehensive, delectable and well worth experiencing.
Dinner
The dining experience at NH Brugge has received mixed reviews from guests. The hotel excels in offering a cozy and inviting bar atmosphere. Guests have praised the bar for its good selection of local beers, delightful evening drinks and overall nice vibe. However, despite its charm, the bar is not open every night, which can be disappointing for visitors looking for a late-night drink on Sundays and Mondays.
On the positive side, breakfast at the hotel is frequently highlighted as a major strength. Guests appreciate the delicious and fresh offerings, particularly noting the well-stocked scrambled eggs and overall variety that justifies the price. Lunch also receives commendations with mentions of magnificent experiences on the terrace.
Unfortunately, the dinner situation is less favorable. Many guests have noted the absence of dinner service, as the hotel restaurant is often closed or shuts early in the evening. This lack of evening dining options has been a significant letdown for many who expected full-service meals as advertised. Additionally, there is no room service for dinner, limiting late-night food choices further.
In summary, while the breakfast and lunch offerings at NH Brugge are well-regarded, the inconsistent availability of the bar and the closure of the restaurant for dinner service detract from the overall dining experience. The friendly and attentive staff, along with the clean rooms, do contribute to a pleasant stay, but those seeking an all-inclusive dining experience may find the current setup lacking.
Rooms
The guest reviews for NH Brugge highlight the spaciousness and comfort of the rooms as a primary advantage. Many visitors appreciated the large, well-appointed and clean rooms. The size, comfort and cleanliness were frequently noted with several reviews mentioning the bright, big rooms with ample storage and comfortable beds. The hotel's spacious family rooms and quiet atmosphere also garnered positive feedback, making it a suitable choice for families and larger groups.
However, the hotel's interiors did not escape criticism. Multiple guests pointed out that the decor and furnishings are outdated and there is a noticeable need for renovation and modernization across many rooms. Some reviews indicated issues with cleanliness and maintenance, such as musty smells, dirty carpets, worn-out furniture and outdated bathroom facilities. Noise from construction work and poor soundproofing were also mentioned as areas of concern.
Despite these drawbacks, the NH Brugge hotel receives praise for maintaining room functionality, offering comfortable beds, good shower facilities and convenient amenities. Overall, while the hotel excels in offering spacious, comfortable accommodations, updating the decor and facilities could significantly enhance the guest experience.
Beds
When it comes to the bedding experience at NH Brugge, the majority of reviews highlight a notably positive experience. Guests frequently describe the beds as very comfortable with many emphasizing their generous size and comfort. Several reviews mention the large and spacious beds, particularly in the superior and family rooms. Guests boast of the wide, king-size beds and comfortable linens, which contribute to a pleasant night's sleep.
While most guests found the beds to be comfortable, there were a few who felt differently. Some described the beds as hard or found the mattresses too firm for their preference. A handful of guests also mentioned issues with outdated or worn-out mattresses, while a few found the beds too small or creaky.
Despite these occasional complaints, the overall sentiment remains favorable with many visitors appreciating the high quality and comfort of the bedding. Whether staying in a standard room or a more luxurious option, guests can generally expect a cozy and restful sleep at NH Brugge.
Cleanliness
NH Brugge offers a mixed experience when it comes to cleanliness with many reviews highlighting both the positive and negative aspects. On the positive side, numerous guests commented on the very clean, tidy and spacious rooms, appreciating the overall cleanliness of the hotel. The hotel was frequently described as spotless and well-organized with clean and comfortable rooms. Housekeeping generally received good marks with some guests applauding their daily cleaning efforts and the cleanliness of the bathrooms.
However, a significant number of reviews pointed out issues that detract from the overall experience. Many guests mentioned that the hotel and rooms felt outdated with old and dusty furniture, dirty carpets and poorly maintained bathrooms. Some reported musty smells and visible mold, especially in the bathrooms and noted extensive dust deposits and stains in various parts of the rooms. These issues suggest that while the basic cleaning might be done adequately, a deeper, more thorough cleaning is often lacking.
Guests also expressed that, despite the rooms being generally clean, the hotel would benefit from a complete renovation to address the dated decor and aging facilities. Overall, while NH Brugge maintains a certain level of cleanliness and comfort, there is a clear need for more rigorous cleaning protocols and updates to its dated infrastructure to enhance the guest experience.
Staff
The reviews for 'NH Brugge' consistently highlight the exceptional quality of the hotel staff. Guests frequently praise the team for being very friendly, polite and welcoming. The staff is described as efficient, courteous and always ready to assist, whether at the front desk, housekeeping or room service. There is a strong emphasis on their professionalism and attention to detail with many guests noting how staff members went above and beyond to ensure a pleasant stay.
Receptionists, in particular, receive numerous commendations for their helpfulness, efficiency and multilingual abilities. Special mentions were also given to specific staff members like Jorge and Laura for their outstanding service. Housekeepers are noted for their promptness and the high standard of cleanliness they maintain.
Management and overall service receive high marks with several reviews complimenting the smooth handling of check-ins and addressing any issues quickly and satisfactorily. The kindness and friendliness of the staff make guests feel welcomed and well taken care of throughout their stay.
Overall, 'NH Brugge' boasts a team that is not only professional and competent but also warm and personable, significantly enhancing the guest experience at the hotel.
Wi-Fi
NH Brugge's Wi-Fi performance appears to be a mixed bag according to guest reviews. On the positive side, some guests have highlighted that the Wi-Fi is reliable, stable, fast and high-speed. They appreciated the consistency and good connectivity, making their internet experience seamless. For those needing a robust connection, it's noteworthy that some found it excellent with no interruptions in speed.
However, the reviews also indicate areas that need considerable improvement. Many guests faced issues with slow, unstable and weak Wi-Fi signals, particularly in their rooms. Several guests reported that the Wi-Fi kept disconnecting and was not working properly, leading to frustrations. Additionally, the poor quality of the free Wi-Fi and the absence of Wi-Fi access in certain areas like outside or in the lobby were consistent concerns. Some guests mentioned that a spare Wi-Fi router was not available at the reception, adding to the inconvenience. The lack of USB ports and charging cables further compounded the tech-related shortcomings for some visitors.
Overall, while there are instances of guests having a satisfactory and even exceptional experience with the hotel's Wi-Fi, there is a substantial portion of feedback that highlights significant connectivity issues.
Gym
The fitness facilities at NH Brugge receive a variety of feedback, but there are several positive points highlighted by guests. Many commend the gym for being well-equipped and organized, making it convenient for workouts. The fitness room is also appreciated for being a pleasant space with some guests noting it as nice to work out in. Despite its small size, it is surprisingly well-equipped, indicating efficient use of space and resources. The area itself is described as great and there is the added benefit of a nearby park for those who prefer outdoor runs. However, some guests pointed out that the gym could be better equipped and there were mentions of the fitness room being quite unfit for purpose or having misleading photos. Overall, while it may not meet everyone's expectations, the gym facilities at NH Brugge offer a generally positive experience for hotel guests looking to maintain their fitness routine.
Family
NH Brugge is highly recommended for families, offering a variety of features that cater to both parents and children. The hotel provides family-friendly amenities, including spacious family rooms and play areas in the lobby. Courteous staff and a pleasant atmosphere contribute to a relaxing stay for all family members. The hotel maintains a clean environment, ensuring a comfortable experience.
Families visiting Bruges will find the hotel's proximity to major attractions convenient, making it an excellent base for exploring the city. Children can enjoy the dedicated play zones and game rooms and breakfast options are particularly suited to young guests.
However, some reviews mention that while there are rooms designed for families, these can occasionally feel cramped. Specifically, rooms meant for four people might lack adequate space and amenities such as towels and cups for everyone. Despite these minor drawbacks, the overall consensus is that NH Brugge is a very good choice for families looking for an enjoyable and child-friendly stay.
Nightlife
NH Brugge boasts a convenient location, central to the vibrant nightlife of Bruges. Guests will find it easy to explore a variety of bars within walking distance and enjoy the lively atmosphere that surrounds this hotel. There are plenty of nightlife attractions nearby, making it an excellent choice for those looking to experience Bruges after dark. The hotel itself features a large, open bar area, which is popular but can be a bit loud due to live music performances. Additionally, Delaney's Irish Pub is a notable spot within the vicinity.
The hotel does have a bit of an older feel with its mahogany ambiance and some guests have remarked that it gives a rundown impression. Despite this, its proximity to the thriving nightlife and numerous central Bruges restaurants is a key benefit for visitors.
4 Star
The 'NH Brugge' has received mixed reviews regarding its four-star rating and services. Many guests expressed disappointment, noting that the hotel does not meet the expected standards of a four-star establishment. They remarked on the lack of amenities such as bathrobes, slippers, shower caps and even bottled water in the fridge, which are typically anticipated in a hotel of this rating. Several reviews indicated that the room and bathroom facilities, including bathtubs with plastic curtains, were not up to par with four-star quality and suggested the hotel is in need of an update.
Despite these criticisms, there are positive aspects to be mentioned. Guests who were satisfied with their stay praised the hotel for its good value for money, breakfast offerings and overall enjoyable experience. Some found it to be a comfortable and cute place to stay with excellent services that made their visit superb. Therefore, while the hotel may not live up to the four-star expectations for some, others found it to be a very good choice for their needs.
Business
NH Brugge offers a range of amenities and services that cater specifically to business travelers. The hotel ensures a strong WiFi business connection, which is crucial for those needing to stay connected during their stay. It is business-friendly and deemed suitable for business trips, providing convenient meeting rooms and conference facilities onsite. Guests find the business services efficient and the reliability of the NH brand is a consistent highlight. The reception is praised for handling business requirements effectively, ensuring a seamless experience. The hotel is also noted for its good value for money, making it a practical choice for those seeking price-performance balance. However, a few minor drawbacks, such as an empty minibar, have been mentioned. Overall, NH Brugge is regarded as a reliable choice for business travelers.
Accessible
NH Brugge offers great accessibility for guests with disabilities, making it a convenient and friendly choice for those with physical handicaps. The entrance and rooms are wheelchair accessible, ensuring ease of navigation throughout the premises. The hotel's accessible rooms are suitable for wheelchairs and it provides handicap accessibilité.
The convenient location near the city center and the ease of access from the train station make NH Brugge an appealing option. Guests appreciate the efficient and accessible parking options, which include a short walk to a nearby paid parking garage and proximity to T Zand parking, which is very close to the hotel.
However, some areas of the hotel lack an elevator and some reviews noted that the PWD bathroom might not be fully suitable for persons with disabilities. Despite this, overall, the hotel supports an accessible travel experience, providing ease and convenience for elderly people and individuals with disabilities.
Dog Friendly
NH Brugge stands out as an ideal choice for travelers accompanied by their canine companions. The hotel consistently receives high praise for its dog-friendly facilities and services. Guests and their furry friends are greeted with a warm welcome, creating a comfortable and accommodating environment for both. The hotel goes the extra mile by providing thoughtful amenities such as dog beds, baskets and bowls, ensuring pets feel right at home.
Pet owners find it reassuring that NH Brugge is highly pet-friendly, offering a range of conveniences specifically for dogs. The hotel does not impose extra charges for pets, enhancing its appeal. Additionally, the proximity to green areas facilitates easy and quick access for dog walks, adding to the convenience for pet owners.
NH Brugge’s commitment to dog-friendly hospitality is evident in the attention to detail, from food bowls with treats to ensuring comfort and play for the dogs. However, guests should note that dogs cannot be left alone in the rooms, a rule to ensure the safety and well-being of the pets.
Overall, NH Brugge impresses with its comprehensive pet amenities and welcoming atmosphere, making it a top choice for dog owners seeking a pleasant stay in Brugge.
FAQ
No, NH Brugge doesn't have any pool.
No, a spa isn't available at NH Brugge.
Yes, NH Brugge welcomes dogs.
No, parking facilities aren't available at NH Brugge.
